Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

Eric Sanders at Absolute Airflow was very Knowledgeable and had Great Customer Service!!read more

Eric Sanders was the technician that completed maintenance on our system today. He was awesome and…read morevery educational. My wife and I understand more about how our system operates. Other technicians have never been so informative as he was today. Most technicians come and do their job and leave, but with Eric you can tell he takes pride in his career and is second to none!

We had a new Daikin HVAC system installed and had new ductwork installed. Jack was original contact…read moreand sized the system. He was helpful by properly sizing to avoid buying two systems. The installation took two days. The crew was very professional. Tony explained the thermostats, show me the system and went through a thorough checklist before leaving. They did a good job protecting the floor and cleaning up after day 1 and day 2. Tony, Michael, Cris and Frank were professional and polite. We were very pleased with the outcome.

Having used J Martin for an AC tuneup few weeks ago, Shay let me know that there was asbestos in my…read moremom's attic. So we used J Martin to remove the asbestos and fully clean and sanitize the attic. The air ducts we're also old and and so we had them replaced and then lastly put in good insulation. The workers were amazing! This project took several days because I decided to have them also clean my attic and put in good insulation. Angel and Leo were there every day and were extremely kind, courteous, and professional! They did very thorough work and answered all of my questions and even took photos and video to show me the before and after. Very quality people you can trust to do the job right. On some days there were other workers, like John and Abraham, who were also very kind and professional We are extremely satisfied with the work and highly recommend J Martin.

We had our AC installed in April using Vigil Air. They were very professional and friendly. They…read moreshowed up on time, did an assessment and recommended the equipment. They were very responsive through the whole process, and the team was able to install a central air system in our home in 1 day. They quoted me the best price out of everyone I reached out to. Everyone was really nice, respectful and they cleaned up which was appreciated. I would recommend Vigil Air to anyone interested in getting AC/Heating installed.

Robert came and provided an upfront honest overview of our existing central heating. We requested…read moreto add central AC to the unit and Robert was reasonable in his approach and it was obvious he wasn't trying to upsell. He even recommended ways to lower costs. Susy scheduled us promptly and was an ease to work with. Installation was a breeze and we are enjoying our AC. After install we requested an adjustment to a vent register and Susy had a technician come out promptly at no extra charge. Overall this was a great family owned business that prides themselves in customer service and genuinely cares about their customers. Recommend avoiding big name companies and support local businesses like VigilAir.

Our condenser unit broke due to old age and we were able to get Rebel Air to replace everything…read morewithin 5 days! They did a great job removing the existing units, cleaning up after themselves and communicating with us throughout the process. We had some issues with the condensate line draining after the new install but they were very responsive in trying to get everything working with their busy schedules. Their prices are super competitive and this was what made us go with their service in the first place. We're so happy with our new heat pump inverter and definitely recommend everyone at least get a quote from Johnny and the Rebel Air team!

UPDATE: Johnny called a few minutes after the review and he advised that his staff were in the…read moremiddle of other jobs and couldn't respond to me earlier (I will say Johnny is very responsive and has been throughout this project). Graciously, he took my feedback of asking his team to leave voicemails (or text) to help resolve some of the miscommunication. Thankfully Frankie and Edwin were able to squeeze us back in this afternoon and completed the scheduled work. They were incredibly pleasant, apologetic and kind. We have a couple of visits left for the HERS inspection (along with Rebel Air staff) and the City inspection. Looking forward to a hopefully smooth closeout to this project. ORIGINAL REVIEW: I hate to leave this review, because everything had initially gone very well with our project. We spent well over $20k to do ductwork, put in a new HVAC system in and add a mini split. The initial visit with Johnny was wonderful and he did a great job explaining the work and provided a competitive quote compared the other estimates we received. He also provided great recommendations on additional registers/vents to balance out our airflow. Those were installed, but instead of the additional vent he originally suggested in our west-facing living room, one was added in the kitchen, making the kitchen very cold but the living room very warm. The work took longer than the original 5 days planned (about 7-8 days), but they did a great job cleaning up after. This was in March 2026. It is now July 2026. During the initial estimate, Johnny had indicated that they were happy to come by to adjust dampers as needed, and Vincent was very helpful with that although advised that we need to rotate the TDuct feeding into the kitchen/living room to better balance the airflow. The work wasn't done correctly to begin with, but we are ok with that solution if it helps the situation. When the HERS inspectors came to help finalize the City permit in April, they noted that none of the caulking was done. This morning we had an appointment from 8-10am to do the caulking and rotate the TDuct that I am taking time off of work to do. I called in past 9am to get a status update but I'm told a representative (Edwin) knocked and called but left when no one answered. I was in the back doing a bit of yardwork with my phone on me - several calls, including spam came in, but no voicemails. No videos from our doorbell or cameras out front show anyone coming to the door or up the walkway. I have texted Andrea to get a status update or reschedule and am waiting to hear back. Given that the initial interaction was positive, I hope that this is a fluke and a dropped ball with the miscommunication this morning and not a lack of interest on Rebel Air's part since they have already been fully paid. I hope to finalize this project soon and finish the permit with the City.

I was able to get an appointment in less than 24 hours. Communication throughout was great. Their…read morepricing is tough to beat. Will get a tuneup from them every year because it's so easy. If I ever need major A/C work, I will definitely be calling Air Services!

Had a tech come over for a summer tune up on a new construction…read more Didn't have shoe covers and had to ask him to take off his shoes He poke two holes in the vents to measure the temperature difference. What the heck. Go down to the vent and measure the difference versus making holes in the new vents. He blew a fuse on the unit and had to get it new one He dirtied and damaged the paint on the ceiling. To clean the condenser, he just used a blower. Other companies wash it down. In summary, the tech made more damage than even helped.

First off everybody is very friendly and kind . Excellent customer service from Hugh who answers…read morethe calls. John who kept in contact with me and helped answer all my questions and concerns. John work side-by-sid with Sean who helped install the air conditioner with a couple of other guys. They did an excellent job! The job only took 5 hours. I don't think I could've asked for a better group of people. Hard to find nowadays. Thank you ALL for your help and your kindness. Andrea C.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

I also used GC when I replaced my HVAC system at my condo in Los Angeles and they did a great job…read moreand the pricing was reasonable.

RE : GC HEATING & COOLING 6940 Knott Ave.,…read moreUnit H Buena Park, CA., 90620 July 9, 2026 We, the customers assume, in good faith, that when we agree to pay X dollar amount of money for services, or for goods, we are getting our money's worth. Definitely not substandard quality. Definitely not "Mickey Mouse" work. *2019 - I had new air conditioner ducts installed, because the old one had asbestos. Although I was informed that as long as you do not touch the asbestos, it was "safe", I decided to replace the ducts. *July 10, 2020 - GC HEATING & COOLING installed a new AC system *Jan. 19, 2021 - GC HEATING & COOLING adjusted the offset pressure at gas valve because it was not working. *Feb. 12, 2021 - GC HEATING & COOLING had to replace the inducer motor. *August 9, 2024 - I posted a bad review of GC Heating & Cooling on YELP. The owner, GUSTAVO CANO, reached out to me, and we discussed my issue. He convinced me, that the reason I was having problems with my unit, was because I did not agree to allow him to replace the ducts. He said the solution to my complaint, was for him to replace the ducts. *August 15, 2024 - GC HEATING & COOLING replaced my ducts, and I paid them $5,200.00. I took down the bad review on YELP. *September 17, 2025 - I called Gustavo Cano about issues, and he was visibly upset, and combative. He said he was coming, but that he would charge me if my complaints were unfounded. He never showed. My issues are the following: 1. The strap of the duct fell off. 2. SEALP Plenum duct sealing - NOT FULL SYSTEM 3. Type of Ducting/Condition : MYLAR not sealed. My AC system was installed July 10, 2020, six (6) years ago. Now, apparently, it has a leak. My old YORK air conditioner was twenty (20) years old when I had it replaced. It never broke down. I religiously have my unit cleaned, and turned up yearly by professionals. GC HEATING & COOLING is just very disappointing. If you value your money, then please learn from my experience. DO NOT HIRE THEM. Olivia Soriano