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    Hotline Burger

    4.7 (169 reviews)
    ModerateBurgers, Halal, American
    Special Hours Closed
    Updated a few days ago

    Order Hotline Burger Takeout or Delivery

    Hotline Burger Photos

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    HOTLINE BURGER ATMOSPHERE

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    Recommended Reviews - Hotline Burger

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    Newton D.

    This restaurant is hidden next to a gas station. They provide great and kind service with high quality ingredient. The combo meal is a must here for a satisfaction meal!

    JR. CLASSIC BURGER
    Leah L.

    Damn I love a good burger...and this was a DAMN GOOD BURGER! We stopped while on a road trip and grabbed lunch. So glad we did! You order on a kiosk inside, easy peasy. The food was fast but didn't taste rushed at all. The patties were packed with flavor and juicy. The right amount of juicy too! Not dried out and not "wet". Just right. The sauce was "chef's kiss" and the fries were that perfectly cooked crispy on the outside and soft potato inside. So SO good! Definitely recommend if you are in the area.

    Alexus N.

    Do NOT let the location fool you. Yes, it is right next to a gas station and not in the posh-est (is that a word?) neighborhood. However, it delivers on taste! There are 2 self-ordering stations at the cashier's area. You'll select your menu items, and they start working on it in the kitchen once you pay and submit your order. I appreciate the simple menu options. I got the smash burger with fried onions/shallots and my partner got the patty melt. Like most burgers and melts, it's a bit greasy. The fries are piping hot and crispy. Cajun fries are definitely spicy! It's open seating. My tiny complaint: the tables were all dirty or sticky. A suggestion would be to provide wipes/napkins if the customers are supposed to clean up after themselves...

    Fries menu
    Genevieve A.

    Small little restaurant in the strip of a gas station. I thought the inside was really cute lol reminded me of GTA vice city. The person at the front was really welcoming and helpful and let me know how to order so the service was great. I love that they serve halal meat. The burger was okay! I felt like they just slapped the meat on the grill and didn't season properly but it wasn't terrible. The smack fries were decent as well, I'd probably come back and order regular fries. I'd rate them 6/10 overall

    Yum
    Klash H.

    I ordered the smash burger with the grilled onions. It was tasty and priced accordingly. The fries are not great.

    HOTLINE BURGER
    wilson D.

    Little Hidden Gem! Ordering is like a kiosk, you use the screen to submit your order then its made fresh. The burger had the crispy edges, and the patty hangs far over the bun! the fry portion was top tier. Even had the nostalgia bag fries to eat. Highly recommend, and the cook was very nice and let me try the other sauces. The spicy bbq goes great with your french fries

    Kat L.

    This burger joint is pretty good! We love the staff and enjoy the ambiance here. It gets busy but everyone gets their order's accordingly. I recommend you try their burgers sometime.

    SMACK FRIES
    Ambreen K.

    Hotline - 8/10 - $9.49 - Decent burger. I didnt think the meat had much flavor tho and was also a bit burnt in my opinion. Patty melt - 7.5/10 - $9.49 - Good but i wasnt a big fan. Tasted kinda bland. Smack fries - 8/10 - $5.49 - I really like these except for the onions on top. The fries were crispy and the sauce tasted good too. Garlic parmesan fries - 8.5/10 - $3.99 - The fries were really nice and crispy. The flavor was good too but i think it was too salty for me. Hotline burger was a decent spot but i think theres better spot for burgers out there

    Hudson N.

    Great burger from this hole-in-the-wall gas station restaurant. Fantastic burger. It tastes like gyro/shawarma from Halal Bros (at UT Austin) combined with a smash burger. By the way, this is the best smash burger I've had and I'd give it a 9/10 simply because I'm leaving room at the top. I thought the bathroom was a bit dirty, but the kitchen looked alright from where I was standing. Not the best place to sit down and eat. Thought I should also mention the service since so many reviews are bashing them. You order through a touchscreen. I got a smile, and they prepared my burger in under five minutes, so I'm happy.

    SMACK FRIES
    Brett N.

    Why 5 stars? Because this is probably the best smash burger I've ever had. --- --- --- Smash burgers are all the rage, but I have not fully bought into them. I've had some good ones, and some meh ones. But THIS one was as good as it gets. If you like Cane's sauce, you will love Smack Sauce. It really is the perfect condiment. And when paired with a perfectly cooked smashed patty, it's hard to imagine a better lunch. I also ordered some smack fries, which are loaded with a bunch of stuff, including the aforementioned smack (crack) sauce. Guess what? They were also amazing. The only bad thing about the meal is that I felt like I could have eaten literally twice as much. Part of that was because the burger wasn't very big, and part of it was that it was so amazing that I didn't want it to end. It's located in a parking lot with a gas station. When we walked in, there were no people inside, including employees. Well, the employees were in the back. There were two iPads set up for customers to order on, so you don't even interact with anyone until someone comes out with your food. Honestly, it's probably that way, as it's on you to put your order in right and the business doesn't have to pay for a cashier. I live nowhere near here and have never been in this area before, so I will probably not be back, but that's only because of geography. If this was anywhere near my house, I would be a regular customer for sure!

    Disclaimers
    Alice H.

    Just updating to note it's not a Shell station (anymore) but it is a gas station. One of the random ones (not one of the major ones). And it's not in the gas station but attached in that same little building complex with its own wall. Regardless, after eating here multiple times, confirming the quality is still top notch. Mmm those fries are fried so perfectly and the flavor/cook on the burger - top notch!

    The CLASSIC BURGER
    Toni S.

    Touring Houston and needed lunch so I checked Yelp, of course! Hotline had great ratings so we took a detour and we're not disappointed. If you like smash burgers you will love these. There is a guy waiting to explain the kiosks if it's your first time. He was really nice and the kiosks was self explanatory. Loved the substitutions. They are on the end of a gas station next to the car wash. There is eating inside and a large TV. It looked clean. Hubby got the patty melt and he said it was really good. They are large! I got the classic without cheese, onion, and pickles. We paid about $20 for both sandwiches. Next time we will try the fries. Try them out when you are in Houston.

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    3 years ago

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    3 years ago

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    4 years ago

    Not your typical burger but Legit smash burger. This is my new to go burger joint. Always hits the spot. Super tasty and made fresh.

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    4 years ago

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    4 years ago

    Whataburger could learn a lot from this place. I nominate it for best burger in Houston. Patties are cooked the way my momma cooked them.

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    3 years ago

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    Photo of Ryan J.
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    4 years ago

    Business owner information

    Photo of Hotline C.

    Hotline C.

    We appreciate your business Ryan. Thank you for taking a shot with us!

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    4 years ago

    One of the best burgers I've had in a while. Fresh and tasty. They also have an excellent patty melt.

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    Photo of Food E.
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    4 years ago

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    3 years ago

    Burgers are delicious! definitely a go to when I'm craving burgers. Don't let the location fool you food is on point

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    4 years ago

    Really Nice atmosphere,Great Burgers and Fries! Try them out when you come into Houston!

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    4 years ago

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    Hotline C.

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    3 years ago

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    4 years ago

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    3 years ago

    Love the burgers. Great customer service. Staff very friendly and helpful. Will go back.

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    4 years ago

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    3 years ago

    The BEST BURGER PLACE IN HOUSTON!!!! The service is phenomenal. I go out of my way to get their burger.

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    4 years ago

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    Hotline C.

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    3 years ago

    Today was my first time trying this burger . It was "some kinsa good" to me. I'll be back very soon.

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    3 years ago

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    2 years ago

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    4 years ago

    Delicious, crisp burgers! Order the Hotline and was excellent. Pickles were so good. Fries were superb.

    Business owner information

    Photo of Hotline C.

    Hotline C.

    Thank you Patricia! Happy to hear everything turned out well for you.

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    3 years ago

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    3 years ago

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    3 years ago

    Super good burger and fries ... had the patty melt ... smack sauce is good for dipping fries!

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    3 years ago

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    4 years ago

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    Hotline C.

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    4 years ago

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    Hotline C.

    Thank you for visiting us and taking the time to share your review!

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    3 years ago

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    3 years ago

    Found this place looking for a good burger on Yelp!! Burgers and fries were excellent...sauce was amazing!!!! Will come back for sure!

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    3 years ago

    Burger was fantastic! The beef patty was spot on and tasted great! Food was fast, Hot and highly recommend the ranch fries as the side.

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    The burger was very good. They served quickly. I like the unique ordering. You order yourself from a giant I pad. Lol

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    3 years ago

    This is a fabulous hamburger, one of Houston's very best. The meat patty is the star of the show. I loved it.

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    4 years ago

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    Page 4 of 5

    Ask the Community - Hotline Burger

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    As I understood it from the people working at the deli bar, this restaurant has been open for about…read morea year and a half and frankly I'm very sorry that it is taking me this long to find it. However, it's well worth the stop by. The food is simply wonderful. I had butternut squash soup, which was marvelous really marvelous as if it were homemade. I also had a Desi pizza which was quite good. Shock full of ingredients all of which were well seasoned and the sauce that was absolutely wonderful. It's really a much larger place than it appears when you first approach it there's plenty of room for seating and it's very well capped. The ambience is very simple but tasteful. It's a must visit if you're in the area of parked 10 on the west side of town. Let me just say this at last there were two people who were there during the lunch hour, and they were inordinately, efficient and friendly. It's a wonderful experience.

    I heard so many great things about crave and craft and had to check it out when I was in the area…read more They're known for their halal sandwiches and wow they did not disappoint. They had TOOO many options to choose from. The inside is so cute and adorable- people were working from there which was nice. The service was great- the ladies working were so sweet and accommodating. They gave use recs and it was nice. We got the pastrami royale (14.99$) and the mahanattan melt (12.99$) and both were delicious. They were made fresh in front of you and you could personalize and add more topping if you wanted any. I love how they display the meats on a baking sheet which is so aesthetic. So incredibly flavorful and delicious. And the presentation was just wow!! I would highly recommend if you're in the area

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    Empire club - no tomatoes
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    Hotline Burger - burgers - Updated July 2026

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