We had just started our summer vacation, when car problems happened. We were from out of state and…read morein a pickle. The staff and mechanics were very understanding and helpful. They helped us with financing covered our repairs until the financing came through. Saved us from alot of stress and made the rest of our WA vacation enjoyable!! The kindness and professionalism was second to none..I would highly recommend them to anyone needing repairs..we can't thank them enough! Joe and Michele

Performed major repairs on our RV. They performed an honest assessment, fair quote and excellent…read moreservice. They have earned our trust and future business.

Nice people and fair pricing. I love dealing with shops…read morelike these. Have had a couple of things done there. I'm sure I'll be back for more.

Tracy and crew added a hitch to my Ford Edge, changed the oil and while I waited I enjoyed browsing…read morehis wife's Scentcy store! Good work and fair prices! Highly recommend them!

They were friendly, reasonable and when I need tires I will definitely go there. I had a tire with…read morea nail in it and it was fixed in a few minutes. I will recommend them to every one.

Scott is a rockstar! Top notch service. Highly recommended. Best shop in town. Long Beach is very…read morelucky to have this shop in town.

Fast friendly service. Owners are polite and efficient. Repairs are well done and timely.read more

Paid them $1,300.00 to fix the suspension in my Jeep. After…read more6 months they said it was fixed, it wasn't! They told me to take it to someone who could fix it and kept my $1,300.00

Arts has the best staff and customer service. I had a check engine light come on in my truck and…read morestopped off at an auto parts place we'll call Napa Auto Parts. Said they couldn't scan my truck but suggested I go down the street to Arts and then come back to Napa to buy any parts I might need..... seriously!! Arts didn't charge me for the scan and I ended up buying some parts from them. I have done business with Napa for many years mostly Clackamas Oregon Napa. Corporate should be watching this particular location.

Luke, We just wanted to take a moment to sincerely, thank…read moreyou for everything you did to help us. At Arts Auto Parts you went above and beyond-always making sure we had the parts we needed right on time and doing it all with a friendly and professional attitude. What truly stood out was your kindness in going out of your way to loan us a personal tool from your own home so we could fix our brakes that kind of generosity and thoughtfulness is rare these days, and we are incredibly grateful. Because of you, you've got a customer for life. Any time we're in Washington. We know exactly where we're going and who to ask for. Thank you again, Luke., for being someone who truly cares and makes a difference. With heartfelt appreciation, Tom and Lucy

This place is great. They are honest and do great work. They are the only auto repair shop I…read morewould recommend without reservation with one exception in Vancouver. I am usually very tentative about recommending mechanics but this shop is the real deal. A needle in a haystack. A seriously honest mechanic.

It used to be great when it Was Busted Knuckle and before that, Chrome Dome. Now it's Ocean Auto…read moreand Ocean Auto is not so good. We had an oil change on a Mini Cooper on Aug 25 and on the 29th, the Check Engine light came on. I looked at the dipstick and it was on minimum. When I returned to Ocean Auto, I was told that the Mini had a "closed system" which meant it didn't have a dipstick making it difficult to guess how much oil to put in. I said the way I knew it was on minimum was I checked the dipstick. I was then told not to return. "We don't work on foreign cars." The mechanic, who was nice, did add 1/2 quart, but the dipstick is still showing a quart low when I got home. Since we have a Subaru and a Mini (both "foreign cars"), we'll be finding another auto shop.

Great service here. I brought in my Subaru Crosstrek, which had an intermittent check engine light…read moreissue. Josh diagnosed the issue as a faulty O2 sensor (common problem with Subarus). What's great is that they were super communicative through the whole experience. They gave me an accurate estimate and timeline. They had to order an OEM part, and they finished the work when expected. Really reasonable prices and a really smooth, pleasant experience. Highly recommend.

FANTASTIC!!! The best experience I've ever had!! HONEST and AFFORDABLE!! Kept me informed about…read moreeverything going on with the car. The nicest people to work with! Their prices are so reasonable!! When I drove it home, it was so smooth. I was so happy and relieved!! I really can't say enough about wonderful it was to finally find a shop I KNOW isn't a rip off. He did such a great job!! I really couldn't thank them enough for coming to my rescue!!!

Great quick and friendly professional customer service. Consulted with me first, offered…read morerecommendations, and no pressure whatsoever. Nice guys, oil change done well and affordable. No surprises, and I highly recommend. I used them recently on my Mitsubushi and on my Volvo today. Happy to have found a place I can depend on for my future oil changes. And free coffee in a nice waiting area with television and a clean bathroom. Plenty of parking and ease of access just off hwy 101.

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.