I had 2 INSIDE units here FULL of belongings, they were broken into and majority of things were…read morestolen. Coincidentally the cameras weren't working when this occurred, yet on the website it clearly states there are security cameras. Not only were the cameras not working, the lock was tampered with and changed without my knowledge - and guess what, NOTHING WAS DONE. No one said anything until I got there and tried the lock. Theyre trying to tell me someone dropped in through a vent in the ceiling and stole everything. Wasn't aware you could let yourself out from the inside of a locked storage unit, pretty sure beds don't fit through vents either. RUN FROM HERE!!!!!!

All good--- Price, management, unit quality, clean, location. No complaints. But based only on…read morethe first week. Thanks.

From the owner: Store your belongings at Extra Space Storage on 1950 W Lake Houston Pkwy in Kingwood, TX today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I've never had to write a review as such. This whole setup is a scam. You are charged for two days…read moreof after a tow of less than 12 hrs. The young ladies at the desk could not help with much but were polite. The fact that you tow a car with a sticker ten minutes after being park. Then have a car towed that resident has correct stickers in windows. Realizing it was a mistake for the tow and the vehicle was released. But we had to provide insurance for a work truck under a llc. Provide proof the car had a sticker as it's in your possession. People work hard and should not have to deal with this

Was place on hold from 9:03 am, never picked up the phone. I wish I could give them 0 starsread more

I rented and paid for two units. The first was a 5 x 5 but it was too small so I upgraded to a 5 x…read more10 unit. I signed the paperwork and paid an additional $44 for the upgrade. Bryan/Ryan put in the wrong number for the unit, I had apparently put my things in a 5 x 15 unit. I received a call last night instructing me to come in and sign a lease for that unit, but when I got there I was told to either rent another unit and lose my $110 for the two I have paid for or they would remove my things from the unit. I think they are on drugs or something because they both claimed not to remember me even though I had spent a considerable amount of time with each of them.

From tge beginning tge guy at the desk (Robert) tried to dissuade me from renting a unit to store…read moremy boat, saying that the rates increase very rapidly ! So from the start I told him I had just bought the boat and I had not put the title in my name yet, after showing me the unit he asked to see the title, I showed him the title he told me " well yiu haven't signed the title sir" I explained that I would sign the title when I go to TPWD office to transfer title ! The he asked me for title to the boat trailer ? I explained that in Texas yiu do not need to title a trailer? You only need to register a trailer to get license tags, in my Opinion this person is NOT FIT to manage a storage facility, he needs to read up on Texas law and regulations, he believes he is very smart and clever, but he is really uninformed in the Texas State Law regarding such matters, needless to say I had a very bad and dissapointing experience with this individual Sorry Cubesmart you flubbed it in hiring this guy !!!​ the Cubesmart I a referring to is Located in Atascosita/Humble area I believe the Adress is 1706 Atascocita Rd Humnle Tx 77338

This place is great for customer service with Sarah and Jordon at the helm…read more The team here are exceptional in providing superior customer satisfaction.

Amanda V. was outstanding in getting me setup in one of her storage units. She explained all the…read morenecessary information I needed to know about my unit and the facility. Great service.

Theft at this place!!!…read more I got my stuff stolen at this facility, my lock was swapped by someone that works there or has access to the locks they sell there so it looks like no forced entry, even though I have insurance!! Go look at other reviews on google and online and they've changed ownership in the past so the reviews are closed on yelp, they used to be "Life Storage". Upon looking at other reviews it looks like different people experienced the same thing and at one point there were 10 that were targeted at the same time on a weekend?! 10 that we know of possibly more If you're like me and haven't visit in a minute?! Some people finding their items stolen later, why did no one get notified about this?! They made sure they changed ownership multiple times and notified about it but can't tell customers there was multiple thefts happening so that they can come check their unit?!!!! Even manager mysteriously leaving, wth is going on here! Management saying it's an inside job and police are saying there are checks that are in place to check locks, I got an officer who has past experience working at one. This is absurd and a huge storage corporation that should have safety measures in place, something bigger is happening at this place! Stay away from here!!!

From the owner: Store your belongings at Extra Space Storage on 6603 Atascocita Rd in Humble, TX today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Tiana Turner was very helpful at this location, and very professional. The move in was smooth,…read morethank you!

I received top of the line coustomer service from the manager, Jennifer she showed me two different…read moreunits. I am so thankful that I found what I needed. The location was clean. I would recommend this storage facility to anyone that I know that needs a facility to rent. Thank you so much for all that y'all do and thank you for helping me.

No return call back (shocker) meanwhile after I cancelled the contract and moved my belongings out…read moreand left it with a clean swept out unit and only ended up using 5 days out of my 30 days jill Boyer still charged me the full amount .... I really hope corporate reads this and puts her job in reconsideration !

I am very satisfied with the service I received from both of the managers here. They were very…read morehelpful and friendly. I am in the midst of moving from apartment to apartment and was afraid I wouldn't get storage for my items that won't fit into new apartment. I made my reservations on facebook and had to change them twice. Not to worry they still helped me. I hope we have a long relationship. Thanks Fellows.

! DONT DO IT ! ! Not even a…read morelast result place ! Humble FM 1960 Storage boasts their "top flight security", first class Surveillance, on-site property managers and how secure the place is. It looks nice and new from the outside but smells like it was built on top of earths A-hole, and within a month your stuff is guaranteed to smell the same. There was a burglary that took place in one unit, the person actually has a review here. And unfortunately my unit was burglarized as well. They broke in and stole some really large items that would for sure be caught on camera as they exited the building. The property manager will not review the cameras, and was quick to hand me an insurance packet and told me that they pay up to 2k for lost items. "That there raised the red flag." Called the police and they are working the case. Next I know, there was a third burglary that happened. Where are these top notch security cameras, why were our units broken into. I wouldn't even trust this place to store dust, let alone precious valuables. RUN

Terrible customer service even for Uhaul I will never return. There is many options in the area.read more

It was super easy to complete an online reservation. I received a call to come in and complete the…read morepaperwork for the storage. Upon arrival, I received a warm welcome from Jerri Lynn followed by a tour of the facility (via golf cart) and preview of the storage unit I reserved. Everything was quick and easy! The property is very clean and multiple carts were available for transportation of my items from truck to storage. Thanks so much Jerri Lynn for answering ALL my questions and explaining my options. You definitely made my moving process that much easier!