House Seats

319

2374

3 months ago

I've been a House Seats member for about a year on a 2-year membership, and for the most part it's been a good deal. I've seen 2-3 shows so far and the membership pays for itself, the shows aren't big-name productions, but they're fun and entertaining enough for a great night out. Most recently, we went to see the Australian Bee Gees tribute show at Excalibur, and the performance was fun, better to those from that era. What put a damper on the evening was Excalibur charging $30 for parking because the Golden Knights were playing at T-Mobile Arena that same night. The frustrating part? That surcharge applied to everyone no matter which venue you were heading to. As a paying member who had already committed to tickets, that felt like an unfair surprise. House Seats itself is still a solid membership for entertainment value in Las Vegas. Just think ahead when shows coincide with major nearby events, so you can plan for parking alternatives ahead of time or choose other shows away from hotels within T-Mobile proximity. Overall, 3 stars, good value, just go in knowing that outside factors can add unexpected costs to your night. read more

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Brittany C.

Elite 26 All-Star

386

629

3857

4 months ago

I became a member about a month ago and in one or two shows this membership has paid for itself! I love the option to see new shows and to do so affordably. You never know what's gonna be available so check often for updates up to seven days prior to the day you want to see a show. I do see many comedy shows available, thunder down under, lots of cover shows, magic, impressionists, carrot top, etc. there's always something to see:) Definitely a great way to see shows for a great one time membership fee. Can get a two person or four person membership. read more

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Jeff J.

13 days ago

Post covid, the good shows and concerts are gone. If you must sign up, wait for the leap year promotion. Otherwise, it's just not worth it anymore. read more

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Bridgett M.

472

4 months ago

I've always used house seats and seen some amazing shows over the years. My friends use them too. If you ever want to see shows in Vegas, this is the way to go. read more

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Brian V.

2 months ago

Like others have mentioned here, House Seats was once a great service. We have seen quite a few great shows and concerts (Roger Waters, Bon Jovi, The Cult, Bryan Adams, The Eagles, Cirque du Soleil and more) through House Seats, but that hasn't happened in quite a while. I'm always hopeful, so I renewed yet again, but this is the last time. There honestly hasn't been anything worthwhile for us in over 2 years, so House Seats membership is a waste of money for us. I'm thinking somewhere around 2020 or 2021 House Seats lost it's connection to 1st rate shows at major venues. No more concerts at T-Mobile Arena or Allegiant Stadium. Now it's just hacky comedy shows or 3rd rate Sinatra or Elvis impersonators. Sadly, we will not renew once membership period ends. read more

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Kristie P.

5 months ago

I've had House Seats on and off for several years now. Even if you only go to a show now and then it pays for itself. Most recently I got HS for a bachelorette party and went to see a Sexy Male Dancer show with the girls. Yeah the selection overall is for B shows and repetitive but it's easy to pick something to do every now and then while supporting local talent. I've seen some really good acts that I never would have otherwise seen. Life is short. Take a chance. Go see a House Seats show! read more

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Stan S.

4 months ago

Best deal in town. Live performances free? Yes it's true. Once you join , you're all in

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Tonya P.

3 months ago

Better shows, House seats was the best several years ago. Then they started adding extra fees for early access to shows offers. That didn't happen. I wish they would get back to business. read more

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Pacita D.

235

415

2 years ago

We have been very happy with our subscription and have renewed. We even convinced a couple of friends to sign up, too. Others may not have had the same luck as we do/did, but one has to consistently check in to see what's available. Thus far, we were lucky to have gone to some terrific shows --- but once they are posted, they are gone lickety-split. We were surprised when recently we saw tickets to Carrie Underwood, Back to the Future Musical at Smith Center, ZZ Top at Primm, Wow Spectacular at the Rio. Once, we even got to see Derek Hough (from Dancing with the Stars). From time to time, they also have JOI Jazz Orchestra at Notoriety. We also scored tickets to Frank Marino's Divas. For us, the best deal is seeing Menopause the Musical at Harrah's. We have enjoyed this so much that we've taken visiting friends to see it, and they all roared with laughter too. Some local services even posted on House Seats --- so I've had a free manicure/pedicure and a haircut through them. Just seeing one or two really good shows makes our subscription oh, so very much worth it! read more

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Lori T.

1 year ago

They used to have good shows before Covid. Now their shows are comedy and low rate shows. I used to love them and told everyone about them. They are Not worth it any more read more

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Robin S.

1 year ago

We have enjoyed house seats for years but the extra cost for text alerts is an absolute waste! They only text you every few months! Not worth it!! read more

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Riley J.

220

158

1 year ago

I've heard about House Seats from a friend. A week later I've had a few family come in and I figured the timing was right to purchase a membership. They've had a two year for the price of one when I've purchased, so I figured why not. It ended up being a great investment! Within the first two weeks I've returned the price I paid with ordering show tickets. We've enjoyed the Lioz show, Flyover Vegas, the laser tag and a few ithers. read more

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Eileen D.

1 year ago

Great way to buy or sell your tickets. We have purchased seasons tickets and put them to work. These are good shows, I hope more people will get to use them. read more

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Don K.

1 year ago

They have most variety tickets. Ticket for fly Las Vegas, major headline concert, hair cut, massage and laser shoes. I recommend house seats vs other one any-day. read more

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Marci K.

102

466

486

2 years ago

Pre-Covid there were tons of opportunities, such as Carrot Top or Donny Osmond, and once we were offered the opportunity to be seat fillers for a music video! It's since shriveled down to relatively unknown stand-up comedians and small self-produced shows at one-off venues. I did once win tix to see Backstreet Boys as part of a member promotion, so I stay loyal, but I'd appreciate more offerings. read more

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Chrissy C.

116

1 year ago

We had Fillaseat for 2 years but lately hadn't added anything interesting so we are trying House. They have so many more different types of shows!!!! Just went first time last night to Kimmel's club and it was fantastic! Kimmel gets all the comics I like-Josh Wolfe, Steve Byrne, Michael Yo. The membership fee paid for itself first show, and I see many more on there I want to see. read more

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F E.

2 years ago

Don't waste your money. They never have anything to see and the process is not reliable. Definitely not worth it!

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Denise M.

547

143

3 years ago

It is often difficult to get tickets. Sometimes they come to email, other times pick up at box office, occasionally you get to the venue and the show is canceled. Then they sold me House-Eats and I lost all my $$$. The excuse was Covid. We'll still nothing for my $$$. read more

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C G.

155

2 years ago

DONT WASTE YOUR MONEY ON HOUSE SEATS !! It's a joke !! Same shows just a different day of the week . One can get better deals and shows thru Groupon or local venues . VERY DISAPPOINTING!! Bye BYE !! heads up some of the shows that were once on house seats pulled out like Dockside and Bronx wanders these shows you can purchase at the venues they are performing at AND SEATS ARE GUARANTEED !! and no parking fees at these casinos !! read more

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Rick F.

4 years ago

DON'T BY THEIR TEXT ALERT SERVICE. It sounds good to be notfied when a new in demand show comes up. Here is the problem. They oversell the service so when they do send out a text message alert, about once a month, they send it to so many subscrbers that the site crashes and you are unable to login. By time you do get in, a frustrating hour or so later that show is no longer available. DON'T BY THEIR TEXT ALERT SERVICE. read more

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Roger T.

Elite 24

1663

936

5476

8 years ago

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Cheryl N.

5 years ago

I did not get a extension on my house seats yet I joined again and there is the same Rockstar lounge shows standing room only when you get there To me right now is a waste of money read more

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Ann F.

148

3 years ago

House seats USE to be really awesome. I know businesses took a hit because of Covid, but this is literally ridiculous. I've been looking daily since I bought another membership in August. All the time there are comedy shows that have awful ratings, and many burlesque tape shows which are either your thing or not your thing. I've seen carrot top on there a couple of times. No concerts and no other shows. These are the listings for January 2, 2023. these same shows are on here every day. Lame. Super disappointing. Review 5-10 years ago would have been 5 stars and I recommended this to everyone. read more

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David S.

4 years ago

I wish I would've read the reviews before I made the purchase of the VIP texting and the four seat package. Ugh! You would think that they could obtain a lot more selection because of Covid maybe some of the shows aren't filling up as much. I don't get it! I would like a refund! read more

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Patricia S.

3 years ago

I pay extra to get text notifications for when good shows are being offered. Too bad I can never get to the website at those times! It just stalls! I won't be renewing. read more

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Daniel R.

214

8 years ago

An additional update. Over last last month, House Seats implemented a $49 membership upgrade fee in addition to their normal cost. If you upgrade, you'll supposedly get text messages of new shows available before anyone else. This is unacceptable. It basically makes my membership worthless. I already paid for my membership and now they are making it much more difficult for me to get notified of good shows. It's like they are extorting us to pay the additional fee. I refuse to pay this $49 fee. Too bad I cannot cancel my membership and get a refund. I will not be renewing when my current membership ends. Showtickets4locals has a membership upgrade fee. This is ok because their normal membership is free. read more

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Eric C.

5 years ago

I have been a member for a long time! I pay for there text messages service I don't ever get any notifications from them! The shows are not even worth the gas money to drive to go see them! I would not recommend this company to anyone! read more

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Jaclyn L.

459

8 years ago

I'm a brand new customer and I tried to get 2 Opium tickets for tonight and while the tickets were in my cart and i pressed next, I got an error message letting me know that there weren't any tickets. Any other ticket broker gives people at least 5 min to claim the tickets through the reservation process. This timed out within 1-2 min. See screenshots with timestamps. read more

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Janice R.

3 years ago

House seats use to be a great value however it has gone completly downhill. They use to promote great shows now its subpar shows that can't get people to pay. Waste of money. read more

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James K.

100

3 years ago

The business is a total scam. They offer no real shows of value. They get you in by pretending they have high quality shows but it's mostly trash. Then when you actually see what you've paid for and want a refund, they tell you tough luck stay away. read more

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Ronni T.

161

4 years ago

I have a membership and the last couple of years have had poor/subpar shows. Also there is absolutely no way to reach them. Their phone number is disconnected and they don't answer their email. Shady. read more

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Bruce B.

4 years ago

I had House Seats before,,, mostly C minus shows,,, if there was a ever a top headliner those tickets were grabbed fast and you lose out. I don't know who these people are who write 5 star reviews,,and say they saw all the top headliners,, I call BS,,, but I never saw a show that got more than 2 stars. I guess you can write what ever you want on this yelp,, who is going to fact check you? If you do sign up, they have specials,, 2 years for 109,, if you have to join,, join during the special time periods,,, read more

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Michelle H.

6 years ago

Very Very disappointed. Same magic and comedy shows, never anything new or decent. I click on shows I've missed tab and I don't ever see anything different there either. They also implemented a House-Eats and I have yet to see anything offered on that one at all. I missed 3 that I can see. True waste of money. read more

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Carl M.

4 years ago

House Seats has big and small shows all the time. I have used it for 5 years and loved it. I can get 4 tickets and often will. I moved to Vegas so that every day off is another day off in Vegas and this makes it easy to go out as often as I want. read more

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Amanda V.

3 years ago

I used my 1st Houseseay ticket to go and see Elvis. It worked very well without any problems.

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Elizabeth W.

3 years ago

Bought this for my husband last year at Christmas. Got two years for the price of one. Have not seen a single show yet. Same old crap listed... very weird options... not big shows that anyone would recognize... total waste of money. DONT DO IT! read more

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Erika E.

4 years ago

House Seats is absolutely amazing!! I've seen so many big name shows! The list is too long and I'm not sure if we're allowed to share. But all I can say is that's it's really worth it! Also, if theres any problems or questions, they have great customer service! In order to get the big shows you need to constantly check the site. People who are complaining on here don't use the service correctly and actively... I will definitely make sure we keep renewing our House Seats :) We love love love it! read more

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Linda T.

4 years ago

I joined this in 2019 and was not all that impressed with the seats I was able to get via this app, and only got two grade C shows, but they did cover my investment ,so I did rejoin, hoping it would improve. An announcement came out that they would be offering a similar program for restaurants, called House Eats and I paid and joined that, too. HouseEats was to open in April, 2020 and then the pandemic hit. I was notified that they would extend my House Seats membership in 2021(they didn't have any good shows) and never heard a word or got a refund for HouseEats. I would never recommend this company. Very bad communication and a total rip-off. read more

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Eric S.

3 years ago

I would give 5 stars but I paid for text messages to get deals and get it once every 5 to 6 months This is still worth it and fun. Definitely the best thing in Vegas to get that you can get alot out of. I wish they had more connections with casinos for big events but I guess it's whats available. read more

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Mike C.

398

4 years ago

The company used to be decent before COVID. They still charge the same fees without many show options. All the shows are B level. There is no value anymore. read more

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More info about House Seats

6675 S Tenaya Way
Ste 200
Las Vegas, NV 89113
Directions
(702) 215-6721
Call Now
Visit Website
http://www.houseseats.com/

Hours

What time does House Seats open?

What time does House Seats close?

Other Amenities

Does House Seats have free WiFi?

Yes, House Seats has free WiFi.

Ask the Community - House Seats

To those that are members, have you received any correspondence from Houseseats extending our membership since the covid outbreak? I've received emails from Fillaseat extending my membership.

House seats promised membership extension but they did NOT extend. And the have NOT answered my emails.

View 1 more answer

I know they can't disclose specific shows but does anybody have a review on whether or not it is a good value for a family with young children? My kids are 9, 7 and 5. Thank you.

Rarely can you get an "A" level show on House Seats. I would consider them more like "B" and "C Level shows. But we both enjoy getting out and seeing these "lesser" shows. As far as for the ,kiddies a lot of the offered shows would be good for… Read more

View 1 more answer

Have a 4 ticket package with House Seats but always see the same shows week after week. Then I read other people seeing Chicago, Blue Man Group, Carrot Top. Huh?? Never seen any of those shows listed. What's the secret?

Shows are always being updated so check often. If there is a show I'm interested in I'll be looking for it. Sometimes I will find it. Also, you can sign up for text alerts. Some say it's not worth the extra $$ but text alerts work for me.… Read more

View 2 more answers

Has anyone used the House Seats additional text notification option? If so, would love to hear what you think of it :)

Yes... and the problem is they just don't have the bandwidth to handle the hundreds of subscribers all coming at once for tickets after being notified via text. The result is the site slows to a crawl and your chances of getting those tickets are… Read more

This question is for those that have purchased the "Heads Up" feature for an additional $49. What are the shows that have been offered?

Same shows, you are notified when some of them are listed on the site. However, many of the top shows aren't listed while you get notifications of less popular shows. E.g. There was NO Heads up notifications for these shows:Jan. 6 La Reve: Jan. 10th… Read more

Is it worth signing up are the shows that are available to see any good?

Yes, it is totally worth it! We just recently renewed our membership for the "Full House… Read more

Can I watch all the shows or only the selected shows for example can I watch zumanity show in Las Vegas if I be a house seats member?

You can only watch what's offered and the offerings are pretty scarce.

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Review Highlights - House Seats

“Houseseats has helped me really get to know Vegas and with my 4 person membership I can take friends along with me.”

Mentioned in 3 reviews

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Half Price Shows

4.4(14 reviews)

1.8 mi

The reason I am giving a 4 star review and not a 5 is the simple fact that they were not the…read morecheapest. I was traveling with some friends and stopped by the both next to Casino Royale and spoke to a very nice lady I believe her name was Monica. We purchased tickets to a comedy club and while I was buying the tickets my buddy found them for $80 cheaper. I asked about canceling the tickets while still there and she said it was too late. All sales were final. She said that she would send a request to Ticket Master. Went to the show that night thinking that she wasn't going to follow up. Next day guess what? We got a full refund!! We were so pleased. Especially since the show was terrible..

Got our tickets for Vegas here, super nice customer service, cheaper than anything else we found…read moreonline and everything worked out without issues I'll be using them again next time

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Atomic Saloon Show

I'm not religious people. And as a performer myself, I…read moreenjoyed the closeness between stage and the audience!! Literally even their aerial happening very close to the front row... Some jokes are very sexual and dirty. It was very fun!! It might be not the same reaction to the very religious ppl though...

Date of visit: January 2, 2026…read more Absinthe is one of my favorite shows on The Strip, so I was really excited to give the Atomic Saloon Show a try, though I will admit the poster does not really prepare you for this show. Absinthe's poster really gives you a better idea of what you are going to see, whereas Atomic Saloon's poster looks more akin to a unisex Thunder Down Under when it's really more R-rated Hee Haw. The loose story involves a brothel and a host of characters that interact with the facility and its matriarch but the comedy is really where it's at. From the Irish dancers with questionable teeth (when the bread started flying I could not stop laughing!) to the various aerial feats displayed, Atomic Saloon has a little bit of everything though it's not for the faint of heart--several people in our section left a few minutes into the show. As much fun as we had, the seats on the second floor are not great and you end up missing some of the action. Even more disappointing was that there were quite a few empty seats on the main level, and it would have made for an even better show if we had been given the opportunity to move forward like we did at OPM, another Spiegelworld show that used to run at Cosmopolitan.

Boozy Skunkton and her Irish cousins Bridie & Paddy O'Skunkton in Spiegelworld's hit Vegas show, Atomic Saloon Show at The Ve...

Croonin' cowboy Blue Jackson in the hit Vegas show, Atomic Saloon Show at The Venetian Las Vegas

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Rev Peabody and Boozy Skunkton in Spiegelworld's hit Vegas show, Atomic Saloon Show at The Venetian Las Vegas

"O" by Cirque du Soleil

5* "O" Stupendous spectacle…read moreGreat acrobat/athlete/swimmers performing Good views from lodge Choreography was amazing Wow!!!

Located in the Bellagio. Make sure you see the conservator with the seasonal changes so it will be…read moredifferent every time you visit Vegas. The dancing waters are also fun to watch. And if you get there super early you can do some fine shopping in all the high end stores. It's easy to find the stage as you just follow the signs. Our show started at 8pm. The doors open at 7:30pm and people start to line up before 7pm. we go there at 7pm and there was already a line. To the right of the line is the bathrooms. It's a little awkward as while you are in line the bathroom goers walk between you. They have a huge gift shops before you enter the theater and another small gift shop inside the theater. I suggest you stop by the gift shop before the show while it's not crowed. On the other hand we went to the both gift shops after the show and they weren't slammed. What a show. It's been around for 27 years. I had no idea till my husband asked how long it has been around. This is my 4th Cirque show and his 3rd. We've seen all of our shows in Sacramento and San Francisco. One at Arco arena and the rest under big tops. I've been wanting to see this show for over 10 years since my boss Jim raved about it. It was good, but didn't live up to my expectations. He built it up so much and I built it up so much that it just didn't live up to it. Don't get me wrong. It was a great show and captivated my attention. There was no snoozing during this show. I do wish I had read the story line before I watched it. OPPs. That's totally on me. In the end there isn't really a story line like there is in their other shows. The effects were amazing. I loved the water to stage and back to the pool. It was so fun watching them change the sets with each performance. My girlfriend watched a video of the making of the show so she has a greater appreciation for it then I do. I really need to see that video. The is a photo opportunity before you go into the show. You can stand in the big O and have your picture taken and after the show they have it all printed out for you to take home. I don't know the price. I think you can take the picture at no cost and then if you like it you can buy it. We're too frugal to get a picture so we passed. Then after the show we saw people lined up to take their own photo in-front of the O. It's not the exact same look, but it's pretty darn close. All you do is ask the person behind you to take your picture. Then you count on them to be a good photographer. We did it and the shot turned out really cute.

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Tix4

3.3(24 reviews)

5.1 mi•The Strip

Great idea but prepare to wait in a line! People keep getting so upset they have to wait in line…read more Deal with it! Everyone wants a discount ticket. We were 10th in line and waited almost an hour but it was expected. Make sure to know exactly what day (today or tomorrow) and what time and price tier you want before you get to the counter. The discounts are great for some of the shows(up to 60% off) in some cases. Once you get your voucher prepare to stand in line at the hotel box office to get your assigned seat. This is the part I wish someone would have told us about. The Tix4tonight is a voucher for your ticket. Not the actual ticket. Prepare to wait in line again. Basic idea... Build into your day the wait for tickets if you want a discount.

Sold us tickets that and seats that were not accurate. When we arrived they still honored the…read moretickets but not the seats. They Néw exactly who sold us the tickets and said this person is notorious for pulling this and they had complained to the company but obviously without change. I would not use this company again and I use to use them all the time

The cast of the Fantasy show at Tix4

The cast from the Fantasy Show at the Tix4 store

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Ole Red

3.7(1.3k reviews)

5.5 mi•The Strip

One of the best DJ I have heard here after years of coming here. (DJ EDDEY) Been coming here for…read moreyears. Amazing dance music definitely kept the dance floor moving tonight we will definitely come back next week !!!

We had a great time, the food was awesome, the drinks were better and Roger(Vegas) was absolutely…read moreamazing! Best night ever!

10/2/24 FYI, cool! 2nd floor bar.

Triple Decker Club

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Mocktail

Mat Franco

Wednesday, 4-01-2026: We walked over to The Linq from Harrah's where Mat Franco has his own…read moretheater. I thought the seating was strange. It was a bunch of chairs huddled together. As soon as we sat down we became immediately chilled. The A/C was blowing full force from the vents in the wall behind us! Brrrr! It became so intolerable that my hubby mentioned our discomfort to one of the ushers. She kindly sat us closer to the stage on a nice cushioned bench. I couldn't believe that they made such nice accommodations for us! Mat Franco is very engaging and very family oriented. We enjoyed his magic show, which is family friendly. You could hear the kids let out oooohs and aaaahs throughout the show. We highly recommend this very entertaining show.

The first magician to win America's Got Talent back in Season 9, Mat Franco went on to star in an…read moreNBC special called Mat Franco's Got Magic. He currently resides in the LINQ where he performs in the Mat Franco Theater. Our team did an offsite in Vegas and for our social outing, all went to see the Mat Franco show. He's the perfect blend of humor, charm, and magical performance to keep you mesmerized, entertained, and laughing your head off for all 90mins of his show. Along with several pre-planned tricks, he also performs improvisation involving the crowd; so no two shows are exactly alike. If you're looking for a great magical act in Vegas, or just a great show to watch, I HIGHLY recommend coming to see Mat Franco!

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Absinthe

Went to see Absinthe with one of my closest friends, and honestly, this might be one of the most…read morefun nights I have had in Vegas. From the second it starts, it feels like organized chaos in the best possible way. The crowd work is absolutely ruthless but also hilarious. You spend half the time laughing and the other half quietly hoping you do not make eye contact. Somehow, they walk that perfect line where it is edgy without being awkward. The side acts are insane. Like, how is this even physically possible level talent. Every time you think it cannot get crazier, it does. It is part circus, part comedy show, part did I just witness that moment. And the Gazillionaire is the perfect ringmaster for it all, completely unhinged in the most controlled way possible. He keeps everything moving, keeps the crowd on edge, and somehow makes chaos feel like it is exactly on schedule. Going with a close friend made it even better. There is something about sharing those did that really just happen looks the whole night that makes it stick. If you are in Vegas and want something that is actually memorable and not just expensive for no reason, this is it. Easily one of the best shows on the Strip.

The performances are great! The MC is perfectly fine, though did have a lot of raunchy jokes. The…read more"assistant" was just annoying. I did not understand the point of her being in the show at all, and she seemed to have the most stage time of any of the performers. We booked our tickets last minute on a Sunday night, so we did get a little bit of a discount. The restroom is located outside near Hell's Kitchen, so be sure to go before the show.

Tappers - Photo Credit: Erik Kabik

Ming and Alexa - Photo Credit: Erik Kabik

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Max Chaplin - Photo Credit: Tom Donoghue

Maxan Jazz Club

Everyone was so welcoming and kind! The venue was classy and elegant! It was such a great…read moreexperience, I plan on becoming a regular guest! The food, and service was excellent all around!

My favorite nightclub jazz club the entertainment and the food is spectacular great locationread more

Full bar available, in addition to wine and sake.

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Jason Corpuz on piano at Maxan Jazz Club

Las Vegas Ticket Pros

3.7(3 reviews)

4.6 mi

Christalle is excellent!!!! She is very nice, considerate, responsible and professional. My friends…read moreand I got into encore beach club on Friday with staff guest list. By the way, encore beach club is awesome place. I had so much fun :) Then, I had a last minute request. She responded me quickly and set me up with the marquee VIP service promoter, Brian. I got into Marquee night club on Saturday with VIP checkin ( no need to stand in line and I sat in the bar having my drinks while waiting to get into the club) and great table and drinks setup. I had a blast with the excellent VIP service in marquee night club on Saturday. It is all because of Christalle's arrangement. Thank you so much, Christalle :) I strongly recommend her.

We were in Vegas to celebrate my Birthday!!! I called Brian Hewitt ahead to make table…read morereservations. When we arrived to the club Brian showed up late. It was my 25th Birthday! I dont mind paying but, when we got our table we discovered that we were sharing our table with some other six guys that we never met! This was the worse experience dealing with someone who runs a business. Horrible, horrible! I will never use this company! Jessica L

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The Wine Cellar Tasting Room

4.2(106 reviews)

5.1 mi

•$$$

This review has nothing to do with the wine, the tasting experience, the service, or the decor. We…read morenever even made it that far. We had a confirmed reservation for Friday, December 19, 2025 at 6:30 PM for a party of seven. The reservation was made online, accepted, and confirmed by email. I even received an email the day before asking me to confirm that we would be there, which I did. On top of that, I called the night before with questions about the menu. Although there is no direct phone line to The Wine Cellar, I was connected to a concierge who, while not fully familiar with every detail, took the time to review the website and menu with me. At no point was there any indication that the wine cellar would be closed. Everything showed as open, normal hours, reservations active. We arrived on time for our reservation and found the place completely closed. This was not a casual drop-in. It took effort to get this group together. We had friends in town visiting who Ubered to the location from The Strip, we drove in from North Summerlin, and others came from Henderson. We dressed up in holiday attire and planned this as a special night out leading into Christmas. It mattered to us. Instead, we were left standing there confused and disappointed, and ended up spending the rest of the evening sitting at another bar in the casino eating nachos. Not exactly the Napa-inspired wine experience we were excited about. If a business is closed, it should not be accepting online reservations, sending confirmation emails, or asking guests to reconfirm their attendance. Employees and concierge staff should be aware of closures. And if something truly unexpected happened, a facility issue or last-minute closure, then someone should be contacting guests with confirmed reservations. That would not have been difficult. We relocated to Las Vegas from Northern California years ago and were genuinely excited to visit a Napa inspired Wine Cellar because we miss that wine culture and wanted to share it with friends. As locals, it is incredibly disappointing to see a business handled this way. I want to support places where I live, but this experience left us frustrated and upset. This was a big letdown and, honestly, a shame.

I've randomly came across this place on Yelp & it looked interesting so hubby & I stopped by…read moretonight before watching a comedy show at the Rio. We walked right in & the place was dead with only 2 other tables filled. We got seated right away & service was polite & attentive. The ambiance felt like you're in a vintage cave similar to one of the wineries we've been to Napa. It felt relaxing & personable. Hubby ordered the worldwide red wine adventure which included 3 flights...a Malbec, Tempranillo, & Chianti. I had the Joe's the best of the best Cabernet which included 3 different pours of Cabernet. I'm from LA & have always been into cabs but recently have transitioned to old world wines bc it pairs better with food in my opinion. However, hubby suggested we have an open mind & order both the old world & new world wines. Surprisingly, I thought the cabs tasted better than the old world wines. The cabs listed on the menu are ones that I've never had before & it was bold as expected but solid. I've had better old world wines so it was just okay. With that being said, I don't mind coming back to try other wines on the menu.