Dashed in for a couple shirts…read more Staff were very helpful and the prices were reasonable. Got in got out and made the party. Thanks Kohl's. Cashier even had a coupon and that helped because I forgot about my having one. She reminded or asked and sure enough I did. Another win. Clean and bright and friendly with good prices. Just how I like to shop.

I don't typically shop at Kohl's, usually I'm in there to return Amazon products. This particular…read morevisit made me actually have a look around and it was because of the best customer service I've experienced in a very long time! Sadly it seems that customer service has become non-existent, but not today... When I was making my return of an Amazon product, the young lady assisting me was not only warm and friendly, but she took the time to assist my elderly mother with her return in a way that was kind and generous with her time; assisting my mother with finding the proper return label and while remaining cheerful and friendly. I don't have this lady's name, but a huge shout out to her!

I want to start off by saying that immediately upon walking in I was greeted very warmly and with a…read moregenuine smile then directed to the boots where I could be helped. The manager Algie was hands down amazing with helping me. He knew what I needed and the first pair of boots were the ones I walked out with. Why can't every experience be this easy? I went to 3 other stores before here with no luck AND nobody helped me at those other stores either. This man needs a raise or at least recognition for his exceptional customer service. Thank you Algie!

The staff had outstanding customer service skills. Algo was a big help with getting me squared away…read morewith my new gear. I definitely will be coming back

This business is located in the Kitsap Mall. I met with the business owner about a short design I…read moreneeded! I brought in my own shirt and within 30 minutes the design was on my shirt! He was my super hero for the day! Great customer service! I would definitely recommend this business!

Needed some shirts done in a short period of time. Sent out several Yelp requests and these guys…read morewere the only ones that could meet the deadline of three days (15 shirts). Pricing was higher than I would pay if I had more time. Like anything, you end up paying for the convenience of getting something quickly. But the work was good, and we even had to add one shirt the next day and that was no problem. You will pay for it, but these guys do good work quickly.

UPDATE 6/27/2020: The Mens Warehouse of Puyallup solved this issue for us, so I am revamping my…read morereview. The local team was furloughed and unable to assist and does not appear to be part of the issue with showing "Curbside Pickup" on the Yelp site. Their corporate office was worthless, but the local team and manager Nick took care of us in a fair manner. The shirts we got and the tailored suit looks amazing and they offer lifetime adjustments on the tailored work! PREVIOUS REVIEW: We placed our order just before COVID hit. We purchased a suit and some shirts nearly 90 days ago but none of us expected everything to be shut down. We walked out with the shirts, but the suit needed to be modified. What I am actually disappointed over is their poor customer service given the current state. When you call there is a recording stating they are closed and to go to their website, then it promptly hangs up the call. You go to their website and have to navigate to their store. It says they're closed. Duh. Then I navigate as to who to call at corporate. You finally call and wait for a LONG time. Once you actually get someone, they say they can't do anything to help or give you an assurance that you're going to get your stuff or allow you to return the shirts that were purchased prior to them shutting down. Someone SHOULD be able to answer a question and provide me written assurance, but they have not. Today I go onto Yelp and see there's a service for curbside pickup. Cool, but this is never mentioned anywhere via their website or when you call. And if that service is available, how come they weren't proactive and called to tell us our suit is ready? We just want the product we paid for before the time ends in which I can dispute with my CC company. They can even mail it if they need to. Shouldn't be that difficult. We just need the product and an answer. If they come through with an answer I'll be surprised. Wish I had reviewed them prior to making a purchase as it looks like they offer poor service throughout.

This retailer has darn good sales around the end of the month every month and staff are typically…read morehelpful and friendly. Regular priced items are costly but the quality is decent with just about everything they sell. I personally love their jeans.

TLDR: Multiple mistakes, delays, poor communication, sloppy, rush job…read more I had so much hope for this place with all the positive reviews. I should have read more into the negative ones before using him. A suit to me is an investment and it's really important that tailors take their job professionally. I came in to The Bespoke Clothier after doing some research as I needed a suit altered for an upcoming wedding. I had 2 weeks before the event which I felt was plenty of time for the job. I made an appointment with Gabriel for a consultation to look at the suit and discuss timing and needs for alterations. No real dressing room, just a closet that you can change in. He looked at my suit and made recommendations for the sleeves to be taken in and shortened and pants let out a bit on the waist. I also asked about adding surgeons cuffs with functional buttons. Gabriel mentioned that it's really easy and they do that all the time but they charge per button. Understandable I said and agreed to the pricing. This was Tuesday and was told that the alterations would be complete by Friday. A busy Friday for me meant a pickup on Saturday which would have been perfect as their posted hours on their website says: Saturday 9am-5pm. When I arrived on Saturday to pick up the suit, the lights were out, door locked and a note posted saying "Flexible Hours" this week and to text a number. I texted the number which replied that they would check with Gabriel on timing and they would communicate back to me a time for pickup. No response through Monday evening and by Tuesday at noon, I was getting a little concerned about lack of communication and timing. I decided to call on Tuesday afternoon and Gabriel picked up and told me the suit will be ready by 3pm that day. I arrived at the shop at 3:30pm with the pants ready and the jacket looking disheveled and unfinished with the buttons popped off one of the sleeves and arms way too long. He said he thought I needed the sleeves lengthened and he marked it incorrectly. He said this is an easy and quick job for the jacket and it will be ready tonight. I decided to give him more time to do a good job and said let me pick up tomorrow afternoon. The next afternoon comes and the jacket looked fine but I noticed that the buttons were not functional. He said he didn't take the correct notes and thought I didn't want that even though I was charged extra per button. Again was told that it was an easy job as he does this "all the time" and he would be the one personally making the functioning buttons. Again was told he could do it tonight and I again gave him extra time to do a nice, clean job. The suit was ready with functioning surgeons cuffs but the workmanship was really poor. Also one of the buttons for the interior pocket was missing. The cut and sewing lines were really sloppy looking and the thread for the buttons were not sewing inside the lining, leaving the button thread visible on the cup to lining. I'm not sure if Gabriel just over promises and has to rush through everything but i think he knows better. Overall a stressful situation being almost a week overdue, multiple mistakes and a seemingly rush job to finish. At the initial meeting, Gabriel was also trying to sell me a custom suit which I was seriously considering at the time. Unfortunately this soured my experience and mindset that he would be capable of making a full bespoke suit.

The Bespoke Clothier completely changed how I think about fit. If you have a hard-to-fit body type,…read moreyou know how disappointing even "altered" clothes can be. I brought Gabriel a designer suit that still didn't feel right after store alterations. He was pretty honest--said the best it could become was a 7/10--and then went to work. He adjusted the shoulders, chest, sleeves, lapels, which required him to move every single button. It was literally a completely different suit. And for the first time, it actually fit the way it should. Since then, I've gone back for five custom suits, multiple shirts, and my favorite, an overcoat (which I'd avoided for years because of off-the-rack fit issues). Every item has come out perfectly tailored. If fit has always been a compromise for you, it's worth seeing what Gabriel can do. Adding some photos, but I'm not a fashion/textiles photographer. It's harder than it looks.

Pretty great. Good prices, and a huge selection.... helpful staff absolutely will be buying boots…read morefrom here again in the future.

Boot stretching: I like this store location for shopping…read morebut wanted to leave a review for anyone interested in boot stretching. You get what you pay for... free. They damaged my brand new boots pretty bad and didn't say anything. There are gashes on one of them on the back side, and very noticeable. I'm not sure it's reparable, I probably wouldn't do this service again in the future or recommend it

This is my go to store for anything I need. I wish there was another one deeper in Puyallup, but…read morethe drive is definitely worth it! I just got some great deals on some kids Under Armor clothing (: I love getting birthday gifts here for people, because I could spend the same amount of money as I would another store, but here I get so much more for my money. (: check this place out if you already haven't (:

They have good deals, but their new hires are untrained. I got two pairs of socks and tried…read morereturning them and they accidentally charged me a third time for the socks. Told me my refund would take up to a week. I let it slide because it was only 20 something dollars, but I asked where my refund was a month later and they only gave me a third of my refund back. The lady I dealt with didn't do the receipts right and so I had no proof I returned the merchandise. Ridiculous

Great store Darshel and pili were very helpful and kind to direct me to right way to the home…read moresection and Burlington had great home goods selection and check out was fast 10/10 my new favorite store

I'm shocked with the lack of product in the store considering it just opened. Maybe it will take…read moresome time or maybe a lot of stuff sold a week after opening? Staff seems friendly. Product appears generally organized.

This is my first time renting a Tux and it was the greatest experience. The help from NORMA made…read moreit so easy to pick the colors we needed for my son's wedding. My son's suit was perfect it fit well and shoe's were on point. Everything we ordered was on time clean.The Tux shop is the best. I recommend The Tux shop to all my friends and family. Thank you NORMA WE ARE SO HAPPY AN GREATFULL. Thanks Tux Shop.

ZERO stars...negative stars if possible!!!! Omg where do I even begin?! First of all, this may/may…read morenot be the actual business name. The actual business seems to be "Norma's Formalwear" or similar. PLEASE do yourself the favor and learn from others' mistakes in dealing with this "business "! DO NOT- I repeat, DO NOT!- give this person ANY money or business!!!!! Complete SCAM! I brought my son in last week for a prom tux/suit. Red flags popped up (cash or Zelle only?), but I gave her the benefit of the doubt. I trusted this was a legitimate business. I could go on and on about the details of each shady hint, but let's cut to the fact that, although I remained friendly and forgiving with her lack of communication and pressing of our time, we did not receive his suit. I kindly left a voicemail for a refund yet she still did not respond. I called this morning now (day AFTER prom) and I more firmly asked for my refund, at which point she answered the phone and told me my son's suit has been in her shop for several days!! I became angry because she lied to me either yesterday, when I had her in the phone the afternoon of the prom and she told me the "shipment" won't be in until 2pm, or she's lying now. Either way, I want her to hand us a suit or our money! I've given her every chance to make this right yet she yelled at me on the phone saying she "don't do refunds" and hung up on me. Hasn't picked up my calls since.

I called ahead, and asked if they sold Washington State Parks Discover Passes. Yes! says the…read moreperson who answered the phone. So, on a dark and rainy Puyallup night I drove to their store. The first clerk I asked to sell me a pass fumbled around and could not log into a computer. He made an odd, childish sounding call to another clerk. That person came and the two of them would have been comical to watch, if not so sad. After about 5 minutes, clerk 2 called his manager. I had the dubious please of listening to first questions about the computer ( I could tell it was not good news of some type), then a long conversation about sales, socks and things the clerk was to do. It was very clear the customer standing awkwardly in their store was not important. So, after the call, I'd been in the store 10-15 minutes. The clerk addresses me, while looking down and to his left, like he was afraid of me. I had NOT said a single word at this point. He gave a long-winded excuse, this was a known issue, they had submitted tickets, they simply had to call the state and get it fixed. I simply said OK and left to find another store and by my pass. This store needs training and a manager shake up. To not post the computer was broke (so I would not drive there in the first place), to not notify staff, to not care about the customer standing there while they were talking socks and sales.... Everything that is wrong about retail training and service is endemic to this store.

I really like this new Biig 5 store they opened in Puyallup, its away from the South Hill Mak…read morenightmare area so can avoid it and just go here if I need to get shoes! They always have good prices and quality of shoes, and UNLIKE Target, they have Men shoes! Yay! They also have a good selection of camping stuff, hunting, and fishing and whatever else a active outdoor life needs :) I do think this store has real friendly and helpful employees as well.