1. Marriott Chicago O'Hare

1. Marriott Chicago O'Hare

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Chicago, IL

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Marriott Chicago O'Hare

3.2 (180 reviews)
ModerateHotels
Open Open 24 hours

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Room service menu
Fredrick B.

This is not a new hotel but other than the size of the rooms--definitely not suites--you wouldn't know it. They have a wonderful fitness facility and indoor and outdoor pools, plus an in-house fine dining restaurant that offers room service (not all hotels returned to room service post-covid) albeit that the room service version of the menu is a subset of the dine in version, and a full bar in the lobby. The hotel is spacious and is suitable for corporate meetings and smaller non-expo type conventions, particularly given its proximity to the airport and downtown Chicago.

Maria-Elena T.

2 nights- decent gym and had recumbent bikes. But no ab equipment (no ball, no ab board) Pro Amenities all there - including a shower cap! Q-tips, etc Nice exec lounge Conference space and food assoc with conference was good. Bed comfy Airport shuttle Cons Shower can't turn on without getting wet Bathroom sooooo small Had to ask for water Didn't mention free airport shuttle in correspondence, found out by accident. Didn't mention exec lounge, found out by accident.

Imran S.

The hotel matched all the criteria I was looking for and it was available for a reasonable price so I booked it.  After I booked it, I called to confirm the details of the shuttle and the service I received was not great; I thought it was a one-off but actually that was the type of service I was going to receive throughout my stay. My family arrived before me and even though we had called to confirm the airport pickup and shuttle times, we were told 'just call when you arrive and the shuttle will be there'.  Every time we asked we got a different response - one person said the shuttle ran on a schedule and another said that it was upon request.  We tried taking the shuttle three times - once from the airport, once to the airport, and once again to the airport and each time it was EXTREMELY delayed and/or it was a guesstimate as to when it would actually go.  After that, we stopped using the shuttle at all. The hotel is located about 10 minutes away from the airport and is located across the highway from the Rosemount train station.  The hotel looks like it was built in the 1950's with a high hotel and a huge parking lot.   You have to cross the huge parking lot and walk across the highway on a pedestrian bridge to access the train - its not bad during the day but can be a little sketchy at night.  There are plenty of restaurants and grocery stores within walking distance and there are lots of delivery options available as well (we did a delivery option and when it was delivered to the hotel, they were told to leave it on the table in the lobby.  We went down to pick it up and no one confirmed to ensure it was our order so you can pick up any order you want). The lobby was designed in a circular fashion with the check-in desks to the left, the bar and restaurant straight ahead, the elevators to the room on the right, and the concierge desk also on the right.  We checked-in and were not given any information and in fact the attendant could not have cared less (even though there was no one behind us).  We received our key and proceeded to our room.  Even though the area for the hotel was large and the hotel building looked large, the rooms were smaller than I expected.  As you entered, there was a bathroom on the right and a closet on the left side.  The bathroom was standard and contained a sink, a toilet and a bathtub - the only negative about the hotel was the minimal space.  The closet was also a standard hotel closet and contained shelves, a place to hang clothes, an iron and ironing board, as well as a safe.  Further into the room, on the right side were the 2 double beds with a nightstand in the middle.  The beds were decent and provided a good nights sleep - again the space between the beds were tighter than anticipated.  In front of the beds was a chest with a drawers on the bottom and a TV on top.  Next to that was a desk on wheels so you can move the desk around the room.  Along the wall were windows which were a nice addition as it allowed light to come in and make the room feel brighter and bigger.  In between the beds and the window was an armchair and lamp - it was a nice addition but there was not enough space for all the furniture so it felt cramped. Amenities in the hotel included restaurants, fitness center, a concierge, wifi, and airport shuttle.  I already talked about the poor service regarding the airport shuttle, and due to the limited time I did not have time to try out the other amenities.  I did try the wifi but it was not strong and kept dropping; it was so bad that for work I used my own hotspot versus the hotels wifi.  Overall, it was a disappointing stay at the hotel.  The only positives were easy access to transportation and easy access to services but everything else from customer service to room quality was negative.

Bath

The rooms are a dump. Old, dated and lower floors not safe. They use this place for cancelled flights and dump people in rooms. Lobby looks good otherwise avoid.

???
Jonathan M.

Checked into the Chicago Marriott hotel at O'Hare airport today and I've been advised that there is a $32 charge to park my car overnight in the hotel as a guest also the rooms are mediocre at best the concierge are extremely rude and unhelpful and for some reason there's a random fridge in the middle of the bedroom

Christmas decor on lobby ceiling
Bethany K.

This hotel does exactly what it needs to do! The rooms are spacious, clean, and they provide higher end bath products for when you forget your own. They have a 24 hour fitness facility and a gorgeous pool. The lobby is gorgeous, patterned after a higher end hotel. It is overwhelmingly conveniently located next to the train. I would definitely stay here again as needed.

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5 years ago

Classic airport hotel - Overpriced and Under amenities. Bar doesn't even carry Cubs baseball channel. No free breakfast with room.

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3 years ago

Good price on room. Amazing restaurant and food. Staff was friendly and accommodatingz

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Ask the Community - Marriott Chicago O'Hare

Minus the 2 women screaming "eat my pxxxy"to one another all night, I must say the stay was decent. Does that mean they eat cats?

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Review Highlights - Marriott Chicago O'Hare

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Moxy Chicago Downtown

Moxy Chicago Downtown

(231 reviews)

$$

River North, Near North Side

I really enjoyed this hotel. The lobby is a vibe. I love the industrial feel it gives in the room…read more The big floor to ceiling windows are great when waking up in the morning to get a view of the city and at night to see the skyline. Pac-Man in the lobby is a classic. Lucky we stayed therr and were able to use the machine. No wait.

The Moxy brand is geared to young people who want a cool work vibe. It's a chain that focuses on…read moreminimalist amenities at a more affordable price in central locations. This hotel was located within the loop near the river, shops, bars and restaurants. The hotel rooms are basic and small. We were fortunate to get an upgraded room with two queen beds and an amazing view out the window of the city. The window was large and clean. The beds were comfy with ample pillows. Four pillows were provided. The hotel set up is a bit awkward. Room is best for one person as lacks storage for large luggage. Plus there is not a defined bathroom. The shower is within the bedroom. Fortunately the shower was frosted but you walk right into the bedroom so you must be comfortable with those you stay with. Plus the room does really have a deck and chair to work. The desk is a fold down from the wall. The chair for the deck is located on the wall and not really suitable for long term working on sitting as does not have a back to it. The best thing above this hotel are the staff. The front desk staff are super friendly and accommodating and aim to please. The bartender was super friendly and attentive as well. Lastly parking is not available right at the hotel. You have to walk two blocks. Plus parking cost 59 dollars and that's the discounted rate. Also not really a suitable place to drop luggage off. If you pull up to the front door, you are blocking traffic. Base on price of 400 dollars the night we stayed, I would say it's not worth the stay. Maybe it's worth 200 or less for Chicago.

Hampton Inn Majestic Chicago Theatre District - King Room

Hampton Inn Majestic Chicago Theatre District

(138 reviews)

$$

The Loop

While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

Courtyard by Marriott Chicago Downtown/Magnificent Mile

Courtyard by Marriott Chicago Downtown/Magnificent Mile

(196 reviews)

$$

Near North Side, River East

It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

Hotel EMC2, Autograph Collection - Hotel EMC2 outside

Hotel EMC2, Autograph Collection

(212 reviews)

$$

Near North Side, River East

As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

The hotel staff did a great job of making sure we were comfortable and taken care of. We had…read morebreakfast at the restaurant every morning and loved the omelettes and ALL of the pancakes...yes we tried all of them! The servers were hit or miss when it comes to attentiveness but we had Steve on our last day and he was awesome. The location was great, you're within walking distance of Michigan Ave and there is a Garrett's popcorn right down the street.

The Langham, Chicago - Two double beds.

The Langham, Chicago

(442 reviews)

$$$$

Near North Side

Truly a 5 star experience at The Langham!…read more I was lucky enough to be gifted a stay and had an incredible time. The hotel is so beautiful, I can see why it's ranked #3 in the nation. If you're able to splurge for club access at $200/person, you'll get to experience stunning city views, breakfast, afternoon tea, snacks, unlimited cocktails, and evening bites. We were also sent a bottle of wine and snacks to our room. I loved that they have a free spa area where you can use the sauna, heated stone loungers, and cold showers. The pool was stunning and we enjoyed swimming, just wish the hot tub was hotter as it was lukewarm. The room was great as well with a Nespresso machine and relaxing tub. Every time we stepped out of the room we would come back to a nice surprise, the room would be cleaned or they would leave the water and ice. Very attentive customer service here. Overall it was nice to live in luxury for the night, highly recommend if you're looking to splurge and relax! Hope I'll be able to stay again someday.

The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

The St. Regis Chicago

The St. Regis Chicago

(45 reviews)

$$$$

The Loop

I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

This hotel has it all from Pilates, to Barre to Yoga to their Athletic Club and Pool…read more The only complaint is that it's not bunched with the other hotels, its toward the end of Wacker next to the lake. So, walking from the Blackbawks shop when it's 20° isn't an easy task. Also, I wasn't able to try the Tre Dita since I didn't book a reservation in advance. Hopefully, I can schedule a reservation in the future. Plus, since it was mid-December, the St Regis had their third annual 12 Days of Sabrage, which guests of honor perform the evening ritual of champagne sabrage, which celebrates the transition from day to night. They offered complimentary toast of champagne and a Vosges Haut-Chocolate truffle. The hotel encouraged everyone to bring a new or lightly used winter clothing for children in need.

Marriott Chicago O'Hare - hotels - Updated July 2026

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