This is the most incredible auto repair shop. They are kind, professional, educational, and…read morediligent. They took me in at the end of a day, even crawled under my truck with me and pointed out the trouble minutes after I got there. They gave me an amazing price and I would recommend them to anyone looking for quality repair service.

They took great care of my car. Erik explained everything to me. Will be goo going back to them.read more

I have had good work done at Ricks a few years ago and I trusted them. My CEL VSC & TRAC OFF…read morelights would not turn off. A free diagnosis from Autozone indicated a faulty O2 sensor. I brought that paperwork to Ricks and asked them to fix my car and anything else needed. Keith gave me a verbal quote of $695. Again, I trusted them from past service. Agreed to the verbal quote. The O2 sensor was replaced- CEL off. Unfortunately, VSC & TRAC OFF are still on. Rick's doesn't have the equipment to clear those codes/fix this problem on any LEXUS. They suggested I go to a dealer and try to get a free fix on an expired service bulletin/recall- no luck there. I'm happy the CEL is off. I'm disappointed that I didn't get a full fix especially when I was told they are a full service shop that day by 2 different people. Sadly, I should have insisted on a printed quote and I will from now on.

I was happily satisfied having taken two of my vehicles to Rick's Automotive for minor repairs…read more However I felt "ripped off" on my third experience. Keith gave me a verbal quote of up to $700 to replace the rear brake pads & rotors... a bit high I thought. However the final invoice was $400 more! And... the same exact parts were $250 more than at AutoZone or at O'Reilly Auto Parts. I learned an expensive lesson... always get a written estimate! Warranty: Regarding the markup of parts for a that 2 year/24,0000 mile warranty... most manufactures of rotors already offer a lifetime warranty for defects. Written Estimate: Essential to avoid miscommunication. Unless your installing windshield wipers... every single customer that is quoted hundreds of dollars for services should automatically be provided with a written estimate period! Cutting Corners: A reasonable assumption would be one in which auto mechanical repair jobs are inherently associated with areas of safety concerns. What jobs wouldn't be & how does that justify price gouging? Discount: If you suffered a foodborne illness after dining in a restaurant would you accept a discount or complementary meal for your inconvenience?

We take both our diesel Passat (that has 300,000 miles) and our Dodge Ram (over 400,000 miles) to…read moreNoel's. Supporting our exceptional local businesses is important to us. We trust and appreciate the friendly, professional service that the entire crew at Noel's provides.

SO HONEST & REASONABLE!!…read more While driving up north for a quick getaway, my 'Check Engine' light was going on and off. My truck was under warranty and I just had the oil changed. Once we arrived, I called a couple dealerships and they were too busy to help. So, I called Noel's Automotive and they had me come right in. They were very up front, took my truck in right away and followed procedures 100%. I highly recommend Noel's Automotive without hesitation!

I lived in Guerneville from 1989 until 2002 and Steve was my go to mechanic. He would even drive me…read moreback to my house if the repairs where longer than a day. I moved back to Guerneville about two years ago and he is still my go to mechanic. He is knowledgeable, thorough, and above all trustworthy. If i were casting a film that called for a small town mechanic who was lean, attentive, smart, and had character...Steve would definitely be the man.

I've used Steve the last couple of years on various vehicles. Always honest - always on time -…read morealways good repairs.

VERY FRIENDLY AND WILLINGNESS TO GET THINGS DONE.! I needed a 19 point inspection done for not very…read morepopular ride share. When I called they informed that it could be done but they didn't have that specific form, they suggested to request one before coming but also offered to search for it on line for me. He was kind enough to accepted via email and was in n out very quickly And the price !! Yeah my top recommendation for them. Thanks

Great experience with Ultimate Auto Care! I brought in my Acura MDX and they were able to diagnose…read morethe issue quickly and get it fixed within a day. The price was very fair, and I really appreciated the honest service and communication throughout the process. It's hard to find a shop you can trust, but these guys were professional, knowledgeable, and didn't try to overcharge me. I'll definitely be coming back and would highly recommend them to anyone looking for a reliable and honest auto repair shop.

So happy to find Automotive Excellence! Recently moved and needed new auto repair. Have used same…read morecompany for a very long time, so I was concerned to find a shop just as wonderful but I had such a positive experience! Had a "service needed" message on my car, and I had a lot of driving to do this week, so I needed to get back on the road asap. I reached out towards the end of the day, and they responded right away to squeeze me in the next morning. They provided fast but efficient service, and the staff are very nice and helpful. Excellent customer service and communication. Good pricing and care of my vehicle. Will return for future repairs or services!

The friendly neighborhood service shop that I always wished to have. They are respectful &…read moreprofessional. They are happy to talk me through whatever is going on, helping me to understand the situation & my options. They don't push; they don't upsell. And their rates are reasonable-definitely competitive with dealership service centers. Happy to have discovered Auto Excellence.

I came here trying to just get some basic maintenance on my car. A couple things led to me giving a…read moresub-par review. One was the service, another was behavior/tone/attitude of an older man I think was part of the business. Needless to say, I parked my car slightly wrong and got screamed at. When I got my car back from an oil change it had trash in it, and some seal must not have been tightened because oil was leaking, also my windshield fluid line got disconnected (?). Anyways, Steve's down the street took care of me and made reconnected/tightened things up. Overall, avoid MD.

From the owner: All types of auto repairread more

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

I see both rave reviews and terrible ones. Mine is bad, based on my bad experience…read more I am still sore about the incompetence and hundreds of dollars I lost when Bowens returned my car in worse condition than when I brought it in. It is clear how immature and unprofessional Travis is by his response to my honest Yelp review. In it he publicly calls me names that that I'm too polite to call him, while accusing me of trying to destroy his business.. Pretty low class in my opinion. He'll probably do it again. - Still angry in Marin.

I was on my way to work and noticed my brakes were making a noise. John at RAMFLEET came out to my…read morework and was able to diagnose and replace worn brakes for a price lower than other local shops I had called.

From the owner: Ramfleet LLC specializes In Fleet maintenance and repair. We also offer roadside help and repairs…read morein the Northern California area.

My car broke down on the side of River Road and it was the end of the day. I called Golden Gear and…read morethey said they could accept it but were closing soon. Our tow truck, Aloha towing, (great experience but they don't have a yelp) dropped off my vehicle there. The next morning Dylan called me and let me know they would not have time to do the diagnostic that day but would try. They weren't able to but did get it taken care of early the next day and called me around 9:00 am. Total engine replacement!!!! Say it ain't so! However, Dylan went on to tell me that he had several customers take their Hyundai back to the dealer where it was covered under an extended warranty and gave me the information I would need to take it up with them. What a roller coaster. Luckily, I was still covered under the warranty, and it is in the dealers' hands now. Pray for me! Hopefully I won't have further vehicle issues, but I know where I want to go if I do! Thank you GG!

Oil change fluids and auto diagnostic. Excellent Service. First Contact Dylan , great Service…read more Will continue to use this Service. Clear on the cost and getting service done on time.