Great place to stay when traveling. Not too far from Chicago. Rooms are a nice size and clean. There is free breakfast but it goes fast with the amount of guests that stay here. Staff was very helpful especially the woman named GRACE. Excellent hardly describes her service and attitude. Very helpful! They also have a bar off of the front desk...if you go, you have to have Grace make you a Manhattan because it's amazing! read more

I love this place! One of the cleanest micro hotels I've stayed at. I prefer this place versus the Big hotels because of the cleanliness, more courteous service staffs and price convenience. read more

I had a great stay here. My room was always comfortable and clean, and the staff was accommodating and so nice at every step. Peter really stood out at the front desk!! read more

Peter the concierge greeted us upon check in was very pleasant. Explained where everything was and what time certain areas in the hotel closed. The room was very spacious lovely setup amazing lighting in the room. Clean! Bed was a King size and very cozy. However, there were spider webs in the corner next to the bed, which welcomed a small spider onto our bed....I'm so not a insect person. In the room the edging on the wall was coming up...no big deal unless your paying 200$ a night. Also there is not a microwave in the room it's in the Guest Kitchen. Which is nice they have dishes there if you need it plates bowels etc. There is a restaurant, snack bar, and regular bar in the hotel which is sort of pricey. So I didn't patronize. Which is what made us venture out of the hotel to find food. We found Elk Village shopping center maybe 4 miles north of the hotel. There is two restaurants across the parking lot from the hotel but they both close exactly at 10pm. Breakfast was served from 7am to 10pm they served eggs, French toast, sausage, oatmeal(yuck), bagels, toast, pancakes, cereal, fruit. Along with skim/2percent milk, orange juice, apple juice, tea, and coffee. I would advise you wake up a little earlier for breakfast if you're not fond of a crowd. I'll let you decide on the breakfast everyone's taste buds are not the same. In the lobby area they have a usb phone charging station which came in handy when I forgot my wall adapter there are no USB ports in the rooms. The pool was great had a shower and towels there clean nice space goes to 5 1/2 ft. The hotel also has a 24 hour fitness center that I didn't even go to although I probably should have. All in all it was nice just a small get away for the hubster and myself. Enjoy! read more

WOW! We just did 1 night, and we were amazed at the interior of this hotel. It looked like a trendy coffee shop. The room was very large and extra clean. Price was great and so was the hotel staff. We WILL be staying here again! read more

I often stay with Hyatt upon traveling and this hotel is no different from any other Hyatt that I've stayed in, outstanding! The rooms are comfortable and clean. During my stay the hotel experienced a slight disturbance over the weekend (due to no fault of their own) and the matter was handled with complete professionalism. Everyone was extremely helpful and courteous throughout. The staff is exceptional from the check in counter to the shuttle drivers to the housekeeping staff. I will continue to stay as well as recommend Hyatt Place!! read more

Great hotel, but they are doing construction on half of each floor rather than just closing off a floor at a time. Chemical smells after 9 am were strong. The staff were super nice and moved me to the first floor and to no more bad smells. read more

So I will be honest that we don't usually stay in super nice hotels (we are the budget-y) types, but this hotel was blocked for a wedding and we wanted to use the shuttle. Plus, really, it was pretty affordable! Ok so given that, I still have to say that this is the nicest hotel I have ever stayed in. They gave us a tour which made us feel special, the room was really nice and updated, and the breakfast was awesome (we get so tired of the free breakfasts from most hotels that include just like three carb options, but here there were egg sandwiches, yogurt, plus the carbs like pancakes!) There was one problem while we were there, a weird beeping noise at night that woke us up and we couldn't locate, but the hotel sent us a personal email stating that they were looking into the source of the problem. I was impressed by their service. read more

Clean and modern rooms.friendly staff! Was there for a visit from out of town. Very worth staying here!

Had a great rate via Expedia so I took my daughter here for a night of swimming and some R&R. They have updated the rooms since I have been here last - very nice, clean and modern decor. The check-in was easy and a quick process. Their lobby looks great and it was very clean. Breakfast options are the standard - scrambled eggs, sausage, french toast, toast, oatmeal, yogurt. The ONLY issue was the pool. It was single digit temps outside so we wanted to swim in the "indoor heated pool"- the water was cool - no where near warm. I alerted front desk and a gentleman came pretty quickly to check out the heater etc. He said he cranked the temp - but it did not help. 30 min later and the water jets were pumping luke warm water. My daughter and I were pretty disappointed to say the least. And there is no jacuzzi here either -- the pool was pretty big. Overall I will definitely go back -- and will call ahead before booking to make sure the pool is not cold. read more

my fiance and I stayed here l last weekend, the rooms looked very nice, very clean , nice big TV and you can bring your DVD player etc. they also have a shuttle that will go out about 5 miles for free until 10 pm . but that's where the nice part of the hotel stops. they are doing renovation and nothing is working right and they are out of food items etc. the breakfast was one of the worst we have had and there restaurant (granted open 24 hours) was way to expensive for small portions and not great tasting food. we were happy with how clean this place was but will not be back read more

I love this hotel. It is our go-to stop hotel when driving from Minneapolis to Detroit (we actually look forward to the stay). It is very clean and spacious- and has a yummy complimentary breakfast buffet. I would choose this Hyatt Place over a Grand Hyatt/Hyatt Regency any day. Great value too!! read more

worst place. employees don't wear gloves when making meals and there have been plenty of bed bugs in this hotel.

Stayed here for 2 days this week and I have to say I was impressed with the room and the staff. The room was large and well equipped. The TV was huge and the pull out sofa was very comfortable. The only thing the room was missing was a microwave. The only complaint I have is the location of my first room ( I asked to be moved). It was on the first floor right next to the equipment room. The noise was terrible and kept me awake all night. The staff were only to glad to move me to a new room the next morning. The breakfast looked ok but the staff were not able to keep up with the demand so it was mostly wiped out. There was also no trays should you with to take our food back to your room. Not good. Lastly I was disappointed to find the pool out of action on Easter Sunday. With two kids wanting to go swimming and nothing else open for entertainment it was not good. One of the reasons I booked this hotel was that it had a pool. read more

We recently stayed for one night only. The hotel was clean and the room was bigger than I expected. The price was extremely reasonable and included free wifi and breakfast. The breakfast was just okay, but it was a free buffet so I can't complain. It included a variety of hot and cold items to choose from. The hotel has a pool which we used a lot. The only problem is that it got super crowded when we were there and they kept running out of towels. At one point they had no clean towels anywhere so we had to wait a while for a fresh load to get washed and dried (the advantage to that was they were still warm when they final arrived!). Employees were obvious hard workers and all very friendly. Definitely worth the price - we will return! read more

We were quoted $70.00 for our wedding block in January 2012 and when I went to finalize the block (two months later) they said they NEVER have rooms for $70.00 per night and raised the rate to $79.00. Needless to say I booked our 25 rooms at the Holiday Inn Itasca instead. read more

Stayed here during the 2012 Ryder Cup at Medinah. Room was a good size, the bed was comfortable, and it was located near the course. Did not eat breakfast here, but it looked like it had all the basics covered. read more