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    Puddle of Pooch

    4.3 (43 reviews)

    Services - Puddle of Pooch

    Pet sitting

    Puddle of Pooch Photos

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    Nail cut too short and bled
    Lilly M.

    I'm quite disappointed with this business. This was our first dog grooming experience in Atlanta since moving here. I dropped my dog off and everything seemed fine, I let them know I did not want him shaved or anything just brushed, they acknowledged it and I went on my way. I called around the time they told me he'd be ready and the guy left me on hold and in the background I could hear everything. A customer was complaining that she asked them to shave her dog and they didn't, they kept going back and forth on it ALL WHILE HE HAD ME ON THE PHONE. When they were done talking he realized I was still on the phone and hung up. I called back and asked if my dog was ready and they said 20 minutes. I head back to the establishment and upon arrival I see there's dogs in the room on your left just free and playing with no supervision. When the guy came out to ask who my dog was and what his collar and leash looked like a dog ran out and jumped on me. I got my dog and paid, once we got in the car I saw THEY CUT HIS NAILS SO SHORT ON HIS RIGHT PAW THAT HE HAD BLOOD ON IT. They state they clean ears as well but my dogs ears were STILL DIRTY.To top it off, I asked them not to shave my dog but HIS SIDES OF HIS BODY WERE SHAVED BUT NOT THE MIDDLE TOP PART. I specifically told them not to shave my baby and they still did. Long story short this place was unprofessional and I will not be returning.

    This was before his groom.
    Ashley C.

    5 stars all around! I would definitely give more if I could. I am always nervous when dropping Tucker off at a new groomer and Erica and her staff made me feel so comfortable from setting the appointment to when I picked him up. She made sure she knew what I was looking for and definitely delivered. When I dropped him off the morning of his appointment, the man who checked him in double checked with what I wanted for grooming and eased my anxiety. Since he is 9 and in his senior years I get nervous about his hips, but they let me know they are always careful and use two people to lift them in out of the tub. So that really put my mind at ease. Then Erica checked in with me a few hours later when they were halfway through to let me know he was doing well. That made me feel so comfortable! I can definitely tell that Erica and her staff love doing this for a living! Then when I picked him up she only had good things to say and he looked and felt amazing! Tucker is a very hairy dog and I mean I can't even imagine how big that fur pile must have been when blowing him out and brushing him. I will definitely be back to get him groomed and will even use for daycare in the future. I highly recommend this place!

    cut his hair short, but did not shave it. thank goodness!!
    Sarah M.

    I would say that my experience here was amazing. I had to be into work early & they let me drop my little man off early (before they opened). Allowing me to do that made the whole experience even better. I am so busy & to see people that can accommodate that is just incredible. My baby's groom was just PERFECT and I can say that I am a more difficult person to please when it comes to my fur baby. Puddle of Pooch did NOT let me down!!!(:

    My fur baby absolutely loves going here. The staff is both caring and professional. I feel at ease whenever I leave my doggy here. My daughter calls it "The Hotel for Dogs" because it's so warm and inviting. I would definitely recommend Puddle of Pooch to anyone who wants their pet to feel pampered and loved!

    How she was previously groomed by another groomer
    Brittny M.

    I told myself I was not going to write a review but it is the next day and I am still distraught by the haircut my 9 month old toy poodle received here. Erika was very sweet and she was recommended to me by a nice couple in CVS. We discussed the type of cut my dog was to receive in detail the day before. After I dropped off my dog I noticed they did not ask me things I was use to groomers asking like my phone number, color of hair bow, etc. I called that morning to relay the information. Upon picking up my dog she looked absolutely hideous, I wanted to cry. We are having guest this week and this groom was to make her presentable and I am embarrassed. Erika explained that my puppy had matted hair on the legs and could not perform the cut we discussed but did not contact me so I could approve the next steps. However, not only were the legs cut she has no hair period and her ears are completely bald. I brushed her thoroughly the night before and she was not matted to the point that now she has to look like a rat. She has always gone to previous groomers in the same condition. I am truly mortified and I will have to deal with this for weeks to come.

    The care given to your pet is amazing. They do a great job grooming. Always let them know how you want your pet groomed so they can be able to achieve the perfect look!

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    9 years ago

    What a wonderful place with great owners. Boarded our 6 year old pup here and he was super taken care of. Will be back for sure!

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    Page 1 of 2

    Ask the Community - Puddle of Pooch

    Review Highlights - Puddle of Pooch

    Then Erica checked in with me a few hours later when they were halfway through to let me know he was doing well.

    Mentioned in 13 reviews

    Read more highlights

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    Puddle of Pooch - groomer - Updated July 2026

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