Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

By FAR the best watch business in Sugar Land…read more. Brought these guys my watch for a new battery and it ended up only taking ten minutes! The gentlemen with the beard helped me out, not sure his name but the customer service was incredible. Will definitely be going back for my future watch needs.

Bought a watch here which I now realize I seriously over paid for. They were nice when I bought it…read more Wore it a few times and it broke, the crown snapped. They said they'd fix it for free and so I took it back, they ended up putting on a crown that did not match the original and it is quite obvious and off putting. They also acted strange when I picked it up and my buddy thought they were being shady. I went and had the movement checked as it was a vintage Swiss watch and I wanted to ensure they didn't change it when I got it repaired. It was all still there but the guy that checked said the watch hadn't been sealed properly when they put the case back on. Overall I wouldn't really recommend this place. If you want a watch in the price range these guys sell just get a Seiko online. My experience here was kind of a nightmare and I kind of wish I never bought this watch, the whole ordeal was very off putting. I bought it not knowing watches, now I know better.

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

I have always been fascinated with this place because I am a Rolex fan. I finally broke down and…read morebought a Vintage Submariner from Jonathan and was super happy. After about 3 weeks I started to think that a Vintage watch wasn't really what I needed and when a small bracelet issue came up, I took it back to ask them to look at it. While I was there we discussed my concerns about wearing an older watch everyday and he helped me find a much younger Sea Dweller, which is perfect for my daily routine. He was able to make me a great deal on re-stocking my original buy and sold me my new watch without any problems! He is great to work with and is extremely knowledgeable! Great store and I highly recommend Jonathan!

We had an exceptional experience working with Tarang at Hal Martin's. From start to finish, the…read moreprocess felt professional, transparent, and completely personalized. Tarang helped us source the perfect 10.61 carat F/VVS2 radiant diamond, and the quality is incredible. The stone is beautifully proportioned and set with stunning craftsmanship, including a hidden halo and bridge detail that sparkle from every angle. What meant just as much to me was that he transformed my original engagement stone into a gorgeous pendant. Preserving that sentimental piece while creating something new was very important to me, and it was handled with such care. We never felt pressured -- only guided by honest expertise. If you're looking for exceptional quality and a jeweler who truly cares, I highly recommend Tarang and the team at Hal Martin's.

They erase bad reviews lol. They charge you to pay for your…read morejewelry repair and don't tell you about it. That's pathetic.

This might not be the first review I've written for this extraordinary business, but it's worth…read morerepeating. I've bought several pieces of jewelry here and had custom work done and the results have always been superb... high-quality work with small town friendly customer service. Absolutely superb business!

The Owner who is a Veteran was very helpful tho he told me things I didn't want to hear. Like the…read moreitems I bought at Auction may not be with I paid for. I left one item to be repaired. The location is good on a busy street.

Needed a little work done on an old ring that I haven't worn in 3 decades. James (the owner and…read morejeweler craftsman of the old school) did what I wanted done and offered some additional suggestions. Good guy, cooperative, and reasonably priced. He should be your guy whatever you need done.

We couldn't be happier with our experience with Whiteflash Jewelry! We were celebrating our 30th…read moreanniversary, and the entire process of selecting the perfect 1.5-carat natural diamond and solitaire setting was easy and enjoyable. Liza was incredibly helpful throughout the process, and she and the design team went above and beyond to create a custom plain wedding band that fit beautifully with the solitaire. Their guidance, attention to detail, and willingness to make sure everything was exactly what we wanted made the experience truly special. Most importantly, we absolutely love the finished product. The diamond is stunning, the setting is beautiful, and the custom band complements it perfectly. We couldn't have asked for a better ring to celebrate our 30th anniversary. We would highly recommend Whiteflash to anyone looking for exceptional quality, personal service, and a beautiful finished piece.

When shopping for a natural diamond bracelet for our daughter's wedding, we wanted exceptional…read morequality without paying extra for a big-name brand like Tiffany or Winston. Whiteflash exceeded expectations -- the care they took in helping us select the right stones was outstanding, and it was clear how much they've invested in customer service, from the first conversation through to delivery. The bracelet was stunning on the day. Highly recommend if you want real diamond expertise paired with a genuinely attentive buying experience

Today I went to Heritage jewelry and loan. I'll tell the truth after going to US coins when I…read morewalked into US coins, they looked at me like I was the plague. The security guard walked in after me. No one greeted me terrible so I go to Heritage jewelry and loan these guys were awesome. I had two rings. The gentleman explained to me why someone would be skeptical to deal with them. I get that but the treatment of US coins wasn't cool. These guys at heritage jewelry are awesome and the most important thing is they found a way to say yes I'll recommend this place to anybody.

This is THE BEST place to purchase great firearms and legitimate gold and silver bullion in the…read moreHouston area. Look no where else but Heritage Jewelry and Loan. This is a truly Great, Trustworthy Business that is worthy of the rating. This is my go to business for Gold, Silver, Guitars and Firearms. I know I'm getting a great product, or a fair deal, every time I come into the shop. This business is an essential asset in our community. It's a great place to find some very interesting coins or bullion, fine jewelry, unique furniture, Knick Knacks, professional cameras and lenses, timepieces (I'm talking Brietling, Rolex, TagHeuer), and sometimes to weird but interestingly valuable artifact (I.e. walrus husks, moose head, etc). When I need to exchange, trade, or sell my precious metals, the staff knows exactly how to verify the items and is VERY FAIR in their terms. The staff is extremely professional and really understands the importance of the role this business has in our community. Seriously, thank you James, Thomas, and Sam for operating this business as well as you do. Your high integrity and character shows.

I have a very huge problem with this location in specific... their service is too perfect. As soon…read moreas I walk in I am immediately greeted by the entire team and it feels so welcoming almost as if I am coming into my own house. Holy moly! It is so exciting to see my favorite employees. I still remember there names! A young man named Drew. WOW what a fella, he really helped me with my Burberry purchase then I was helped by this manager named Aya and by golly I have never received such exquisite service. Then this young man Daniel came and checked me out and can I say the amount of professionalism he expresses. I will always love to come back for more watches from this exact store!

Doing some Memorial Day shopping and we came across this location with my girlfriend . She has…read morealways wanted a Michele watch and we were overwhelmed with the variety of selections they had in the store. A few days later she realized she had scratched the band and was distraught. We called in and were helped by Alex and Linden and they helped out tremendously. We ended up actually switching it out for one we didn't see the first day, and having it shipped in from Vegas. Would recommend for sure!!

Prompt replies, awesome personal service. I came in to have a locket clasp repaired and to have my…read morewedding band enlarged. I plan on returning with more items.

Rose at Concierge Jewelry repair was very kind and patient with my 88 year old mother-in-law. She…read moredid an excellent job with the jewelry and her prices are reasonable. I highly recommend this business.