Avoid this place completely. I went to Guardian Computer on the 2nd floor of the Galleria Market to…read moreget a device serviced and had an incredibly unfair and hurtful experience with the owner. I watched him provide good service to other customers right in front of me. But when it came to me, I couldn't even give him my money. I am a Black man, and I was completely turned away and treated differently from everyone else. I explicitly offered to pay for the services, and put in my own time and effort just to get help, but he refused to serve me. There was absolutely no legitimate business reason for this treatment. What felt the worst was the owner's total indifference--he didn't seem to care at all that he was being completely unfair, treating me differently, or that his behavior was hurtful. I have the data of exactly how this interaction went down. Take your devices, your time, and your hard-earned money somewhere else where customers are actually treated with basic fairness and human respect.

Originally left a 1 star negative review because they were closed during stated working hours…read more Decided to give them another shot. Luckily, this time they were open and I must say that i was pleasantly surprised at the level of service they provide. 1.) he diagnoses your computer on the spot for free and tells u exactly whats wrong with it. 2.) gives you the price up front with no bs fees trying to trap u to use them (i.e diagnosis fee). 3.) backed my needed drives 4.) fixed the computer same day 5.) not only fixes the computer but makes it even better with added ram and free software that u normally have to pay for. Ive went to many local computer repair stores and i must say this store is the best by a long stretch! This store is legit and i couldn't be happier to have finally found a comp repair store that know what they are doing and not trying to rip u off. I plan on always using them in the future for all my comp repairs. Just make sure to call ahead to make sure someone is there.

I was scammed here out of hundreds of dollars by the owner. Came in with random shutoffs for my…read morecomputer and they said all my parts were bad and old and that I needed to replace it, so I did, including the CPU, motherboard, fan, and power supply. It was a lot of money but I needed it working ASAP so I left it with them. It turns out they replaced my old 3700x CPU with a worse one 5500, so I called and asked them to replace it and give me back my old CPU (which by the way wasn't broken and worked fine). So i returned and the owner Robert said he would replace the CPU and the fan for free over the phone. And when I got there a week later, he said he can't honor that and that he needs to charge me 65 to install the fan (which I tried myself later at home and did it in 10 minutes?????). And then later told me when I came back that it was shutting off randomly, and they couldn't figure out the issue and made me wait the whole day, said it might be the RAM, the motherboard, whatever. Got me to buy extra RAM for $300 and a more expensive ASUS PRO motherboard used for $320 (im thinking they overcharged me for this too cuz these were all used parts). And at the end they seemingly got it to work but my pc was still broken when I got back home. Kept shutting off. They charged me $422.50 for 6.5 hours of labor of after seemingly telling me they can switch out the cpu. At this point theyve grossly overcharged me for literally everything, and never fixed my computer. Made me waste the whole day sitting and waiting, and I have a feeling either they don't know what they're doing or they will inflate and complicate stuff to suck more money out of you. I needed my pc working so I opened it back up and fixed it myself. It really wasn't as hard as they were claiming. I replaced the cpu with the old one they tried to keep saying it was broken and it was working. It literally didn't take more than an hour. They are predatory scammers and they will inflate the job so they can get more money out of you. I have asked for a refund because the repairs werent done. I haven't heard back. I will never return to this predatory scamming shop.

Stopped by for the first time to get me and my girlfriend's gaming PCs fixed up. Both were totally…read moreout of storage and had a few other gremlins under the hood. The team here? Absolute legends. Super patient, really took the time to chat with us, figure out what was going on, and give honest, helpful advice (no upselling nonsense, which we really appreciated). We showed up a little under two hours before closing and asked if there was any chance they could get everything done that same day because we had big gaming plans that night! Despite the clock ticking and a steady stream of customers, they somehow managed to take care of us completely. They even stayed almost an hour after closing just to wrap everything up and make sure our PCs were running like new. No rush, no pressure, and no extra fees. Just awesome service. Everyone was super friendly and easy to talk to. They even cleaned out all the dust bunnies inside our towers, bonus points for that! After the repairs, both PCs are running faster, smoother, and better than ever. Safe to say, we're officially fans. We'll definitely be coming back!

My Macbook air battery was swollen need to be replaced. It took only about 5 mins!!!…read more Quick service & reasonable price Recommend!

I been here three times already and I will be coming back again if I have any problems with my…read morephone or laptop. They might not be overly service oriented but they do get job done on time they said they will. I would suggested calling around first before coming here so you know you are getting the SERVICE.

this is the third time I have tried to leave a positive review for this company - the service is…read moregreat, turn-around time really fast and their prices are excellent. YELP people: leave this review up for more than a week please....if you remove it again, I will wonder who is going to YELP on dubious Yelp practices.......

These guys have saved me in a crisis twice! Both times I was in a crunch to meet a huge job…read moredeadline and had computer failures. They recognized the urgency and were able to fix my computer issues within 24 hours, saving me from client disaster. They are easy to work with and very professional. Highly recommend ER and I will use them again. They service both Macs and PCs.

My Samsung printer needed service, and I found Megacom through Samsung's website. Megacom was…read moreextremely professional and courteous over the phone. They even warned me about the construction going on around their location and told me where to park. After I dropped off my printer, they called me back a few days later to give me an update of their progress. I wasn't expecting the call, but it's certainly appreciated. Two days later, I got another call informing me that the repair was done. After I picked up my printer, they followed up with another call to make sure that it was working properly. I was very pleased with my experience with Megacom, and I would not hesitate to recommend them for your computer needs. Their customer service is top-notch.

After having continuous problems with our HP laserjet printer, I called asking for a repair…read moretechnician to see what the problem was. Jason (the repairman) was so nice and tried to help over the phone to save us the service fee. But alas, our 8 year old printer needed professional help and Jason immediately drove over. He checked every roller, the fuser, feed tray and all the inspectable components. Instead of telling us all the parts we would need to buy, he sourced what we had from two old broken trays. He even threw in a free roller that was better than our worn roller. He did a stellar and thorough job. I would easily choose him for future computer and tech problems.

저는 모든 컴퓨터 부품을 구매한 후, 이 지점에 가져가서 돈을 내고 컴퓨터 조립과 윈도우 운영체제 설치를 받았습니다. 처음부터 소프트웨어가 불안정하다고 느꼈고, 제 컴퓨터…read more사양으로 충분히 가능해야 할 게임들이 심각한 렉이 걸렸습니다. 처음에는 인터넷 문제인 줄 알고 3달 동안 고생하며 해결을 시도했지만, 결국 다른 수리점에 방문해 문제를 점검받았습니다. 그곳에서 CPU 쿨링이 제대로 되지 않는 문제를 발견했고, 이 지점에서 CPU 쿨링 팬을 거꾸로 장착한 것을 확인했습니다. 이곳은 팬의 앞뒤조차 구분하지 못하는 수리점입니다. 컴퓨터를 열어보니 기본적인 선 정리도 되어 있지 않았습니다. 정말 실력도 기본 지식도 최종적으로 사장은 끝까지 내 잘못은 아닐거라는 태도로 사장의 인간성까지 부족한 곳입니다. I bought all the computer parts and brought them to this location, where I paid for the assembly and Windows OS installation. From the beginning, I felt that the software was unstable, and games that should run smoothly with my computer specs experienced severe lag. Initially, I assumed it was an internet issue and spent three months trying to fix it. Finally, I went to another repair shop today, explained the symptoms, and found out that the problem was due to improper CPU cooling. They confirmed that the cooling fan I provided had been installed backward at this location. This repair shop can't even distinguish the front and back of a fan. When I opened the computer, I saw that even the basic cable management had not been done properly. This place lacks both skills and basic knowledge.

Every year, I format my laptop and computer. My friend recommened me to this place off of Olympic…read moreand Hobart (inside the same plaza of the post office). I thought the name sounded familar and found out this was the mother company of the computer store in the Galleria mall (Western & 4th) Anyways, I needed a place that could format my laptop fast. The guy told me to drop it off in the morning and they had it ready for me by lunch time. Not only that, with my desk top computer, they delivered it to my house. No need to lug that heavy thing!!! They installed many other programs as a service when I paid for the windows. And now I have him on my phone to text whenever I need help. (He never gets annoyed when I call him for the stupidest computer problems) Seriously, he's the guru for computers. I have recommended him to several of my friends and they say that he's good at his job and the prices are very reasonable. The parking is limited, but usually the people that come into this mall (?) don't seem to stay long, so if you wait a little bit, a space opens up on Hobart (dead end street). Also, do not park on the curb after 3, I almost got towed...

In and out in 20 minutes, fixed my iPhone 15 pro screen for such a great price! Thank you so much,…read morewill be coming back for all future repair needs.

This my go to spot right here when I need my phone fixed. Bro is super cool and gives me discounts…read moresince I'm a regular customer. He has great communication skills and always finishes the job efficiently and right on time. I'd refer anyone to come here who needs there phone fixed right away.

Technology is now attached in our lives that we rely on it heavily and when they break down, only…read morestress is inevitable. iTech is a hero that everyone needs when technology fails. I have been coming to iTech for 5+ years since it was subleasing a room in a cell phone store near Zion Market Buena Park. I had computers reformatted, video cards installed and hard drives replaced. He fixed my wife's MacBook Air, set up networks and back up drives at my work. He knows it all. A friend asked me if I knew a repair shop to fix his failed MacBook hard drive, and iTech was the first place I recommended. He got quotes from other neighboring competitors, but ultimately went with iTech because Mr. Kim offered the best price as well. In the end, he was completely satisfied the service too and became a loyal customer. What makes me come back is Mr. Kim's reliability, honesty and value of service. There's a back parking lot and enter from there. You can also call to make sure he's at the office or if you're trying to get a quote. Mr. Kim provides periodic updates of what is wrong with the computer and when it will be completed. He doesn't do unethical practices and salesman like up selling. He goes straight to the problem and recommends what you need. I hope your technology doesn't fail you, but if it does, iTech is the real deal. Trust me me Yelpers.

My computer crashed and it turned out to be my hard drive. Luckily they were able to back up my…read morefiles on to a new one. They had my computer back to me in a day.