We couldn't be happier with our experience with Whiteflash Jewelry! We were celebrating our 30th…read moreanniversary, and the entire process of selecting the perfect 1.5-carat natural diamond and solitaire setting was easy and enjoyable. Liza was incredibly helpful throughout the process, and she and the design team went above and beyond to create a custom plain wedding band that fit beautifully with the solitaire. Their guidance, attention to detail, and willingness to make sure everything was exactly what we wanted made the experience truly special. Most importantly, we absolutely love the finished product. The diamond is stunning, the setting is beautiful, and the custom band complements it perfectly. We couldn't have asked for a better ring to celebrate our 30th anniversary. We would highly recommend Whiteflash to anyone looking for exceptional quality, personal service, and a beautiful finished piece.

When shopping for a natural diamond bracelet for our daughter's wedding, we wanted exceptional…read morequality without paying extra for a big-name brand like Tiffany or Winston. Whiteflash exceeded expectations -- the care they took in helping us select the right stones was outstanding, and it was clear how much they've invested in customer service, from the first conversation through to delivery. The bracelet was stunning on the day. Highly recommend if you want real diamond expertise paired with a genuinely attentive buying experience

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

My fiancé bought THE engagement ring from Apollo Diamond. I don't have direct experience with…read morecommunication with Mr. Bui but from everything I've heard from my fiancé, he made the buying and curating experience so simple and easy. Mr. Bui really encapsulated all of the details that we talked about over months so so perfectly. To preface, we had gone to multiple big chain jewelers to browse and kind of figure out what I'd like. I wanted a very specific cut (elongated hexagon) & all the jewelers we had talked to stated that it was pretty much either a grueling process to get the cut or just not an option at all. Because of this, I had settled on another cut and was fully expecting that cut for our engagement. When my fiancé had popped the question and showed me the ring, I was STUNNNED. I was in shock that he had found the cut I wanted as well as incorporated all of the small details that we had talked about. Mr. Bui, thank you for making this engagement just that much more special, and curating my DREAM ring. It's beautiful and truly one of a kind. HIGHLY HIGHLY RECOMMEND Apollo Diamond for all future engaged couples!!

I needed a college ring resized. Many places apparently wont do it because of risks involved or not…read morehaving the right equipment. Since it's large there's a chance of damaging the shoulders, texts, etc. My big concern is my fingers swell/shrink and I lost my last class ring from it falling off. The gentleman at Apollo advised making it larger and give it a week and see. The ring would fit right some days and almost fell off others as I suspected. When I went back to explore other routes he had a genius idea. He said he could place 2 gold beads inside the ring. It would grab the knuckle and stay secure but if my fingers swelled it would not hug the side of the ring. Been wearing it for a week and it's the absolute perfect fit. I don't feel the beads at all and wont have to worry about it falling off. Customer service was great and turn around time was very fast. A+ will be going back for my jewelry needs.

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.

They had my engagement ring resized bigger in 5 business days exactly and they were so…read moreprofessional, I would definitely recommend coming here for any jewelry they will take really good care of it for you, God bless

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

Business is closed while ago even still have the signs. As of 2/3/2025 I was told that this…read morebusiness is permanently closed. Very disappointing to find this at their store.

I took 4 old watches here and it was only 15 dollars per watch to replace the batteries. Glad I…read morefound this place.

HE WENT TO JARED, BUT WONT BE GOING BACK! Stopped by to have…read morea watch band adjusted, simple move a pin but not remove a link. 5 minute fix cost me $36.99. Rung up as a donation to St. Jude. I'll save this receipt for my CPA to claim on next years tax return as MY charitable donation.

I am extremely disappointed with the customer service I received at Jared in Sugar Land. My…read moreexperience with Orlando was far below what I expected from a jewelry store that promotes professionalism and customer care. From the beginning, the interaction felt dismissive and unwelcoming. Questions were met with short responses, and I felt more like an inconvenience than a valued customer. What should have been an exciting and enjoyable jewelry shopping experience quickly became frustrating due to the lack of attentiveness, communication, and overall customer service. Purchasing jewelry is an important experience, and customers should feel respected and appreciated throughout the process. Unfortunately, this visit left a very negative impression, and because of this experience, I would seriously reconsider returning to this location in the future.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

I sent request about information on some used Rolex clasps but never heard back! I guess they don't…read moresell Rolex parts.