First, let me say the customer service is EXCELLENT. They always rise to the occasion, even if it's…read morethe slightest of issues. I actually look forward going to the check out, as I find the cashiers to be extremely friendly. The only peeve I have with this store is that my go-to products are usually out of stock :( The type of treats I buy seem to be big sellers, so I'm not sure why they don't keep plenty of stock. However, the staff makes sure to keep me a happy customer and offers me a discount on a similar product. Once, I purchased some dog treats that I didn't realize were already out of date. I returned them and the manager replaced my order AND gave me a discount. On another occasion, they didn't have the grain-free dog food I usually buy in the 50 lb bag, but they had it in 25 lb bags, but at a higher price per bag. They rang up (2) 25lb bags and gave me a major discount for the inconvenience. Not that my dog-ter (dog-daughter) minds any of this :) She's happy with anything I bring home that's edible!

I took my dog for a grooming appointment and added the soothe and repair package, due to her skin…read moresensitivities and allergies this time of year. She was scheduled with the groomer, Danielle, who was the rudest human being I have ever met. I did not feel comfortable leaving my dog alone with her, so I walked around the store and watched her groom my dog. When my dog was ready to be picked up, she complained that I watched and said I made my dog more anxious. My dog couldn't see me, as her back was to the wall, and I believe Danielle was mad that I watched because she knew she wasn't doing right by her. She cut my dog's quick and also gave her a rash on her stomach. When I told the store, they gave me a refund, but nobody cared that my dog was harmed, instead, they made excuses. My dog has had her nails trimmed countless times and NEVER has been cut, and they told me this is normal. She also has white nails where you can literally see the quick so there's no excuse. My dog is now limping and has a bright red belly with bumps all over it, so clearly the upgraded package did NOTHING. I will NEVER bring my dog back here and will NEVER shop here again. The staff is completely unprofessional, rude, and ignorant. My dog was treated poorly, and when I brought it to the attention of the staff, I was then treated poorly. If you decide to risk bringing your dog here, just make sure Danielle doesn't get a hold of it.

I Love Tractor Supply in Kernersville NC! Awesome place to find good quality with all the needs…read moreyou can imagine. That is it.

We were doing some local traveling and stopped here because I had too much soda and had to, well,…read moremake room for more :-) If you have ever been to a Tractor Supply, you know they are pretty much the same. Some are larger and have a wider inventory, and some are not as large. The thing that differs though is when you find sales or closeouts. Plus, you will occasionally find different offerings at some stores. This location, like all the others, was well-stocked, clean, bright, and organized. The employees were all friendly and everyone we saw greeted us and asked if they could help. We grabbed some small farm animal toys for our granddaughter. We get one or two whenever we are there, slowly putting a tiny farm together. Back to the original reason I stopped in... :-) The facilities were spotless. Thank you, Tractor Supply! 5 stars

Yes I have been going there for my dog and cat food for 10 years now! They are good people and…read morealways helpful to consult about my fur babies! I highly recommend. JBA

Poor customer service!!! This locations aquarium area is in horrible condition. They sale sick fish…read moreand they get an attitude when you return the dead fish within their 14 day policy.

The girls are great and they do a wonderful Job on my…read moreMaggie. So appreciate how kind they are to my dog.

I am sad to say I will not be returning to Paws on Cherry. I have been taking our Aussie here for…read moreseveral months since we moved to the area. They have always done a nice job. However , since I started here it seems they have a turnover in help and now seem to clearly be understaffed. I was told to drop him off at 8:00 am. He was there for over 6 hours before I was called to pick him up. I was very unhappy and told her this was unacceptable. I had told the owner from the beginning I did not want him kept crated more than needed. If they are taking so many dogs that it takes them this long to get them complete, they clearly should be timing the drop offs so they are not having to crate them over this long of a period. I have never had my dogs in groomers more than 3 1/2-4 hours tops! Her answer was that there were only 2 of them working that day. Clearly they had more than they could handle in a timely manner. I would have preferred to be called and told they were shorthanded and I would have gladly rescheduled. Also I tried numerous times to call when time was ticking by, and they had no one to answer the call. Sorry to say, I feel their business practices have much to be worked out. If time is not a problem for you or your pet, then maybe this is the place for you.

This is the BEST store. It is definitely a brick and mortar store in Winston Salem......we have…read morebeen shopping there for almost 15 years!! As an animal rescuer i have saved a ton with them...i only buy quality food.......for fosters too!!!! Their info was copied (hacked) from a China company.....but this is really them!!!! You can call them and they answer the phone 336-775-2500

SCAMSCAMSCAM If I could do 0 stars, I would…read more We moved and don't have a fence, we bought the 3 pack invisible fence collars and received tracking info. shipping from China! The tracking updated regularly and seemed real. the package said delivered after 3 weeks of changing, and obviously never got delivered.. reached out to customer service and received the generic "reach out to local carrier, check around your house etc." though the tracking number was not with any local carrier And they couldn't tell me who to contact. Customer service said they escalated the problem and the next time I reached out I received a kickback on the email, and my tracking link no longer works. This website is a scam

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Very good selection of saltwater care products. There are a good variety of invertebrates to choose…read morefrom. The coral selection is also varied and beautiful. I enjoyed this shop and the atmosphere inside was pleasant. A staff member made their rounds to each customer to see if they wanted help yet. I read all the reviews on Yelp before visiting and it is clear to me that only people with a chip on their shoulder, maybe competitors in business, are posting such negative "stories". And that is the problem with bad attitudes, you will never be successful until you fix your attitude first.

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.