I should probably gatekeep this hidden gem... but it's too good not to share! After American Airlines canceled our flight to Newark (EWR) due to weather on the East Coast, my elderly companion and I were unexpectedly stranded in Dallas for two days. We had to scramble to find a hotel, and I'm so thankful we ended up at the Hyatt Regency DFW. After checking in, there was a small mix-up with our room assignment, but Imbert C., the Front Desk Supervisor, immediately stepped in, corrected the situation, and even provided us with a credit to use at the restaurants on the property. That level of customer service made all the difference. Every staff member we encountered was amazing and genuinely friendly--from the front desk and housekeeping to the restaurant, bar, and shuttle drivers. The property was spotless everywhere we looked, and we loved that they even had board games and playing cards available for guests. When you're stuck away from home with nothing but time, those little touches mean so much. The airport shuttle service was another huge plus. It ran on time, the buses were clean, and the drivers were friendly and helpful, making sure everyone got to the correct terminal. Thank you, Hyatt Regency DFW, for turning a stressful travel disruption into a comfortable and enjoyable stay. Your hospitality truly stood out, and I wouldn't hesitate to stay here again! read more

Hyatt Regency - Hotels Near Me - Dallas, Texas

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Stayed at the Hyatt Regency and had a very good experience. The hotel rooms were very clean. They had extra towels and everything set up the way it should be when you walk into a room. The staff were very kind and considerate all the way around. The restaurant downstairs was also excellent. I ordered the fajita salad and asked if they could change the steak to brisket because I was craving brisket. They normally have a brisket quesadilla, but they gave me a brisket fajita salad instead and it was very good. Ruby was helping me and she was very kind and took great care of me. Even the layout with the elevators worked well for us. It was easy to get around and get where we needed to go. Overall, a strong stay and good food. The Hyatt Regency gets 5 stars from me. read more

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I was on a business trip to the Dallas area and needed to be close to the airport. This hotel is literally on the airport property - Terminal C, but due to construction I would not recommend walking! The hotel is nice and affordable. The staff was very nice and welcoming. The amenities are endless. Nice while the pool is beautiful, I don't care for all of the trees in the area! Despite the weather, the trees dropped the pool temperature significantly. The restaurant food was delicious and the drinks were even better. Definitely a place I would return to if I were ever in the area! read more

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I stayed here this week for a business trip and overall really liked the hotel. Pros: -Comfortable and large rooms. I had one with two queen beds, the bathroom area (with a shower/tub combo, also) was also large. -Daily housekeeping if you'd like it -Hotel is very easy to get ahold of via text - I texted asking for a late checkout and they gave me 1230pm (checkout is at 12pm normally) only because they were having a busy week -Nice conference facilities -Pool although I forgot to bring a bathing suit -Free shuttle from anywhere in the airport - I flew Delta so I was in Terminal E, and the hotel is in Terminal C technically Cons: -The rumor was only 2 elevators were working ... they encouraged us to use the service elevators too -Going "off campus" is expensive - I went out to dinner and it was a 12-min Uber ride and about $30 each way -A lot of people at my conference said it was loud at night, between the construction and the planes arriving and departing. It definitely wasn't the most quiet room I've ever stayed at, but I got a good nights sleep every night (whether or not that's because I'm sleep deprived with a baby normally, who knows, lol). -Shower got hot quickly (this is a pro) but when I tried to adjust it, it stayed hot for a while (too hot). Overall I would stay here again, especially if it was a quick 1-night stay too (I stayed 3 nights for my conference). read more

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Here is my feedback: Hyatt Regency is a respected brand. My one night stay is costing me over $350. Hyatt's website says that this location has "Room Service" as an amenity. This hotel does not have "Room Service." It has "Brown Paper Bag Handoff." Hyatt needs to start being transparent about this cost-saving, low-brow, embarrassing pivot. I would not have stayed here if I had known. You cannot redefine what "Room Service" means in the hotel industry from the bottom up. Just call it what it is so people can stay at hotels that offer the actual amenities they are seeking. read more

Hyatt Regency - ...not "room service." - Hotels Near Me - Dallas, Texas

Worked out well. This is the second time we've stayed here. We have a very early flight out and we don't live close, so sometimes staying overnight near the airport is the right move. I dropped my wife and luggage off and a bell hop loaded the luggage on a cart and followed my wife to the room to drop it all off. My wife returned and we drove tonGrapevine for dinner. Then we dropped our truck off at The Parking Spot - North and took their shuttle back to the Hyatt. My wife had checked into the room online before we left home. Stopping at the front desk was more to say we're here and to get our key cards. Our room was quite large and spotless. The bed was comfortable as well. There's a 65" TV on the wall that we didn't use. There's a nice desk space with chair and a comfy chair and ottoman in a corner. There's a small refrigerator with a small freezer compartment. We used both! The cost was around $250 - so not inexpensive but one can rationalize the convenience as well as the comfort. We'll stay here again in the future. read more

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This hotel is VERY NICE and has loads of restaurants in it. There is Jacob's Spring Grille that has delicious steak options cooked to perfection. There is Muster G's Sushi and Sake. There is Ace's Bar and Jett's Market that has assorted coffee and snacks. Lastly they offer in room dining. All of this is located at this hotel right by the airport. If ever in the area, give it a try. I know I will. The rooms are your typical rooms. I had double queen beds and the room was very clean. read more

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-I like that they have individual shampoo, conditioners, and body washes, as well as ones that are posted to the wall. I think it is more sanitary to have the individual ones. -I also ordered from the restaurant and the food was not that bad. A little pricey, but being trapped at the hotel, you have no choice. -When I checked in the young lady, was very polite and attentive and informative. -I appreciate having free water in the room, the room was comfortable, and clean. read more

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Mr Matheus a customer service was amazing! He helped us with a plethora of questions. The registration, house keeping, restaurant staff and maintenance crew members were friendly. read more

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I love the Hyatt DFW. . The beds are amazing , the restaurant and bar are great. The workout room has weights, cardio and machines. The proximity to the airport is perfect and despite how close you are, rooms are quiet. I also think their staff is some of the most hospitable around. Anyone not liking this hotel is just not a traveler- if you are , you KNOW this is an awesome hotel. read more

I think this is a really nice hotel. I'm here for a month for work & the only thing I don't like is the fact that there is no complimentary breakfast & that there is only one working washer machine. Also, the alcoholic beverages are a bit over priced at the bar. But the customer service is excellent. They offer free tide pods to wash your clothes with. They also allow your toll ticket to be validated at the guest services desk. I have a coffee maker & fridge in my room, and housekeeping comes to clean and change sheets daily. The microwaves are on every odd number floor. There's a nice gym and ok pool. The shuttle to the other terminals run every 20 minutes. I did step down to try the buffet breakfast which was really good actually & about $27 bucks. read more

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Had a quick stop over and this was very convenient. No frills but rooms seemed renovated. It is located on the airport grounds adjacent to terminal c. Hotel as convenient 24 hour shuttle that picks up and drops off at all terminals. Price is reasonable. Nice place for meetings given central location, no need to leave the airport and convenience conference rooms located within the hotel. I didn't have a chance to eat at any of their finishing spots but there seemed to be several options available. Staff are friendly and were very flexible with late check out for world of hyatt members. read more

Ok, so the staff is awesome.....the sand in my bed for $400 is worse then crappy, so they did not clean the sheets, as there is tons of sand on the sheets, luckily we have two queens....this is beyond appalling for the price read more

Lobby area was nice and upscaled. Everything else was not. Rooms felt dark and unclean & the ambiance was outdated.

I arrived here due to bad weather canceling my flight. When I arrived the lobby was swamped with people who were pretty irate about their flights, yet the front desk staff still smiled and were professional. The bed in the room had to be full of knock-out juice because once I got into it, I woke up hours later like who did it and what happened. Let me not forget my dinner my apologies as I didn't take photos, but I got a burger and waffle fries, and that burger was huge and the bacon was just the right level of crispy. The bar staff kept the drinks rolling so that was a plus. The room has Chromecast so you can stream from your phone to the TV if you choose, but they also have a ton of channels. If you forgot your toiletry items they have them downstairs and will bring them promptly to your room. The shower had great pressure and was scorching just the way I like it to feel. Lastly, breakfast in the morning was a great win they had it open for about four hours, a wide fruit selection made to order omelets or whatever other eggs you want, along with pancakes, bacon, scrambled, sausage along the side table. The staff here was amazing also, the big tip was necessary. If you get stuck on a layover go ahead and check this hotel out. read more

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I will first say, I am not a big fan of airport hotels. I think they're overrun with people trying to be close to the airport and their flights and to their events so it's always chaotic. What saves this hotel is the service, someone like Rogelio or Chester at the front desk and all the servers we came across in the bar and the restaurant make for a pleasant stay. The 200 members of the barbershop Quartet convention we're a little difficult to navigate, but they were fun people. Now we get to the actual hotel, shuttle, perfect, room, tiny, amenities lacking, room, service nonexistent, and I say that because three times yesterday I had to run down lotion, water, and towels, and then put the old towels out by our door. Wrong. Lastly I just like to point out the size of the body lotion bottle, I posted a picture, but I would strongly suggest you bring your own. But if you love, the sounds of plane is taking off all day and all night which I kinda do then it's a good spot for a day or so. read more

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Such a convenient location. Staff was helpful and polite. The lobby and entry was impeccable. The room felt a little dark and dated, but it was clean and crisp...except for the bottle of glass cleaner that was left on the basin. If the time arises where I need too...I would gladly stay again! read more

Hyatt Regency - Hotels Near Me - Dallas, Texas

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IMPORTANT: if you have a vehicle in the parking lot, please be sure to get your ticket (received at the till booth) validated at the hotel before leaving. If you didn't leave within the same day you received the ticket, please be sure to let them know before getting validated, when you received the ticket so they can give you a specific validation. I didn't know this and got charged at the till booth. No worries, spoke to front desk person and they helped by providing a toll refund request from. It's not walking distance from anywhere, but customer service is fabulous here. Staff was very friendly and helpful. You should definitely check out Jett's Coffee Shop when Julieto and Nic are working. They are fabulous! I would get breakfast every morning and they really get your morning going. Phenomenal customer service. You walk away with a smile on your face, ready to tackle the day. read more

Was at this hotel for a conference and was sadly not impressed. I took the stair everyday because I like to move and their stairs are dirty like covered in a layer of dirt and grime, there was a gross paper towel that never got picked up in 3 days I was there. Looked like they hadn't cleaned the stair well in months. Breakfast the eggs were cold and coffee was warm but not hot. The thermostat in our room was broken so it was very hard to keep the room at a consistent temperature. And I was really disappointed that they didn't have a hot tub when their website says they have a spa. The couple positives I saw was their bacon deviled eggs were amazing and the staff was kind so that's why I gave them two stars instead of one. read more

We stayed here for one night only because we missed our flight due to a delayed connecting flight from Alabama. What I love most about this hotel is the location because it's very close to terminal C at Dallas and we arrived at night so we were able to walk to this place. We were greeted by their frontdesk and I can't believe I forgot her name I think it was Jackie? she was the sweetest and acknowledged my husband serving in the military and reminded him that next time we make a reservation that we do it directly through them to get a military discount. I love the fluffiness of their pillows even my kids loved the beds, they said the bed is better than the ones we stayed at in AL (they're becoming hotel critics LoL), the standard room we got has a fridge and it's pretty clean. The next morning their airport shuttle was on the dot and we were on our way to our terminal. read more

Needs updated. As in all hotels food and drinks were overpriced. Since we flew in I felt trapped. There was no where to walk except the parking lot or garage. The pool was nice and refreshing. The staff for the most part was friendly and helpful. read more

Came here for the first time on business. The hotel is conveniently located and offers a free shuttle from the airport terminal. The location itself is very dated and the room could have been cleaner. Had a strange smell to it. We had our conference here and the first day was very uncomfortably given how hot it was in our room. The food there was also very pricey and didn't feel like you got much bang for your buck. I'd try another hotel if I was to come back. read more

Seriously, how is the line 30 people deep at 1230. 4 people at the desk. Need a better system on nights like this. read more

Hyatt Regency - Ridiculous line - Hotels Near Me - Dallas, Texas

I stayed at the DFW Hyatt to attend a conference and this hotel was perfect for a conference venue. In close proximity to the airport, the DFW Hyatt is convenient and comfortable. The rooms are very nice, great beds and super clean. In fact the entire hotel was immaculate from the shared spaces to the individual rooms. There are three restaurants onsite and the breakfast buffet (although not included with the room), was excellent with an omelette and waffle station. The staff were great, friendly and accommodating. The outdoor pool was an added bonus! read more

The current 3.5 star average is accurate. I'm rounding up. I booked here with points at the last minute due to overnight delay. The location is unbeatable. It's in the airport and a 2 minute shuttle ride had me there. Upon arrival the lobby area is nice and check-in was easy. The lobby has food options from 5am to 1am, which is great for late night arrivals. I stayed on the 12th floor in an Executive King Suite with view of the runway. The hallways and room are dated, probably 15-20 years old. Outside of that, the place was great. My room was large, clean and quiet (as much as possible by a runway). The bed was comfortable. The shower had hot water and good pressure. Everything in room worked as it should. I had breakfast in lobby restaurant. The service was while slow was friendly and food was fine. At checkout my bill was accurate. The shuttle arrived on time and got me to my terminal quickly. I'm not sure about the price but for the points they charge, I'd stay here again if needed. read more

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Feels like you're stuck on a deserted island. Can't walk anywhere and the cheapest Uber off the island is $20. There is a shuttle that can bring you to Grapevine to escape but of course it doesn't run on Monday and Tuesday (our conference was M-W). The rooms are spacious, older building but a fairly recent renovation. For me the bed was far too firm but that is a personal preference. The shower really annoyed me, water pressure was nonexistent, i immediately called the front desk and they sent maintenance up and there was nothing that could be done. Had to take a 20 minute shower just to rinse off. Positive side the elevators were very quick. Breakfast in the AM will set you back $33 with coffee, yes you read that right, breakfast is $33 for their buffet!!! read more

Hyatt Regency - Breakfast buffet with omelet station $33 w/ coffee - Hotels Near Me - Dallas, Texas

I Just wrapped up a quick one night reservation and conference and had a very smooth and easy stay! I checked in with Amoni who was quick and friendly and even ended up responding to my text message request an hour later when I couldn't get the room phone to work... she was able to bring me a toothbrush, toothpaste, and mouth wash literally within 5 minutes of me asking... outstanding customer service and response time! Kudos to her. The room itself was nice and bed was comfy... no complaints there. I woke up the next morning and used their gym for a quick workout... even though it was a little small, it has the basics to get it done. Our conference today went great and the food and service were also top notch... would definitely recommend staying here read more

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Our stay here started off a bit rocky. We had 12 suitcases, a car seat, and a baby to deal with so my husband went inside to grab a cart and started loading it. While I was waiting outside for him to park the car so we could take it up, one of the guys working there rushed outside and took our stuff up even though I told him it was fine, we have it, he insisted. Once he took the stuff to the room he was waiting around and I asked if he needed anything and he said I was supposed to pay him for bringing our stuff up. 1) we didn't know, this was our first time staying at a hotel with a ton of luggage (we're carry on people) so I didn't know the etiquette was to pay. 2) my purse was with my husband 3) I never asked him to take our stuff He was so rude and made a comment about how "people like me are such cheap b**** and use people". I was so taken a back he would speak to me like that. We went to the desk and mentioned it to the person working, also to ask for a crib, and the person working did not care. We also didn't get a crib/ pack and play that first night. I will say though that our room was nice and the view of watching the planes go by was one of our favorite things to do. The restaurants were yummy and the staff there was incredible. We also really enjoyed the pool and when it came time to leave, the staff at the front desk that time was MUCH nicer to us. Shuttle from the hotel to the different terminals was also such a breeze. They accommodated us just fine. Whoever that first guy should definitely learn some manners and not just take peoples stuff with the intention of them giving him money. I wouldn't ever stay here again with those people on shift, but enjoyed the rest of our time. read more

Hyatt Regency - View from our room - Hotels Near Me - Dallas, Texas

The staff and food options in the hotel saved the day. Everyone was extremely helpful and professional. The food was surprisingly great for a hotel! The only issues we had was the overall interior quality of the hotel. It really needs renovations. Spots on the walls and ceilings, mildew and musky smells in our "Allergy Free" room, broken chair, bathroom ceiling falling apart, and overall wear and tear really distracted us from the otherwise great things about the hotel. read more

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I had a work trip and everything was sold out except for Grand Hyatt (which I prefer if I stay at airport) in terminal d but was way too expensive so I booked here. Older hotel but was pleasantly surprised. Room was decent. The restaurant actually had pretty good food! My only negatives was my room was by elevators such thin walls I was woke up every hour with noise, 3 tiny pillows not very comfortable, and also the coffee stuff is on the bathroom counter..kinda gross. Over all if you need a place to stay not bad read more

Many of us, when we travel, end up, staying at hotels, fairly close to airports to make our travel as easy as possible. On our recent trip, we decided to spend the night based on flight connections, etc. at a hotel near DFW. The Hyatt Regency seem to have fairly affordable prices, and we both thought that it was a one night stay, so how bad could it be? Having not stayed at thus Hyatt Regency before, and, of course, just based on general reputation, I figured this would be at least a comfortable night. We arrived after our flight, and check-in was fairly easy. The hotel staff was friendly enough, the hotel rooms not so much. The bed was super uncomfortable, and the shower/bathroom, while it wasn't filthy, it definitely did not smell or feel clean. We did call downstairs to see if they would move us to another room, and they were not amenable to doing so. No rhyme no reason, but that initial impression of friendly Customer service all of a sudden became nonexistent after we were completely checked in. Would I stay here again? Absolutely not. Would I recommend it? Absolutely not. Unless, of course, you don't mind spending a lot of money, and being hoteled in a place where the rooms aren't up to basic standards. read more

After having such a terrible and offensive experience at the Grand Hyatt across the way, we came here just needing somewhere to crash for the night because we flew in so late. After explaining to the gentleman at the front desk our experience, he let us know that we were going to be taken care of and was extremely sweet and sympathetic to our situation at another Hyatt property. He immediately got us checked in and upgraded us for the same standard rate. Photos are attached. I cannot explain how amazing he was. Also offered us up to a 4pm checkout which we were happy to take advantage of. There may have been a slight miscommunication on another employee's part because we got called at 1pm in our room saying they needed us out by 2. After explaining to them that we were staying, we ended up just saying, "you know what, let's just go." So that could have been something to be avoided but I'm calling this location a win-win. Our room was so nice. Presidential suite. Thank you! I wish I would have gotten the name of the gentleman that took care of us with the best smile ever. Thank you!!! read more

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The hotel is comfortable, and I really appreciate the good attitude of the drivers, especially Omar. Thanks a lot!

I shouldn't have had high expectations for airport hotels. This stay was unexpected due to flight cancellations. When I walked into the hotel it seemed decent enough; didn't see anything wrong at first. As soon as I started walking the hallways and got into my room, that's the moment I knew this hotel needed a makeover. The toilet paper holder was broken, the key pad sensor seemed like it was falling apart, the air vent in the shower was shaking noisily, the walls looked like it needed some TLC, towels seemed worn out, overall, the room looked outdated. I can't stay much about the night life, I arrived late and the little coffee store was the only thing that was open. At the time of checking out, the staff wasn't so friendly also. Since I'm traveling for work, I always have to fill out a tax exempt form, but when I checked in, the evening staff told me to submit the form at the time of checking out. The morning staff made it seem I was making up stuff and almost started arguing with me. Maybe the staff needs to have a refresher on their policies. Overall, my stay was okay and only recommend if you arrive late and need a place to stay for a night. Other than that, I'd look for another hotel. I'm sure there are other good hotels in the area. read more

Hyatt Regency - Really? Such an easy repair... - Hotels Near Me - Dallas, Texas

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We've had some neutral time negative expectations with other Category 2 Hyatt hotels in the Dallas area, but this hotel was amazing. Before arrival, we received an email from Jessica Higginbotham, Director of Operations, with parking information and her cell number in case we had any questions. This top notch service continued throughout our nightly stay. Front desk was just a text away and responses were prompt. The room itself was clean and spacious. They even had additional sanitizer and sanitizing wipes for us to use! Plus the room had a Keurig machine! One improvement I'd recommend is more comfortable mattress or mattress pad. The mattress was on par with most other hotels (just not the most comfortable). Next time we are visiting Dallas, this will be our home away from home! read more

Stayed here for one night due to an overnight layover with an early flight the following morning. Upon arrival at DFW, I took a shuttle to get from terminal D to terminal C, then called the front desk to request a shuttle to get to the hotel. I was (Globalist) upgraded (upon check-in) to a junior suite on the 13th (top) floor. I was also given $60 ($20x3) in (Globalist breakfast) credit to use anytime at Jett (lobby grab-n-go cafe, opens at 5am). Do not get the pizza. $9/slice and tastes like cardboard. Shuttles (ABC, DE) back to the airport do not require a reservation. You simply queue outside the lobby. Shuttles run on the hour, and every 20 minutes thereafter. We took the 520am shuttle back to terminal E (to check a couple bags), then took the skylink to ~D22 to hit up the C1 lounge for breakfast (opens at 6am). read more

Guest services was absolutely horrendous when I checked in. Total of four people sitting at the front desk and none of them eager to help a guest. Then they knock on our door at 850AM to find out if we are checking out during normal hours! I wouldn't recommend staying here... read more

The staff and shuttle service is great. Other than that it's really horrible. You are in the middle of the airport, you cannot walk anywhere, and the other place is eat is the restaurant food. Uber eats or grubhub doesn't deliver for some reason. If you like to get an Uber ride somewhere it will be a minimum of $20 one way of course because you have to come back. Just horrible location. I would avoid. read more

I really enjoyed my overnight stay at this hotel. I saw in other reviews that you can walk to the hotel, and I did - but the road hopping and travel around the edges or through the stairs of the parking garage seemed somewhat dangerous. As a result, my first tip is to just text the number on their website and have a shuttle pick you up. They make that easy. All restaurants on site were closed at the late hour I visited, but I had a great meal and enjoyed great service at their lounge restaurant and bar. Great food, a very busy atmosphere full of guests, but still excellent service. The rooms were clean, well maintained, and I had a great night's sleep despite the proximity to the airport. Front desk staff recognized my Hyatt status and were very welcoming. I would not hesitate to stay here again. It's probably not the best hotel in Texas, but it definitely fit the needs of travelers, and I appreciated that. read more

Our airline screwed up and we were stranded in Dallas for a day. They gave us several hotel options and we chose this one due to its convenient location in Terminal C. Quite satisfied with that decision as this is a pretty nice hotel. LOCATION: It's in Terminal C although I'm not sure if you can walk from the airport. They offer a free shuttle pick-up / drop-off. Just call the front desk and they will send the shuttle for you. ROOM: Comfortable and clean. Cozy bed. It was surprisingly quiet. STAFF: Very friendly and helpful. Allowed us to have late check-out after I explained that our flight was not until later in the day. LOBBY: Surprisingly nice. There is a bar/restaurant (where you can apply meal vouchers, something we did not know so we spent ours at the actual airport). There is also a café and a little shop with sandwiches, etc. You can buy beer and some light booze down here as well (although the prices are pretty high). Also saw some pharmacy essentials via vending machine. Overall, it seems like you have access to everything you need here. read more