**Update: re: total…read morerewrite; Nate and the entire Mike Johnson's Team at Toyota Hickory went WAY above and beyond after listening to my feedback, and, I am thoroughly satisfied with their answer to my challenging situation, Overall, I would say this dealership is making great strides! Give Nate and the Team at Mike Johnson's Toyota of Hickory a shot, they are real people, who will take the time to get you to yes, If you ask! Thank you Nate, Mr. Lawhon, and my sales lead who took me on the best (hard!, but best!) test drive this year! Thanks you All, -10.5.11

If I could give zero stars, I would. I paid $36,000 cash for a truck from this dealership, and the…read moretransmission failed just 31 days after purchase. That is completely unacceptable and raises serious concerns about the quality and inspection of the vehicles they sell. A major component like a transmission does not just fail overnight without warning. This makes me question whether the dealership knew about the issue or failed to properly inspect the vehicle before selling it. Now I'm stuck facing thousands of dollars in repairs on a truck I just bought. I trusted this dealership and feel completely let down. Spending this much money, only to have the vehicle become unreliable almost immediately, has been a terrible and stressful experience. I strongly encourage anyone considering buying from here to be extremely cautious and have any vehicle independently inspected before purchasing.

Cosmo Motors has pretty good sales service. The guys are nice, not pushy, and were very attentive…read more We ordered a vehicle over the phone and then came and picked it up. The car we bought was spotless and detailed very nicely. The showroom and parking lot is clean and inviting. Lots of really nice cars in there. The day we visited they had the grand opening of the diecast store inside. That place is cool. Many, many great diecast vehicles and other machines. It's a neat tie-in that is logical for the car dealer. Why not five stars? Because though we were assured that the car had been looked at closely and driven on the highway, we noticed a sound while driving it home. That didn't show up during the round the block test drive. Perhaps if that test drive had turned left we would have noticed. There was a small issue with some of the fender liner on the front passenger wheel-well that would only touch the tire when high-speed air forced it back onto the tire or during a heavy left turn. I've fixed the issue, and I'm grateful that it wasn't major because I had already bought the car as-is. It's a reminder that we need to be hyper-detailed when looking at/driving cars, either in-person or remotely.

This place is advertised as a lotus repair shop on their website. I called about an issue with the…read moredoor latch on my 2011 Evora on 7/9 and the person I spoke to seemed knowledgeable and asked me to bring the car in on 7/14 for him to try and adjust the latch and discuss ordering a part if necessary. I brought the car in at the exact time we discussed and immediately got a red flag. The advisor (not who I spoke to on the phone) told me he put me down for the day before but they "could take care of me today". Somehow "Lotus Evora with door latch issue" got lost in translation from my phone call and they thought I was bringing in a Toyota sienna minivan with a sliding door issue. After much confusion from the other workers Jonathan said he'll take a look at the latch and see what he can do. They kept my car for an hour and came back and told me they couldn't do anything and that I need a new latch. They said they'd call me back with a part number and charged me 200 dollars for their "work" and information I already knew. It has been 13 days and I haven't heard from them, and the door latch issue was actually made worse by them. Avoid this place at all costs. As a bonus my car is listed as an "Elise" on the service notes, so it really seems like they have no idea what they're doing.

We just recently moved to Hickory and my wife's lease was up on her car. I spent over 25 years in…read morethe business so this definitely isn't what I like to do. We didn't know what we were looking for so I paid a pre visit to several dealerships without her. We never once ever thought about a Subaru until we visited Jim Armstrong and met Mike Abernathy. I always told my salespeople that people buy cars from who they like. Nothing could be more true because we bought. Thanks to Mike and Jim for making this experience easy for this old car guy!

I've been to three different Subaru dealerships with my car including Jim Armstrong Subaru. I've…read moreexperienced great customer service with the other two dealerships. The woman I spoke with on the phone and the service writer, at Jim Armstrong Subaru, were both rude, condescending, and need serious work on their "people skills". This is the result of poor management. When customers are treated poorly, they tell their friends.

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

From the owner: We specialize in selling like new Vehicles! Late model, low mileage vehicles....... without the…read moreadded Dealership mark ups or hassles! We hand select our inventory to provide you with the highest quality vehicles available!! Check us out today, you'll be glad you did!! We will change your opinion of buying a car...... you'll actually like coming here!!

I've had the pleasure of buying 2 vehicles now from viewmont auto sales, a z4 and an m3. Both have…read morebeen amazing and couldn't be happier. Highly recommend!

Bought a fairly new car, the check engine light came on 18 hours after paying for the car,,, called…read morethem, and they seemed concerned, so I got it fixed (not covered under (powertrain) cost over 350.00. so when I went to get my tag, I showed Heath the bill and he said YOU BOUGHT IT AS IS. I like the car but I wanted to see if he would offer something,,,When I was in the business I would have help my customer... Just FYI

I went in with cash to buy today. Drove the vehicle and made an offer although it needed some help…read morewith several things. The price on the vehicle was 9984 and I offered 8500 realizing that there would be a counter from them. Much to my surprise the sales guy comes back with a counter offer of 15,370 over 50% mark up from what it was listed for online and on the window. Who does business like this? I was so offended by this that I walked straight out the door. Never will I ever go to this company again. They need to fire their finance manager... Unless they can afford to loose guaranteed sales.

I went to the Hickory location needing a 4wheel drive truck. I was showed 3 trucks that I could get…read morefinanced on . The 2017 Ford F150 that I wanted to look at was in Mooresville but before the salesman & I could go see the truck I had to sign papers to buy the truck. That should've gave me a warning but the truck looked nice on the computer I asked about any problems, any wrecks , about the tires & if it had a warranty. I was told that Randy Marion does an extensive inspection on all vehicles that they sale & I had a 3 mo or 3000 mile warranty if ANYTHING goes wrong it would be fixed free of charge. When I got to Mooresville to see the truck I noticed the front tires were wore on the outside of the tire I asked was the truck out of line & I thought the tires wasn't good enough. I was told about the wonderful inspection they do so it wasn't out of line & I wasn't offered to change tires. The next morning I couldn't get the remote start to work so I texted the salesman. His boss called and said that wasn't covered in the warranty he could pay for getting it tested to see what the problem was but he couldn't pay for fixing it. If they did an extension inspection the mechanic should have known the remote start didn't work. Thiis truck wasn't cheap & All the FEES I WAS'NT TOLD ABOUT OMG the amount financed was 27,000. So if you decide on getting a vehicle from Randy Marion make sure everything works cause once you sign papers or drive it off the lot your screwed if something is wrong with it . They will tell you "ITS NOT COVERED WITH THE WARRANTY ". I M REGRETTING BUYING FROM THIS LOT!!!! Go SOMEWHERE ELSE.