I have experienced significant difficulties in canceling my Planet Fitness membership. Despite…read morepersistent efforts over two weeks, I've been met with obstacles. Upon visiting the facility to inquire about cancellation, I was informed that settling my yearly dues is a prerequisite. As a senior on a fixed income, I'm particularly sensitive to unexpected expenses. Given my eligibility for free gym membership through Medicare, I've opted for an alternative gym that participates in the program. It's concerning that Planet Fitness appears to prioritize membership fees over customer needs, continuing to deduct payments despite my infrequent use of the facility. I'm prepared to accept the financial implications of non-payment, as I believe the company's practices are unfair to consumers. I advise prospective members to carefully review the terms before committing to a membership.

The gym is in a great location and isn't usually too busy. You sometimes have to wait for a machine…read morebut it's not bad at all. It's generally very clean and it's a relaxing place to work out. My only real complaint is that several of the machines need lubrication and basic maintenance. I've told staff about them but they haven't addressed it. Also several of the machines are bent/crooked and have holes in the padding. I'm tempted to bring a tube of grease with me and do the maintenance myself. It takes seconds to reach into the weight area and add some grease to the rails. The tricep extension machine has a very crooked bar. IT's 4 degrees off level (the part you hold onto and push down with both hands) which puts unequal pressure on your wrists and elbows with each rep. Leg Extension Machine to the left of the leg press has really bad chatter greater than 140lbs which prevents it form operating smoothly. If you do a rep too fast the weight gets grabby and gets stuck. This HURTS. Dependent Bicep Curl machine is bent and missing a palm sized piece of padding where you lay your elbows. The handgrip arm is bent at an angle and is not level. This makes doing reps awkward and crooked and hurts your left wrist. The chest press machine directly behind the seated row machine and closer to the dumbell area is badly in need of lubrication. Anything over 100lbs and the force to get the bar moving goes up exponentially and it chatters and has jerky motion. The weights moving up and down on the metal rails get grabby and don't move smoothly. The seated row machine by the chest press also needs lubrication. Anything greater than 200lbs and you almost can't move the bar, then it suddenly becomes unstuck and moves normally until you do your next rep. It sometimes squeaks and chatters loudly when this happens.

I just started and I am loving it.. I was so nervous about the sauna but it's amazing. the staff is…read morevery helpful and nice. you got to try this place out you won't regret it!!

First time I have stayed consistent with a program and I can't live without it. There are so many…read morebenefits you get from the infrared saunas and it most importantly is so good for my mental health. I also love the FX Zone and not having to fight meat heads to lift weights.

This studio is wonderful, and has really kind and attentive management that will ensure all…read morequestions and concerns are answered. I enjoy that sometimes I can book a room and get it alone- as I think these Saunas are best fit for 1-2 people to workout comfortably. Tacia and Sam always keep the studio clean and high functioning- and even leave inspirational messages around the studio! I feel so wonderful after a nice Sauna detox- my skin and boday feel so cleansed. I enjoy Hot Yoga and Hot Stretch the most! It's also affordable to attend and close by to where I live. I'm happy to have joined!

Tried to contact several times to cancel. No answer. Kept charging me monthly fee $49.00…read more Only went there 3 times. Room too small to stretch out without touching wall to wall and I'm only 5'6". Was supposed to provide a new mat with my membership , gave me one to borrow, Nevewss attendant to exchange the used on for a new one . A new one cost $99 and you supposed to only use their mats.

Hotworx, first of all y'all had me at burning more calories in less time!!! That's literally…read moreworkout goals!!! I mean who doesn't want to burn more calories in less time? My favorite classes right now are Hot Cycle and Hot Blast! I love the staff and the owner, they're the best!!! They even have cool tips and how tos on their social media page @hotworxprincetonplaza !!! Sign up today if you're in the area :)

Dirty facility, boring workouts, and poor customer service. Never going to this or any other…read moreHotworx. I will definitely deter anyone I know from signing up.

Requested to pause my membership after my Pregnant wife and I were in a fairly serious car accident…read moreand going through rehab for a few months. The manager denied my request to pause so I cancelled it. Two weeks later they still charged me my monthly payment and annual membership fee (didn't know this existed). Called them back thinking it was a mistake and they explained they have a 30 day cancellation policy and if I reported to my credit card company they would send it to collections. Absolutely insane management style exhibited by this place. They tout they are a local family owned gym but the owner lives in Austin. Other staff was friendly. Gym equipment is very old and subpar and it was always packed but that's what you get from a cheap gym. Can't wait for better gyms to open in this area.

Best thing around town right now. The prices are decent enough and the staff is friendly. Somewhat…read morelimited in their equipment. It may not have everything you want, but it's got anything you need. 24 hour access is pretty standard now, but it can be rare at these smaller gyms, so they've got that going for them too. There are tanning beds, a stretching area, tons of cardio equipment, traditional machines, and a smaller free weight area. This place can get pretty busy at times, but I'm generally in during off hours and rarely have to wait for equipment. All things considered, this place feels like the small business it is and you get the sense that your money means something here. If that's important to you like it is to me, you'll find that you definitely get your money's worth at this gym.

I just became aware of fraudulent charges on my VISA from Hotworx North Plano via the Square.com…read moreapp. I visited the North Plano location in December and declined to get a membership after the one complimentary class. I never set foot in Hotworx after that class. I do know that the gal that helped me on that initial visit left the company shortly thereafter bc I called Hotworx a few weeks after that Dec visit to see if they would waive the $99 enrollment fee and was told no.... So, she must have started charging my credit card illegally bc I never signed a membership agreement. I was adamantly opposed to both the enrollment fee as well as the 90 day committment. I have spoken with Capital One and advised them that I would inform you of the fraudulent charges as I am proceeding with a formal dispute. I have also contacted the corporate office to make them aware of what is happening at this North Plano location. Quite easy to verify that I have never been back to that location as there will be no record of me entering via the 24 hour access. Please contact me asap to get this resolved. My card has been charged 4 times: 12-27 13.44, 1-2 68.87, 2-3 68.87 and pending now 68.87. Thank you, Jill S Also, I posted this as well on a thread on Reddit and have no idea why PhotographNatural404 is appearing to have written that post so apparently there must be some major scamming/fraud going on via Square.com billing and Hotworx

Hotworx is the best workout, and the North Plano location is amazing! I've worked out at another…read moreDFW Hotworx location & N. Plano has double the number of saunas, a huge workout area with weights in the back, and it's bright and beautiful! Go today!

Ease of scheduling, customer service, welcoming establishment. Teachers are great and for all…read morelevels. Beginners need not be afraid!

Amazing studio with so many class options. Great instructors who actually listen to you and make…read moremodifications as needed. Love this place!

For the past two months Harter and its team, Danny, Maverick, and Anthony have been a tremendous…read morehelp in getting my strength back. The class helps with mobility, strength and conditioning. I highly recommend it!

I've been training at Harter Strength and Conditioning for about five months, and it's been an…read moreoutstanding experience. The trainers here are exceptional--they're constantly watching your form during lifts and providing real-time corrections to ensure you're working safely and effectively. The gym itself is impressively clean and well-organized, with equipment always in its place and ready to use. What really sets this place apart is the structured programming: every quarter you test your one-rep max, then follow a tailored program designed to increase your strength over the next three months. I've felt myself getting stronger week by week, and the staff has been incredibly accommodating with modifications as I manage knee arthritis. Cody deserves special recognition for keeping things fun and engaging. Right now he's running a bingo card challenge where hitting certain objectives earns you a Starbucks gift card, and during the holidays he did a "12 Days of Christmas" raffle for everyone who showed up. These little touches keep you motivated and create a great community atmosphere. If you're looking for a gym with knowledgeable trainers, smart programming, and an environment that makes you actually want to show up, I can't recommend Harter Strength and Conditioning enough.