Our insurance company contacted hurricane hauling to get our plow truck out of a deep ditch. The insurance company kept saying they were only a short distance away, but did not take into account that the driver had other calls before us. It was a long wait, but we understood as we needed a heavy duty vehicle/wench to get our truck out. When we called for updates, the driver was very polite and tried to give us his best estimate for arrival. When he got to the site, he was polite and efficient, even between getting calls while he was hooking up our vehicle. I read past reviews and I'm sorry other people had such poor experiences. If we had been waiting in the vehicle, it may have been a different story but... Other than time frame for arrival, we had a good experience with Hurricane Hauling. They are currently looking for dependable drivers and plan to increase the number of trucks in their company to cover the demand so I'm sure service time will improve! read more

I was referred through my insurance company web site. I had a tow scheduled for 1:30 with Hurricane Towing. They didn't show up. I tried calling them 4 times over 3 hours. They don't answer and their phone goes to an answering machine that tells you their mailbox is full. After 3 hours of no answer and no show, I had to contact my insurance company and cancel and then call another tow company. What a waste of a day. Do not use Hurricane Towing. They are awful, don't communicate, don't show, and should not be in business. I wish I could rate them 0 stars. read more

worst service I've ever had. I waited over two hours for a tow. never showed. I called back two more times. Each time, the woman told me the tow guy would call. He never did. They never showed up read more

Very kind professional service. Would recommend this company to anyone in need of a tow or anything else. The tow was covered by roadside assistance. They didn't need to be as kind and understanding as they were. The driver communicated with me so I knew when they'd arrive. read more

If I could give less than 1 star I would. My insurance roadside service called this company to tow my car. Just like the previous reviews here on Yelp, they never showed. Didn't answer phone calls and didn't answer my insurance companies calls. Based on previous reviews, apparently if they do answer they yell at you. Well I wish they would have answered my phone call so I could tell them to fuck off I got another reliable tow company to tow me. The other company showed up, on time. The key word there, Hurricane Towing is that they SHOWED UP! You all are a joke. I quick googled your tow company and what do you know?!! Bunch of bad reviews and the Maine State Police looking on Facebook for one of your flatbeds that hit someone. Thank you for not showing up. I wouldn't want a scumbag like you touching my car. I wish you guys a lifetime of bad karma. You all suck. read more

An absolutely embarrassing company. I'm not even sure if they actually exist. They were apparently contacted by State Farm to assist with towing my car, but never showed up, leading me along for 6 plus hours. No way to contact them. Still not sure these people even exist. 0/5 stars, not one boom read more

only person id trust with my car great services great prices Mike is the man any towing services or hauling etc is the man to call open 24/7 all over read more

ILLEGALLY dropped off a strangers car in my business establishment. Leaves his customers vehicles where every they want. Spoke with on the phone, instantly starting swearing, even called me a cousin raper for some reason. Dont do business when this company. Spend the little extra money to get a quality service. If i could leave a negative review i would. Absolute clown. read more

If I could give a lower rating than one star, then I would. I waited over 14 hours for a tow. They kept sending updated estimates for when they would be here when they hadn't even left to come. They claimed the winch wasn't working. I don't know why they wouldn't have taken a job if their equipment wasn't operational. They wouldn't answer the phone the many times I called and once cancelling the tow the called and seems confused as to why I was frustrated. This is going to cost me hundreds in car rental fees because the garage that was going to be able to fix my car today won't be able to get to it until Monday now due to my car not arriving last night when they were originally supposed to t I we my car. DON'T WASTE YOUR TIME!! read more

Never showed up and wouldn't respond to my request for NEW ERA after two hours. Insurance company couldn't reach them either.

I wish I could give zero stars I would, they were 4 hrs late telling State Farm it was because of the weather, all the snow! it WAS NOT SNOWING. the insurance called them and were told another 45 mins, then after those 45 mins it was going to be another 45 mins. he then cancelled on us!! it is 8 degrees, who cancels on someone. NEVER EVER USE THIS COMPANY!!!!!! read more

if your looking to be employed by this so called company, you may want to re -consider it. you won't get paid. for last month and half this is 3rd time my husband has had to chase his paycheck down. i don't recommend them at all. very poor mangement.. this is an update!! again the employees of this so called company did not get paid this week!! the owners of this effing company has no respect or care for their employees. they would be the last place i'd call for hauling or employment. read more

Complete lack of Professionalism. Waited over 4 hours for a tow only to have the company cancel because they were annoyed with State Farm.

Dispatched by Progressive to tow my truck January 5th at 11am. By 6pm they still had not shown up. the police felt the vehicle was unsafe in the road and called another service who came out right away. their "excuse" to the insurance company was the weather was delaying them. There was not a cloud in the sky. They are liars and apparently have a reputation for just not showing up. Ask insurance company who they are going to dispatch and refuse if it is this company! read more

Wish I could give ZERO stars. Place is a absolute JOKE and useless as can be. Never showed up to pick up the vehicle, stopped answering phone calls and text messages. I wouldn't recommend them at all. Not even sure why they are a company. After reading all the reviews I have determined this guy is 100 percent a con artist and a scammer. read more

Oh if only I could give a ZERO star rating. After waiting 4-1/2 hours with no-one showing up, I got lectured about how I was rude and was LUCKY they were coming at all. I also should be looking outside to see that there were others needing service. I am on the phone right now with insurance company to lodge a complaint, AND get a reputable towing company to come BEFORE the garage closes for the day. If this is who your insurance company plans to send, say thanks but no thanks before you too waste an entire day waiting for someone that doesn't show, and is arrogant and rude. read more

I have never been treated so terribly by this company they never answer their phones. I request help for my truck they promised me people to come and assist. Do not trust this company call another. read more

Terrible customer service. Waited four hours for a tow that never showed up. When road side assistance finally got them to call me to simply coordinate leaving my key for them they yelled at us and hung up on us. read more

Company has problems i have been towed by them many time over the past 2 years . But I was lucky I got Earl And Taleaha every time I got towed but as of lately iv been towed two more time and did not get them as I always do I got a very rude man on the phone just so happens he was the owner of the company and the driver that showed up was very rude as well and damaged my car I ask the driver if Earl And Teleaha was still working there he said no . I will never use hurricane hauling services ever again id rather walk owner of this place is very mean and all of his other drivers as well he lost a good one well maybe that driver knew it was best to leave good for them there better off . Later I did find out they opened there own tow company name of sunset towing and recovery I called them and told them who I was and they remembered me and now there my go to tow company any one needing a great company call them in waldoboro maine 207-790-3092 read more

I needed emergency roadside assistance. I called my local insurance agent, not the 800 number. My agent called Mike who arrived within an hour, very good considering the distance and often busy schedule of a towing service. He was as competent and helpful as I could ask anyone to be. read more

At the worst time of my life, I needed roadside assistance for jump start and out of gas. Having $0 I asked if it might be possible to bring the gas as a part of my insurance it was to be $12. When Mike heard my story, he gave me the gas for my car no charge. Earl and Taleaha showed. The connection of the battery terminals would not hold the charge. Earl tried for about 1/2hr. Walmart parking lot was where we were. Earl went to the store. Taleaha cont to check the connection and listened as I rambled on. Earl bought a new battery. After the engine started, I could not thank them enough. Their willingness to get me to safety from their own pockets was more than I expected and could not show nearly enough appreciation. Instead of leaving right away, Earl motioned for me to wait. Taleaha approached me and handed me $20 saying for gas or lunch! In this world today there's so much bad. Hurricane Hauling reminded me there are still good people around. These 3 angels rescued me! Thank you for throwing me a line! I can't thank you enough ! You have a place in my heart!! read more

My Dad called about a text he received this morning saying they were 25 minutes from delivering his truck from Lee Dodge in Auburn after a recall service was performed. Hours go by no truck. My Dad calls Hurricane Towing to find out what was up? My Dad has speaking issues due to cancer treatment he has been receiving for the past year. And his voice sounds horse as a result and he struggles to be heard over the phone. He couldn't yell if he wanted to and the man on the other end of the phone got very rude and told my Dad to stop yelling at him. My mom took the phone to try and diffuse the situation and was very calm and was trying to explain my Dad's speaking issues , the man said WE DONT WANT TO HAUL HiS TRUCK!! and hung up. My Dad did two tours in Vietnam and fought for this country. I will make sure I tell everyone I know what rotten customer service Hurricane is about. read more

As temps dipped below zero, my battery died yesterday and I needed a jump. My insurance company arranged to have Hurricae Hauling Services come and jump my car. Estimated time was between 60-90 minutes. Annoying but fair, considering I am sure there were many others that needed jumps as well, and they were 30 minutes away. I called just to make just sure the time frame, as I had to get to work. The owner on the other end of the phone told me no more than an hour. So I waited. And waited. 60 minutes went by. Then 90 minutes, so I called the company back. When I asked the new time frame for the truck to arrive with the jump, the owner said another hour. I said okay, I really need to get to work, someone is waiting on me, the owner started YELLING at me uncontrollably over the phone. I have literally never in my life, experienced anyone with that level of rudeness or that short of a fuse. I said sir, you aren't letting me get a word in edgewise, and you are yelling at me. He then HUNG UP. I have great phone manners, I worked on the phones for years, dealing with many different types of people. I can usually diffuse any situation. This man is ANGRY. Now the kind young man who finally showed up to jump my battery was personable and wonderful. He said the tow truck had broken down, and the owner was very mad about that. So half the service was the worst ever, and the other half was fine. But very late, and very verbally abusive! I now understand why the name of the company is "Hurricane!" The Hurricane is the owner! Beware!​ read more

I witnessed such a class act by this company today. Fidium fiber was installing new wifi at my residence when the driver got stuck in the ditch. After 30 minutes of the driver fighting with it & a bad plan to have a fellow fidium fiber employee attach a chain to his truck & pull him out, Hurricane Hauling just so happened to be driving by & offered to help. Not only was he smooth as heck getting the truck out, but he also did it for NO PAY. The best type of people & definitely someone I'd trust giving my business too. read more