In my opinion Defined fitness is a huge waste of money. They make billions but cannot take care of…read moretheir facilities, have ridiculous requirements and make it very difficult to leave, even when you have physical disabilities. There are many better clubs around that deserve business over this company!!!

Paid $10.00 to suspend my membership while on vacation. My Credit card was charged anyway, Received…read moreno help from Hilltop Club to reverse charges. Had to handle it through corporate. Management very poor there. Terrible customer service.

Horrible, classless owner that has an excuse for everything that's wrong in her gym. She is greedy…read moreand dishonest. If you sign up, watch for random charges on your account. If you need proof, just look the Google reviews and the responses she gives to anyone that is even slightly critical of her poor business practices.

Went there happily to sign up, intrigued by their monthly $29.99 deal that they have blatantly…read moreadvertised on their building as well as their website. Upon arrival, we were told the deal was canceled. After we said we were still able to do it online, the girl working the counter snapped at us and said "well you can't do it in person," so we left. Very disappointing experience, especially because we were so eager to give them our business.

After visiting two other Anytime Fitness locations near Rio Rancho, I would like to state that this…read morelocation is the best. I went to the Valley View location that opened in February but they do not have sanitizing wipes only paper towels with a spray bottle. Otherwise is fine. I visited the Rio Rancho location that is ran down and they also do not have sanitizing wipes to clean the equipment. This location is well managed.

A great gym! The place is clean and the equipment variety is great. I like the location and easy…read moreaccess to the facility. Everyone is very nice and supportive.

I went in at 8am on a Sunday and the clerk was playing music on the speakers so loud that I…read morecouldn'tIi could barely hear my own music through my noise cancelling headphones. I asked the clerk politely to turn it down he didn't reply, acted like he turned it down but did nothing. I listen to heavy metal and even at 100% volume the gyms music was coming through clearer than my own music. Nearly 100% of the people at the gym were wearing headphones. Keep the music down. It's 2026 and everyone has their own headphones. Theres no need to have it blasting at peak volume. Be courteous of the members.

I just recently moved from AZ and had a LA Fitness membership. This location is really close to me…read more Half the main workout area is about 4 rows of cardio machines, maybe like 25% is a functional fitness area. The rest is machines along with a spot for a dumbbell area and there is a row of 4-5 smith machines. There is 1 leg press machine that you can use with free weights. I've never used the locker room, so I can't speak on that. Otherwise this place is fine, it's always been clean and I've only interacted with the front desk when checking in and it's been fine. This facility doesn't have everything I would want in a gym for my personal needs, but it will not stop me from coming here because it is so close and has always been clean. There is plenty of parking, but it could use an update on painting lines. As long as you know what equipment is at whatever workout facility you want to workout at either within PF or outside, it's on the consumer to make that decision of what they want to do. I'm taking down a star because the Internet has been spotty and laggy for me in there, I don't ever use public wifi. This is when I need to check my email or load up an app on my phone, it can take a while for it to load. With that all being said this facility is great.. if you choose to work out here, just be aware of what equipment is available.

I stopped by when I was in town to get a daily pump. The equipment was par however the receptionist…read morewas having a conversation with I guess one of his friends talking about how" this girl is a freak" and"that girl is a hoe" basically talking about females that were there as if they didn't deserve any respect or just because they couldn't hear him he thought he was cool doing it. No matter the reason, it was very disturbing to see the receptionist talk about the members as if he was in high school and bragging about the girls he had sex with. I don't recommend any person I know to ever go there unless being talked about like a piece of meat is your cup of tea. Then by all means there's a teenage minded douche that wears booty shorts at the same time as a bandana that I'm sure will be there to disrespect you when your not looking. I tried returning when that Jersey Shore wanna be wasn't there(because my company had got a Hotel fairly close to that location)unfortunately it came as no surprise that he had nowhere else to be. As bad luck would have it I showed up before the sun is up, and even after our morning meeting. But everytime the booty short wearing womanizer was there... All in all its unsettling to hear and disturbing to see. Save your money and try a respectable gym.

Just moved from Las Cruces to Albuquerque and started at this gym recently. I was immediately met…read morewith kindness and enthusiasm about me joining the gym. The owner Dwain is so nice and passionate about his gym. He's there every day and always greets me with a smile. The gym is clean, a nice cool temperature and everyone there is so respectful and nice! The equipment is top notch and great for functional bodybuilding, body building, weightlifting, etc. So glad we joined!!

Word of advice: don't sign up for a membership here.......run the other way!…read more My family and I recently moved out of state. At the end of June, I called several times to cancel my membership, but each time I was told to call back because the manager wasn't available. In July, I finally had to go in person because every time I called, the manager was either unavailable or in a meeting. I even left my contact information for a callback and never received one. When I spoke with Jenna, she told me I would be charged for August, but if I provided proof that I had moved along with my new address, the August charge would be waived. I submitted the requested documentation that same day in July, including proof of my new address. Unfortunately, Genesis rejected my documentation, and I'm still being charged for August. I never missed a payment and my account was fully paid through July. This has been an extremely frustrating experience. The lack of communication, inconsistent information, and failure to honor what I was told has been very disappointing. I expected a much smoother cancellation process, especially after providing everything that was requested.

If there was ANY other choice for an outside pool on the west side I would cancel my membership. So…read moremany areas for improvement - Cleanliness, staff attention to members behaving badly (pedicures at the pool, boys in the women's locker room), condition and safety of the pool area, high price, management that doesn't seem to care.... One positive is that the classes and teachers are good. Maybe after this transition to new owners is over things will improve....

I'm just using the pool. I've had mostly good experiences. It's usually quiet and not too busy. The…read morepool could use a vacuuming a bit more often. The workers a very pleasant and the gym area is clean.

Cons: Might as well start off with the complaints, lol…read more 1. A violation of privacy lawsuit, a stabbing or a shooting, is just waiting to happen at your SW side gym! The Coors & Central Men's locker room, so I have heard from several members, was just a constant dodging of guys taking pictures of you naked and undressing, or coming out of the shower. I live on the Eastside and have been going there since the 1st year that they opened. I have never been photographed that I know of, naked in the locker rooms at Winrock, in all these years. After a couple of years of friendly members always telling me that that the South Westside location had a superior steam and sauna, I decided to check it out, with caution. I was warned by a few guys that fights often breakout in the locker rooms because there are so many members filming other guys coming in and out of the showers, undressing and stripping. I am like, you have to be kidding here, man. I asked these members, if it is so good over there, why do you come to Winrock? They all said the same thing, basically... that they will drive more than 30 minutes for a suckier steam and sauna, rather than get shot, get punched, or get stabbed by someone in the locker room. This is no BS, I have heard it so many time since they opened that location. I honestly thought these guys were feeding me BS, and screwing with me. Since I have only seen this one time at Winrock, I figured it has to be the same at the other location. Boy, was I wrong!! Holy moly man, I dodged 4 camera guys while I was naked in the last week at that location. I am not going back there, no matter how good the steam and sauna are. From what I hear, It just seems to be getting worse and worse at that location. I hear that they place No Picture Signs directly on the mirrors, and they just get ripped off. I had to verbally tell a 2 guys to delete the damn pictures!! One was respectful, and said sorry. The other one.... Let's just say...... Class Action Lawsuit? A third one was a little buffed guy that was live filming. I was coming out of the showers, I saw the setup. I asked him if was filming, before a stepped across naked. He said yes, sorry, and pulled his phone off the ledge. The 4th one, the guy was taking pics in the mirror at the sinks, which reflects perfect back at the locker area that I was at. I asked if he got me in the pic, he said no. It was close. I did not dare ask to see the pictures as he looked pretty serious. As far as I can see, there are never any employees in that locker roomr, or the wet area on Coors & Central. These places seem never to be policied, at least in the evenings that I went. This is a problem gym...... I asked if anyone has reported these picture takers, a couple of them said yes, but the problem is that staff does not care, or is just simply restricted to what corporate enforces. It is a policy, but it is not enforced. One guy told me that he almost fought another guy that had a tripod setup in the locker room, but that the guy started reaching in his bag for something. Needless to say, he hauled ass the hell out of there without reporting it. So why in one location are you dodging land mines, and my location.... you are not?? lol. I will leave that up to Chuze find out. All I can say is that, we are in Albuquerque. If an agressive lawyer can sue McDonalds for millions, for the coffee being too hot, and win, I am all in for the class action lawsuit of a violation of privacy due to Chuze not enforcing the policy. I have spent too much time already on this, but if Chuze is listening. You probably want to fix this before someone does actually get shot on that side of town, or a lawyer gets word of just how bad it is there. At my location, we have the mirrors framed, and they sit up higher, like above the waist. At that SW location, the mirrors are wall to wall, and sit pretty much at waist level or below. It is the perfect mirror for a picture, if you want a waist up body picture. Another thing you could do is frost the mirrors, which I have heard from another member, that you have done before in other locations 2. Steam rooms in all locations are constantly occupied with members wearing full pants and shoes. Since the gym opened in Albuquerque, (Winrock), I have only seen one time where members wearing shoes and pants were asked to leave the steam. I believe that was Jill who enforced that. I have been in the wet area not 100s of times, but 1,000s of times!! 3. No water fountains at 2 locations in the wet area. Sucks to not have water in these areas while, you sweat like a pig. Pros - Great rates, good amenities for the most part. Clean machines, good machines. Bad ass movie theater cardio, dope low light, little semi private weight rooms! Awesome massage chairs and recovery rooms. Pros - Great rates, good amenities, Clean machines, good machines. Bad ass movie theater cardio, dope low light, little semi private weight rooms!

Neglecting aid to the good citizens of Puerto Rico. Refusing to condemn white nationalists…read more Colluding with a foreign enemy. Disgracing members of our military. Threatening all-out nuclear assault. The incessant lies, the denial of our climate crisis, the braggadocio, disrespecting women, people of color, people of faith, those who sacrificed everything for this country, immigrants. Just yesterday, presidential proclamations to shrink two national monuments upwards of 80%. Seems like every single day, I got a reason to throw on some boxing gloves and punch a bag. Hard. UFC Gym is my therapist, my stress ball, my escape and the place where I find my focus. It really is that simple: all of that frustration, that powerless hurtle through the everyday, I need an outlet, and if you're feeling me, I can't recommend this place enough. Just drag your ass in the door, the classes are a terrific mix of old fashioned boot camp pain, aerobic exercise, hurt-so-good ab work, and yeah, plenty of punching, kicking, elbows and knees. I don't visit the Rio Rancho location often, but I like the facility, it's much more roomy than my usual spot, and it manages to maintain that familial vibe. If you're more into solo workouts, you'll like the selection of free weights, bikes and other machinery. The employees are super friendly, and they totally understand when you just need to blow off some steam. When the chaos consumes you, sweat it out. Beats the bottle, promise.

LA Boxing is a great place to workout, loose weight, and gain confidence in yourself. All while…read moreyour having fun.

Great gym...... But..... Way too hot and there's no relief at the fountain. Water is straight from…read morethe water heater.

Gym has a wide variety of machines and plenty of benches, squat racks. Also, gym is very clean and…read morewell-kept.