Seriously disappointed and borderline offended by our carry out experience. This was the first time we went and ordered online for carryout. We got there a couple minutes after our pick up time and there were several.people all waiting for their food. We notified them that we were here to pick up the order and waiter told us it would be a "few minutes" for our order. After 15 min of waiting we asked the staff whether we could get an ETA on the order. The general manager went to the kitchen, came back after 30 sec and flippantly said "just waiting on the 'shrooms". No time estimate or apology for our wait. After another 15 min (total of 30 min of waiting) we ask the general manager again to check on the food because we have been waiting for so long. He goes back to the kitchen and after 4 min comes back with our food and once again doesn't even give a sincere apology for our wait. Insult to injury: all of the food was cold. Cold sweet potato fries and cauliflower coated in aioli is not able to be reheated well. The flavors/ideas may be decent but the execution was abysmal. We also weren't the only ones having a terrible time with customer service. A table complained that they hadn't seen a server yet, and there were several people waiting ages for their pick up order. Food: decent flavors but cold also terrible packaging Service: dismissive, rude and not even remotely punctual read more

great service from Karlie, will be back!! Great staff is what makes a dining experience

I visited here back on 5/6 this past Tuesday, happen to be at Kingsdale, hungry so we just walked in. Driving by it while leaving the mall, the people out on the patio enjoying their meals looked real nice, I said let's see if we can get a spot outside. We didn't get a outside table but the window seat with the pull down screen to the patio was just as good, almost. Our server came promptly and I ordered a bottle of wine (half off for entire bottle) - after all this was the special for the entire evening no other happy hour specials. No problem there it was already after 7:30. While he went for the wine .. we decided on our meal. I ordered the mushroom appetizer and a slider, fries. My partner in crime order the scallop dinner entree. Everything was pretty good .. nothing spectacular but better than average. After all we came here for atmosphere, that was just fine. However it did seem like eternity (30 minutes or more) and not a smidgen of food had arrived. My mistake was I ordered everything to come out together. Well, I was tired of just sipping my excellent wine and water so I motioned the manager who happened to be standing close by. When he approached the table so did our server with the food. Our server said that there was a mistake in our order and they had to redo my slider burger, so they had to hold the production on the whole meal. The manager walked away because I was famished, didn't really want to discuss anything anymore. The waiter offered to give me the fries free - okay thanks :-) I think either our waiter or manager should have stopped by and checked to see if we were hungry and or told us about the delay. That way I could have ordered something immediate like another appetizer or something. It really wasn't that busy after 8, they could have touched base. Just an ideal. Thus my 3 stars.... read more

Save your money and time. The food was definitely unremarkable below average subpar bar food at best. Wife had the scallops and they were swimming in some sort of cheap imitation truffle oil or something. Terrible!! Service was garbage also but I don't blame the waitress I blame the terrible manager that we observed all night doing nothing amongst the chaos around him. I won't go back the only reason I give two stars is that the place was super clean. Just save yourself the aggravation trust me read more

Really bad food and service. Managers don't care. Will not be back. The whole experience was a shit show. I'm Sorry do a better job. read more

My family decided to come after our Christmas Eve service this year. I got the chick Alfredo and chicken tortilla soup. The soup is not thick at all more like chicken noodle soup texture. Which I'm not a fan of and the tortilla they put on top were very stale so they had to be soaked for a minute. The bread that came with my Alfredo was not soft and the chicken tasted weird. The noodles where decent but not much flavor unfortunately. My grandma had to send back her shrimp Alfredo because it was cold. My aunts baked Potatoe was cold as well.. my grandpa had the scallopes and they were also Luke warm and not much flavor. My aunts asparagus was cold as well. We did have a big group so it's understandable that some of the food is cold. The other 7 had good food with no complaints. Our server was obviously a bit stressed understandably with our huge group of 13. But at the end she came out of her shell and made a few jokes and laughed with us. Even gave us extra coupons ! ANYWAYS THANK YOU JESSICA ! You were great (: read more

Houlihan's - Bars Near Me - Upper Arlington, Ohio

Happy hour is all day on Sundays! Which was a really nice surprise because I was expecting to spend a bit more money than I actually wanted to - so when I saw all the $5 happy hour specials I was relieved to save the money and I was able to get a $4 dollar craft beer too. The chicken lettuce wraps were super yummy. The chicken was Asian inspired - reminded of PF Chang's lettuce wraps. The sauce/dressing it comes with is really not needed and undesirably vinegar tasting - but no problem - I just avoided it. They come with these crispy strips for a topping that I enjoyed as well. The buffalo chicken wings with blue cheese were good and I really liked the dumplings. No complaints on any of the $5 happy hour specials we ordered. We did order a side salad and actually returned it because when it came it didn't have hardly any salad in it. Which was surprising -they didn't really ask a lot of questions so my guest just ordered the chicken lettuce wraps that I had and we were happy for sure. The side salad was definitely less than satisfactory and it was a little odd that there was hardly no lettuce in - I don't know what the deal was with that. I also got a $10 off offer on my receipt if I take a survey. I also grabbed a mystery coupon when leaving that u have to open -BUT - u can't open it until you come back and are seated. I cant wait to see what I get. I really appreciate all the ways they are making it affordable for me to come visit Houlihan's. read more

Houlihan's - $5 happy hour specials all day on Sundays! - Bars Near Me - Upper Arlington, Ohio

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It took 50 minutes for us to get 4 drinks and the place was not half full on a Friday night. The calamari was totally freezer burnt and over fried. Never again!! read more

On Wednesday I received email that patio was heated. My husband and I are only eating on patios but the weather is changing and I'm a baby so this was good to know. Even though it was. Lear on the other side of town we ventured there for lunch on Saturday. Patio very. Ice but it was a chilly day. I asked manager about heaters and he replied they don't have them yet. When I told him about email he said that they sent email before they got the heaters ! And I drove 30 minutes to freeze ? It wasn't his fault but jeez. Our server was terrific - friend,y and efficient . I never has to request a Diet Coke refill. My husband and I both had burgers which came with a side. We both chose fries. I had a regular cheeseburger with cheddar. He had the Kansas City. The texture was very nice smooth not chewy. The burger itself was not very flavorful. Fries were seasoned - they were ok but nothing special. Burgers ,fries, and diet cokes. Including tip $41.00. I say it's a bit overpriced for a lunch of mediocre burgers. Plus even in a winter coat - I was freezing ! read more

Showed up at 5:30 to meet some friends and sat in the bar area at a table as I have done for years. Took over 20 minutes before a waiter showed up. Unusually light crowd ....and now I know why. Worst dining experience I have had ever. No staff, no service and no manager visit. Manager used to always be visible . They only had 2-3 waiters. Had to wait over 35 minutes for a beer and they were out of salmon at 6! Clearly understaffed. Boy has this place fallen apart . Hope they can regroup and attract and hire additional staffing and return to providing friendly, timely service ....and a manager that is visible again!!! Super disappointing! Wanted to give a 0 star but was not an option. read more

This place consistently disappoints. Food is Meh. Served brown lettuce on my plate of tiny pieces of chicken fajitas. Not flavorful. Server had an attitude when I sent it back for a cheeseburger. This place is pricey for generic food. No manager came to talk with me. I always have a crappy food experience here. Won't be back. read more

I got the melty cheesey burger. Asked for medium, got well done. There was one server for the whole place so I was NOT about to ask for a remake. Only get four Spears of asparagus which I thought was a little cheap. The cheese wasn't melty at all....barely melted. Bathrooms were not maintained. One was clogged the other out of TP. The atmosphere was good and the food was at least well seasoned. read more

Houlihan's - Melty cheesey burger without bun - Bars Near Me - Upper Arlington, Ohio

My wife and I have been dining here since they opened. Service and food are usually very good. But when they mess up it goes to a whole new level, to the point of being offensive. We made a reservation for booth and upon arrival we taken to a table(with booths available) when asked why no booth? We were told other clients had reserved booths and they were VIPs and therefore more important. We asked for a manager who fixed the issue explaining it was a mistake. Then we waited for 25 minutes to be acknowledged by waitress, two entries came out 20 minutes apart 2nd was cold. Manager on duty apologized ,and assured us there would be a follow up with someone from their front office. Well that hasn't happened either. We have not been back since . read more

This is one of my favorite spots to eat! It's close to the Giant Eagle Market District making it the perfect dining option after Friday night wine tasting. They have a small seasonal menu that rotates in addition to their extensive main menu. There is something for everyone. Some of my personal favorites: $16.50 steak dinner with two sides, any of the soups and the buffalo chicken salad. Price is reasonable for cocktails, wine and beer. It's perfect if you're dining alone and want to sit at the bar, out with friends or on a date. Tip: bar area is open seating and you can usually find an open spot without a wait. read more

Come on bartenders, get your A game on! You ladies are killing me! I have sat at the bar twice in the last week and your bartenders are unfriendly, inattentive, and unprofessional! Why do I have to ask if you can help me? Shouldn't it be the other way around? I was so excited to have you walking distance from my house AND a restaurant from my hometown, Cleveland ! My favorite dish is either the seared ahi tuna salad.. So fresh and delicious! The 'famous stuff mushrooms' something changed..not as good as I remember.. Buffalo chicken salad, very good and my personal fav, the wedge with the steak. Amazing! If you can get your bartenders to lighten up and be fun and engaging I would come more often. Now I just wait for the attitude..real bummer! read more

Excellent meal on Valentine's Day. My burger was cooked to perfection as was my wife's fish. My test of a great burger is if I need no condiments(bacon mushroom swiss that evening) and everything was excellent! read more

I have been to this establishment numerous times. After moving from UA to Dublin I still find myself coming back to the area to visit Haulihan's. I don't know if it's a supplier issue, however, my visit was at 4PM today and they were out of the chicken wings, and crème brûlée. (This isn't the first time this has happened) I am also disappointed the garlic parmesan frites has been removed from the menu. Wonderful appetizer with the paired dipping sauces! Please bring this back! read more

First time at this location. The food was great, but they were a little stingy on the portion. And presentation was laughable. Both these plates were around $17-$18...And looks like they came from the lunch cafeteria buffet but it was tasty...so hey. read more

Houlihan's - Bars Near Me - Upper Arlington, Ohio

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Up to 9 months ago was very good. Since then their stuffed mushroom and spinach dip appetizer has gone downhill bigtime. Their entrees have shrunk in size, and generally speaking, the value has diminished by 50%. Going to go to Cap City next time. You pay more but you get what you pay for. read more

My friends and I went here for restaurant week and it was okay. The wine flights are a nice way to be able to try multiple wines if you aren't sure of what you like. We all did the three course meal. I had the Bavarian pretzels, baked potato soup and Thai grilled chicken. It was pretty good. The pretzels and soup were awesome... The main dish was just okay. I would have liked it to have a little more kick and less sweetness! My one friend got the wild mushroom and arugula flatbread.. She loved it! I am not a huge fan of either of those, so I didn't try it. My other friend got the ribs and they were very good! Moist, not too dry and the bbq sauce was good. Overall not a bad meal, just not super impressed with the food. read more

Houlihan's - Thai grilled chicken - Bars Near Me - Upper Arlington, Ohio

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My experience at Houlihan's was subpar and I don't think I would come back. I got the firecracker shrimp and scallops with risotto, which both tasted just above average and I have had better. Our waiter seemed to be annoyed with my friend and I every time she came to attend to us. read more

Houlihan's - Bars Near Me - Upper Arlington, Ohio

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We went in for apps and lunch. The apps came out fast and the server was nice. The entrees however were extremely disappointing. I ordered a chicken wrap and it had one very dry strip of chicken inside a stale tortilla. There are much better places for similar if not cheaper price points. read more

One of our favorite places. The pot roast is outstanding and the prices are reasonable (especially if you join their e-mail club, then you get special offers and coupons. Service is excellent, great atmosphere and good parking. read more

Houlihan's - Bars Near Me - Upper Arlington, Ohio

I love grabbing a bite to eat from here! Great service, classy atmosphere, and very good food.

Food - average. Management - the pits: Received a coupon code for $15 birthday discount. Gave it to the server who jotted the code number in his order pad. Dinner was mediocre (meats were good but side dishes were cold). We were presented with the bill but without the discount. Server said one dinner was a special and therefore not discountable. We objected and he called the manager. The manager insisted the discount would not be allowed because on the coupon it stated not usable on special dinners (without listing what those dinners were). We pointed out that the waiter was given our coupon before we ordered and he said nothing. The manager insisted that we pay and there was nothing that he could or would do about the issue. The problem seems to be the manager. He poorly trained his staff. He was unwilling to find a way to correct the problem. And his attitude was "that is our policy and I'm sticking to it". He might find a home at Burger King but seems badly out of place at Houlihan's. read more

They had a good happy hour deal. The food was great and everything was cooked perfectly. The service was very prompt.

Fantastic service & food. Happy hour specials were great, very good deal. Lizzie O was amazing!

Very poor service for both bar and food. All food arrived COLD. Nachos were horrible. The bar area was not busy with other customers. Server forgot to bring me my second drink...and then were shocked when I said to cancel it. Sorry to give a tough review but this was a very poor customer service experience. read more

Went to Houlihans a couple days ago for my birthday. A first-timer for this place, but I have very fond memories of the old Houlihan's at the Continent back in the 80s. This Houlihans was not a disappointment! Modern decor with outdoor seating available and an awesome bar with plenty of places to sit - even a fireplace for ambiance! We wanted to sit in the bar and there was ample, comfortable seating available on a busy Friday evening - pleasantly surprised! My son said his burger was outstanding and I had their tasty calamari. Margaritas were excellent too. I definitely want to come back. Oh and your staff were perfect that night! Thank you! read more

Our initial visit for lunch we were impressed with the beautiful dining room. I ordered the Yukon mashed, Brussels sprouts and Caesar salad which were all very tasty. My husband got the fajitas that he said was also good. If you get there before two there are special prices on drinks. Each time I have visited I have enjoyed the Sangria for $3. We have been back with friends and always enjoyed the food, atmosphere and service. They have a patio and bar area. Ladies, there is mouthwash in the ladies room. Nice place. Five stars. read more

Terrific dining inside and out. Great bar and Happy Hour ! Now with the Impossible Burger the first non meat burger that tastes like a real burger read more

Fresh good for you, #eatoutdonotfeel guilty food. I have enjoyed the 5 or 6 times we have dined here. I love the seared tuna appetizer. The battered and fried asparagus is good too. The butternut squash lasagne is so layered with flavors. Only on complaint: you took the martini wit olives stuffed with bacon, blue and cream cheese off the new menu. We suggest you bring these jumbo stuffed olives back as an appetizer! I will be very sad until then. read more

Nomm, I had a great visit here! We tried the Korean Fried Chicken (3.5/5). The chicken was nicely done! But the red sauce was a little too spicy for us (typical Korean ;)). I thought the portion was pretty good - it was a huge thick piece of fried chicken on top of some fried rice. Glad that they included some green beans to the dish - otherwise, it's super imbalanced :)... The pre-fix sets were highly recommended. It was $19/set and came with a small appetizer and a dessert. I chose the $2 upcharge for the Seared George Banks Scallops (4.5/5) - liked this very much. It came with 7 or 8 medium-sized scallops so I felt like it was totally worth it. It is also a lighter dish compared with many others. The scallops tasted fresh but not overly seasoned so very refreshing. Enjoyed the greens on the yummy risotto as well. Would highly recommend this dish. Forgot to mention that the appetizer was also really appetizing - we had the Char-crusted Ahi Tuna (4.5/5). Very fresh and I liked the Asian-y sauce. Definitely made me start fantasizing all the yumminess that was going to come after. Towards the end, the dessert that we chose was the Vanilla Bean Cheesecake (4/5) - also delicious. Lightly sweet but not overly sweet. I saw that the normal order pricing is $5 - very reasonable. Glad to have found this spot! I would totally recommend! read more

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Always love the place. Never disappoint. Their scallops were the best I have ever tasted served with asparagus risotto. Their happy hour has my vote as the best in town but must be served in the bar area. read more

My husband and I went for my birthday. I got the Korean chicken bowl. The green beans were underwhelming and the chicken tasted slightly burnt. My husband got a salad, and there was barely a handful worth of stuff in the bowl (around $5). He also ordered the seared salmon pesto bowl ($14.95). It was extremely small. We went there because we noticed they had some low carb options online, and my husband follows a low carb lifestyle. It would have been nicer if the portions matched the prices. read more

I've been here twice now. I enjoy the all day Sunday happy hour. Limited selections but a pretty good mix. The fire cracker shrimp (not apart of Happy hour) is really good and the mini burgers are nice. My only complaint is the $5 long island was very weak. Mimosa was nice. I do recommend signing up for their email list a couple days in advance to get the $10 off coupon. I wasn't happy that it wasn't available same day. Nice patio. Good service. read more

Houlihan's - Mini sliders - Bars Near Me - Upper Arlington, Ohio

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The food was delicious and the best loaded baked potato soup anywhere! Amanda was the absolute best waitress ever. So friendly and always checking tf we needed anything! read more

First time here and I loved the meal, I got ahi tuna, scallops and both were really good. Don't sleep on the desserts either. I got the cheesecake and loved it as well. read more

Kaila was a great serve! she refilled our drinks and joked around with us. She made our experience at Houlihan's incredibly enjoyable! Kaila was so nice and made us all super comfortable. read more

What has happened to this place?? They recently removed one of the few vegetarian options from their menu, the veggie burger sliders (which were probably the best I've ever had). That was bad enough, but today took the proverbial cake. It was my friend's rehearsal dinner. We arrived at 7:30pm aka the heart of dinner time. I ordered the beet chips appetizer (which again were delicious the last time I was here). We were told that they were out of them. I ordered a side of mashed potatoes. I was informed that they were out of them. I ordered and finally received the Asian chop salad sans chicken. But what I really got was salad soup as there was probably double the amount of dressing that should be on it. Truly a disappointing end to a restaurant I once thought was pretty great. But after all of this I won't be returning. How can I? Who knows what they'll "run out of" next. read more