This is only the third time I've taken my dog here for daycare. I looked on the dog cam and saw…read morethere was feces all over the floor. I thought maybe they were busy etc. There are quite a few dogs so I blew it off. Go back to the cams a couple hours later. All the dogs are in crates. I called to see where my dog was. They may stay open until 8 pm but apparently your pooch will be crated from 4-8pm. My dog won't be going back.

I have been using this place since my dog was a puppy (approximately 6 years). I was pretty happy…read morewith their service up until the last year. Unfortunately, I didnt look for a new place after my first negative experience so I'm going to leave a list of what I've seen. 1) in the most recent visit, they did not give my dog his blanket or comfort items the first night he was there. I dropped him off in the early morning, so they had plenty of time to set up. This resulted in me helplessly watching on the cameras as he paced back and forth the entire night. Second night he had his comfort items and slept wonderfully, because that's WHAT THEY'RE FOR. 2) When I picked him up this morning I could hear staff screaming at the dogs from the parking lot. Not the stern voice you have to use sometimes with dogs.... no... they were screaming 3) my dog has pretty upsetting injuries. In the past I have brought him in with his harness and they always print out a laminated collar for him to use during his time there. They didnt do this time and they left the harness on him for DAYS. when I picked him up he has severe chafing and was bleeding from several spots. They said nothing to me. This isnt even the first time he's been injured here. He had a cut so bad on his ear once that it got an infection... again at that point they said nothing. Today, in combination with previous visits this year, have brought me to the internet to urge you (whoever you are) to find somewhere else to take your dog.

Tenía una cita confirmada para mi gata llegué puntual toqué el timbre y nadie abrió.Después al…read moreregresar a mi carro(donde había dejado mi teléfono)veo un mensaje que están cerrados.Qu clase de falta de respeto es esa?No solo es una total irresponsabilidad,es una burla .Soy cliente frecuente y he llegado a pagar hasta $260 entre servicio y propina,para recibir este nivel de desorganización y cero profesionalismo.No vale la pena gastar ni un $$$ PESIMO servicio.No lo recomiendo en absoluto

I just got my dog back. They gave him an awesome cut that was very stylish. In addition, he smells…read moreabsolutely delicious. They really hooked my Yorkie up! Good Work!

She was absolutely fantastic when walking my dog! Sent me pictures of my pup and kept me in touch…read moreon how things were going. (See screenshot of text below) She handles the service very professionally and was precisely on time to do the walk. I would trust her any day with any dog. I hope to be able to get her to walk my pup again and I would highly recommend having her walk your dog!

My sweet nugget absolutely loves Nanaki! She always goes above and beyond to make sure he is well…read moretaken care of! She is absolutely wonderful and would recommend her to all!

We love doggie bath house. My doodle looks the best he ever has. Andrea is amazing with the dogs…read more Have been using them for the past 2 years. Thankful and grateful for them.

misleading, and extremely rude. I made an appointment for my 12lb pomeranian, and on the website…read moresays $45 for a small wash, blow dry. Upon arrival, was told it was $83 for him. Once I said I felt this was misleading, and wanted to pay for the advertised $45 service, he simply said "oh we can cancel it and walked to the door, opened it to see us out and said it was OUR choice to cancel." I highly recommend avoiding this place, as well as the rude unprofessional man working. COMPLETE waste of time, and have never been treated so poorly. Its unreal they even have good reviews.

I had hopes for this place that ended in disappointment…read more Strange business practices with several red flags. I was referred to this business through my mother, who had been referred by the owner's sister. On 9/21, I called to inquire about grooming services after my original appointment with Furry Friends was canceled. During the call, I learned they also offered boarding, so I arranged for both grooming and boarding in mid-October. We had a 20-minute conversation where everything was confirmed, and she provided her personal number for me to send my pet's shot records. On 9/22, I called her again to confirm the grooming price since she had only given me the boarding fee and to ensure she received the shot records. She never returned my call. I followed up with the business on 9/23 and spoke to a man (likely her husband), who said she'd return my call, but she never did. I called again on 10/4, spoke to the same man, who said he would take a message. He called me back a minute later after forgetting my details and ensured she would call me. Still, no one called me back. On 10/8, I decided to stop by the business since phone communication seemed ineffective. The parking lot was empty, except for one truck, and no one appeared to be inside. I called the business number while standing outside, but no one answered. I then called Erika's personal number and left a message, which still hasn't been returned as of today, 10/10. The same man called me back shortly after, took another message, and promised a return call, but it never happened.

I have had four dogs going to "the puddle" since they opened. My first dog was a difficult animal,…read morebut Erica never thought he was difficult and always took care of him and let me board him as well. My next two dogs loved going to the pooch and playing and getting groomed. Now we have a five month old puppy who has started at Puddle Of Pooch, and will continue to go for daycare and occasional grooming, I have also recommended them to several friends and everyone I know is very pleased with them

My 4 dogs are currently boarded there due to our home being destroyed by a fire 2/9. This kennel…read morehas been both accommodating and kind! These are my babies and I feel they are in the very best of hands! The staff is genuinely caring. I am grateful this place exists in our darkest hour!

Absolutely love this kennel! I'm regularly out of town and they treat my dog sparky with the upmost…read morelove and care. I'm never once anxious about how my baby is doing because he's in great hands. Board your dogs here!

On Friday, December 22nd, 2023 I had the most horrific experience with my Dog Dallas. I took him to…read moreRexy and Roxy's Buckhead, to get groomed at 7:30am. I was VERY specific online in the profile that I had to create, as well as in person the morning that I dropped him off, that I ONLY wanted the hair around his eyes and butt trimmed. When I arrived to pick him up at 3:30pm that afternoon, after just having a 90 minute full body massage, I was a bit out of it, and was in shock when I saw Dallas. He had been shaved down to his coat!!!! I was rightfully upset and expressed my concerns to the SUPER unprofessional, Manager, on duty! She did not apologize nor refund my money. I went the next day, and showed the SUPER unprofessional attendant, "Deshawn '' and he took photos of Dallas and asked me to "give him a few minutes" so I stepped outside. I came back in and he said that he called "Mia" and she said "you were rude yesterday" and he could not do anything. I was only "rude" AFTER she was blatantly nonchalant with regard to what they DID to my dog. It is WINTER and they (Courtney Fields) took all his fur off and WITHOUT my approval. So much so that his ears are no longer covered, and his sweaters DO NOT FIT HIM. In addition the cut IS VERY uneven, especially around his eyes and neck. My poor baby. Mia is incredibly rude and they have not issued my refund. I have attached before and after photos of my dog as well as the filth that was around the front office area. SO DIRTY!!! If I requested a FULL refund of $66.00 by the end of business on Tuesday, December 26th, 2023, and have not heard from anyone. DO NOT GO HERE! I am going to file a civil complaint in Fulton County if I do not get my FULL refund.

My dog had an amazing time here. The staff is very friendly and knows the names of each dog that…read morecome in. The pups (including mine) be so excited when they come through that door. I love that they have the Webcam. It's very entertaining watching them play and socialize. We love it there.

I cannot say enough about Leashes of Love and Joe. He always goes above and beyond... and with the…read morebest attitude! We are so grateful for him and Eve. Our dogs are our babies and having care we trust is a huge priority. They are 100% reliable and our dogs absolutely LOVE them. One of our dogs is a grumpy old chihuahua, so that is a pretty big deal!