Got a leveling kit on my 2024 ram rebel and it hasn't rode right since. It shakes pretty bad…read more Took it up there for them to tell me "oh yea those bds suspension levelers we have lots of trouble out of those" well thanks for letting me know that after the fact. Anyways took it up there so they could feel the shake and they couldn't feel anything even tho I showed the video of my gym bag shaking like crazy as I drove. Learned from that one. Let them do my tires on last truck and that was fine but the suspension work doesn't seem great at all.

These guys are professional fast and fair Best tire shop in…read moretown . I needed tires bad . I went with Toyo RT 20 /285 . They look great and ride amazing thanks Uncle Sam

After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

The service was super fast. They put four new tires on my car and I thought maybe it was a NASCAR…read morepit crew. But what I really have to say is how friendly and polite all the employees were. I was very impressed.

Walked outside and my tire was sitting on the rim. I couldn't find where it was leaking air, but I…read morewas able to put enough air in it to drive a short distance. I went to Goodman Tire & Auto because they were the closest to my home, although I was a bit leery because of a negative review. They were polite, quick, and very reasonably priced. They gave me the nail that they pulled out of the tire, plugged it, and aired it up. I was back home in under 20 minutes. Would recommend.

I had a rim fixed the day after I drove on it the tire was flat so I took it back and the boss…read morewanted to charge me again for fixing it again. I said ok. then he realized that it couldn't be fixed and then tried to sell me a rim at full price!

A story with a great ending. A week ago I had an over heat in my Ford Explorer. Recovered on it's…read moreown, but I decided to take to Express, get an oil change and have them put in a new thermostat. The tech there was very knoweldgeable and courteous to the max. Finished up, paid the bill and left only to have it over heat a couple of miles down the road. Turned around, took it back and the saga of troubleshooting began. To make a long story short, after several parts (over a period of days) were changed the tech figured he might have gotten a bad part. Changed the thermostat out again and fixed the issue. Now they could have hit me up for additional troubleshooting, but the answer when I asked what I owed was, you paid for a thermostat. We had a bad one out of stock and that has now been replaced and you owe us nothing else. I have been a mechanic over 40 years in aviation. Bad parts happen and can drive you crazy. The tech at Express was open, honest and kept at the issue until it was resolved. I could not have asked for better treatment and will return for my routine maintenance in the future.

I had two visits. The first one I requested the tire be examined to be patched. They filled up…read morethe tire. I was back in two days. I ended up sitting in the line as if I was getting an oil change. Once I pulled up, I stated I was not popping the hood, I told the first person I was there to have the car tires examined as now a second time was low. The vehicle was pulled around back and after a wait I was informed that their technology could not patch a tire with its tread depth. They referred me to two other businesses. I requested topping off the tires, which they did. On both visits, staff was cordial.

GATEWAY TIRES YOU ROCK!!!!!! I am a customer who have had my…read morebrakes done, tire change and air check on several of my vehicles at Gateway. My car broke down and I had to walk across Interstate 55 from Southaven to Horn lake to get home. It was hot and humid. As I was walking by I politely asked the employees inside could I charge my phone and they said , "Sure you can" They also offered me a ride home.I ask them to take me to a nearby car rental so I could rent a car. THANKS GUYS...

I'm beyond disappointed with the experience I had at this location. I've been a loyal customer for…read morea long time and don't go anywhere else but here to get my oil changes. Because of that, I trusted them to take proper care of my car -- but this visit completely broke that trust. After they worked on my car, it suddenly started leaking oil severely -- something that was never a problem before. What's even worse is that they admitted they knew my car had a severe oil leak but continued to work on it anyway. Their own policy clearly states that they are not supposed to perform services on vehicles with severe oil leaks or similar mechanical issues until those problems are repaired. By ignoring that, they made the situation much worse. Now my car is leaking oil so badly that it's unsafe to drive, and they want to charge me around $600 to fix the issue -- a problem they caused by continuing to work on a car they should've refused service on. When I confronted the manager about it, he was snarky, rude, and completely unprofessional. He showed no accountability or concern and even said that he "wished he never touched my car," all while admitting they knew there was a severe oil leak. Yet they still took my money and tried to take advantage of me -- clearly assuming I wouldn't question it because I'm a woman. This entire experience was unacceptable, dishonest, and unethical. I expected better from a place I've trusted for years. If they had followed their own procedures and treated customers with respect, none of this would have happened. I strongly recommend anyone considering service here to be extremely cautious. Ask questions, get everything in writing, and don't let them take advantage of you. I'll be reporting this to corporate and taking my business elsewhere moving forward.

Family owned & operated,King 's Tire is the only place that I go when I need a oil change or I'm…read moregetting tires.These guys know exactly what they're doing & they good at it.If your looking for to get your oil changed or you need tires,Kings Tire is the place to go!!!

I have brought my car to this tire shop whenever I have a question about "tires". And every single…read moretime, they are soooooo nice, honest, and very professional. It is not too many places that offer ALL 5's for doing business with them but King's Tires over exceed every time!!

We cannot thank Sid Kelly and his crew enough for their very professional and friendly service…read more Sid treated us like family and went above and beyond to help us get the best deal on tires for our Ram 3500. Just bought new tires a year ago and the tread was turning into chunks and peeling off. He got us a great discount on a better brand tire. We are retired and travel all the time in our 5th wheel, so tire safety is a big concern. Thanks Sid and the 3rd Generation team! You are awesome.

Went to the location in Southaven on two occasions on 1-24-15 and 1-31-15 on both occasions the…read morecustomer service was terrible. The gentleman that takes in customers advises everyone that comes in that they are busy and they close at noon. It was clear on both of my visits he didn't want to be there and wanted to discourage anyone coming thru the door to patronize business to come back another day. I heard several people being told this and it was before 10am. Sid the owner was present on the visit when I was in the store on 1-31-15 not sure where he got his interpersonal skills from but he needs to go to some classes or take some courses on providing better service. While ultimately everyone got what they came in for he made almost every conversation that I heard while in the waiting area almost an interrogation and put people on the defensive. I had some warranty items that I had installed but after this last experience I will not be returning. I want to be appreciated and feel like a human being when I am spending my hard earned money

First of all I currently work Fleet Maintenance for a major transportation company. I deal with…read moretires daily. I dropped my Nissan Titan at Gateway Tire on Hwy 51 to have the front rotated to the back and back to front then perform a front end alignment. I was called by a lady and told that all my tires were too worn (into the wear bar) and they would not be able to do the alignment with these tires! Then she went into her sales pitch about what specials they had. I had one tire on the truck (R Steer) that had worn on the outside but they still could have rotated the rear to the front as I asked and done the alignment. Tires are fine! As the pics show none are into the wear pads in the middle of the tire as she stated! Long story short, Gateway would not perform the front end alignment unless I replaced "good" tires with their new tires! Beware of this place and their practices. I have used Gateway in the past but I'll be taking my four vehicles including this one elsewhere.

I was told it was first come first serve. I was the 4th person in line right at 730 am. I get up…read morethere to tell them the service needed. I was told that it may be the end of the day bc they had to sell their tires and that those customers go ahead of everyone. This is not the normal for any Gateway. There are others around with much better service. Avoid them.

My daughter took her car to Magnolia because the low tire pressure light was on. They aired up the…read moretires and told her that was all that it needed. A couple of days later the light came back on, so she went back. They then told her she neede new tires. She had just bought the car about 6 months earlier and it had new tires on it when she bought it, so no way she needed new tires. I had her take it to Ultimate Tire in Hernando and they found a nail in one of the tires. Tire plugged and no more problems. I have done business with Magnolia Tire for about 30 years and always felt they were honest and fair. However, once Pat left, and Barry and Larry began running the business everything changed. I don't do business with them anymore unless I absolutely can't make it to another shop. Jo Beth Glassco

Bearing replacement was way over their technical capability !…read moreQuality of work was disgusting. Dealer confirmed later that they had destroyed my rear axle through faulty workmanship. Poor installation and lack of oil. Cost me $2500 to replace the complete assembly and they won't talk to me. Fobbed off with warranties that don't even support their business.(AC Delco and others)

They were very friendly and kept me informed of the work that my car needed and they were accurate…read morein assessing the parts and work needed prior to doing the work. They were timely with the repairs needed for the suspension and showed me the parts they replaced. Now my car rides and drives a whole lot better and they guarantee their work nationally through NAPA for 24 month! What a refreshing experience with an auto repair company!

Great service and great people who go the extra mile to make sure the customers are satisfied.read more