1. Expo Auto

    1. Expo Auto

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    Tacoma, WA

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    Expo Auto

    4.3 (22 reviews)
    Closed 10:00 am - 7:00 pm

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    Great place to buy a car! The staff is really friendly and helpful! They also have a really big and nice selection of cars to pick from!

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    Ask the Community - Expo Auto

    Review Highlights - Expo Auto

    Anyway Daniel hooked me up with a 2016 Volkswagen Passat and I have been loving it every since.

    Mentioned in 11 reviews

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    Titus-Will Toyota

    Titus-Will Toyota

    3.7
    (272 reviews)

    Chad Bass recently helped us purchase a brand-new Hybrid Grand Highlander, and the entire…read moreexperience exceeded our expectations. His communication, honesty, knowledge, and professionalism are truly unmatched. We were very thorough buyers and had a clear vision of exactly what we wanted, and what we didn't. Chad respected our preferences throughout the entire process. He never pressured us to purchase unnecessary add-ons or upgrade to higher trim packages. Instead, he listened carefully, answered every question honestly, and made us feel confident in every decision. Most impressively, Chad was able to order our dream car in nearly half the time quoted by other dealerships. He kept us informed every step of the way with timely updates and outstanding communication.

    Never going to have any vehicle serviced here again…read more Ever since my Toyota Highlander Hybrid (VIN: JTEEW41A682002477) suffered major engine failure, I've completely lost trust in this dealership's service department. I relied on the information and inspection reports provided to me during routine maintenance visits, only to later discover that serious issues with my vehicle were apparently overlooked or never properly communicated. At every oil change and service appointment, I received inspection reports filled with green check marks across the board, giving me the impression that my vehicle was in good condition. Looking back now, it feels like there was far more concern for selling overpriced services than actually ensuring the long-term health of my vehicle. By the time I realized something was seriously wrong, it was too late. My Highlander Hybrid eventually developed engine knocking caused by internal binding that interfered with engine rotation, and the P0A0F code appeared. That was the last day the vehicle was drivable. Now it sits at a shop lot while I try to figure out my next steps. Because of this experience, neither I nor my friends or family will be bringing vehicles to this service center again. Very disappointing experience. Never again.

    Tacoma Dodge Chrysler Jeep Ram

    Tacoma Dodge Chrysler Jeep Ram

    2.2
    (407 reviews)

    My son was driving my 2006 Dodge Ram 2500 from Vancouver, Wa. to Gig Harbor and the water pump went…read moreout in Lakewood. He limped it to Tacoma Dodge the day before Thanksgiving 2022. The service time to fix the problem, and their communication were top notch. I was assigned a representative (Mikayla) who contacted me with all the estimates, and responded quickly to a voice mail I left her. The work was done several days before I could travel from Vancouver to pick it up. When I arrived at the train station in Tacoma, (in the process of Googling the address of Tacoma Dodge), I saw the yelp rating was less than ideal. I read comment after comment of mad people who had had a bad experience. (I don't think people with good experiences are as motivated to get on Yelp. So, I'm here to balance it out). They are in an industry where parts can be scarce, and it's obvious they are always busy working on someone's valuable possession. I would encourage every customer to post about their experience good, bad, or in between.

    Possibly a SCAMMER!?!?!! Today I showed up for my oil change at Tacoma Dodge Chrysler Jeep. I own a…read morebrand new Olive Jeep Gladiator. It's barely two years old and I know for an expensive fact that I still qualify for the "free oil change". When I arrived ( in a good mood ) because I just finished vet school and I own a beautiful Jeep. When I arrive this "Tammy" older lady with a bunch of tattoos lets me know right away that it'll be $160 + $13 if I want my tires rotated. I told her that's not possible it's still under warranty. She makes me question my REALITY. Like what? I got really upset and annoyed how could the dealer all of a sudden decide to charge for an oil change??? After I started to defend my warranty ... All of a sudden she noticed it has a warranty. First she quotes me $160 + $13. But once she noticed that I am actually aware of my warranty she "drops it". Maybe don't quote people $160 until you look up their warranty. Think and read before opening your mouth. Then!! When I actually stood up for myself! She had the nerve to say " I don't like your attitude with me " ... Like!! Lady!!! You just tried to pocket $160. If I was loaded with cash and rich and didn't care - I could have easily just given her $160 cash or ran my card. And she. Would be $160 richer. BEWARE! - her name is Tammy Kalista -

    South Tacoma Mazda

    South Tacoma Mazda

    3.8
    (175 reviews)

    Amazing customer service. Came in for an oil change and everyone was very polite from the GM to…read moresales to service they went above and beyond a couple times for me with questions and Inquirys to service and satisfaction

    Jake Fuller in the finance department is a con artist. Almost everything that came out of his mouth…read morewere lies. He asked me if I needed the maintenance package for oil changes. I said no because my husband does that for me at home and he somehow managed to slip that in and my husband noticed it when I got home. He did dupe me into getting warranty but next day we went in and canceled it which he told me that I could do. He told me that he would send the refund check for the warranty to the bank which I've been waiting and never happened. I would email him every so often and he would make up lies on why it wasn't sent yet and in the meantime I'm accruing interest that I have to pay. End of January is when he said he will send the refund and it's already mid April. Last time I talked to him a few days ago he said the check has been sent a long time ago that he doesn't know anything about it but when I called and talked to another Finance guy today he said the check has never been sent that it will be sent today or tomorrow and he apologized. There were so many other lies, like big lies that I have proof of because I kept all of our email correspondence and I will be taking this to the Attorney General's office. I do not recommend South Tacoma Mazda AT ALL! Rachel was the car salesman I dealt with and she assured me that Jake is honest and transparent but that was a lie. They all work together.

    Northwest Autoloans

    Northwest Autoloans

    2.8
    (25 reviews)

    Once again, another family member buys a car from NW Autoloan, thanks for helping my family and…read morefriends out AJ

    I bought a car August 1st, 2018 from AJ and Eli over at Northwest Autoloan. Great all around…read moreexperience at first, they financed me had me in a car that they said had just been serviced and even had the oil changed for me that day across the street. (Pretty cool, right!?) That was the end of the good, once the car left the lot all professionalism or even common courtesy left with it. To make a long story short(and so it will fit into this review) here we go: On August 7th 6 days after buying the car I was driving down the highway and the car seems a little funny so I was going to pull off at the next exit. As I get off the whole car turns off and I luckily coast into a parking lot. I do a quick check under the hood and determine that I will not be able to drive it home. I have it towed home around 3 in the morning. The next morning August 8th I call AJ, the owner and he tells me he will call back around 1230. (This is the last he answered or took my calls) No call or call back. I would receive scattered texts and promises to call but no real solution or faith that one would be reached. I had the car towed to the local Goodyear and they said it is hydro locked and needs a new engine (this can't happen in the six days I have driven the car). I checked the oil and all fluids daily(again only had the car 6 days) because it was a used 2003. I also placed cardboard under it when parked at home to see if there where any leaks. There was some leaks, but nothing that indicated a catastrophic loss like this! And now today August 16, 2018 over a week since the car broke down and only 2 weeks after I bought the car he finally decides to call me(only after changing my review on Facebook and calling everyday for over a week). He tells me that he calls me on "his time and his schedule". No sense of urgency or care. DO NOT BUY FROM THIS PLACE!!

    Expo Auto - car_dealers - Updated July 2026

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