I bought a "back row beauty" from this lot and was treated like I spent 100 thousand dollars…read more Customer service was top shelf from the time we walked on to the lot until we left with our new (to us) vehicle. The gentleman who closed our deal (Cameron- I think that's right) told us he would ship us a simple little part the vehicle needed, and followed through. Honest. Respectful. Integrity. I would strongly recommend this group to anyone.

Nice guys finish last. I lost 15% of my car purchase price because I trusted the owner of this car…read moredealership. I purchased a Tesla Model 3 from Midwest Motors in Joplin, MO in December 2024. The dealership never submitted the form to the the IRS so I could get the $4,000 tax credit. I was told by numerous friends, car dealerships, and business owners to have the car dealership submit the one page form as car dealerships can easily get the tax credit from the IRS. Midwest Motors was not interested in doing this as they were selling this Tesla as a favor to a friend and consultant to their company. I wanted to make it easy on Midwest Motors so I did not press them on doing the work. I am now out $4k as Midwest Motors never submitted one form that confirmed I purchased the car from them, or submitted the one simple form with the incorrect VIN. Either way, I am a nice guy that looses out. A video explaining this saga can be found here - https://youtube.com/shorts/JgTpJYZbFLI. The owner and team at Midwest Motors was pleasant and easy to work with during the sales processes. However, like many sales transactions, companies are not willing to help after the deal is closed. They have moved on to the next transaction.

We have been buying our cars at Ropers Honda in Joplin Missouri for just over 25 years. We have…read morealways paid cash and have gotten a fair deal. Which is why we always used them. This time I went without my husband to purchase a new Honda Accord. I was ignored for over 30 minutes! When I finally went back in for a salesman he treated me like I was stupid. I told him exactly what we wanted and he again asked if my husband would be happy with the color? We finally sat down to talk money I was told there was no discount just because I could afford to pay cash. I left and we will NEVER buy from ROPER HONDA! NEVER AGAIN! Just because I am female I am not ignorant!!!!!!

I was from out of town and brought my car to this dealership. For some minor issues. Poor customer…read moreservice and no communication for 2.5 hours. I would not recommend this dealership.

I was in the market for a project vehicle. While driving by I saw a 2003 Mitsubishi Montero Sport…read more A friend of mine had suggested that this was a good vehicle for the project I was working on and I decided to swing by and check it out. It had just over 130,000 miles on it, Not bad for an 11 year old vehicle. I test drove it and everything seemed fine so I was ready to talk some numbers. The salesman told me the vehicle financed for $11,950 with a down payment of $500 if I brought in a case of canned goods ($800 sans the tinned veggies). Not being one to jump into important purchases without doing thorough research I took a couple days to research the vehicle. I looked at the KBB value of the vehicle which pegged it between $6,000-$7,500 based on a few different factors. Assuming a value of $7000. This lot wanted to charge me an extra $5000 or 170+% of the vehicle's actual value. Further more the salesman told me the payments would have been about $350 for a period of 2 years. "we do a two year note" he said. But by my calculations to pay off the balance in that 2 year time frame would have required a monthly payment of $477 a significant increase compared to the $350 I was originally quoted. When I confronted the salesman a few days later he defended his companies pricing by saying that the warranty on the vehicles and their customer base's propensity to not pay their note was the reason for the high cost of the vehicle financed. When i inquired about the difference in payment quote vs my calculations he adjusted his note time frame to two and a half years. (Close but it would actually be about 33 Months at a $350 a month payment.) Perhaps I'm daft but $5000 is too much to pay for a warranty and to make up for other's inability or unwillingness to re-pay. One could purchase a 2nd car for that amount of money. I asked a cash price for the vehicle and another salesman stepped in and quoted a price of about $8000, still $500-$1000 more than the vehicles actual value. Needless to say I drove off in the vehicle I had come to the lot in. I hope this review will allow those who consider doing business with Best Buy Here Pay Here in Joplin to go in armed with information that will allow them to defend themselves against unscrupulous business practices adhered to by this and many other "buy her pay here" car dealers. I realize that as we come out of an economic recession many are left with fewer options when it comes to financing a vehicle, however being scammed at this level is an affront to the intelligence of the average person.

Do not go here!!!!!! If I could give negative stars I would..... I was super happy to get a car…read morewhen I needed it. But.... now..... when I have made a payment arrangement with one of their office staff.... they tell me I am lying. i have all messages as I texted the lady before. When I requested their main office number I was told I couldn't have it. I was was told I am lying and that no one ever told me the payment arrangements were ever made. I have copies of ALL messages from the last three months. Also..... when you look them up..... they have closed according to the BBB site.. I have had nothing but issues with one lady in particular everytime I have had to deal with her. I requested to speak with someone else and was told she couldn't help me. Even tho I have talked to the main office before.

Good vehicles and work with people. They have good cars & a fantastic warranty. They believe in…read moresecond chances and you will too once you stop in and become their customer.

I highly recommend Fletcher Toyota. John and Wes made my purchase of a 2026 vehicle the best I have…read moreever experienced. John was unbelievably patient with getting exactly what I wanted and Wes was super helpful with what the options were and what we did and really didn't need. They are both very earthy and enjoyable gentlemen and never pushy. I will definitely recommend them to my family and friends, as well as returning for any future service and vehicles

I use to go to another Toyota dealership but I felt I was not getting the service I deserve. I…read moreheard that Fletcher Jones had bought Carson Toyota so I decided to give them a try. I actually went there to complain about an ongoing problem that the other dealership was not able to fix for me. When I got there the service advisor was very nice and listened to me very well, I felt a little bad that I was there with a complaint, but then I was greeted by not one but two service manager's, Juan and Mark they were very understanding and got my ongoing problem taken care of. Fletcher Jones has made me a customer for life THANK YOU!

Terrel did a fabulous job listening to my needs and matching me up with the perfect vehicle to fill…read morethe bill. The entire process was quick, easy and very pleasant.

Great dealership if you're looking for a new GMC or Buick without the hassle of big city dealers…read more Love my Sierra I purchased here and will be back for my next one.

Lots of interesting and unusual vehicles. I try and drive by here about once a week just to see…read morewhat new vehicles have come in. The person who runs the place is always friendly and more importantly, really knows his cars. He seems as passionate about the vehicles on the lot as any collector and he knows all the details off the top of his head without looking things up. I can't say that about the salespeople at most car dealers where they rarely know half the details about the new vehicles on the lots. Yet this gentleman who has consignment vehicles seems to know all the history, performance, and little details car fans care about. And it's not just cars, there are trucks school buses, RVs, motorcycles and other eclectic cars. It's rare there is not some vehicle on the lot I wish I could buy but being a car collector is not in my budget. I'm sure he sees a lot of people like me, we come to look, chat, dream and he's always helpful and patient with us lookiloo's.