So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted…read more Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great.

1 Star - Unresolved Service and Lack of Communication…read more I purchased a puppy alongside a paid 5-week training program costing over $2,000. Upon delivery, the puppy demonstrated no basic training, crate conditioning, or housebreaking. When I reached out regarding these issues, the business became entirely non-responsive to my emails and messages. While the company posted a public response to my initial review stating I needed to follow up, they continue to ignore all direct private communications and have refused to offer support or address the unfulfilled service. Prospective buyers should exercise caution and retain all documentation.

Incredibly overpriced everything. Dog food, cat food, tools, and bird seed are way more expensive…read morecompared to Lowe's/Walmart/Pet Stores. Store layout is confusing and the store is weirdly fake. Staff is nice but not nice enough to justify $60 bags of bird seed.

Service is outstanding. I have a Great Dane, so I always buy a huge bag of dog food. The staff…read moreworking there saw that I was struggling to get the bag to the counter, so they picked it up and carried it to the counter, and then to my car.

Employees are helpful. The shelves are full but the prices are very high. This store is good in a…read morepinch

I like this store to pick up treats for our family pup. They have a nice selection of toys and chew…read moretreats. Another huge bonus, they have two big dog wash tubs. They are elevated so it's easy on your back. There is a skip proof ramp for your dog to walk up and down. They have bath towels, soap, and a dryer as well. Worth a stop if you're a pet owner.

My dogs LOVE the treats they make. They are so spoiled by getting the best. They moved from Main…read moreStreet and we now have a harder time getting the treats. The product is worth the trip, my fur babies deserve the best.

They mostly sell dog goods but they do have a small collection of cat items as well. I stopped in…read moreto buy a cat bed for my cat as we are traveling up north and our kitty was having a rough time. They didn't sell cat beds but the lady was kind enough to give us a cardboard box. She also showed me some calming treats which really seem to have helped. I am so appreciative of her kindness! Thank you so much!

I've had a great experience with Triad Reef Critters now Triad Aquatic Critters over the years…read more They handled moving my entire reef tank from one house to another, and anyone in the hobby knows that's no small task. During the move, they noticed my plumbing setup wasn't ideal and completely redid it, which has been a huge improvement. Unfortunately, I did lose three fish during the move, but they stood behind their work and gave me a livestock credit without any hassle. That level of customer service says a lot. Their prices seem to be right in line with other local fish stores. The only reason I'm giving 4 stars instead of 5 is that right before they relocated, I purchased a few replacement fish and lost two of them within a week while they were in my quarantine tank. To be fair, losses can happen with any fish store, and that's just part of the reefing hobby. What has always stood out to me is how informative, honest, and courteous the staff is. They're willing to answer questions, offer advice, and genuinely help hobbyists succeed. I haven't had a chance to visit their new location yet, but I definitely plan to soon. Overall, I'd recommend Triad aquatic Critters to anyone in the reefing community looking for knowledgeable service and a store that stands behind its customers.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

I have been shopping at Pond Country in Colfax since 2012. I built my first two ponds and the staff…read moreat Pond Country has always taken the time to educate me about my pond, plumbing issues, general maintenance and so much more. I never left with unanswered questions. The staff has always been great, friendly and helpful. In November of 2024 I needed a new liner for my pond. Pond Country sent someone to access my pond and give me an estimate on the rebuild. I was tired of repairing my mistakes so I wanting a fully reconstructed pond. I cannot express how satisfied I am with the reconfiguration, the design and the size of the pond they built for me. It isn't just a pond, there are multiple waterfalls, streams and fountain features incorporated into the streams. I tell people I do not have to go on vacation, it is in my backyard in the safety of my own property. It is absolutely gorgeous, every aspect of the design and the final result of my pond is astounding. If you want it done right, hire a company that has been doing this for almost 30 years. Their dedication and precision to detail goes above and beyond what I expected, but I certainly appreciate all the hard work that went into my backyard oasis.

While they built me a beautiful koi pond with water falls, they told me they would do monthly…read moremaintenance on my pond but then informed me that they do not provide that in my area only a few months after it was installed. Again they built a beautiful pond but do not count on them to service your pond after it is installed. I spent 75,000 dollars with them and feel like I was lied to. They specifically sold me on their maintenance packages. My pond is now full of algae and I am having a hard time finding someone to service it.

Just got a fresh water change and aquarium cleaning from The Aqua King. Always does an amazing job…read more I highly recommend.

Justin is very knowledgeable he has made my saltwater journey a breeze and i don't know where'd I…read morebe without his guidance and has become my extended family if I could give him a million stars thats what it would be .

Our fence line was struck during an electrical storm. Dogwatch quickly dispatched someone to fix…read morethe damage. They had to replace the box and some wiring. We fully appreciate the quick turnaround and highly recommend this local NC company.

This company is customer centered. I got a dog fence installed over 10 years ago so I have lots of…read moreexperience with them. They respond to my needs in amazing time. I recommend them 100%. Really this is the company to go to.