Came in to get new prescription glasses, and the whole process went extremely smoothly!…read more Everyone was enjoyable to talk to. Very helpful when it comes to any questions or concerns. Made sure I had all the answers that I was looking for. Brian helped me pick out my glasses and sunglasses. He gave me helpful insight and was very knowledgeable about the different add-ons to the lenses. I would definitely recommend this place, and I'm definitely coming back for my yearly check-ups!

Berkeley has been our go to for eyewear for years. Although the ophthalmologists have changed over…read morethe years, we have developed a great relationship with the optical department. That's where most of the customer service happens anyway. Christina and John are always very helpful. Also, keep a lookout for the Maui Jim Trunk Sales they have once a year in May. You can get some great deals. Try them out, I think you will like them.

Dr. Tran is kind and friendly. She has great energy and a bubbly personality. She knows how to…read morecommunicate with kids to make them feel at ease. My daughters had a great experience seeing her. Will definitely be sticking with Dr. Tran for our families eye exams. The office staff is also friendly and very helpful!

Prices are average and the frame selection is not as good as other places in the area…read more Staff members are in no way here to be helpful. The doctors are about average. When I am going to spend as much as I do when I come in, I would like to at least get average service. Just my thoughts.

**OPEN ON SATURDAYS**…read more Dr. Samina Sanwari is awesome! Actually, her whole staff is great. Excellent customer service! Super cute office, pleeenty of parking. $125 eye exam because they don't accept my HMO. I'm visiting from out of state and had an extra mean eyelash stuck in my eye a couple days which irritated my eye really bad. I'm leaving tomorrow and didn't want to find out I had an eye infection in the middle of my road trip so i made an appointment and had a wonderful experience from the start. Thank God I don't have any infection, just bad irritation but I can travel knowing that I'm fine. Thanks for taking me last minute and reassuring me Dr. Samina! Eye will always come here when I'm back in Katy, meanwhile, I'm sending my family to YOU!

We made an appointment for my partner so he could get his contact and glasses prescription because…read morethey take our insurance. We've never experienced anything like this and based on that we won't be coming back. It's clear these people are in the business of making money and not helping folks with their vision or save money. All we needed from them was to complete the eye exam and to provide us with the prescription for both contacts and glasses. For context, we order our glasses from Zenni.com at fraction of the price that any retailer like this would offer. So we asked them to provide us with the Pupillary Distance of our prescriptions so we can order our glasses. When we asked them to provide this information, they refused to give it to us unless we were going to purchase glasses from them. Glasses that are not fashionable and cost hundreds of dollars. Just to give more context, we can order anywhere from 6-8 pairs of glasses from Zenni.com for under $200. If we ordered one pair of glasses from this place it would cost at minimum $200+. Secondly, they encouraged us to purchase a years worth of contacts through them at $580. That is crazy, we can order contacts through 1800 contacts for less then $400 for the year. I recommend anyone to go to MyEyeLab for your prescriptions . They don't force you to purchase their merchandise to obtain the information you need for your prescription. They will gladly give you your PD without trying to take money from you. Additionally, for anyone who doesn't know, please visits Zenni.com or Eyebuydirect.com for affordable fashionable glasses at a fraction of the cost. I hope that the owner of this business takes this feedback and applies it to provide a better experience to their customers. I'll be happy to update this review if they are willing to disclose all of the information regarding our prescription. Otherwise, we'll be taking our business elsewhere.

The location off Gessener and Westheimer was closed and our Dr. is at this location now, so I made…read morean appointment online for what looked like the last Saturday appointment the Dr. was offerring. A few days later, found out my cousin was having a day party nearby but around the same time. Decided to reschedule the appointment for an earlier time but there were no more Saturday appointments available. I called the office to make sure this was the case, which it was, so informed the host that we would be running late. First off, there is no signage off Westheimer to let you know this location is here. I ride across the entire shopping center to get to it. The parking is tight and very sparse. Don't let anyone double park and take up precious space. The inside is very tiny. Not much of a waiting room at all, so if you're taking someone here and waiting for them, you might as well go somewhere else because its limited. I however, was working remotely, so I didn't have time to travel somewhere else to setup my station but in hindsight, I think I should have because there was no WiFi available so setting up my hotspot to work and making space on the available table to work was probably the same amount of time to go somewhere else. Although they finished examinng my Mom in record time, I really think they were rushing to leave because how you going to dilate someone and forget to give them the glasses??? I think my Mom was taken by surprise from them telling her she hadn't met her deductible and would be paying more to go through her insurance but still I think they rushed us out the door. The keys were even in the door as we left but maybe that was because I still was working about 10 minutes after they closed out her payment. I had work to do, so go disinfect rooms before you close, but while I was working, I noticed the nauseting smell of disinfectant fumigating a room. If that's the only disinfecting you're doing, we're in trouble. This Dr. my Mom went to was mine as well, but Ive been feeling like she may be leaving soon or the company is changing that is reducing her hours, so I'll be looking for a new Optician this summer. Memorial Eye is expensive and just not what they use to be, which was friendly and cost effecient a decade ago when I found them. I can pay less and go down the street near my home and probably get the same service.

I've been a patient at this location for years. Even after I moved and it became less convenient, I…read moreeventually returned to the Wilcrest office because the staff and doctors had always been professional and efficient. Unfortunately, my most recent visit was a completely different experience. In the past, wait times were minimal. This time, I waited over 30 minutes in an extremely cold exam room. The temperature was unbearable, it felt like a refrigerator. I had a sweater on and was still uncomfortable. Later, the doctor mentioned that the AC was broken and moved us to a different room with a space heater. If the AC issue was known, patients should not have been left sitting in those conditions for that long. The doctor I saw was new to me, and the interaction was disappointing. During the vision test, when asked which image was clearer, I explained that both appeared blurry and I couldn't see the letter well enough to determine which was better. Instead of working with that feedback, she repeatedly insisted I choose one based on brightness. Since neither looked clearer, I eventually gave a random answer just to move forward. It did not feel like my input was being heard or taken seriously. That was how the whole exam went. When I asked questions, they were brushed aside. The overall tone felt dismissive and condescending, which made me uncomfortable. As a result, I did not feel confident filling my prescription there. I have valued this location for years, which makes this experience even more disappointing. Based on this visit, I will not be returning.

This is my first time coming to see Dr Tran and she's a gentle and sweet person. Dr Tran is very…read moreknowledgeable and professional and took great care of me. If you're looking for a new optometrist please come see her. She will take great care of you.

Best place in all of Texas for glasses and prescription for glasses. Valerie and Dr. Aaron are the…read morebest.

Always great service! Only thing I would day is there should be a better selection of glasses.read more

If I could leave less than 1 star I would. Target optical has the worst customer service for…read moreprescription eye glasses. I waited my turn, she asked to help me but proceeded to help person behind me. I asked if she could help me with choosing frames and she said after the other people that were taking a considerable long time. believe she should acknowledge the other person that showed up after me but she proceeded to help them further and told me to wait after them. Really?! No more Target

I've been a patient of Dr. Collazo's for over 20 years and I've never had a problem with my…read morevisits. We've had trial and error periods to try different options, but always end up with great outcomes and contacts! I won't go anywhere else.

I've been to Dr. Collazo for many years. She's friendly, knowledgeable and has a great staff. She…read moredid my eye exam last week and wrote me a new prescription. my eyes got better! i'm sure it was her excellent care.

This place is awesome and the staff all the girls are awesome the best customer service I had in a…read moreplace like this the girls are gorgeous and knowledgeable

We just had the perfect visit with Dr Cecilia Nguyen and her staff. From the moment you walk in you…read moreare greeted with nice smiles. Dr Nguyen is very attentive and takes time answering questions and concerns. She is gentle and kind. She explains your eye condition and how to improve your eyesight. We were given the options for eyes glasses according to our insurance benefits and were helped by Andrea who gave us many options to choose from. Everyone in this office was very caring and very knowledgeable. Excellent people.