Hospital care is average... depends on what you are there to achieve and who is involved. My…read morecomplaint is about the administration-- particularly when it comes to any kind of difficulty getting a claim paid and dealing with insurance. They billed us for authorized services that should have been billed to the insurance company. I had to spend HOURS on the phone to track down the fact that despite the fact that the services were pre-authorized, they were NEVER BILLED to the insurance company. Lazy administration didn't bother to track down their own error and threatened us for MONTHS with collection. Horrible. Don't get sick, because the process of paying for being sick will kill you.

Saw Dr. In ER......discharge papers only referral to him as AZMD....hopefully I never have the…read moremisfortune of being his patient again. He is uncaring, dismissive, and discharged me while I was still recovering from a seizure. The discharge papers told me to go right back to the hospital if I was experiencing the symptoms that I was actually having at the time they rolled me out in a wheelchair....I think the hospital is an excellent place....but beware of Dr. AZ.

i have never had such a positive, fast, clean and personable healthcare experience as this. dr…read more fong is a mensch

This is my first review of an emergency department- but I wanted to give this place 5 stars. I came…read morehere in the early hours of the morning with severe back pain and nausea. I was expecting to sit in the waiting room and not get much attention since I didn't arrive by ambulance, but they quickly got me to a bed (and not one in hallway). My pain was pretty severe so they had to give me three different pain killers. But they listened each time and after the third I one I felt significantly better. I was in and out in about 4 hours, so pretty quick and efficient for a NYC ER!

Consistently rude, patient profiling. Refusal to listen and or treat. Unprofessional. Annoyed at…read morepatients for wanting help . Pissed at basic requests. Denied testing and imaging. Left in a bed in the hallway with no privacy or care. Urine samplings left uncollected. Staff annoyed by patient advocacy.Disregarding patients pain. Annoyed at patients having to frequently return ER though a doctor has sent them. Lack of thorough investigation , proper testing, condescending, openly gossiping about patients. Young and arrogant staff. I never ask for pain meds and don't even take them. Misdiagnosed and internal bleeding ignored because of being allergic to contrast and benedrly. Large amount of blood in urine sent home anyway. Law suit pending. I had twisted ovarian vein and kidney infection that they missed!!!

I was asked to contact you directly so I'm just seeing this I will check after I complete this.read more

This review is specifically for the entire staff on 13 Pavillion. I can't thank the nurses, aides…read morephysician enough for the incredible care they provided during my stay.. Every single person on the team was compassionate and caring. They work so well together and make a stressful situation much easier. Thank you all for your hard work and dedication. Also thank you for the upgrade. Cindy Kennedy

We are here from out of town. My husband believed he had a kidney stone. Our information was taken…read morequickly and we went through triage in less than 40 minutes. We saw several doctor's, residents and nurses. All were beyond professional and polite. The bedside manner was excellent as was the care we received. I hope we never have to go back but if we do this is the hospital I would choose.

I have waited a few months to post this but I feel it is important for people to know about Bayonne…read moreHospital. Here is our experience: Unless you are not breathing, don't go here. My dad got very sick very suddenly so we called an ambulance. The EMT's offered to help get him into the car so we could go to Morristown ER but his vitals were iffy so then they said he needs to get to Bayonne ER . I felt like we were in a mediocre urgent care center. Over the next 10 hours, he was passed around to 4 different doctors, none of whom ever came back. His BP was dangerously low but no one could tell me why; the doctors were nowhere to be found and the nurses spent all their time playing games and ordering White Castle on DoorDash. Really. At 4 am a doctor walking by told me "he has a UTI and he's septic, he's getting antibiotics." That's a big freaking deal for a cardiac patient. But then my dad woke up, totally alert and himself. Doctors and nurses came over and started calling him the miracle man. They said he's going to be OK, he'll go to ICU but he could go home later today. Relieved, I stayed until he was settled in a room, then went home to sleep. When I went back I found my dad clinging to life in the ICU. 2 doctors came to ask about his DNR. I said, "is that where we are?" and they said yes. He was not expected to survive. I stayed calm out of respect for other patients but I said, "I and my father's entire family are 10 blocks away and you have every phone number, why did no one call us to tell us anything?" No answer. My father was struggling to breathe and his heart was failing. He told me he was tired of fighting and ready to go. I knew what he was telling me, fortunately we had talked openly and honestly through the years about our wishes and certainly since he had heart disease the last year. I got a call from the comfort care physician who was wonderful, and she is the only person I would say was not woefully inept and negligent in their job. She was great, she was honest, and because I have medical knowledge we were able to skip over the remedial end of life protocol discussion. My father was awake and alert and participated in the discussion, which the doctor found extraordinary. My dad was extraordinary. So we got the whole family to the hospital and my heroic father had meaningful final conversations and expressions of love with each family member. The rest of the family left and I stayed and held my father's hand as the medications were administered and he passed peacefully. My father was always going to die, we all are, someday. I will always wonder whether another hospital would have treated him faster and more aggressively that night and prolonged his life. What I will never forget is the absolute unprofessionalism I witnessed at every level at this joke of a hospital. It truly should be shut down.

if there's an option less than a 1 star, I'd choose it. Phone reps are soooooooo RUDE and HAD NO…read morePHONE MANNERS. I was hung up multiple times while I was stating my issue. I was a simple inquiry but the reps who answered the phone seemed to be so tired in attending to callers. I'm not trying to sound entitled, but I've been dealing with customer service for 10 years, and I assist with the best that I can, not only if it's convenient. But I had never experienced to be treated as poorly as today. Please do conduct a few random phone calls for any inquiries, and you'll know those who are not doing their jobs appropriately.

My sister has been in the ER with my father for 3 hours, and no doctor has come to speak to her.read more

What has happened to Holy Redeemer Somerton Family Practice? No lab services. No appts for months…read more No getting doctor or office on the phone. No one greeting you at the door. These were things we relied on and appreciated. We are an elderly population and now left in the dark. Most of us cannot use the computer! Come on! It is so hard to find quality care. I will say that used to be you. Mike Laign took care of us for years. The Sisters have always been dedicated to us. It is probably health insurances fault. I wish we could go back 10 years. When my health is failing, there is no one to help. Please pray for a change to our systems in crisis.

My husband went to Hudson Regional Hospital's Cath Lab to have a procedure done today. I am writing…read morethis review because I was so impressed with their department. The nurses, especially Cindy, Melissa, Michelle and Zoey were excellent and Richard was awesome too. There were a few more people who took care of him and every one of them was great. I would definitely not have any reservations using them again. They were very professional and caring, The facility was immaculate and state of the art. My husband received excellent care there. The only draw back was having to check in through the emergency room department where it took long to register and we had to sit there with sick people a bit longer than we would have liked but that doesn't take away from the excellent care he received.

This place is an absolute joke. Irresponsible, unprofessional, inconsiderate, and downright…read morenegligent. I went here for a relatively benign issue, but it required treatment. I shared with the nurses and doctor that I have pre-existing conditions, along with what medications my specialists say I cannot take due to such. The doctor here insisted on giving me medication that I told him I could not take. I was met with sarcasm, and was asked if "my Google searches know more than his medical training." I reminded him that I work with one of the top cardiologists in the tri-state area who says I cannot take what he was trying to administer and he scoffed. After being told it would be fine by countless nurses and staff, I relented, figuring they knew what they were doing. I trusted them, which was a huge mistake. After being administered the medication, I had such a bad medical reaction that I had to be admitted to this hell hole. The nurses and doctors were mortified as I they tried to get me back under control. I went in for a benign issue and ended up being hospitalized because of their doctors and nurses. Terrifying. Take it from me: If you value your health, do not use this place for medical care.

Einstein hospital gets such a bad rep and I'll be the first to admit that I was hesitant about my…read morebest friend having her baby here. She gave birth to her daughter (c-section) in January 2019 in the Lifter building and she has nothing but kind words to say about the nurses, doctors and the rest of the staff. This past weekend my uncle and his wife had their daughter there. We just brought her home today. Thank you RN Denise for taking such wonderful care of them. Being so helpful and so nice. It's so appreciated. I wish I remembered the name of the rest of the staff but a HUGE thanks to all of them for being absolutely wonderful.

I went to Einstein hospital I had an operation on my spine and it was bad I went back they did a…read moresecond operation. The second operation was worse than the first so it was my care while in there. I was tempted to reach doctors from the beginning to nobody's on to do anything. The picture below shows you what my back was like today and I can't find a doctor to help me they keep sending you back to Einstein.. Why would I want to go back to Einstein when they screwed me up so badly two times not just one? So if anyone knows a surgeon that would help me ASAP please let me know

I recently was admitted to Robert Johnson Somerset through the emergency room. I had a terrible…read morepounding headache, high fever, and unable to speak clearly. They took me in immediately and started test as quickly as possible. They needed to rule out several factors such as stroke, meningitis, etc.. I was given two brain MRIs, as well as an echo. I was treated with such compassion. I'll never forget it between the nurses and all the specialist. I felt like such a lucky person wonderful people.

I don't want to speak negatively of hospitals, but I can't help comparing my recent experience here…read morewith the experience I had a little over a year ago at St. Barnabas. I can't condemn anything about the medical care I received there... I believe St. Barnabas rates as 1 of the top hospitals in the state of NJ, after all ... but parking was a nightmare, the people supposed to register me as a patient were more than a little bit impatient and unhelpful, and I thought the belligerent security guard was 1 step away from tackling me to the ground in a choke hold. My doctor wanted me to get another echocardiogram, which I had for the 1st time a little over a year ago at Barnabas Health Ambulatory Care Center (not St. Barnabas the hospital, in this case, although it wasn't far away; it's a stone's throw from the Livingston Mall and about a mile away from the baronial estate of the late Mafia boss Ruggiero "Ritchie the Boot" Boiardo). I had no particular grievance against the Ambulatory Care Center (if I remember right, I wrote a fairly positive review about the experience), but RWJ is closer to where I live, and it's not like the Ambulatory Care Center experience was so stellar that I NEEDED to go there, as opposed to anywhere else. I had been to RWJ a few years ago for a test when I started having digestive problems. The test was inconclusive, but I didn't blame RWJ, as my own doctor (and I like my doctor) ran a series of tests and ultimately said, "We can't find out what's wrong with you. If the problem continues, make an appointment with a gastroenterologist." Instead, I bought a bottle of Pepto Bismol, and that seemed to eradicate the issue, for the time being, anyway. Ultimately, I probably will have to see a gastroenterologist. But that's another review for a later time (after I've actually gone to one, that is). I remembered that RWJ was off the main street, Union Ave., and I was able to locate it again without too much difficulty. I wasn't sure which building I was supposed to go to, but there was a large free outdoor parking lot. I went to the 1st nearby building, where a security guard sat. I still had the "muscle memory" of my confrontation with the St. Barnabas security guard making me tense up, but this security guard was actually very helpful and informative. I asked him if it was ok for me to park in that large free parking lot, and he said it was. When I indicated the kind of test I was there to have performed, he actually walked me to the main pathway, told me to walk to the end of it, and the part of the hospital I needed to go to was there. Inside that part of RWJ, I waited on a small line, but it didn't take long before I was in front of a representative. She signed me in quickly, took a photo for my brand new RWJ I.D., and affixed a white "patient strip" around my wrist. She then directed me to the elevator, told me what floor I needed to get to, and where exactly I had to go once I reached that floor. Couldn't have been easier. Upstairs in the cardiac center, I was efficiently registered, told how long my wait would be, and directed to a comfortable waiting area. (My 1 complaint would be that they had 1 magazine available to read; it was People, which I detest. Two thirds of the "celebrities" within its pages are "beautiful" ciphers I've never heard of, and hopefully never will hear of again. Remember when People sometimes wrote stories of importance and gravity? Yeah, I'm old enough to remember those ancient, bygone days...) At 1 point, the lady who had registered me came over and apologized that the wait would be a little longer than anticipated. The extra wait time didn't bother me...I anticipate a wait anytime I go to a doctor or hospital...but I appreciated the gesture. Before too long, the pleasant young woman performing the echocardiogram brought me in. It's not a colonoscopy (which is unpleasant but not painful), and it's certainly not agonizing in any way, but I wouldn't exactly call it something to look forward to. I'm lying on my side, shirt off, with my fish-white flesh exposed and my flabby belly hanging out (my youthful days of lifting weights and running 6 miles every other day are obviously long behind me), while she leaned over me, probing my gelled-up chest with a probe or wand or whatever it's called, monitoring the heart's activity on a screen. When I went for the test a year ago in Livingston, the amplified sound of my own heart freaked me out, but the person performing the test then gave no indication that anything could be done about it. This time, when I mentioned how that sound bothered me, the woman performing the test said, "Oh, I can shut off the sound, so you don't have to hear it." Again, I appreciated the gesture. All in all, my experience at RWJ was much more positive than my encounter at St. Barnabas. Parking wasn't an ordeal, and everyone I encountered was helpful and at least relatively friendly. I have no problem coming here again, if I have to.

We had a family member having major surgery at this facility. We were all very nervous at the…read morebeginning. What great doctors, nurses , the doctor had a wonderful bedside matters. Any questions we had , answered us without any doubt and even called to make sure we didn't have any further questions after the surgery. Made a scary situation for us, more comfortable. Facility very clean.

They are terrified of the DEA. Had a good experience in the Easton Campus ER when I had an…read moreinfection but their Family Practice is sadly lacking.