Very good customer service l. The man at the counter yesterday went beyond excellent service to…read moresuperior cusyomer service , wished I had gotten his name

Buyer beware. No returns means no returns. EVEN IF they sell something that is defective and highly…read moredamaged, the owner will come up with every excuse of how after you take the tags off there is no way to prove it is her item, etc. etc. Owner upcharged me for an item because it was "mismarked" I went to use it a week later and it was broken and they refused to take it back since the tags weren't on it. Very poor customer service. Totally centered around making money and not taking care of customers.

This is my favorite Surplus store. They have everything that I asked for and gave me a great…read moreprice. If you can't find what your looking for ask the kind lady working there and she will show you exactly where it is. I live in Alaska and make sure every time that I go to Washington, that I stop by.

Needed a last minute OCP too since I ruined mine in paint so decided to check this store out. First…read moreof all, the one star is not based upon what's available in store but the prices and attitude of the owner. How are you going to charge more for a top, then you can find at clothing and sales? When I mentioned that the prices were more expensive, the response I got was "okay well leave the store and go buy it there"... I was more shocked with her attitude and response than the price. Don't waste your time!

Clothing that actually fits my large body was available on rack in Seattle. I bought a few items…read moreand it is working out well.

Lots of cool military stuff from past and present, and some unique items. However, items are a bit…read morepricey than what you can get on-line. I was looking for some BDU's pants to wear when working in the yard. The old man at the front desk was condescending when I had questions about a couple products. I guess he didn't know I'm a retired Marine recon and not a novice about military gear. I see a lot of great reviews about their customer service, maybe just a bad day for the guy. Semper Fi!

This business is not "open to all." I went in today after seeing their Yelp page, and was stopped…read moreat the door and asked if I was law enforcement or had credentials. When I replied in the negative, I was told they could not help me. The guy behind the counter wasn't wearing a mask until I walked in, if that matters to anyone, and as soon as he said he couldn't help me, went back to whatever he was doing on his computer. So, unless you are military or law enforcement or security with credentials, you are not allowed to even make it past the front door and look around. Had I known this, I wouldn't have driven a half hour to be immediately dismissed upon entry. The information on this Yelp page should probably be changed to reflect this policy. I guess I'll get boots elsewhere.

The way you let civilians know you only sell to anyone but civilians... is crap. Poorest non…read morecustomer service ever, Zero stars. Fellow officers shop elsewhere.

A good friend refereed me to Tactical Tailor. I ordered a Fight Light Operator Urban Pack in Black…read more When I got I was very impressed. I work in IT and I was looking for a good pack for my laptop and other required implements. Man is this this built well. Given the quality the price was a great value. As an old Marine I know when I have a good piece of kit and this is it. Thank you. I will refer Tactical Tailor to my friends. Ohhhh Great fast shipping too.

Ordered a single piece of gear that was on backorder. 5 months and some change later I called…read moreinquiring about the order because I hadn't received it yet and had received no correspondence. Customer service was not pleasant but was told it would be shipping in 2 weeks. 2 weeks later and no correspondence, I called. Customer service was worse and was told it would be an additional 2 weeks out. I cancelled the order. Avoid this company.

Always helpful, Great selection. Great value on the items they have. Everyone that works there is…read moreknowledgeable and friendly.

Nice store easy location to find. Didn't get to take any pics as I already was looked at as if I…read moredidn't belong upon entering. The woman didn't acknowledge me regardless no eye contact or hello when I entered. Even if your helping someone you could say hi. Maybe because I wasn't a hot guy cop. A gentleman eventually came from the back he thought maybe I was just accidentally found the store. I told him I was curious and the Yelp ratings were great. He then told me I really can't buy to much from there because they sell to security and officers. I could have spent and was going to spend an easy 100$ -$200 worth of stuff but since I was profiled as some girl just looking around I'll take business elsewhere. Be aware to bring your accreditation or guard card he was pretty shocked when I told him finally since he never asked if I was looking for anything or if I worked in the field. I could have purchased a few things for shooting or tactical or just in general needs I have for work. Sucks I was looking forward to coming here all week and even told a few officer friends about the place they didn't even know was there. Now I will provide all my feedback. So ladies if you enter this store don't look girly go more butchy and maybe you will not get overlooked like me. Note to company. I was really disappointed leaving your store today. If only you knew how much I shopped. For others I did see a lot of good stuff so that was nice to see.

Great range of parts for off road rigs! They installed a ComeUp winch that works great in my Jeep.read more

Exceptional Service & Family Vibes at Mule Expedition Outfitters - FWC Hawk Build…read more From the very beginning of my Four Wheel Camper journey, Rob at Mule Expedition Outfitters has gone above and beyond--every step of the way. There was no pressure, no sales pitch--just genuine support, honest communication, and incredible attention to detail. Rob has been transparent from start to finish, always problem-solving with heart and hustle. He literally went the extra mile to make sure I felt confident and cared for throughout the entire build process. Every single person I've met through Mule Expedition Outfitters has been kind, knowledgeable, and incredibly helpful. Meeting Ian, one of the owners, was a highlight--his humble, welcoming energy truly set the tone for the whole experience. As a woman navigating the camper world, I've sometimes felt overlooked or underestimated elsewhere--but not here. The team made me feel seen, respected, and truly part of the Mule Expedition family. There were moments when I was nervous and moments when I was thrilled--and through it all, they stood beside me, celebrating the excitement of this next chapter in life. I couldn't be more grateful. If you're considering a Four Wheel Camper, don't walk--run to Mule Expedition Outfitters. You'll be in the best hands.