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    Howell Motorsports

    5.0 (1 review)
    Closed Closed

    Services - Howell Motorsports

    Auto brake repair

    Auto engine repair

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    5 years ago

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    Master Tech Auto Mechanics Llc

    Master Tech Auto Mechanics Llc

    3.2
    (10 reviews)

    Excellent service and quality of work also excellent.recommend thiss sitefor auto serviceread more

    This is a hard one to write. I do NOT give bad reviews. I just don't. I loved this place, the…read morepeople, and referred so many people here over the years. I'm very sorry that I did. We've taken no less than six German vehicles here. They've grown and gotten busier. Change is NOT always good. Things get missed. People get distracted. Customers get overlooked. I took my GL in for a hard downshift and was told in no uncertain terms what it needed - a transmission service would fix the issue. The "diagnosis" from the tech (which I have a photo of) showed no issues - green all the way. Paid nearly $650 and got the vehicle back - with the exact same hard downshift - NOTED in the tech's notes. I have a photo of that as well. I spoke to April about the issue, that the hard downshift was still present. She said it may need a second $650 transmission service. I asked point blank if anything was wrong with the transmission and was told no, dismissively. Needless to say, the hard downshift did not magically repair itself. I asked around for a reputable Mercedes tech and was provided the name of Carolina Auto Direct in Lincolnton. I also got quite a few similar stories from people about Master Tech during these conversations. Carolina Auto Direct quickly diagnosed the issue - a solenoid was needed! $1700 for the repair, which of course includes a transmission service. The $650 I paid to Master Tech after giving them THOUSANDS of dollars over the years stings. It hurts even more that I tried to get them to do the right thing and give me a refund and got a whole lot of denials. Lesson learned. Thankfully, the issue is resolved before it turned into something worse - thanks to Carolina Auto Direct, where our Mercedes vehicles will be going from this point forward.

    Howell Motorsports - autorepair - Updated June 2026

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