Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Scammers/crooks and negligent on top of that. On google 3000+ 5* reviews without a single other…read morereview should be suspicious enough. We saw a mouse in the garage so we called. They came the next day and upsold my wife on a package to prevent termites as well (our house was termite proofed already and we have had no issues). In truth they could see how she was scared of mice and took advantage of her. They charged $2500 and placed 4 "victor" mouse traps in total. They spent 20 minutes on the property and did not do any sealing of the house. Of the traps they placed two were in the same one kitchen drawer. Another trap they placed under the bed in the guest room and did not tell anyone besides my housekeeper who barely speaks English - we opened that door and my dog entered the room and the trap snapped on him! There is literally a bowl of dog food and a dog bed in that room how negligent can these "professionals" be. Of course I called to discuss these issues but for days we were transferred manager to manager. In the end they refuse to issue a refund but I am still going to go with another company for the job. In the end I paid $2500 for 6 dollars worth of mouse traps and a ton of aggravation.

Jim came out to deal with a rat problem we've had for longer than we would have liked. We had…read moremultiple companies come out and give us quotes in the thousands with no guarantee of fixing the issue. He spent 10 minutes in our attic and diagnosed the problem and with multiple solutions to fix it once and for all. No extra test or extra charges just good honest work. Definitely consider him for your home!

I can't recommend Critter Cop highly enough! Jim, is a one-man operation, but he didn't come…read morealone--his sweet wife accompanied him and both were kind, professional, and confident in getting the job done. Together, they make an incredible team. We had a mama raccoon and her babies living in our attic, and Jim & Sally came out not once, not twice, but three times to make sure the job was done right. He was determined, thorough, and clearly cared about doing the job humanely and effectively. Throughout the entire process, they were both respectful of our home, took the time to explain everything, and made what could've been a stressful situation feel totally manageable. If you're dealing with a wildlife issue, this is 100% the team you want on your side. We're so grateful for their help! Thanks to Jim for his relentless "seek and evict" missions, our attic rave is officially over and those unwanted tenants have finally been shown the door! And the cherry on top? His pricing was reasonable and fair; no hidden fees, just honest rates for a job well done.

Treated my termite problem without having to tent my house. The inspector assessed the infestation,…read morefound where they entered the house, and recommended a less invasive, less expensive option that has proven effective. Good company that gets to the root of the problem and doesn't take advantage of people.

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

We recently discovered that we had termites in the fascia board of our house. After submitting a…read morequote on Yelp for termite extermination, this was one of the companies that responded. They offer the traditional tenting which requires you to prep your home and leave for a couple of days or a treatment called DLT (Drywood Liquid Treatment) which is considered safe and does not require any prep or evacuation. We chose DLT which they agreed since there was no evidence that termites had penetrated into our house. There was a slight odor which quickly disappeared. No mess, no clean up, it was great! Since we had termites in the fascia board, they told us to have those boards replaced and to let them know when they've been replaced because they would come out to re-treat those areas. They were true to their word and came back out weeks later to re-treat. They were very professional to deal with.

I've been using them for the past one year. Excellent service. When we first moved in we had a…read morebunch of mosquitos and other insects. Now we rarely see anything inside the house. Great work, very professional and responsive . Highly recommend .

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

2020- We just had another impeccable extermination treatment performed by Ray. A couple of years…read moreago, my husband and I had been battling a considerable roach infestation. We called Ray and he assured us that he'd be able to help us out. Since then, we've never had roach issues again. To anyone looking for an amazing exterminator that handles their work not only professionally, but also compassionately, look no further. Trusting Ray of Excellent Results is your answer. 2019-Ray is the best! We had a horrible palmetto bug infestation that wouldn't go away with any treatment products we could get our hands on at stores. We called Ray to make an appointment and have never looked back. He is a one man show, so you do have to be patient with scheduling. But his services are worth it. Top notch!

Excellent service and great communication through the process. Well explained to us how it works…read moreand what to expect

Highly highly recommend them 10/10. I use them about once a year to come treat my house for the big…read moreoutside cockroaches that can wander in the house from time to time. They always answer very fast and are great at communicating with me the day of when they will be at my house. I went from seeing a few a week to none for about 10 months to a year.

We previously had a monthly contract with another pest control company and we were throwing money…read moreaway every month for mediocre service. We discovered Orion and we are so much happier with the service. They came one time and we haven't had any issues since! A money & time saver for sure! Highly recommend Orion!