My husband has a 4+ year relationship with Genes Auto! The father son team make sure all work is…read moredone in a timely manner and to the satisfaction of my husband. Knowing that Gene and Zach are taking care of our car's service at a fair price provides a high level of trust and respect. Thanks guys for the BEST customer service and support!!

Wonderful family business! When I was buying a used car from Nellie's Auto Sales right down the…read moreroad, they did a quick diagnostic on the car and found a few things for me to bring up with the dealer and negotiate a lower price. When I decided to buy the car though they were booked solid, they moved a few things around and fit me into their schedule so I could take the car on a cross country trip the following week. Great work and honest folks -- great value for the price.

Extremely kind and welcoming family run business! Met my needs and very fairly priced. Highly…read morerecommend to anyone that needs an oil change or any kind of car service. They will treat you right. I will be back.

I've been going to Kirkpatricks for years. The differentiation between Kirkpatricks and other…read moreservice providers, is integrity. You may not always agree with your estimate, but it will always be done honestly and with quality.

My old review was five stars. I cannot recommend the new ownership for older cars. After being told…read moreI needed two thousand dollars of repairs on a car worth roughly that, I went elsewhere where the car passed inspection with flying colors. But because I had trusted them so much, I sold the car and purchased a newer used car with very low mileage. Bringing that in, I was told that I needed over a thousand dollars of repairs. This was a car that had just passed inspection elsewhere. So with great regret I cannot recommend them. Here is my old review, explaining what has changed so much: Having seen him for years, I know that he will make right anything he can't fix initially and that he'll tell you straight what is likely to be wrong. I've also gone to the dealer for my Toyota, and they just roll me through without any interaction. If you want someone who will tell you what you need to hear, do the work well or make it right, and who'll treat you like a human being, then go to Kirkpatrick's.

If you want someone who is going to try to do their best to work with you , highly recommend …read more It's not your traditional business as they will work to get you the best price and best service.

this dealership had my daughter's car for seven weeks. They charged her for things that didn't need…read moreto be done. They couldn't figure out how to fix the car. They took gross advantage of her and my Mechanic, who laid a looked at the vehicle after all the repairs were done. Couldn't believe what they did . Beware of Franklin Jeep Dodge.

Find a different dealership to purchase or repair your auto. This place is terrible I have always…read moregone there but not again. After I customer service desk trying to over charge me. Also they were the only ones working on my jeep they always charged me for rotating my tires but found out they were not. as a result only one tire showed tread loss. don't trust them.

I know a person that had there vehicle worked on there wasnt to impressed. changing parts that…read moredidn't need to be changed because the owner of the vehicle already changed the part. says you don't need a part when actually you do because if you actually looked you would see the part broken. Not happy. I see a lot of reviews saying how wonderful these guys are. if you don't know anything about a vehicle you going to get taken advantage of. I'd like to know out of all the reviews on here how many vehicles were actually fixed the right way....

Excellent service, friendly, and honest. Extremely fair pricing. Highly recommend West Street Auto!!read more

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

Jacob was a pleasure to deal with. He adjusted his schedule to meet my time requirements, he…read moreshowed up at my house on time, did a great job and his fees were very reasonable. I'd use him again without hesitation.

Jacob did the most amazing job! Our 2016 4 runner looks brand new. He was extremely thorough. It's…read moreobvious he has excellent attention to detail and cares greatly about providing a quality product. Jacob is very friendly and professional and came completely equipped to do the job. All of our neighbors are shocked at how our car looks now! Definitely recommend and definitely will use his services again in the future!