I was happily satisfied having taken two of my vehicles to Rick's Automotive for minor repairs. However I felt "ripped off" on my third experience. Keith gave me a verbal quote of up to $700 to replace the rear brake pads & rotors... a bit high I thought. However the final invoice was $400 more! And... the same exact parts were $250 more than at AutoZone or at O'Reilly Auto Parts. I learned an expensive lesson... always get a written estimate! Warranty: Regarding the markup of parts for a that 2 year/24,0000 mile warranty... most manufactures of rotors already offer a lifetime warranty for defects. Written Estimate: Essential to avoid miscommunication. Unless your installing windshield wipers... every single customer that is quoted hundreds of dollars for services should automatically be provided with a written estimate period! Cutting Corners: A reasonable assumption would be one in which auto mechanical repair jobs are inherently associated with areas of safety concerns. What jobs wouldn't be & how does that justify price gouging? Discount: If you suffered a foodborne illness after dining in a restaurant would you accept a discount or complementary meal for your inconvenience? read more

I have had good work done at Ricks a few years ago and I trusted them. My CEL VSC & TRAC OFF lights would not turn off. A free diagnosis from Autozone indicated a faulty O2 sensor. I brought that paperwork to Ricks and asked them to fix my car and anything else needed. Keith gave me a verbal quote of $695. Again, I trusted them from past service. Agreed to the verbal quote. The O2 sensor was replaced- CEL off. Unfortunately, VSC & TRAC OFF are still on. Rick's doesn't have the equipment to clear those codes/fix this problem on any LEXUS. They suggested I go to a dealer and try to get a free fix on an expired service bulletin/recall- no luck there. I'm happy the CEL is off. I'm disappointed that I didn't get a full fix especially when I was told they are a full service shop that day by 2 different people. Sadly, I should have insisted on a printed quote and I will from now on. read more

Rick's Complete Automotive - Auto Repair Near Me - FORESTVILLE, California

really thorough diagnostics, genuine human, super reasonable, and oh my God thank you so much for taking care of me in just a couple hours because I just couldn't afford to leave my car for a day. read more

My husband's Murano has over 100,000 miles on it. The check engine light came on and they identified what the issue was, ordered the parts, and we were back on the road the next day. We are also in Forestville so it was very handy. We will be back for his service again when needed read more

This is my go-to spot for all auto care. Have had multiple great experiences with multiple vehicles. Work is done in a timely manner, and communication is great! I shopped around for a few different things, and Rick's always comes in at the best value. Honesty work done here. Highly recommend to anyone. read more

I am a Forestville resident and I didn't hesitate taking my truck to a local shop when I had an issue with the heater. The diagnosis was done on the same day. We had a follow-up issue which ended up leaving me stranded. Keith was able to make it right at no extra charge. One can tell he's in the business for the long run and cares for his clients. He has my respect and recommendation. read more

Does a complete diagnostic. Local. Always takes time. Carolyn F Y. read more

Rick's Automotive came highly recommended before I even needed them. I spoke to Keith on a Friday and Monday morning my car was in the shop being worked on. My car runs better than it ever has . I highly recommend Rick's Automotive and this shop has a new customer for all my Automotive needs. Thank you for turning a disastrous situation into peace of mind. Dawn read more

A rat had chewed through my coolant line and Rick's came through and took a tow without too many questions and did an amazing repair job! Couldn't ask for a better shop. All the guys are super nice, and will be coming back again and again. read more

I'm impressed! Called Keith for white smoke from exhaust in my 2016 Ford Edge. He said bring it right in. He completed the work in a few hours and did exactly as he said he would. No gimmicks,no games,great value! Thank you Ricks Auto!! Definitely my new mechanic! read more

I needed the belts replaced on my 2006 Toyota Scion XB. After asking around, I decided to try Rick's and I am happy I did. They were great about scheduling the repair and completed this complicated repair job in just a few hours for a very reasonable price. I really like Rick's. This is a small, friendly, very fast, and effective mechanic shop. There was no upselling stuff I didn't want. They just did the work that needed to be done thoroughly, though they also checked my car over and adjusted the tire pressure, and made sure that overall my car was in good shape. They also have a very friendly shop dog, which is always a plus. Highly recommended, I give Rick's an A+ as an auto repair shop for: FAST. QUALITY. KNOWLEDGEABLE. REASONABLE PRICE. read more

Have brought my girlfriends Ford Escape in here several times and it's now the ONLY place we'll go to. She's had a number of issues show up (brakes, check engine light, etc.) as her car has gotten older and every time we come in Keith takes exceptional care of us. With minor issues that didn't need a full fix, he's even waved the diagnostic fee several times (which other shops charge $50-85 for). Every time I go in, he teaches us something and I wish every shop was run like this. Lots of integrity, very fair prices and they do great work!! read more

Hello people on here looking for a auto shop. I HIGHLY recommend this shop!! If I could put more than 5 stars I would. I have went to this auto shop 2 times they are so amazing here. First of all if you have a Camaro this should be your shop no questions asked! I have a Camaro and the waiting room or paying area has a bunch of Camaro memorabilia which is amazing! Second of all it's always nice to be greeting by there cute little dog! I don't say this about any other shop but I definitely really trust the people here with my soul mate of a car!! Camaro gang read more

Rick's Complete Automotive - Soul mate - Auto Repair Near Me - FORESTVILLE, California

I'm not a mechanic. I towed my car here because it was not starting. They told me they could find anything wrong. My car continued to have issues. I took sometime to research it's issues. I found an answer in 5 mins with one google search. I added transmission fluid and it was fixed. Checking the fluids might have been a good idea? You make your own decisions. Nice people, but they might have skipped day one of mechanics school? read more

Always appreciate the honest approach at Ricks Auto. I have been using Ricks for many years and they are always helpful and do great work.

I tried Rick's because the place I had used for nearly 20 years closed its doors. I was thrilled when I was told the service would only take 1 1/2 hours. I just went up the street, had coffee and waited. I was very pleasantly surprised when i received the bill. I have never had such an inexpensive service. However, 2 days after the service, my battery died (for the third time in a month.) I called Rick's to see if they had checked it and they said yes. When AAA came, their equipment said my battery needed to be replaced. It had said the same the thing the previous time, but the battery I needed was out of stock. I decided to wait for a service. Not sure what happened, but Rick's was so convenient, I'll give it another try. read more

I was in desperate need of a brake job, and quick. I was hearing metal on metal, and thought my repair job was going to cost a thousand... but I was surprised it was less than half that. The crew at Rick's was friendly, courteous, easy going, and professional, and during one of their busiest days, my car was done within 24 hours. They looked at and reported to me all potential future problems to look out for, and then I was on my way. It was painless and pleasant, and I will take all my automotive business there from now on. read more

I have only good things to say about these guys- they fit me in the next day, tightened my steering wheel, repaired my headlight, and fixed my audio system for a very reasonable price. They stayed in good communication with me and were friendly to boot. I'll be coming here again in the future. Thanks Keith! read more

Hands down the best Automotive repair shop that I have been to. They diagnosed the problem with my car right away, fair prices, and quick turn around. My car has never sounded better and never driven so smoothly. I will be taking my car here from now on for everything. They have competitive prices, great staff and you can tell that the owner really cares about his customers and wants them to go home happy and satisfied. You definitely will not find another Automotive shop that will take better care of their customers and their cars than Rick's Auto :) read more

My battery died two blocks away from Rick's and about five minutes before they closed the garage for the evening. Keith still came out to help me, towed my car up to the garage, and got back to me promptly the next day after running a bunch of diagnostics on my battery. He did everything he could to get the old one up and running so I didn't have to spend a lot of cash on a new one. Great service here and they're an honest garage. Your car will be in good hands! They also have a cute dog named Sparky on the premises. read more

Well, Rick's Auto did it again. Dropped my car off in the evening. Keith called the next morning saying symptoms implied thermostat replacement and gave an estimate. I said, "Go for it". He called a few hours later and said all the system needed was a flush, saving over $200! While driving me to pick up my car, my neighbor told me she recently learned her trusted mechanic charged her for parts replacements when all they did were cheap fixes. She made an appointment with Keith, at her new shop, Rick's Auto. Love these guys!!! read more

When I was on the east coast, the Mazda dealer told me that they no longer made the part that I needed to repair my 2004 Mazda transmission. I had to go through a whole ritual every time I started my car to get it going. Keith said that he could fix it and did so for a reasonable price. Oh, and he also fixed another problem that a prior mechanic had not done well. I'm grateful to have found someone with skill, integrity and reasonable prices. read more

I've been using Jim at Rick's Auto for decades and he is always fair and fast. He does great work, on time!

They are so nice and really seem to know what they are talking about. They also have great prices.

This place and these business owners are like a needle in a haystack. It can be so incredibly difficult to find a garage that you can fully trust. There was something about my interactions with them right from the beginning that put me at ease and gave me confidence. They got me in quickly and really seemed to know their stuff. They called me just a little while later to let me know that I actually didn't need any work done on it, that the list of repairs that a larger chain of auto repair shops had urged me to allow them to take care of for me, at a high price of course, were completely exaggerated and unnecessary. In fact, they couldn't find anything that needed replacement or repair, even at my insistence that there must be something on my '89 Chevy van that needed some work! I was shocked at their complete honesty and unwillingness to take my money. My van had been making this horrible clunking sound that had convinced me something was terribly wrong and that the aforementioned franchise shop was correct in providing me with their laundry list. These guys found the source of the clunking, something so very silly and minor I am embarrassed to even mention it. In any case, they fixed it in a few minutes and only charged me for the time they had to take to investigate all the issues which turned out to not be issues, which wasn't much!! You guys rock! Thank you! read more