TV STOLEN + WINDOWS OPEN + GATES OPEN ALL WEEKEND!!!!!…read more The service was TERRIBLE and the owner JOSE VELEZ (Joe) was extremely disrespectful, he literally yelled and insulted us over the phone after we calmly provided constructive criticism after they missed and messed up SEVERAL steps in the process, left our gates and windows open, and we had a new TV STOLEN FROM OUR PLACE in the time they were here tenting!!!! We called to calmly mention these things and talk it through as new customers but the OWNER JOSE VELEZ (JOE) went literally NUTS of the phone. DO NOT WORK WITH THESE PEOPLE. There are much better companies out there. The tent wasn't even up a full 18hrs. We put a hold on our payment until we could discuss this with them with the intention of paying after having a civilized conversation (as it was only $2K bill - not much money at all) but JOSE VELEZ JUST YELLED and didn't even want to listen to a single word, repeating over and over through loud screams that we wanted to "screw them over" ... (again, over only 2K) ... If this is the way the owner and president of the business runs his business, he probably shouldn't run it anymore. Very low class. DO NOT DO BUSINESS WITH THEM!

I am really happy about the customer service that I have received by this company I have a quarter…read morecontract with them for my home and my home I saw the difference the first month. I recommend them 100%!!

Amazing service. Nick was at my home same day for bee removal in back yard. Very professional and…read moreeasy to deal with. Highly recommend this company for your pest control needs. Thank you !!! AAAA +++++

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

Technician Ken did a thorough job. Your home will be better off with a visit from On Demand.read more

Very impressed, had a scheduled appointment and they were on time and professional, they were very…read moreinformative when I had questions about how to help keep the ants away and they went above and beyond spraying all kinds nooks and crannies, and even helping me move things that I should have moved prior to them coming, do to my busy schedule. I would recommend them to anyone and definitely would use their services again A++ service thanks again On Demand Pest Control.

Robert was a pure gentleman. We definitely had a rat problem, however, I needed to make necessary…read morerepairs which Robert took the time to point out before I could mitigate my problem. Robert took almost an hour with me and my wife to fully walk around the entire property and attics to access the issue. He gave me a few traps and placed them in the immediate areas to help with my current situation at NO CHARGE and felt at this time he didn't want our money because he felt until the repairs were made he would be just taking advantage of an unfortunate situation. He will be coming back when repairs are finished... It is a pleasure to deal with a gentleman who shows nothing but honesty and integrity full knowing that he could of raked us over the coals.. His education on how to deal with my current situation was certainly a plus and his knowledge of his trade was spot on. My suggestion is to call this man for any and all rodent issues....!!!

Fast, dependable, professional and friendly service. Really struggled to find good companies to…read morehelp with our issue, but thanks to Yelp, we found Rat Control of Florida, and we couldn't be happier we did. From beginning to end, from the initial consultation and quote to the services provided, we always felt we were in excellent and trustworthy hands. And Robert and team were such a nice group of guys, making the experience that much better. Never fun when you have a problem that requires the help of a company like this, but if you do, I highly recommend Rat Control of Florida!

My recent experiences have revealed not only repeated service failures, but also what appears to be…read morefraudulent and unethical business practices. I contracted BUG A BUG PEST EXTERMINATION INC. for termite remediation. At first we paid directly to the business, and then I paid for termite remediation which I paid for via Cash App to "James Lopez". I was told a discount would be offered for paying the tech directly. Despite payment, the service has not been performed as promised. For weeks, I have been calling to schedule the work, only to be met with constant delays, excuses, and a complete lack of follow-through. In addition, I have credible reason to believe certain employees are engaging in cash "side jobs" while representing the company; taking money directly from customers and either failing to complete the work entirely or performing it improperly. On a prior occasion, I let a questionable incident go when the company claimed I owed a balance despite having paid in cash on the day of service. Weeks later, the same individuals returned, attempting to collect additional cash for something that had already been paid for in full. When I contacted the office recently (a few minutes after 5 PM), Brittany stated she "isn't paid to work outside of her scheduled hours," despite having handled after-hours calls before without issue. This unprofessional and dismissive behavior is unacceptable, especially in light of the ongoing service and billing issues. It is clear that while the company started out providing reasonable service, once it becomes apparent that a customer will not tolerate being overcharged or scammed, the professionalism disappears. This is not an isolated misunderstanding; it is a pattern of shady, predatory behavior. I strongly urge the owner/management to immediately investigate: The handling of my payment and the incomplete termite remediation; All cash transactions handled by James and Brittany; and Any internal policies that enable such misconduct.

Great service and fumigation in our house inside and out side and will recommend this company with…read moreour friends

Made one phone call and spoke to the owners wife who made the appointment. The owner, Mike, came by…read morethe next day as scheduled listened to my concerns thoroughly inspected the entire house inside and out laid out a treatment plan performed all the work and was done before lunchtime. He was considerate of the house to not let any pets out or get dirt on the floor, treated the inside with chemicals that were not harmful to children or pets. He then treated the entire outside as well and was probably 1/3 of the price of the commercial big names in the exterminating business. I would recommend this business to anyone with pest elimination needs of any kind.

I've been using Pest Police since 2012 when I moved into a rental house which had a "bug" problem…read more that's right....cockroaches. I was so grossed out but Mike came out and sprayed and a few days later, saw them again, Mike came out and sprayed, rinse and repeat. finally they were gone and this delayed my moving in there for about 10 days, but he took care of them and then he came once every 2 months for maintenance and everything's been great. I bought my house back in 2014 and he's been coming in taking care of inside and out and I have no issues with any bugs. Florida has a lot of ants but I've never had any issues in this house. Mike is the best and I would recommend him to anyone anytime.

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

Felipe is great. Will request him every time. Dave the owner stood by his company. Great example of…read morewhat a company can be no questions asked about warranting the work they did

Felipe arrived right on schedule. He was friendly and willing to answer any questions we may have…read morehad. Highly recommend!