We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

They are clowns. They didn't keep their commitment on when my computer was going to be ready. The…read moreowner called me entitled. Not a good way to speak to customers and I didn't get my computer done. DO NOT USE THEM. THEY ARE HORRIBLE. Juan, I see your comments below. You all said you would have it ready and did not keep your comment and then treated me poorly by yelling I was entitled. You all lied to me and then called me names. NOT OKAY. PS potential customers - they give a discount for good reviews that is why they have good reviews. Don't be fooled this owner and his team lie and dont do good work. PLEASE DON'T WASTE YOUR MONEY. Go anywhere else.

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

After a bit of research, I selected Digital Junkie for our IT support here at our PostNet store in…read moreRound Rock. I hoped Ellsworth would work out. After many months of working with him, I can't say enough good about his knowledge and helpfulness. From simple computer help to major server networking, to security systems and cameras, to a disaster recovery plan, he does it all, AND he does it well. It's been a blessing having his support for such an important aspect our business.

Ellsworth rocked it! Go to him if you want assistance with a NAS and Plex setup. His knowledge,…read morepatience, support, and research were invaluable. He helped me in 3 monumental ways to bridge the IT gap I was struggling with. 1. Remote users now have a direct connection to my Plex library. 2. Users can download media content again from my Plex library. 3. He also helped me have direct access to my NAS via my cell phone.

Mark is great. He really listens to what your tech issues are. I've had him work on laptops and…read moretablets. All of them have touch screens, which some repair shops won't work on. He's replaced a laptop screen and an iPad screen for u My last issue concerned the file system on my Dell laptop. OneDrive had apparently created new files and folders in various places on my C drive, which crashed some of my apps. Mark put my files back in order and reinstalled my broken apps. I also had him purge my computer of OneDrive and everything related to it. For this I was charged around $95. I consider it money well spent.

I brought my iPhone in to see if it could be repaired before giving up and buyiing a new one. The…read morephone was repaired quickly and the price was very low. Thank you!!! I'm a happy customer.

My fairly new laptop would not boot up when plugged in and the battery was drawn all the way down…read more Took it to Click, was greeted by Tess, and I explained the problem. Tess said let me try something. She plugged it in, help down the on/off button for a while and voila! It worked. Quick, easy, and no charge! Tess was great, knew her stuff, and solved my problem very quickly. David Wright

Have used Click Computers for years and have found staff to be very knowledgeable, effective, and…read moreefficient in handling myriad computer issues.