I came back for a few days of work with a wedding party Friday in Dallas, TX. I didn't need a…read morefill, but nails and toes must match. So, messaged my sister on the plane asking her to call for an opening. My lucky day! From red to natural. OH YES! Both hands and feet look perfect. The salon's vibe was just as great as the last time.

One of the oldest running nail salons in Jenison with original owner-- that alone speaks volumes…read more Jenny is my go to gal for over two decades and has always done a great job! Not only are her services great and reasonably priced, I feel good supporting small local businesses such as hers. It's nice to get to know Jenny, listen to her stories about her children/grand children grow up (all Jenison graduates & students), and of course, walk out with "happy feet" and beautiful nails. I would suggest calling ahead to make appointments as she now works alone. Very ideal for peaceful pedicures or just simply getting nice quiet me time. I always look forward to my appointments!

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

I got a fill on my acrylic nails this past weekend. I was not happy with my previous set from a…read moredifferent salon. But these were beautiful and natural looking. Will be going back from my next fill.

Dalena is wonderful! Always on time and listens to what I want, never felt pressured however she…read morewill explain different options available which is nice to know.

I was treated to a long overdue mani and pedi and boy was it amazing. We got the works, rose petals…read moreand orange infused water, hot stone leg massage, paraffin feet wax, orange oil leg scrub, then a steam towel wrap with orange slices. My feet and legal looked and felt amazing. The workers were so nice and were pretty funny too, so that made the environment even more enjoyable for me. The salon it's was chill with a beautiful bright decor that made me feel welcomed. I'll be returning my next time in town.

This place is nice! It's brand new and you can tell. The space has what I think was 17 or 18 pedi…read morechairs plus 3 kids chairs. The other side was the mani side which was equally as large. The employees were all nice and welcoming. I was offered a plate of food and even an eggroll upon arrival. I was impressed with the hour long pedicure and the manicure was close to 45 minutes - I got shellac for both. I was so happy to have been one of the first 20 customers for their opening as I received 50% off! How fun. I will be back in a month to see if it's still living up to what the opening day was. Welcome to the neighborhood!

Im not from this area so I asked a friend where to go to get a nice pedicure. I called and made…read moreappointment and during appointment I explained I wanted my "big" toe fixed. My big toe breaks all the time and it catches on socks so I have to have it fixed. . My large toe nails are both broken/half there. When I get there I explain I had an appointment. Yeah yeah! I had booked the appointment with a lady. So the man at a station come over. I explained about what I need for the two toes. I said I can show you photo. No no, I fix. Then I get my feet in the water. I ask, how much. They had me just a chart of scents. I ask again. No, there is no price. She states $45.00 I said, is that with the acrylics on the toe. Yes yes. He gets started. I notices he is drilling all my toes. So I mention. I just wanted the big toes acrylic the rest just polished. He just keeps going. While doing the cuticle work he nips me pretty good and draws blood. I understand that can happen. I said nothing. (My nails had nothing on them. I had not had polish on in months) no reason to SAND the toe nails. He then proceeds as normal. Then he slaps on the acrylic. And only does the part that is missing. I'm like, that doesn't look right. He must be gonna let it dry. They he does the other toe the same way. He never brings the acrylic down on the whole toe. He lightly sand it but doesn't buff it, I'm like hmmm. Then he starts to put polish on, no base coat! Then proceeds to polish all the nails. I'm like, hey..: these toes are bumpy, they didn't understand. I said lumpy. Lady tells him. He snaps in his native language that he wasn't finished. She tells me he wasn't finished. Like, that's odd he is polishing the nail. She said, he will make right. He continues to paint my toes. I say, it's still very lumpy cuz you didn't do the whole toe. He then proceeds to just FILL in with Polish. I say, now you know that is not right and it's not gonna dry. He still is trying to get my other toe to stop bleeding. Uggg, so I decide that I'm just not gonna tip him well. When I go to leave she says $50. I said, you told me $45 plus he filled in my acrylic with polish. She just looks at me. I noticed I didn't have the right change I had her $60 and she says "thank you" I say. No no you owe me $10 and then I will tip. She says, NO CHANGE. I'm like, wtf! Now mind you, I'm not one to usually speak up, I let people walk all over me I'm told. So again I said. No I would like my change. The man who did my pedicure shouts BYE! So no, I will not go back and I'm gonna yell at my friend for recommending this One positive is the place did seem very clean.

I received a gift certificate to this salon and went in for a basic pedicure which felt like a…read moredeluxe! Helen took special time and care and did a Great job! I was surprised with all she did! Family owned, which is a plus for me. The atmosphere was very clean and calming. No doubt I will be coming back!!

Let me preface this review by saying I am an extremely loyal person! Once I find a place that has…read morefriendly people and great service, I am a repeat customer. I have been seeing the same nail person for over 10 years and recently she sold her salon and moved to Holland. I was a bit sad to have to try a new nail place... however I was blown away by the quality of the pedicure I received on top of the employee friendliness! This is my new nail place and I am so happy that I stopped in. I highly recommend the deluxe pedicures- my legs felt incredible afterwards!

I got my nails done by the "new girl", she did a fantastic job. Very friendly and personable. She…read morewill now be the only one I go to!! Call and ask for Bea!! She's the best!!

I used to love going here for mani/pedi - since it's so close to my house - but it has gone way…read moredownhill for service. I was the only one in the place for my scheduled appt time - a shellac pedicure -- and it took less than 30 minutes - to remove old shellac & do full pedicure - SO RUSHED and NOT thorough at all. Heels still rough afterwards - and basically no massage. So, so disappointing. And, $60 for that, plus tip! Crazy overpriced - so $72 for 30 minutes....

I came here to get a pedicure done. I had made an appointment but they were busy and I had to wait…read morefor an open chair. No one told me to go look at the wall of regular nail polish even though I was there for a regular pedicure and they asked me to look at their gel option rings at first. I would say the use of organic in the name is pretty liberal - the nail polishes, gels, dips, and spa products they use are no different than any other typical nail salon- so don't come here specifically for that! Prices are a tiny bit more than other typical nail salons, the quality of the work is pretty standard for a regular pedicure. It's pretty much the usual experience of needing to clarify with the employee doing your nails exactly what you want so that they don't up charge you on additional upgrades.

What is your new pricing list for nails ? I've had a pedicure from here and it was amazing!! Need…read morea fill-in

Love this place! I've only gotten pedicures here but I'm always happy with the service when I'm…read moreleaving! They have fair prices and a lot of colors to choose from. For pedicures, they do a pretty long foot/calf massage which is super nice. The main salon area feels and looks clean as well.