Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

I am writing to formally document my grievances regarding the life-threatening care I received at…read moreHuntington Hospital during two separate incidents. During my delivery, Dr. Edward Merchant allowed my due date to lapse significantly. On the day of delivery, I was ignored for hours following the departure of the head nurse. Despite my deteriorating condition, Dr. Merchant refused to intervene and went to sleep in the physician's rest area. A code was eventually called when my blood pressure dropped dangerously low. My previous physician, who was on call, had to intervene to perform a crash emergency C-section. Furthermore, Dr. Merchant falsified my medical records by documenting the event as a "normal uneventful delivery." It was an emergency crash C-section as confirmed by the nurses to me the following day. In a subsequent emergency room visit for a severe allergic reaction, I was dismissed by the triage nurse, Maryann Magdaleno, RN, and sent back to a filthy, crowded waiting room for hours. I eventually went home and was called back at 3:00 AM, at which point my blood pressure was 60/0. While my chart indicates I was seen by a Dr. Stinnett, I never saw a physician during that visit. Despite reporting these incidents to the appropriate oversight agencies and the BRN, I have not received a satisfactory resolution. The hospital has continued to stonewall requests for information regarding staffing schedules and this particular nurse on call that night. I am formally expressing my concerns regarding the unethical and unprofessional conduct I recently experienced from Huntington Hospital medical staff. This behavior compromised my safety and fell well below the expected medical standards for their scope of practice. It is essential that the personnel involved are held accountable for these actions to ensure that future patients do not encounter the same lack of care and professionalism. I trust that you will take the necessary steps to address this matter. These experiences were devastating, and I cannot recommend Huntington Hospital to anyone seeking safe or professional medical care.

Helen, Jes, Mike and Dr Rios. How do I even start? As someone who has frequented hospitals for…read moremedical issues, it is such a refreshing changes of atmosphere to go to a place where there people actually treat you with such respect, kindness, and understanding.This is the best hospital ever, showing such care and compassion. I live in LA and I said, now matter where I am please always transfer me here.

Providers and staff are so helpful and understanding. I never have any doubts about the quality of…read morecare that I or my family have ever received there.

I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.

Last November I had a brain tumor removed and was literally begging two male nurses one named Roger…read morefor some water which they refuse to give me at one point actually taunting me with water

Truly one of the best hospitals in the nation. The ER, like most, is a bit of a pain with the wait…read more However, every single person who works there is cheerful, kind and helpful. My mother was admitted for 5 days and got better every day. Beautiful room, sparkling clean environment, amazing case workers and social workers and again, all polite and going above and beyond. Bravo, Cedar's!

I had an emergency surgery here and visited the ER three times for post op complications. Each time…read moreI was there, I was treated with respect. I had outstanding doctors and nurses. I am so glad that I chose to go to the ER here because they actually cared. They took action and admitted me. Dr Schlaerth is an outstanding doc. I pray that my home hospital would be as outstanding with their care. If not, I'm making this the family hospital. We will travel down the 210!! Thank you for taking care of me. Shout out to Nurses: Linh, Nellie, Joyce, and Sydney. Thank you! Thank you to Dr Antoz and to the other Optum doctors who checked in and treated me.

The ER nurses at this hospital were honestly so unprofessional and cold. Loudly cussing and…read morelaughing-- meanwhile patients are sitting there needing help. My grandma is 97 years old, bedridden, and completely dependent on other people to care for her. I had to ask for pillows and blankets so I could rotate her myself, and I had to ask for a diaper to change her myself because they had no plan on doing it-- even though my grandma was laying there for almost 12hrs. Unfortunately we come to this hospital because it's close to home. I understand ERs get busy. But being busy doesn't mean basic care and empathy should disappear!! When I asked for help, I got looked at like they were annoyed or I was interrupting their social hour. When it comes to my grandma I don't play, so I was really disappointed.. TERRIBLE EXPERIENCE!!! And what really broke my heart is thinking about the patients who DON'T have family there to advocate for them. Imagine if I wasn't there for my grandma? Who would've changed her? Cleaned her? Made sure she was even comfortable? That's scary to think about. People come to the ER vulnerable, scared, sick, and needing compassion -- not attitude and neglect. The way some of these nurses acted was disgusting and disappointing.

I want to take a moment to say thank you to everyone who helped my son during his surgery at…read moreMonterey Park Hospital on 3/5/26, especially Dr. Yao and every RN and anesthesiologist who was there. We arrived at 5 a.m. for his outpatient surgery, and from the moment we walked in they checked us in right away, took us to the room, and started preparing my son. He was very scared, but every single RN, anesthesiologist, and doctor was incredibly kind. They took the time to talk to both of us, explain the process, comfort him, and even held his hand to help him feel safe. The recovery took about an hour and 30 minutes, and during that whole time the staff kept checking on us and asking if we needed anything. It really meant a lot to see how much they cared. I'm truly grateful for the compassion, patience, and professionalism everyone showed that morning. Thank you to all of you who were there and took such good care of my son. It made a very scary day much easier for our family. 3/52026 thank you again

Last Friday afternoon I went for an outpatient x-ray because my former imaging center closed down,…read moreand the hospital is very close to my house. I was the only person in the waiting area, but the receptionist wouldn't finish processing me until my doctor contacted her with some number she needed for sending him the x-ray results. After waiting an hour I finally left because I didn't know if or when the doctor's office would ever call her back. The reason for the one star: the receptionist in the x-ray waiting room was coughing and not wearing a mask. Sure enough, I woke up the next morning with a dry cough and have been coughing all weekend. You would think that a hospital employee would know to wear a mask if she is sick.

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

You can feel someone's energy the moment the person opens his/her mouth…read more We were here to visit our mom on May 28th, 2025 in the CCU Unit. The day shift nurse, Asian, possibly Vietnamese, had one of the most unwelcoming voices I've ever heard- almost like a "Don't bother me or I'll F-U up attitude." If you don't love what you do, find something that you love. It's NOT always about the money!!

City or Hope is renowned for its treatment of patients with cancer but they offer other care as…read morewell. I needed a new Endocrinologist and a referral led me here. I also thought it would be good to have an "in" just in case. Unfortunately, my experience didn't go well. To be honest, I have a fear of going to doctors and avoid it as much as possible. I arrived early for my appointment as instructed. The staff at the front desk were courteous and professional. About 10 minutes before my scheduled time a nurse escorted me to the room and took my vitals. When she was done, she said the doctor would be in shortly. 35 minutes later - no doctor. The room was cold, my fingers were numb, and I had to get back to work so I walked over to the front desk and told them I was leaving. The next day I received a call asking me if I wanted to reschedule. I said no because I was afraid the doctor would be a no show again and I would find another doctor. Later that day I received another call asking me the same thing, and I gave the same answer. This time the scheduler told me there were two other doctors in the network at the same location and she could book me an appointment with one of them. Unfortunately, the soonest appointment isn't until the end of July but she said she would also put me on the wait list. I appreciate that she went the extra mile to help me. Hopefully, I'll have better luck on my next visit. *Private parking lot.

I spent the day here with my friend who's undergoing chemo, and it's hard to put into words what it…read morefeels like to sit in a place where people literally fight for their lives -- and the staff does it with compassion, calm, and professionalism that deserves every ounce of respect. I've never been to a chemo facility before. You expect something sterile or clinical, but City of Hope South Pasadena is different. It's human. It's kind. The people here don't just clock in -- they show up. From the front desk to the nurses to the volunteers offering water and candy, everyone treated my friend with dignity and genuine care. We were there about four hours, and in that time, I saw more quiet heroism than most people see in a lifetime. Nurses moving with precision and grace, comforting patients like family. No chaos, no coldness -- just empathy and skill in perfect balance. They even offered me water and candy while I waited -- a small gesture, but it meant the world. It reminded me that while medicine keeps people alive, kindness makes it bearable. Life is short. Sitting here makes you realize how fragile it all is -- and how strong people can be in the face of something so heavy. To the staff here: you are heroes. To anyone reading this -- hug your loved ones, laugh more, and don't take a single day for granted. City of Hope South Pasadena isn't just a medical facility -- it's a place where hope has a heartbeat. The care is professional, the staff are angels in scrubs, and the compassion is real. If your loved one ever needs treatment, know they'll be in good hands here.

Hello.. I last stayed there maybe 3 years ago. I don't know why I didn't update my review... first…read moreso happy to see few 5 star reviews.. my last stay went well. Check my suitcase in the privacy of my room, not scattered on the floor but on the bed. Nurses were very nice, helpful and my stay was a positive one. Charter Oak, I have had stays there and you guys were so awesome back then. Bring back recovery, panels, meetings, therapeutic recovery.. and please bring back the free time doing coloring, encouragement, puzzles, arts and crafts.. you heal the body also heal the mind. Fresh air.. maybe things have changed since I was there. A late review but saw improvement. Please bring back the great food, healthy environment. We all need support. Thank you 4 Stars for my return about 3 years ago.

My son was there in July and I was so apprehensive about him being there I was scared worried but…read moreafter going there to visit him everyday and seeing how the staff was the older lady at the front when you check in was SO VERY NICE she was amazing very helpful the gentleman at the security was very polite my son says the food was great his dr was so nice I'm just happy it's over and he's home recovering and being more stable I would definitely recommend this place for everyone that may have a different experience if could just depend on your family member the situation but I'm pleased and I thank you Las Encinas :)

Excellent care excellent doctors Providence is fantastic. The nurses are wonderful Dr. Gillespie…read morefantastic highly recommend 100% for support. Incredible Dr.

My review is specifically for the ER department…read more I truly try to be understanding because I know hospitals are understaffed, overwhelmed, and the staff deals with difficult situations every day. I've always remained polite and patient during my visits. But after multiple experiences here, I honestly feel like something needs to be said. Every single time I've come to this ER, the wait has been excessive -- usually 7+ hours just to be seen or placed in a room, followed by several more hours waiting for updates or care once inside. I understand emergencies happen and patients are prioritized by severity, but the overall experience feels extremely disorganized and lacking compassion. The waiting room is consistently dirty and overcrowded, with visibly sick people sitting for hours without updates. What bothered me most, though, was the attitude from some of the staff at the front desk. Patients and family members asking simple questions are often spoken to like they're inconveniencing the staff just for needing help or clarification. During my most recent visit, I spent nearly 10 hours there before eventually deciding to decline admission and go home. I was placed in a room without a pillow or blanket and asked three separate times for a blanket, but was ignored each time. No one expects perfection, especially in a busy ER. But basic compassion, communication, and respect should still exist. People come to the emergency room scared, sick, in pain, and vulnerable. The way patients are treated matters just as much as the medical care itself. I genuinely hope this department improves, because no patient should leave feeling dismissed, ignored, or like they were a burden for simply needing medical help.