Hyatt Centric Brickell Miami is located near the financial district, is within walking distance of Biscayne Bay, restaurants, and stores, and is a 15-minute drive to the cruise port. My husband and I stayed at this hotel for one night prior to a cruise. We used credit-card points to pay for the room. The employee at the front desk spoke nicely with us and allowed us to check into our room early. Our room had a balcony, king-sized bed, television, desk and chair, sofa, closets, large walk-in shower, wi-fi, and views of the bay. The room was comfortable and clean, but we could sometimes hear our neighbor's loud music. I did notice that the floor boards had gaps and that some wallpaper in the bathroom was peeling. Building amenities included a business center, meeting rooms, swimming pool, fitness center, a restaurant, etcetera. This hotel has a restaurant called Caña, and we ate one meal there. I will review it separately under its Yelp listing, but it was decent. read more

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We had an absolutely wonderful stay. Five star experience. Our room w/ balcony and ocean view on the 24th floor was simply amazing! Room was very clean and big. It has a huge, nice modern bathroom. The halls of this hotel is very nice and high-end. The front desk staff was very welcoming which we really appreciate :) They have a nice restaurant that serves really good Cuban food! They even have a lunch special that can't be beat! Hotel is in a really good location. a 10min walk to Brickell City Center which we absolutely loved. It's in a very safe neighborhood so walking to the mall even at night doesn't feel sketch. They also have valet. Overall a great stay. So happy we've found our Brickell spot! We will definitely be back! Thank you Hyatt :) read more

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Viva La views in Miami ! This hotel is absolutely beautiful and full of great vibes. Centrally located in Miami , this hotel is a 6 minute walk from Brickell village and lots of fabulous shopping and eats including bayside marketplace . I love staying here for both work or pleasure. They have an amazing Cuban restaurant, valet services and well designed rooms. Next time you visit the 305, book a stay here ! read more

Hyatt Centric Brickell Miami - Pool view into brickell - Hotels Near Me - Miami, Florida

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Was in Miami for the night and stayed at the Hyatt Centric Brickell. The location is excellent as it was walking distance to the water and nearby restaurants. Check in time is at 4pm but our room wasn't ready when we got in. Due to the busy holiday , the cleaning crew needed more time to flip the rooms as other guests were checking in and out. We weren't the only guests waiting for our rooms... there were several others. So we went upstairs to the bar/restaurant on the second floor to kill time with our drink vouchers. By the time our room was ready, it was almost 6pm. Because of this, the front desk gave us more drink vouchers and gave us a late checkout of 130pm instead of the standard 11am. We stayed in the junior suite and it was spacious. It came with 2 Queen size beds, and pull out sofa bed and an outdoor balcony with an amazing view of the water and nearby hotels. If you want more stunning views, take a dip in the rooftop pool. If you're driving your own car here, take advantage of their valet parking. It's $40 but it's actually way cheaper compared to the parking garage across the street which was $60. read more

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Everything was excellent except for the housekeeping. My comforter had brown stains and the floors felt sticky. There were little details that didn't feel like the room has been truly cleaned. The location, property and service were all 5 star. I would also say it's a bit overpriced for a Hyatt. I wanted to extend my stay and the quote was $900 per night. I was able to find a much nicer hotel around the corner that was a whole apartment style room for $400 less per night read more

Clean hotel. Def wouldn't stay here more than two days. It's a run and gun. No lobby. Small restaurant. Fitness center is a joke. If you need a place to crash in Brickell - solid choice. read more

I booked a day room at the Hyatt Centric Brickell Miami through ResortPass and it was a great experience. From the moment I checked in, the staff was friendly and made me feel totally welcome--even as a day guest. The room was sleek, modern, and super comfortable, with a gorgeous view of the Brickell area and bay. I ordered room service from the onsite restaurant, Caña. I got the Caesar salad with avocado, bacon, grilled chicken, and a hard-boiled egg, and it hit the spot. I spent some time working in the room, then headed to the rooftop pool, which was beautiful and peaceful. I also checked out the gym, and it's way more equipped than I expected--clean, spacious, and stocked with everything from cardio machines to free weights. If you're looking for a relaxing daycation, work-from-hotel setup, or just a change of scenery, this spot is a hidden gem in Brickell. I'll 100% be back. read more

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DONT STAY HERE!! someone came in and stole everybody luggage not only that we was charged multiple nights for 3 different rooms! it's like the people who work here was in on the stealing front desk is so racist and rude! We are still begging for a refund and have no luggage that we left with front desk! read more

Stayed here during the holidays. The check in and check out process was a breeze. The guy that helped with our luggage when we arrived was nice and even gave us tips on where to go and dine within the area. The location of this hotel was convenient and near a lot of dining places within walking distance. Our room had a nice view of the ocean. It's clean, albeit not too spacious and didn't include a bathtub. The disposable cups and other disposable toiletries were not refilled daily though. I had bed bug bites during our stay and emailed the hotel to inform them about it and they run a test of our room to check and it turned out negative. They were prompt and courteous with their responses. There's a restaurant in the hotel which was convenient if you need a quick bite. Lastly, the valet service was good. read more

Like almost everything else in Miami (fake, superficial, and overpriced), the Hyatt Centric Brickell is no exception. I don't know how it garnered a rating of 4.3 on Google and 3.9 on Yelp. It's a 3.5 type of property at best. THE GOOD. The pool is heated, and I guess the view is nice. That's about it. THE BAD. The guest rooms are poorly maintained. Actually, that might be generous. From what I can tell, the rooms have never been maintained. The "hardwood" floors are not rigidly attached to the underlayment or each other, so they slide around and leave 1-inch gaps everywhere. Most of the flooring pieces are severely delaminated at the edges and are starting to curl up, so it's an eyesore at best, and a tripping/safety hazard at worst. The water pressure in the shower is a joke, and our toilet has a leak so it (loudly) refills every 5 minutes. The pool area was out of towels when I arrived, and when I requested some more, the staff working the pool area didn't seem to have any sense of urgency and took over half an hour to return with some more. Housekeeping doesn't clean your room unless you're staying four nights or more. We had to flag down an employee to tidy up our room, and she looked annoyed that we even asked. THE UGLY. Do you like hearing your neighbors as if they're in your own room? Because that's what you'll get. On Thursday night, the guests next door were talking and playing music the entire evening. I could hear every word they were saying even though I had the AC and bathroom fan on. When they started playing drinking games at midnight, the conversation quickly turned into a yelling contest. I called the front desk to complain about the noise, and at least they quickly sent security up to their room. Wow, the staff doing something quickly without objection for once? Oh wait, I guess I couldn't see how far back their eyes were rolled. In typical Miami culture, my lovely neighbors returned at 4am and started having an impromptu karaoke party in their room. A drunk girl with a deep voice singing out of tune is not my idea of background noise. I promptly called security again and the singing eventually stopped. My lovely neighbors did the same thing again Friday night, and even though I was prepared with earplugs, nothing can drown out a grating, off-pitch attempt at singing If I Ain't Got You. Girl, you have ruined Alicia Keys for me for life. Reading some of the other reviews, it seems like noise is more problematic for rooms with adjoining doors, and while that may be true, I could definitely hear people talking on the other side as well. There is simply little to no sound insulation between the walls. Now if this were to happen at any other hotel, they would graciously comp at least one night for the inconvenience. I was not offered that. In fact, I was not offered anything. When pressed, the front desk had to call the manager, at which point I was offered a refund of 5000 points to my Hyatt account. You can keep your pity offer to yourself. For reference, the first night was booked with 23000 points. The fact that this hotel is so poorly maintained, with an I-don't-know-what-hospitality-means staff, and a manager that loves to pinch pennies, the entire business just screams CHEAP on all accounts, and it shows. And hey, Craig Haas, Mr. General Manager, I look forward to your generic, AI-written reply to my review in which you apologize for the hotel's shortcomings and maybe offer yet another measly refund. Ultimately though, I can say with 100% confidence that no change to the hotel operations will come about as a result of this review. It is an absolute disgrace for this hotel to be classified as an Award Category 5 Hyatt property. Actually, it's an embarrassment for this property to be a Hyatt at all. read more

First off friendly service! I stayed on the 14th floor and had some amazing views. The hotel is relatively clean with some minor issues. Rooftop pool on the 19th floor it does get breezy and cool up there! Cana the restaurant is located on the 2nd floor and I must say it was great! This hotel is located centrally to Downtown Miami! Upon check-in the nice front desk attendant gave me complimentary drink tickets and 20%off dining voucher at Cana! read more

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This is my second time staying at Hyatt Centric Brickell Miami. The hotel is in the heart of Brickell! There are so many restaurants, bars, and health spas/studios around. Rooms are clean and have amazing views of the bay. My only complaint is that my shower didn't get as hot as I'd like. We will definitely be back! read more

I think I've found my new favorite. Hyatt Centric was a great stay! The staff was amazing & accommodating. The hotel is beautifully decorated. My room was clean, spacious and airy. The bed was very comfortable and I LOVED my view. The only issue I experienced was a slow drainage in the bathroom sink. I informed the front desk team. I forgot my speaker and there was a JBL in my room to the rescue lol. Thank you so much Melissa ;) The location was very walkable as well. Near Biscayne Key walking trail. There is a mall that's about a 10 min walk away. Plenty of convenience stores and restaurants in the area. read more

Hyatt Centric Brickell Miami - Hotels Near Me - Miami, Florida

Had a 5 star experience here! It was clean, we had a great view of the water from our balcony, and all the staff was friendly. It felt safe and was located in a fairly quiet part of Brickell, but close and walkable to everything. read more

Had a great stay at the Hyatt Centric Brickell. I liked the location of the hotel especially since La Mar restaurant (this is a must) was a short walk away. There are several shopping malls/centers within walking distance with plenty of restaurants to choose from. The outdoor pool wasn't crowded during our stay, and I have to say the water was so warm - maybe a little too warm. I do like cold water on really hot days. They have a bar/stand where you can order food/drinks. They should probably have a second person to help the bartender as the wait for food was long. Our room was clean and modern with a nice balcony with great views of the bay. You do have to request housekeeping service and our body wash and conditioner was empty and was never refilled. As a Hyatt Explorist/Globalist, you do receive two welcome drinks which you can use at their bar on the 2nd floor. We did enjoy our Rum Old Fashioned and Mojitos. Bartenders was really nice and made some great drinks. read more

Hyatt Centric Brickell Miami - Two queen beds with view and balcony - Hotels Near Me - Miami, Florida

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Stayed at this hotel in Downtown Miami and this looks like a pretty new modern hotel. The employees were pretty nice and friendly here. We had breakfast comps so each day we got to order something during breakfast. The rooms were pretty large and the beds were comfortable. The rooftop pool has a pretty alright view but the pool itself looked a little boring. Also, each time we came up here there are no towels at all. What was the craziest thing was that every day the elevators were broken. There are three elevators and sometimes two elevators were not working. On the last day of our stay, none of the elevators were working. Overall I have to say it was an experience but of course, new hotels will start to have some issues along the way. read more

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This is one of the hotels where Disney Cruises has the option for ground transportation to be picked up. It's such short drive to the port, but you primarily get this to be in the earlier boarding groups. Now, going back to the hotel. Great location (although it would be nice to see the port with the ships), and Brickell is so clean and newish downtown area. The Brickell mall (can't remember the name - with Saks and lots of restaurants is a 8-10 minute walk). So many restaurants within 5 minutes. The room was quite spacious (bed was so comfortable) and it was great that these rooms have balconies to admire the views. They have a mini refrig too. Really liked the big bathroom with awesome shower, but two knocks, not enough towel hooks and no line to hang wet bathing suits. Fast wifi too. We spent the entire afternoon at the rooftop pool. Was for sure the highlight. It was large and heated and even had a separate hot tub. Had no problem finding lounge chairs. They even have a small bar to order drinks and order food. I got the cubano sandwich and mojito and caipirinha and was very hearty and filling and cake with a boatload of fries). Only wish they can pump some music! Went to Cana their hotel restaurant (see separate review) for breakfast. Good hotel option and pre and post cruise stay! read more

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Had such a nice stay here! I stayed here for a quick work trip and I'm so happy I did. There are a lot of hotel options in the area, but I loved my stay here. Rooms were exactly as pictured - clean, roomy, and modern. Nice little balcony area as well. The shower was HUGE and featured some pretty good products, which I was very happy about since I didn't bring my own shampoo or conditioner :) The rooftop area was gorgeous. I missed the happy hour (which lasts until 6pm) but wish I could have made it. The staff was super friendly and welcoming, and kindly remembered all of my scheduled wake up calls. Much appreciated! The location was PERFECT - there's a small cafe/deli close by, and the hotel itself is super close to the water. I was steps away from a ton of great restaurants as well as my office. All in all, a wonderful stay. I would definitely stay here again when in Brickell. read more

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This hotel was the perfect "Staycation" for our 24th Anniversary! We live in Broward but decided to go to Miami through the lens of a tourist. Bayside was the perfect choice. The staff were friendly and accomodating. The restaurant was beautiful and the food amazing. The pool was a treat. The location great. Our view of the Bay from the 18th floor was to die for!! read more

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Disappointing experience for the reviews and price point. We were woken up at two in the morning with a loud party yelling in the hallway. They were there roughly an hour. The breakfast/room service at cana is lacking at best: over priced and very small portions The quality of the room is shabby at best, with small touches added in an attempt to make it look classy. read more

Hyatt Centric Brickell Miami - The fancy wood flooring in our room - Hotels Near Me - Miami, Florida

If you choose to stay here you must book a corner room not the other ones...it's the only way to enjoy the room and views of the water. Large room and very comfortable stay we would come back but ONLY for the corner rooms. The lady in the front (she is Russian) was so amazing giving her 5 stars for service. read more

Hyatt Centric Brickell Miami - Hotels Near Me - Miami, Florida

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Gorgeous hotel with super nice water views. The best part is the huge rooftop pool shared with the Panorama (biggest building in Miami). The area is super walkable. You have Downtown Brickell as well as Brickell Key & Brickell City Centre in walking distance. They have amazing drinks at the 2nd floor restaurant and there's also a bar conveniently located by the rooftop pool. Valley is very quick - I would pick that option as the street parking is scarce. read more

Hyatt Centric Brickell Miami - Hotels Near Me - Miami, Florida

The location of this hotel is everything. Very central in brickell with a bay view but walking distance to everything. I did have a hard time finding it as the Uber dropped me at panorama building and their sign is rather small. The suite was large and practical. Balcony was great. Biggest issue is no water pressure - it's so bad it also takes 5min before any warm water comes out. The best part is the pool and jacuzzi with stunning views. They got valet and bell service. Prices are all over. First night it was $225 second it was over $500..... read more

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Super noisey. I had to call the front desk several times. Bathroom is super nasty as you can see. They gave me my deposit back at least. Would I pay the ridiculous amount ofmoney to stay again? NO WAY in HELL!!!! read more

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Disney Cruisers! If you are flying in to get on a Disney Cruise, this hotel is good for you! They have bus transportation add-on available when you book the cruise. When you arrive to the hotel, there is a Disney kiosk table set up in the lobby for people to check in. On the morning of your sail date, you can bring your luggage to the lobby and hand it over to the Disney staff and they will take care of your luggage to make sure it gets to your stateroom. The location of this Hotel is a couple miles from the port, center of Miami and many things to do and explore. Hotel check in was a breeze and quick. The staff were all friendly and helpful since we ask recommendations and things to do for the night. Rooms were spacious and modern, it was clean and well lit. One of my favorite thing is the floor is not made of carpet. We got a balcony which was nice. Was very happy with the stay. The price point is a fair and I think it was ok. Would consider booking here if visiting Miami again. read more

We came to town for a 30th Birthday and Miami/Buffalo Game. The hotel was beautiful, clean and centrally located. The desk personnel especially Noel could not have been more pleasurable. Our 9th Floor balcony added some beautiful views and sunrise. The Cana Restaurant was a great stop for early morning coffee, breakfast or afternoon Cocktails. We welcome an opportunity to return in the future. Enjoy! read more

Hyatt Centric Brickell Miami - Cana Restaurant - Hotels Near Me - Miami, Florida

Overall it's a very nice and clean hotel. The prices aren't too bad considering it's in Brickell. What I do not like about this hotel, specifically is it's room service procedures. Room service if that's what you wanna call it, is handled by a third-party restaurant on the first floor, named Cana. It is a Cuban restaurant that serves mediocre Cuban food. You are allowed to charge it to your room if that makes a difference. We ordered about $150 worth of dinner, which is typical for a hotel room service. We ordered steak, salads, desserts, ice tea, and bottled water. Everything was brought in a grocery bag like we had ordered it from Uber eats, even though it only came up from the first floor. The quality of the food was horrible as well as the taste. But that's another review I get to leave for that restaurant. If you want room service after 9 o'clock you're pretty much on your own. There is a 7-Eleven down the street. But for what's offered in this hotel you can go ahead and chop that up to zero. We are only staying in this hotel out of necessity and not desire. It is a located close to the building we live in. Unfortunately, our building had some maintenance issues with the water in the AC. Otherwise we would not be staying here. read more

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Great location and supersized rooms that are nicely decorated. My room was showing a bit of wear and tear but nothing too noticeable read more

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I'm sitting in the lobby. It's been about 10 minutes. Waiting to check in. Worker started to check me in, left, came back and asked how they could help me. Then they left again. I would like to get to my room. Room is nice. Clean and the decor is refreshing. The wood floor is a bit loose. The individual boards slide around. I keep finding things. Missing shower head. read more

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Just checked in and already a one-star experience. Despite have a Hyatt rewards account that clearly states my room preferences, I was not given a king bed at checkin, which I had also messaged a week earlier to confirm. I also need a feather-free room, as indicated in my profile, so am now waiting for someone to come change out all the bedding on the two double beds before I break out in hives and my throat starts to close up. (Hyatt Regency Sacramento got this right two weeks ago without any prompting by me. I don't understand why some properties just ignore important requests.) And for this hotel to be new enough that it had only 30-some reviews at the moment, it sure looks like it has had a hard life. The floor is super cheap with many of the pressed cardboard(?) planks chipped on the edges and some of them with gaps on either end so they slide around (see photo). And everything else is scuffed and scratched to match. Here on business with no choice on hotel. Next time I'm in Miami, I definitely won't be here. read more

Hyatt Centric Brickell Miami - Poorly done flooring. Cheap boards that slide back and forth from not being laid down correctly. - Hotels Near Me - Miami, Florida

This hotel was amazing. We were going on a cruise and from the time we checked in, nothing but excellent service. The hotel let us check in EXTRA early and let us leave late so we would not have to wait around to catch the ship. We were celebrating our birthday and got complimentary drinks and met the most amazing bartender, pictured. The rooms are very nice and comfortable. We got up and ate breakfast at the hotel restaurant and was serviced by our amazing bartender again. The restaurant, Cana, has an amazing breakfast menu and the food, and service, was so good. I have zero complaints about this hotel. If you come to this hotel, go to Cana and ask for Felipe. I highly recommend this hotel if you ever come to Miami. read more

Hyatt Centric Brickell Miami - Felipe - Hotels Near Me - Miami, Florida

If you are a wheelchair, user requiring an ADA room with a role in shower do not stay here they cannot accommodate you. The beds are extremely high, the bathroom door does not open wide enough to accommodate a wheelchair, the rolling shower does not have a transfer bench. They have a wooden bench that's outside of the shower that they expect for you to put in the shower. The entire bathroom has only one proper grab bar, which is in the shower. The rest of them in the shower and around the toilet are actually towel racks. This is extremely disappointing for a newer hotel as a globalist. I am very familiar with the Hyatt brand and I've never really had these types of problems. I stayed there for six hours trying to find different accommodations for myself and my family after a cruise. We were planning to stay for four additional days for my son's birthday. However, what I will say is the customer service was excellent. It was the property that was the problem. read more

Caña - The Cuban Flare Restaurant on the second floor of The Hyatt Centric Brickell is EXTRAORDINARY. From the ease of the valet (if you know how stressful Brickell can be, you know how great this is) to the delectable Dessert - this meal was Perf. My Wife and I haven't been out to many places because of Covid so I was a little nervous but prepared. I brought wipes and sanitizer in case. It wasn't needed. They were so cautious and thorough with their cleaning practices. On our way to our table they cleaned the area once again and there were little disinfectant sprays in each table. All the staff wore gloves and masks and I saw them constantly changing their PPE while serving patrons. I felt safe. The inside seating was plush and comfy but it was a beautiful cool night so we had to sit outside to take in the Nice views of Brickell. Lets get to the FOOD AND THE SERVICE!! Ubbi was our waitess. Knowledgeable, Fun, and Attentive. I loved her recommendations on appetizers. Delish! We started with a few Apps: The Chicharones De Viento ** Air Fried Pork Rinds. Lightly seasoned. No grease. Light as Air. Yum. The Camarones Al Ajillo - Que Rico! Plump Big Shrimp. Its a must! Such a pretty presentation. The Toston de Ceviche was pleasing for all senses. The Ceviche was so fresh. Our entrees were perfect pairings to the Apps. I had the Pescado a la Plancha. The Red Snapper was Amazing. The Crispy Skin was superb. My Wife had the Vaca Frita. She didn't share because it was so good. Delicate but so flavorful according to the Mrs. We shared the Mango-Guava Cheesecake which was the perfect ending to a delectable and palatable meal. Olivia the manager, hosted the evening impeccably. Dancing between tables flawlessly making everyone feel like they had been there a hundred times. I loved that. I can't wait to return to Caña. read more

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Wow! All I can say is this place is amazing. Pablo helped me and his hospitality is amazing and I'll definitely be back here! I live in Hawaii, taking a vacation here. I stated at Marriott Biscayne bay. I hated it they were so rude there. The lobby isn't the best here but they obviously had the customers in mind and decided to make the rooms nice instead of that. At the Marriott the lobby was nice but the rooms were basic I was in the in a suite with view.i was pleasantly surprised here and so happy I switched!!! The people at the Marriott were rude also. I always stay at Marriott and I probably will stop now. read more

What an amazing experience! I did not know what to expect since I had not stayed at a Centric. I was impressed all around. Check In was seamless. The front desk was attentive. The hotel was A++ when it came to being clean, offering hand sanitizer (in every elevator), front lobby, restaurant entrance. They even had a vending machine in the lobby that offered masks, gloves, sanitizer, etc. Valet was spot on. Quick and convenient. The attendants wore masks and some even wore gloves so I felt safe. Location is close enough, yet far away. It is a quick Uber / drive to anything, yet with it being off the main road, it seemed quiet. The walk way along the water is perfect for any time of day. Also perfect if you are trying to avoid the crowds. Rooms were extremely clean and offered what was needed to make our stay comfortable. The bathrooms are large and the showers are perfect! Restaurant was nice. Tried to go for breakfast but the hotel is host for pilots and flight attendants so it was fairly busy. We did have lunch one day. Great meal and service. The variety of seating is nice. Outside lounge was so relaxing. The restaurant did close at 8pm which I found somewhat early but most places in the downtown area closed at that time. read more

Hyatt Centric Brickell Miami - Hotels Near Me - Miami, Florida

This hotel is in a great Downtown Brickell location. Unfortunately it's very dated and worn around the edges and it shows. The rooms floor tiles felt and sounded like it was laid on top of carpet and was extremely sticky. The furniture was frayed and the rooms fixtures were ill fitting. The staff was generally friendly except housekeeping who quickly explained that she "doesn't speak the English" when I asked her if she could address the sticky floor. There were lots of mechanical noises inside and out coupled with extremely noisy neighbors to the side with screaming kids until 11pm and guests above stomping around until to roughly the same time. This made it hard to sleep, especially with an early start the following morning. The elevators made such loud screeching noises that I questioned whether it was safe to use them or not. The prices were very competitive for the area, now I know why... read more

Probably the most efficient hotel in the area. We came on the same day and ask if any rooms were available for check in. We were eligible for upgrades with no prior reservation. We stayed in room 1809 on the 18th floor. Room was extremely clean and spacious. The view was great as well; you can see the open water, cruise port and the surrounding city. We highly recommend this hotel and plan to stay again for our future trips to Miami. read more

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In the heart of Brickell Ave, 10 minutes walking from Mary Ave. and mall. My room was just like on the main photo of the location, super clean, morderam decoration, super comfy beds. The bathroom was BEAUTIFUL! Staff supper friendly, nice restaurant, perfect location. Totally recommended. read more

Hyatt Centric Brickell Miami - View from room 703 - Hotels Near Me - Miami, Florida

I walked into the Hyatt on a Saturday night needing a room last minute. Kenny at reception was so helpful and kind and was able to set me up with a room. When I needed to extend my stay again Kenny was able to assist me. The room was nice, modern and clean with a great shower. They also supplied a fantastic hair dryer in the room and not those mini dryers or less powerful ones which I typically see in hotel rooms. Since I have course and thick hair I need a powerful hair dryer so it was definitely a pleasant surprise. Overall it was a great hotel, walkable to restaurants and shopping, and with a fantastic staff. read more

This place was astonishing! Let me start there. I've always go to Hyatt's because they make the experience of being there feel like home the staff are always friendly and always there to help. This hotel was close to the water with a wonderful view. Upon my arrival they make you spin a wheel to get something free whether it was an extra night or a free drink at the bar I spun on the free complimentary drink at the bar and I got a moscow mule it was so refreshing. The complimentary breakfast was also great like it was as though I was at a restaurant and the food was made to order and that was a plus knowing I was getting fresh food. The hotel room was beautiful everything I was looking for on my trip to the balcony to the bathroom mirror. This place definitely met all my needs and if I ever come back I will choose this place again. Thank you Hyatt family! read more

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