I lost my soul dog of 14.5 years 2 days before Christmas, lasting paws staff really honored my…read moregirl. I am here to express my unending gratitude for every single employee at the centennial location as well as the Henderson location(where her body was originally transported) for making the worst moment of my life a bit more bearable. From the employees I spoke with that suggested the viewing service while I was hysterically trying to secure peace of mind to Louis who took care of and prepared my baby girl for her final walk home, the compassion shown was nothing short of incredible. With her passing being during the holiday season(12/23) I was not able to have the service until 1/6, exactly 2 weeks after her passing and I was very nervous about how she would look, feel and overall be presented to me. As soon as they opened the door to the bereavement room that was prepared for us an instant cry of relief, she looked just as she did while she was sleeping, so peaceful. I've seen a lot of reviews commenting negatively on prices for this service(and pricing in general) so it's important to me to share just how incredible lasting paws staff made the worst moment of my life. Honestly the cost was such a small price to pay for the experience of being able to touch, kiss, hug my baby girl one last time. So while some may think this is a "money grab on grieving pet parents" I could see(and feel) just how much love and care went into her viewing service by the staff. They bathed her, brushed her and had her prepared on a table with soft blankets and a pillow for her head. Louis did a very thorough job of explaining everything about the cremation process and communicated with me through every step. I brought supplies to make more nose/paw prints but forgot scissors so that I could clip more of her fur, without question the sweet front desk staff provided a pair of scissors and a small plastic bag to keep the clippings in. I had used a euthabag(instead of standard issued plastic bags) that I had sent to all of her loved ones to write sweet final goodbye messages. One of the many reasons I did this was so that whoever was handling her could tell how loved and special she was...Louis made a point to comment on this stating that him and the staff really enjoyed reading the messages on her bag and could feel how loved and special she was. That small seemingly insignificant exchange truly helped my grieving heart so much, just to know she was seen in death the same way as when she was here, so very loved. I had 30 mins with her but of course was offered more time if I felt as though I need it, in fact when Louis came back in to check on us and I had said I was ready, after explaining everything he even confirmed again that I did not need more time. I was given the option to leave and come back when everything was done OR stay in the room dedicated for us while she was being cremated. I opted to stay with her throughout the entire process because I promised her I would be with her until the very end. Once Louis took her to the back I was still able to watch via a tv with a live feed in the bereavement room and Louis even came back in the room to let me know when it was finished and he was going to be opening the door to begin brushing her ashes out so that I may look away if I needed to. I was there from 9am-2:30pm and was able to go home with her and all of her prints and clay paws. I guess I'm leaving this review to sing the highest of praises for lasting paws employees and their viewing service option but also to let any grieving pet parents know: if you're on the fence on whether or not the viewing services is "worth the money" ....it 100% is-being able to kiss her sweet nose one last time was priceless and truly has helped so much with my grieving process. Also I hope Louis sees this and knows how much of a positive impact he made during the worst time of my life and how grateful I am for the care he showed my girl after her passing-He made this whole experience a bit more bearable and really honored my girl.

Putting my dog down has probably been one of the hardest things in my life. I decided to put him…read moredown at home and Caring Pathways was the vets that I went through to do that. PCS partners with caring pathways to provide ashes (if you want them), and a complimentary paw print. I went to go pick up my paw print today, and it was probably the most loving space I've walked into. It gave me some peace to know my boy was treated with love all the way through. I'd trust them with any service you need.

Friedly staff, amazing groomer. Our dog looked incredibly good!…read moreThe place was nice and clean, safe for dogs. Our goldendoodle got to play with the other dogs there which was perfect. This place deserves nothing less than 5 stars. We are happy customers :)

My Spanky and I have been to a few groomers, some of them good, some OK, and a couple of skin…read moreburners! But Sharon at Dog-E-Fresh is the very best. Caring, fast, and Spanky even likes it there! Just Look!

Who is answering the phones? Children? Literally called back within 5 min. Couldnt understand…read moreanything I was saying,and couldnt spell. After 7 min that was enough, no thank you.

Just had an amazing experience here with Dr. Shomock. We called in the morning and got a same day…read moreappointment for our senior dog. The doctor was caring, gentle, and did not push any unnecessary tests. Left feeling like we have a great plan for our girl and well taken care of. Would recommend and will definitely be back for our future veterinary needs. Thank you!

Everyone was super nice and really cared about our dog. Ask for Michelle for grooming. She did an…read moreamazing job on our Aussie/Border Collie. She knows how to work with dog that are nervous and have anxiety. Thank you so much!! We will be back!!

We Love Wag 'n Wash! My doggie loves getting a bath there! Nice and clean and everyone's great!read more

I came in because I heard they bred their own crickets, and I'll be coming back for my gecko's…read moreenclosure revamp! Very cool store with friendly staff, and all their plants and animals look healthy Definitely my go to spot for pet supplies from now on.

Stay away from the rainbow Mohawk. Worst attitude I've ever…read moredealt with. No itall who is completely disagreeable. Im anexotic and aquarium owner for 30 years and this bad attitude B just argues me with everything I wanted to buy. Nope you can't, nope too small ,no this is a color isn't it when I said I wanted colorful and she showed me a grey black fish. Just yuck. Time to fire and hire someone with customer service skills pleaassssse. I Promise youre loosing money with this as the face of tour business. I would buy a ton but I'll order online and give my money to someone deserving.

BEST SELF SERVICE DOG WASH!! I am an ex-experienced groomer but I hate having to clean up after my…read moregolden retriever and he barely fits in my tub. Before I moved back to Aurora, I was a regular at the Wag N' Wash (huge self serve dog wash franchise). There are no Wag N' Wash's in Aurora and this store is the closest dog wash to my house. I WILL NEVER GO BACK TO WAG N WASH because: --The customer service here is impeccable --all of the equipment is better --it is small but never busy --my golden LOVES coming here, he walks straight in the tub and knows that they always have treats for him --oh yeah, you go home with treats :) --the water pressure and hair dryers are amazing --the price is amazing, I pay 16 bucks and you get to choose your shampoo. He always comes home soft. I recommend this place to EVERYONE. I would go out of my way to come here.

I have used high plains Tailblazers for many years (past dog Ellie and current dog Charlie)…read more Charlie loves his dog walker Rachel and looks forward to her daily visit. Charlie is very anxious around new people and dogs and Rachel has done an outstanding job of making him feel calm and comfortable. This is the only dog walking service I would ever use. Highly recommend them.

This is a very long, drawn out story but worth reading…read more 1. March 22, 2019 I called Shampooch and spoke with Sheena for 4 minutes scheduling an appointment for my Bernese Mountain Dog. I gave her 2 days to choose from and she chose April 4th telling me 9:30 was the drop off time. In that conversation she verbally quoted me $65-95 for the groom. 2. April 3rd comes and goes and I mention to my husband that I never received a confirmation text/call/email for my appointment. 3. I arrive to the business at 9:30 on April 4th and shockingly the lights are off and the doors are locked. I call the business number and get the voicemail, however at the end of the voicemail is a number to text for immediate response. I was not prepared to write down the number and decided to wait a few minutes to see if this person would actually show up. Shockingly, she failed to show so I decided to call the number again prepared to write down the number to text. Sheena did answer this time and when I identified myself she was shocked and denying that we had an appointment . She asked for my number and told me she would call back after checking her computer. 4. Cut to over 15 minutes later, instead of calling she texts me saying she has no history of my information. She offers a teeth brush and 10% discount. I CALL her back saying I do not want her touching my dog's teeth but want a 20% discount which she agrees to. We schedule 10:30 the following day. 5. I arrive exactly at 10:30 to drop off my dog. Sheena is literally draped over her grooming table eating fast food. She fails to greet me in any way whatsoever. No smile, no hello, no welcome to Shampooch. She grabs Oliver's vaccine records out of my hand as she is licking her food off of her fingers. 6. After receiving a call saying Oliver is ready for pick up I arrive to take him home. Instead of receiving an itemized invoice I am given a small piece of scrap paper with a hand written number on it. This number does not reflect a 20% discount in the range that was verbally quoted. When I inquire about this random number I am interrupted by Sheena who is calling me rude and telling me I am a liar because SHE doesn't remember our phone conversation scheduling the appointment. Obviously, this is not received well by me and I immediately react by a big fat zero for tip. After getting home I then receive an essay of a text message continuing to insult me and insinuating I have neglected my dog when in fact it was only 8 weeks since his last groom. The lack of professionalism and complete disregard of every aspect of customer service blows my mind. I have one final comment, which I am aware is knit picking. I work in the veterinary field and it is imperative that there is a two door barrier. When I arrived to pick up my dog the front door was propped open. This business opens to a very busy Chambers Road. Yes, there is a half wall when you enter the business but when I leaned on it, it was incredibly unstable. Again, the complete disregard of safety and professionalism is mind boggling. I beg all of you to never bring your pet to this business.

Thank you a million to Shena and her team for always taking amazing care of my blind and deaf 17…read moreyear old poodle, Salsa!! They are incredibly gentle with her, and she always leaves happy and looking great!

Love Hunter. She cuts both of my cockapoos and makes them super short yet super cute. They also…read morewere not anxious or sad when I pick them up - like they had a great time.

I have been taking my fur baby here for a year and love the care and detail that is done. Trinity…read moredoes the impossible,possible. Thank you!!!

My cat is 14 with a heart murmur, BUT blood work is great,…read morelung, kidneys, all organs, and ex-rays fine. Would not clean his teeth, unless I saw a cardiologist $700 for a ultra sound of his heart. Cardio said, I want to do more research, BUT if he's in dental disease pain, fix it first, up to the vet, if they will. Dr. Snyder ( vet ) BANFIELD, refused to take that risk, even though the cardiologist said it should be fine. I'm beginning to think this is a money scam, so far they have made $1000.00 off of me, and this is just the beginning. BUYER BEWARE.......my cat is still in gum disease pain, save BEASTY BOY :(

absolutely absurd! I scheduled this appointment for my Rottweiler, who is now limping and has a new…read moreinterdigital cyst between his toes, and some new lumps on his body. He's kinda old so I need to make sure he's okay. This place has sent me multiple text messages, emails and several phone calls to confirm this appointment and waited until 4 hours before my appointment to tell me I had to be there in 3 hours because they couldn't possibly address all the issues I listed FIVE DAYS AGO. Had I cancelled or demanded a new time with such ri notice, I'd have been fined!