Had to find a room to rest after nine hours of driving. Booked a room after midnight and arrived in…read morehalf an hour. The parking lots were less than half full. Waited less than a minute to get staff for check in, who was friendly, prompt and professional. Received two complimentary bottles of water. The studio room was up-to-date, clean and spacious. The furniture and the lights were neat. The closet was in the restroom area instead of near the entrance door. The breakfast was served great. The indoor dining seatings were quiet and relaxing.

Overall, this was a great stay. Staff was super friendly and nice and the hotel seem like it was…read morenewly renovated. It was bright and clean. I love the coffee station out front. It was a nice touch. I enjoy the amenities in the bathrooms they had dove shampoo and conditioner, which was a nice touch. The only negatives about this place is it was super hot and there was no pool, but there was a huge empty space behind that hotel where wonderful pool could've been put in. Also, the breakfast wasn't all that. It seem like things were thawed out and microwaved, and most of the hot food just wasn't good. Overall, I really like this place and I would stay again if I was in the area.

Zero stars! Avoid this place at all costs!…read more We made a reservation for this hotel several weeks in advance as Hilton Honors members. We selected it because it was supposed to be modern/newly renovated. We indicated in the reservation and confirmed a few days before our arrival that we would arriving late-around 10pm. Upon arrival, my husband, daughter and I were greeted with a non-plussed, indifferent front desk employee and given a room on the first floor next to the stairwell and one of the side exits--not an ideal location for quiet or safety. It was almost as if the worst rooms are given to the latest arrivals despite when the reservation was made. Strangely, the room also had a slight residual smoke odor, which I thought was odd given that the hotel was supposed to be newly renovated. I figured it had to be leftover from the pre-remodel days. We were tired and went to bed. Around 3am, we were awakened by super strong cigarette smoke wafting into our room. It was so bad, I went out to the front desk in my pj's. The employee (different than the one we encountered upon check-in) I spoke with indicated that it was a non-smoking hotel, but maybe the smoke was coming in from outside, which made no sense. Reluctantly, she agreed to check out the room herself. She only stood in the doorway and eventually told me she didn't smell anything. It was unbelievable! The smoke was everywhere! She was clearly lying and did not offer an apology or anything to help us. I had to press her to see if we could switch rooms and she told me we could not. As we were standing there, I saw a male employee with what could have been a pretty serious smoker's cough go into a locked door nearby. I had to wonder if that employee was involved somehow, which would explain why the room had a residual smoke odor to start. Maybe he liked to smoke in a room nearby on a regular basis. Or maybe a guest was smoking in a room nearby. Whatever the true circumstance, it was hard to say. I realize there wasn't much she could do if it were a guest smoking inside, but the entire situation was awful and I felt like there was zero acknowledgement of our discomfort. (I do believe that the hotel is supposed to charge a $250 fee to anyone who does smoke in the hotel, so something could have been done to acknowledge our plight later-though it never was.) I actually thought about going to sleep in the car at that point, but decided that might not be safest thing to do in the end. So we we sucked it up-literally-in the room all night. Suffice to say, we did not get much sleep and our throats were raw in the morning. My husband spoke with another employee in the morning and was coldly told that the night employee didn't smell anything. No apologies, sympathy or any semblance of customer service was provided. He also asked if there was another ice machine, as the one on the first floor was broken. He was told no--again, with no apology. Breakfast was mediocre at best. We had to ask if the "gravy" had milk in it as my husband is lactose-intolerant, and the kitchen attendant--the only truly helpful and attentive employee we encountered on our stay--brought out the giant can it came in and helped us to figure out that it did. As I was packing up, I started to notice all sorts of other things that were wrong in our room too. A broken toilet lid that was glued back together. Cobwebs in the corners of the bathroom floor and a dirty corner near the tub. Black smudge marks in the tub. A yellow-brownish ring around the sink drain. A slight residual stain on my duvet. None of which added up to a great stay and coupled with the smoke situation and lack of response from management, it was one of the worst hotel experiences I have had in my lifetime. If you have a choice, choose to stay anywhere but here. We are still shocked at the appallingly indifferent and cold response we received. There was no offer to assuage us in any way. We are now completely disillusioned with the Holiday Inn Express brand.

This hotel has seen much better days. My thoughts when walking in: hmm...all the other Holiday Inns…read morein the world were updated but this little guy in the armpit of the highway. My second thought upon entering, "Do they allow smoking? This place has a serious hint of cigarettes and musty smells." Props to Lori at the front desk for being sweet when we ended up deciding not to stay. My mom is a priority club member so this definitely wasn't our first rodeo with Holiday Inn Express. From the dirt smudges on the pillow in the room to the sloppily made bed, lack of pool and general cleanliness, we decided to ultimately ask for a reimbursement and take our business elsewhere. The parking lot was heavily filled with trucks which served as our first hint that this location might cater heavily to the "on the road fella" scene. Holiday Inn Express perk: complimentary breakfast- however, I'm not certain the unclean/aged vibes make the breakfast sound very appetizing.

Staying here for 1 night for a wedding. I do a lot of traveling and have stayed in lots of…read moredifferent hotels. One of the beds in our room has springs so horrible that my 110 lb body is practically hitting the bed frame. I am not sure that I have ever slept on a worse mattress.

We stayed here over Labor Day weekend and were very pleased with our stay. We generally stay…read moreHilton, but booked Marriott for this trip due to the convenient location of this Courtyard... and this stay might sway our decision moving forward with what chain we book! The location is really convenient. A 5 minute drive will get you to dozens of places to eat (both unique and chain, sit down or quick service). The cafe and lobby area are very well maintained, and the front desk staff were all extremely friendly and accommodating. The pool is small, but clean and maintained perfectly. There's also a hot tub. Looking into the pool area is the workout room. As is generally the case, both require room key to enter. We booked a suite, which had a King bed and a sofa with pullout. Both the bed and the sofa faced a television. The sofa had a larger TV with game station hookups. My only complaint is that the photo and description of the suite showed a pull across room divider (to separate the couch area and bed), which was the primary reason we booked the suite. But there is no room divider at all; it's essentially one big open room. The room had a newer mini fridge and coffee maker. The bathroom was updated and well stocked. The bed was fresh, and comfortable. Marriott could certainly take a few pointers from the Hilton brand - in app check in, app keyless entry, app requests, etc. However, our stay here was perfect and we would certainly stay again.

Stayed here for a week recently. Overall a nice stay. Room was huge although I think it might have…read morebeen a handicapped room not a regular room. Not sure why they gave us that, we didn't ask or need it. Only one available at check in I suppose. Pretty clean, comfortable bed as well. Pretty quiet for as busy as it was. Decent sized breakfast each morning. Shower was just ok. Hot water was really good but the pressure was lacking. Mainly due to the shower head/hose setup I think. Closing off parking spacing in the front lot for tractor trailers was notable as it took up a dozen or so spots people could use otherwise. If you're not really familiar with the area here it could be a little confusing getting up to the hotel but it is pretty centrally located to places to eat and places shop close by with others not to far of a drive. Casino is also not too far away. We'd stay here again when in town visiting and recommend it as well. Signs in lobby did say they were going to be doing remodeling soon, fyi....

I stayed here in October after an event that was held nearby. The overall experience was nice. I…read morehad booked online in advance directly through the hotel. When we arrived, we received a friendly greeting from the desk agent and they quickly pulled up our reservation and got us checked in. They gave a good overview of the hotel including telling us where the various amenities were and when they are available. She also clearly explained where the elevators were and which direction we would need to head once we got off the elevators. The room itself was clean and well maintained. It was fairly standard, minimalist and modern in its decor. The bed was soft and there were plenty of pillows (although they were a bit thin, but there were enough of them that that wasn't an issue). There is plenty of space in the room and the TV worked well. It was also nice and quiet. I didn't hear other guests or noise from things like the elevators. The breakfast had a lot of great options and was being attended to regularly to refill anything that needed it. Overall, a great place to spend an evening.

The room was great. The breakfast was great. The staff were very friendly. It reminded me of the…read moreold Holiday Inn when you knew you would a good room and treated well. The Lamplighter below the hotel served wonderful food also.

Very friendly and helpful front desk staff upon check-in. Off the main road and up the hill…read more Very easy to miss the turn. Rooms are a bit small but the bathroom is a good size. The room also has a microwave, good-sized refrigerator, and a Keurig machine. Plenty of pillows are provided but the bed was way too firm for me. In general I found the hotel to be quiet even though a wedding group was staying here. Breakfast is so-so and it is 7 miles to the nearest Dunkin Donuts and no Starbucks in sight.

No hot water on Thanksgiving morning, and now it's 12:30 and still no hot water. Desk clerk said…read morethe hotel is full and everyone is taking a shower at the same time. Until 12:30 in the afternoon??? I am not impressed with this place.

Newly renovated Hampton Inn that was much nicer than I was expecting! Staff was great. Lots of…read moreparking. Room was incredibly clean.

What a wonderful night stay at SpringHill Suites! Before we even arrived, we had a great experience…read moreutilizing the app to select our anticipated early arrival time by checking in 24 hours in advance. We called as we were on our way and the staff could not be kinder sharing news that our room was ready early! Upon arriving the team was helpful navigating the area with tips on traffic for attending Steelers Training Camp in the morning. Breakfast had a nice variety but unfortunately no waffle maker that we tend to look forward to if staying in a similar type hotel. We enjoyed the water, tea, and coffee that is available in the lobby throughout the day and night. The hotel was quiet, clean, and accommodating to make our stay worry-free!

This is a nice and clean hotel. We also enjoyed the Arnold Palmer golf decor throughout…read more The room itself had a nice layout with a comfortable couch. The tv was on a swivel so you could watch from the bed or the couch. Shower was nice and hot with good water pressure and includes shampoo/conditioner/body wash mounted on the shower wall. We stopped at the bar one evening for wine. The selection was limited as they were out of many choices for red wine. The bartender was friendly and accommodated us as best as she could. Breakfast was decent. The waffles tasted like pure sugar so you might want to avoid those. They also offered scrambled eggs and sausage one more and breakfast sandwiches another. The standard bagels, cereal and fruit were also available. Coffee was good. Michele was working hard in the morning keeping things stocked and fresh.

No heat! they turn it off May until September. NO hot water, repaired after 2 hours, screaming kids…read morewith paper thin walls. Steer clear of this trap!

My roommate and I booked one of their suites for the night on 01/10/2019. It was suite 121. The…read moresuite was located about 3-4 miles away from the actual hotel. When we went to the main hotel to get our keys, we were greeted by a semi-friendly staff but a beautiful building and a very nice gift shop. (You receive 10% of the gift shop when you stay there.) The first problem was when we were checking in. The lady didn't explain very well on how to get to our suite and didn't have a map to guide us. She didn't even give us an address. After checking in, we went to the suite and find it, I was pretty disappointed that it was right beside the Pennsylvania Turnpike. It was very loud when you got inside the room as you could hear every car and truck that passed by. The room was very nice and extremely clean. We had a hot tub in our room, nice rustic furniture and a "home" kinda feeling. Some of the wallpaper was peeling off in the bathroom but that wasn't a big deal for us. We hung out, went to Walmart to get somethings and came back to our suite. We decided to cook dinner and made pizza. We ate what we wanted and left the rest on the stovetop while we stepped outside for a cigarette. My major problem was when I came back inside. We heard something moving, looked over and a mouse was eating our pizza on the stove. Now, I don't have a problem with a little field mouse but I certainly do NOT want him inside my hotel room eating my dinner. We decided to just remain there for the night and we just scared off the mouse. Bed was NOT comfortable but the blanket was very soft and warm. I'm not writing this review to scare you away from renting one of these decent suites, but just letting people know that they might have a little friend spending the weekend with them. It's just a mouse but the staff definitely needs to take better care of the suites. Between the mouse, peeling wallpaper, (and the fact that we noticed the suite beside us has a busted window,) the building just needs a little better upkeep. We would honestly consider staying here again, but maybe just a hotel room, not their suite. (I included photos of the mouse and how close you are to the Turnpike from your patio)

Hotel is clean and updated. Staff is friendly and knowledgeable. I would highly recommend this…read moreproperty.

My wife and I stayed here for four days during one of our little adventures. It's a beautiful…read moreproperty! Either new or renovated. The breakfast area was well-kept! Thank you. The staff overall were as helpful as possible. Only a little confusion regarding when and how the rooms would be made up.

We were traveling back from NYC trying to get a good head start on beating a snow storm that was…read morecoming thru. We did not make any reservations in that we did not know how far we would get. As it started flurrying, I decided to start checking. I found the hotel on TripAdvisor, the rate was awesome and crossed checked it with Yelp Reviews. Both reviews were spot on. The location is super convenient, right off of 70. It is very clean and nice appointed. The staff was very pleasant. The rooms are good size and ours included a fridge & micro. In that we were traveling with two kids, having the toilet & shower separate from the sink area is helpful. The toilet/shower room is of good size. Shower was very clean and plenty of room. The shower head had a couple of settings, but not a very wide span on the water temp range but we found there was plenty of hot water. The beds are comfortable but wished they were queens instead of full. The pillows are great and they give you 3 per bed which is nice. It was pretty easy to control the room temperature with a number of choices from cool, heat to just fan. They have directional vents on the window units to direct the into the room rather than just up the window. The kids very much enjoyed the pool hot tub area. The hot tub was plenty warm and is under a window patio area so we could sit and watch the snow fall. Plenty of towels in the pool area. The breakfast/lobby area has plenty of seating. There is a wide selection for breakfast. Four hot entries, make your own waffles, cereals, breads/pastries, fresh fruit, yogurt, milk and juice selections. The person keeping the food fresh is on top of things and is more than happy to help you. The breakfast choices were a nice surprise. We used the Marriott app to book, check-in and check-out and it was super easy. When we went to leave and turn out keys in, the front clerk asked where we were going handed our keys back. The interstate was closed and she said to feel free to hang out until it opened back up. Overall, we were very pleased with our stay and will aim for this location as we travel back and forth the to the east coast.

Hotel is old and run down. The front desk is lacking basic training. I would not recommend staying…read morehere.