1. HVAC Bros

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    Thomson Air Conditioning - Enjoying another beautiful day working on a/c installation!

    Thomson Air Conditioning

    (644 reviews)

    I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

    My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

    1st Choice Heating & Air Conditioning

    1st Choice Heating & Air Conditioning

    (535 reviews)

    I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

    I received a competitively priced estimate from 1st Choice for a 5-ton Lennox heat-pump system…read more However, I decided not to proceed because the company refused to revise its initial estimate to include several important details and stated that the estimate would serve as the final contract. The proposal specified a variable-capacity heat pump even though we had discussed a two-stage system, but it did not clearly confirm how the equipment would operate with my existing zone control board. It also did not include the AHRI Reference Number needed to verify the exact system's certified efficiency, nor the requested surge protection. For a major HVAC installation, important equipment specifications and agreed-upon work should be clearly included in the written contract. Although the price was competitive, their unwillingness to revise the initial estimate left too much uncertainty for me to proceed.

    Evolution Heating And Air Conditioning - American Standard - Added AC to home to provide reliable comfort all year long!

    Evolution Heating And Air Conditioning

    (302 reviews)

    My old condenser finally breathed its last breath. I had already repaired it a few times and the…read morelast repair only bought me a few more weeks. When the repair guy told me there was no warranty on the work because my AC was so old, I knew it was time to stop throwing money at it and replace the whole thing. I started calling around and getting quotes from several HVAC companies. Surprisingly, the pricing was all pretty similar. The big difference was the equipment. A lot of the companies were quoting brands I either hadn't heard of or didn't have much confidence in. Evolution was the only company I spoke with that was using American Standard and really stood behind the quality of the equipment they were installing. That ultimately made the decision for me. The entire process with Evolution was professional and easy. They showed up, got to work, and had the full installation completed in about 5 to 6 hours. I was expecting the house to be without AC most of the day, but they got everything done much faster than I expected. We've had the new system running and love it. The first thing we noticed was how QUIET it is. Our old condenser was so loud that you always knew when it kicked on. With the new one, I sometimes have to actually listen for it to make sure it's running. Replacing an entire AC system is not exactly something anyone gets excited about spending money on, but if I had to do it, I'm glad I went with Evolution. Good equipment, professional installation, and no games with the pricing. Very happy with the decision.

    They provide great service and are a pleasure to work with! One time I contacted them after having…read morean issue with cooling my 2-story home during a hot day. They managed to address an issue relatively quickly. Highly recommend them for anything related to A/C and heating. Thanks!

    HVAC Bros - hvac - Updated September 2026

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