My wife and I were at the Hyatt for a Yelp Christmas party. The event was held in the newly renovated space on the 21st floor, formerly known as the Polaris Restaurant. The space offers amazing views of the Milwaukee skyline. The staff was very friendly. There was only a few hiccups, the first being the drink prices. There was an agreed upon price for the drinks, but if you weren't paying attention you would get over charged for the drinks. The staff did fix the issue if you brought it to their attention. The light snacks provided were very tasty and plentiful. The only other issue was the parking, if you park in the structure on the west side of the building be in for a bit of sticker shock. We paid $15 for three hours of parking on a Thursday evening. When asked we were informed the hotel could not validate parking, as the structure was not owned by them. Overall it was a very pleasant experience, even with the hiccups. read more

My friend and I stayed the night here on a Friday for an overnight girls getaway. We wanted to explore Milwaukee and have a little fun knowing we had a safe, clean hotel to come back to after a night of partying. #1. JR, the valet attendant, is honestly the nicest guy. He warmly greeted us when we pulled up, shared with us our options for parking, and continued to tend to us in such a welcoming way that I was humbled by his hospitality (huge props to JR!). (P.S. Valet parking is $27, which is only $2 more than self parking.) #2. The Guest Service Agent who checked us in was a doll. We were hyped up, full of energy and being silly when we checked in. She was patient with us, helpful and courteous as she checked us in. #3. The hotel is huge and really a lot to take in visually. I love that the lobby is wide open so that you can look straight up and see a seemingly never-ending view to the top of the hotel. I really liked this feel. The interior lobby made me feel like I was in the midst of luxury. #4. The rooms are clean - not much more can be said here. I was happy at the size of the room, considering I was sharing it with my friend. The view wasn't so bad either, overlooking the river, but I do wish the windows opened a bit because when we got into the room it was stuffy and smelled murky. #5. The MOST disappointing experience during my stay here was when we'd ordered a pizza after midnight and received a call from the delivery driver telling us that the hotel doesn't allow deliveries to rooms for security reasons. This was a HUGE inconvenience for several reasons: #1 - We're in our pajamas #2 - It's after midnight #3 - we have to take the elevator the the lobby from the 16th floor, in our pajamas, riding an elevator with glass walls so everyone in the hotel can see us. #4 - Why would you inconvenience your guests this way? Why not just call the room, confirm that we placed the order and then ask if we want the delivery sent up? #6. We were given drink coupons at check in, however were told we'd have to purchase a meal in the restaurant first. Considering that the food was most likely overpriced, I was a little bummed that there was a disclaimer. #7. Hyatt's choice for toiletries (i.e. shampoo/conditioner, soap) is horrendous! I mean, let's be serious - we're at a HYATT hotel, you can't afford Pantene? It's some generic, awful brand that was such a disappointment. Take a cue from Hotel Indigo where they offer Aveda products or Hilton who offers Pantene. Would I stay here again if in Milwaukee? Maybe. But it wouldn't be my first choice. As a side note: This hotel is located nearly one block from some pretty cool bars. Ditch the car and walk one block to 3rd Street - not to dissapoint. read more

Not the Hyatt property you want to visit. It needs a serious upgrade. Staff was nice, everything else is below par for a Hyatt brand. gnats in the room, carpet was quite old, dusty corners. Room furniture is quite old, bed was just fine comfortable so if you are looking to just sleep a night it's good may be not the best bang for your buck. A two star hotels have a better bathroom, tub had water backup. This hotel needs serious overhaul! Bistro 333 is mediocre at best. Ordered Margherita pizza that took an hour, it came out cold & dough not fully cooked. Parking lot next door is under construction. Fitness center had broken equipment, there was no sign to indicate if it was safe to use the equipment. in Milwaukee intercontinental or iron horse hotels are better value. read more

Stayed here just for one night on a Friday. We were able to check in almost two hours early when we arrived. We were also given candy at the front desk upon check in, which was a sweet surprise :) We were given a room with a beautiful view of the city without even asking (or paying extra, for that matter) for one. The room appeared clean and was a decent size for two people. The only negative about the room was the bathroom- it was so tiny! The ceilings in the bathroom were dropped, making it feel even smaller than it was. We liked the location of this hotel. It was about a 15 minute walk to the Milwaukee Public Market and only about 10 minutes from a TJMaxx. We would definitely consider staying here again in the future. It seems to be a fair price compared to other hotels in the area. read more

Spent a week here. Didn't get tired of it, which is always a good sign. Outstanding customer service from everyone I came in contact with. Room was great and even though I was housed directly between the gym and the elevator, quiet was the order of the day and night, which is remarkable because the hotel was fairly full. See lots of reviews complaining about the up charges for internet and parking and such. While I'd rather it was all packaged together, this is clearly just a hotel taking a page from the airlines. My room rate was low. The extras made it level with the others. No biggie to me. Convenient. Friendly. Worth another visit for sure. read more

This is my preferred hotel to stay when visiting Milwuakee. It is well maintained, the staff has always been friendly, and I have always had a good nights sleep while here. The first time I stayed here, the hotel was undergoing renovations and I was informed that because of such they would have to turn off the water around 3am for about 2hrs. To help compensate for this inconvience we were given vouchers for a free appetizer and two free drinks at the hotel bar. The hotel is designed in an atrium type style. The hotel is essentially an open square where the room doors all overlook the lobby of the hotel. I get to my room, enter and am very happy with what I have seen. A nice spacious bed, spacious bathroom, room to put my bags without feeling cramped and a great view overlooking downtown Milwaukee. I hit the social hour for the conference I was in town in attendance for, and then proceed to happy hour at the hotel bar (time to cash in the free vouchers). The bar staff was friendly and made sure to strike up conversation with each patron. The hotel is located convienently to the downtown where I can walk to restaurants for dinner and the skyway that is attached to the conference center makes getting to and from the conference I am in town for a welcome addition in the middle of January. Of course, being at conferences that means plenty of ummm spirited beverages are consumed, so the nice comfy bed is a welcome addition for my blurred mind after I stumble back. I can't wait until conure up an execuse to visit Milwaukee again and can visit the Hyatt. read more

I'm staying here another night so final review pending. I'm here for a meeting. When I made the reservation, they reserved a king bed room but it was not available when I arrived. Why did they offer me a king size bed in the first place? You would think that when they charge over $140. for a room, you would be given some bennies that make you feel like you are getting more quality then you pay for. LIKE FREE INTERNET! How come an inexpensive place like Hampton Inn will give you a decent hot breakfast and free Internet access, and an expensive place like Hyatt charges $4. for a liter of water in your room and over 9 bucks for Internet access? What a rip off! This hotel has plenty of good things in it's favor. My room was very clean and nicely appointed. The continental breakfast was pretty good. The lunch they served at the meeting was very good. The meeting room is pretty good. It's in a very nice location. read more

I go to Milwaukee for work and I have been to the Hyatt twice now. I have to say that I am not usually a Hyatt fan, but this one is quite nice. It has a nice feel to it. It feels more modern and new. The staff is very helpful and every time I had a question or needed something they reacted right away and didn't act like it is a dig deal. I have horrible allergies and switching out my pillows was not treated a big deal and it was done quickly. The staff even called to follow-up to make sure that everything was fine once the changes were made. The hotel gym is small, but the cardio equipment looks out of the windows and makes for a nice view. If you go early in the morning like myself to workout you can see the sunrise as you run on the treadmill. The hotel is in downtown and is a nice easy walk to many restaurants or even to just go out for a run at the riverwalk. This is a hotel I would stay at again when in Milwaukee. read more

I loved this hotel! I often stay at reasonably nice places in Milwaukee at least once a month and this place was really one of the best. The front dest woman (katie) was so friendly and seemed to truely enjoy her job! Our room was huge and spotless and they had the best most comfy pillows and bed sheets in the city! One complaint was the construction in the hotel but that is hard to avoid. ...and too bad room service was more affordable :( and if you ever stay in milwaukee you know that parking is bound to be a rip off... it's kind of expected read more

The newly remodeled rooms are very nice. Disappointed that the restaurant Polaris has closed. The exercise room is decent; I'm surprised it wasn't very full when I was there. The reason I'm not ranking this hotel higher, is that nearly every time I stay here, something major goes wrong. Once, we came back to our room after a late night at a trade show to find out that the maid must have forgotten to come in (yet someone did come in, steal water bottles and poop in our toilet without flushing!) Another time, I repeatedly requested non-down blankets for someone who was allergic, and was told twice that they'd take care of it and "be right up" but needed to call a third time over the course of the day to finally have it taken care of. The last time I was there, we came back to our room in the middle of the day, to find another family in our room because the hotel had double booked our room and given them keys! When all was said and done, the staff was extremely apologetic and took measures to make up for their mistakes. Still, it would be nice to stay there once and NOT have something go wrong. read more

Used a Travel Zoo offer to stay here - very good deal. The service - from valet, to bar, to housekeeping (I later called when I thought I left something behind), to the restaurant, to the front desk - these people must know something the rest of us don't, they are so happy to be of service to you. My reco is based mostly on this. The free bar drinks and breakfast buffet (everything you could ever want) that were included with the deal were great. Again, the friendliness of the staff is contagious. The room is fine. It actually felt rather stuffy the whole time, and it is not set up well for more than one person to get ready. Very, very small bathrooms. No mirror over desk, and no outlet by hallway mirror, so if you're traveling with someone else, you're going to have to crowd in the bathroom. We were staying over a weekend, so we did not have to pay for wi-fi. Valet was steep, but there's not really any other option and pretty standard for a city hotel. Based on service, and assuming a similar cost, I'd go back. read more

Maybe a different room would have been OK. I was kind of tucked in a corner. Pounding noises started at 5am both nights, probably free weights from the exercise room next door. Asked about it after the first night, they acted like they never heard that before and said it wouldn't be the case the next night. BS. Room service never touched my room. I left at 8am and didn't have the do not disturb sign out. Came back at 9pm to an untouched room. The guy working the counter is nice enough, but it looks like he has his big brothers sport coat on. Hyatt??? Come on. Zero attention to details. Breakfast buffet was continental only both days. Very sparse for $14. I come to MKE about 5 or 6 times a year and usually stay at the residence inn. It's pretty cold, and the Hyatt is much closer to my destination so i thought I'd give it a try. Big mistake. Never again. read more

Front desk and hotel staff truly make this place. The rooms aren't that great and can really use some upgrades. Stains on the walls, floor and occasionally on clean towels. We had several guests staying in this hotel and many had issues with our rooms being humid causing dripping condensation from our toilets and windows. My heat wouldn't even come on, it just blew cold air no matter what so I switched rooms which is when I discovered the king size bedrooms are much better than the two double beds. The food is mediocre in the restaurant downstairs too but at least the Hyatt is connected to the convention center and really terrible mall. read more

Hyatt Regency Milwaukee - Bathrooms suck - Hotels Near Me - Milwaukee, Wisconsin

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Place is a dump, service is horrible and staff is just as bad. Someone took my room and locked themselves in it so I was downgraded to a smaller room. Parking is expensive and the area is ghetto. DO NOT STAY HERE and don't fall for Priceline's reviews and pictures read more

I have been to many hotels in my life, and this was the worst deal EVER It was $150 for the room, pretty expensive. Then I get there and the bathroom is so small you can barely open the door and the ceiling is only about 6ft tall?!?! Then found hella hair and nastyness in the bathroom. Then I opened the shades to take a look at "the view"... There were cobwebs and flies all over. I atleast expect a clean place for $150 a night... CMAWN MAN!!!! This Hyatt DOES NOT strive for greatness. BLESS UP _/\_ read more

Eh. It's not the best hotel I've ever stayed in, but it's also not the worst, so I'll go with 3 stars. The location is pretty good - plenty of restaurants and bars nearby, and an easy walk to the Irish Fest grounds, which is why we were in Milwaukee to begin with. We were also able to check in early, which is always appreciated, and most of the Fest entertainers and out of town attendees were also staying onsite, so they had free shuttles running to and from the Fest frequently, as well as a table set up in the lobby for Fest info, etc. When we checked in, we were initially given a room with 2 double beds (weird, since we are clearly married??), so that was annoying right off the bat. Once we went BACK down to the lobby and were moved to a King room which was literally across from the elevators. I was worried about noise, but we didn't have any real issues with that, which was a relief. The room was a good size, and the bed was comfy, but I agree with other reviewers - it just didn't feel the cleanest. A friend of ours was also staying at the hotel, and was given a room that had not been cleaned after it was vacated. He went through several calls and complaints to the front desk, the manager, and the head of housekeeping before finally getting his room cleaned, which was just ridiculous. They did end up giving him a bucket of beers and a cheese plate for his trouble, but the amount of complaining he had to do just to get basic service, and the amount of time it took before his room was cleaned REALLY makes this place look bad. I would stay here again, if we were coming up for the Fest and able to get the Irish Fest rate, since it is close to everything and we really only needed a place to shower and sleep, but wouldn't pick it otherwise. read more

I stayed here recently for a work conference and was pleased with my stay. Check in was easy, though some people I was with had some issues with a seemingly under-trained front desk staff member. The layout of the Hyatt reminds me of many Embassy Suites hotels because there is a huge, many stories high atrium and all of the rooms are around it. I was on a high floor (14) so the noise level from the atrium and bar was minimal. Be sure to request a room on a higher floor for the noise to not bother you. The room was very nice, clean, well appointed. Many comfy pillows and comfy bedding on the bed. Bonus for outlets right by the bed and an iHome alarm clock. Nice big flat panel TV too. One downside for the room was the bathroom. It was TINY. You couldn't fit two people in there. The housekeeping really impressed me. I left one day and didn't see any housekeeper in sight. Came back an hour later and my room was cleaned! I really appreciated that. Internet was over $10 a day. UGH! WHY do hotels charge for internet nowadays? It's so annoying. I liked the little snack shop off the lobby, which served coffee and tea, pastries, a LOT of snacks, souvenirs, and more. It was open long hours and very convenient. Bar 333 also was impressive. Good service, great drinks, and the hummus and pimiento cheese platter I got was also yummy. The location was very good with many restaurants and bars within walking distance. I'd stay here again! read more

The Regency is an older hotel but still comfortable and is supported by an outstanding staff. PROS + Great Regency Club + Friendly staff CONS + The restaurant is a joke + Retool and reopen the Polaris. You have a gem literally sitting on top of the building - USE IT! read more

My stay here was alright. The hotel itself was pretty cool. One night I was with some friends on the 14th floor, and another night, I was with friends on the 12th floor. There are a lot of floors, glass elevators. The hotel is located right by the river, and you can walk many places. Parking was absurd. We somehow got out after a couple days with only $10 in parking, but I think the garage was supposed to be $20/day when there isn't a special. This is insane to me. I had a hard time sleeping on the beds. They were Seely posurepedic, so- Really nice. Other people in my group slept well. I think I just sleep better on a crappy bed. There are bottles of water (regular Aquafina bottles) for sale for $3.50 in the room. Ridiculous. read more

I was quite disappointed with my stay at Hyatt Regency. I will stay that the suite that I received was quite huge/spacious and the attendants in the Regency room were very friendly and helpful. Despite these two items, I do have complaints: 1. Internet access. I couldn't get any wifi on my laptop my entire stay. I even called the number on the card in my room. I spoke to a technician on the phone for an hour. She said, "we will need to take this to an engineer. Can I have your phone number?" I never received a call. I spoke to the front desk about this, but they didn't seem to care. 2. Maid tried to kick me out of my room. The maid came in a repeated multiple times, "I don't have you in this room. I have you in this room." I said "well, they gave me this room." She left to talk to a supervisor and I never saw her again. Thank goodness. 3. Wake-up call failed. I scheduled a wake-up call, but it never happened. Luckily, I woke up on my own sometime after the scheduled alarm. 4. Noise. Since the entire center of the hotel is open, noise travels all the way up. I just hear noise late at night and early in the morning, especially when there was a conference. 5. Friendliness of staff. The doormen/bellmen and front desk staff could be a lot more friendly. I remember that I recently stayed at the Hilton and the doorman said hello each time I came in! The front desk were mainly not helpful to questions and concerns. 6. Fitness Center. The fitness center wasn't bad, but man do they need some WD-40 on the machines. Several machines sounded like a bird was in the room with you when you were on certain machines. One treadmill will not go faster than 2.5 mi/hr. All in all, the machines need a tune-up. I wouldn't recommend staying here. read more

I stayed there when they first opened. I loved the Polaris, are they too cheap to have it repaired? I live in Milwaukee, and f these reviews this is the last place I would stay. read more

I love this hotel for 98$ a night (corporate rate) the room uses the latest technology - Nice rooms compared to price 4 star for the room - clean room overall with nice view (depending on the floor) parking garage since it is located in downtown you have to pay for garage (i believe 10 $ a day) staff extremely nice and very helpful - 5 star new gym (small but enough for your workout) and nice machines (latest ones - it is a good gym for a hotel - much better than many other hotels from outside the hotel does not look so good but from inside it looks very modern and very nice If I have to choose btw the Hitlton - Doubletree - Hyatt at Milwaukee downtown i would pick with no hesitation Hyatt it is the best (for 98$ a night) - Most importantly it is a clean hotel with nice staff and latest equipments read more

We had a great stay here. Maybe not the most posh place, but for the amount we paid: good bed, decent bathroom and the customer service was great! Kathleen at the front desk was amazing even with a zillion people calling and coming to the front desk and our maid was delightful. Even when we saw her in the morning, she went out of her way to help us with the elevator and ask how our night was. 608--we'll come back next year! read more

Hyatt Regency Milwaukee - Hotels Near Me - Milwaukee, Wisconsin

I was here for four day work conference in June and chose to stay at the Hyatt due to the convenience of being right in the thick of things. Couple of things: 1. The mattress was the most comfortable mattress at any hotel I have every stayed out! Slept like a baby every, single, night. 2. Over a month prior to arriving for my stay, I had called to edit my reservations (delete the 1st evening off of my bill as it was not needed any longer) and upon receiving my emailed receipt noticed it was still billed anyways. Called the hotel and they said they would delete it. Still showed as a charge 5 days later. Called again and it was finally taken care of : / 3. The elevators were kind of slow - but that could have been due to the hundreds of us attending the conference! 4. We wished there had been some sort of shuttle service provided by the hotel to take guests to the Great Lake or to the Ball Park on a game night. read more

Bed and pillows are so comfortable, I slept like a baby. Staff are nice and helpful. They have shuttle that run every 20 minutes after the each hour. Bathroom is too small. read more

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We recently stayed here for a 2 day conference. They do have many good aspects to their hotel. The rooms were very clean though I thought the beds were uncomfortable. The staff was very helpful and friendly. We ate at the the hotel for the conferences the entire time and the food was medicore though their desserts were amazingly good! The rest of it was ok but in their defense they were cooking for over 400 people so I'm sure they could not put a whole lot of extra special care into the food. The service was fast and they quickly cleaned off your dirty dishes. I loved the bar area especially the sitting area right outside the bar it was very cozy and quiet my husband and I were able to sit out there and enjoy a good conversation without having to yell to hear each other. The parking was crazy expensive! $25 a day. And the day we came there was an event going on so the parking structure we were told to park in was blocked off with orange cones well no one told us that if we were part of the conference we could just drive around the cones so we drove around the block 4 times not having any idea what to do! Very frustrating. All in all it was not a horrible experience but I'm not sure we would stay here again. I guess it would depend on cost. read more

We stopped in for an overnight here and it was terrible. The parking garage was poorly lit, under construction, and looked like it was about to crumble at any minuet. Once we got to our room we noticed that the handle on the toilet didn't work, so we were unable to use the toilet. The floor and carpet look like they hadn't ever been cleaned and felt disgusting to walk on. The shower had a used, dirty, and wet wash cloth in it. Everything about this place was dated, unclean, and disappointing. read more

We started out a Hyatt Place at the airport which was a really nice hotel. However, the pool was closed due to recent renovation. Couldn't figure out why because it was filled and looked ready to go. We moved to the Hyatt Regency downtown. Three stars for some great some lousy. The Polaris is a revolving restaurant. We arrived late and the staff was so nice. Eileen dragged us away from the bar that does NOT revolve and found us a table on the floor. We weren't eating and it was the end of the shift. She chatted for at least 20 minutes and gave us lots of ideas of what to see in Milwaukee. Yeah, it's touristy but what a fun way to see the city as a TOURIST! The hotel is under renovation so it is hard to be fair in a review. The room was nicely redone but we did have a hint of fresh paint smell. Lousy view but oh, well. The staff was so friendly. The doorman and valet were especially helpful. The valet parking is $23 per day with in and our privileges. It seemed stupid to self park for $20 even with tipping the valet. The health club was closed due to the renovations. I'll return when the renovation is done and have high hopes for a pleasant experience. read more

I got this hotel on Priceline, picked the "4 stars" when I put in my request. When I get a 4 star hotel, I would never....EVER....unless I was in a third world country...expect a MURPHY BED!!! Plus it just stank! I asked for a different room at dinner time, but they said they were booked. I tried sleeping, but finally at 1AM I tried the front desk and begged for a room with a real bed since my back was killing me due to the lousy mattress of the Murphy Bed. I was successfully moved and in a comfortable bed by 1:30 AM. What I expect in a four star hotel is a comfortable REAL bed. Besides that, it'd be nice to have robes, free water ($3 for a small bottle is so stupid). Besides the above ridiculousness, I got a "HOUSEKEEPING!!" knock at 8:32AM on the morning I was going to check out. Every other hotel I have been in has left the guest alone on day of checkout. Did not want to wake up that way, especially after having to move rooms after the uncomfortable room/bed. This is not a 4 star hotel in my experience. read more

Very nice staff! Great rooms, clean and beds were comfortable. Within walking distance to the Bucks arena. Valet parking was simple and very friendly. Kudos to this hotel, one of the greats in Milwaukee read more

Great location , however the rooms were out dated , dirty, and the employees are rude and look like they hate that place! Won't stay there again! read more

Stayed here for 3 nights while attending a conference. This was a tough hotel to rate on an "overall" because it was such a mixed bag. I came up with two stars using this formula: * Comfort: 4 stars * Service: 3 stars * Location: 2 stars * Price: 1 stars * Food: 0 stars The room was very nice, falling somewhere in the upper range of a mid-tier room. The hotel itself was also very nice inside, with a cool design and a large, comfortable lobby. At $180-$300/night, that would put the hotel in the "somewhat overpriced" range. But the cost of staying in the hotel goes beyond the base rate, as they nickel and dime you for everything. Prices inside the gift shop would make you yearn to be in an airport, and the lack of *anything* complimentary reminded me of being in Vegas. Want Wi-Fi? $15. Want a bottle of water? $3-$5. Want breakfast? Minimum of $17 (yes, that's just breakfast) or a walk through the rather dangerous surrounding neighborhood. Yep, that's right - this high-class Hyatt, which is a few blocks from the water and the downtown area, is also surrounded by homeless people who continually approach you and ask you for money! As to customer service: the front line staff was generally very polite and professional, but the back of the house employees were standoffish at times, bordering on rude. When they did deign to speak with you, it was usually very abrupt and not particularly friendly. And as for the overpriced food I discussed above? It was priced like a 5-star restaurant, presented with the visuals of a 4-star restaurant, provided with the service of a 3-star restaurant, and tasted like food that did not meet the quality standards of a taco cart in Mexico. In closing I should state that I only ate the meals provided at the conference, so this may be an unfair judgment - but the breakfasts were comprised of rock-hard bagels and expiring fruit and the lunches were dry and over-seasoned. The food was so bad that I went out to eat (opting to walk through a bad neighborhood and pay for my food instead of eating the free food at the conference) several times. read more

Get the cheese curds! Great sales staff, especially Jaime Smith! read more

My boss is working in Milwaukee and was told she had to leave this hotel because she had stayed too long. The staff yelled at her and they made the error. Their policy states a specific amount of days. Hyatt Regency it's a pandemic. Tell the virus about your policy. read more

I stayed here during the weekend of WI EMS conference and was very pleased with how friendly and accommodating the staff was. Previous years I had chosen to stay at the Hilton as it has much better access to the convention but was very unhappy with my stay the last time. I opted for something different and am so glad I did. If I had complaints it would be the lack of free wi-fi and the steep incidental charges. In this era I would think that offering free wi-fi access would be a given. They allow free access only on weekends. I would definitely recommend this hotel to anyone and any future plans for me stay in Milwaukee will include this hotel. read more

I am in Milwaukee for a conference. The location of the hotel is great as there is a skyway between the hotel and the conference center. It rained 2 days during the week so the skyway worked out great. However, I really wished I read the reviews here before picking this hotel. As some people have mentioned here, the maid service is hit and miss. I stayed 5 nights here and the maids only came twice, and one if the time she came because I ran out of towel and I mentioned it to her in the hallway. The wifi quality is also very bad, even though I paid the extra $9.99 for the good internet. I don't think I will come back. read more

I don't think my expectations were too high the hotel was okay slight odor in my room the elevators you had to dash for in order to get to them before they would close. the dryer vents exhaust was by that one entrance of the doors you were choking to death with dirty grates of lint on the right. The hotel gym lacked clean towels...must miss read more

Where to begin? Aside from a single bottle of water handed to my wife and I upon check-in, we were unable to find drinking water anywhere in the hotel. The room looked like Motel 6. The décor was aged and musty. The air was stale and hot even with the AC on max. We tossed and turned all night. The windows did not open. During our two-night stay, I needed to go out for a smoke three times. On each occasion, I went to the designated area on the hotel property and someone tried to street hustle me (and why wouldn't they? - there didn't seem to be any security personnel, and barely any staff). One of the hustlers accused me of stealing his wallet and called the police. I tried to call the front desk and was put on hold for 15 minutes before giving up. The phone in my parents' room did not work. There were no luggage carts handy when we needed them (one hotel staffer told me there were only two carts for the entire hotel). We had valet parking but what's the point when there's no valet on standby? Each time I needed to have my car parked (whether in the daytime or evening), I had to go to the front desk and wait around as staff texted the valet to their post. Upon arrival, the valet didn't believe me when I informed him we had valet parking included in our package, and tried instead to steer me to self-parking lots at an additional cost. The rooms were bare bones: no coffee pot, no microwave, no freezer, no napkins, no plastic silverware, no snacks, no neighborhood or restaurant information, no extra towels or blankets, no toothpaste, no drinking water. The first night my wife and I went to bed hungry because there were no utensils with which to eat our takeout. Staff were unable to provide a breakfast recommendation for my wife's parents. There was a general lack of information throughout the stay, which made us all feel lost and uneasy. The TV was awkwardly positioned in the room such that it couldn't be viewed from bed and the remote controller did not work properly. Overall, my impression of Hyatt is that it's a scam, and Hyatt Milwaukee is decidedly not a safe and relaxing place to stay. Quite the opposite: I often felt confused, anxious and/or in danger. As the hotel where my wife and I spent our wedding night, we will never forget how undeserving Hyatt Regency Milwaukee is of a Four Star rating. read more

We booked a hotel room for our family and from the point we confirmed our hotel we were very disappointed in everything that followed. We are still staying in the hotel for our stay because of the inability to cancel our room. 72 hour cancellation policy. We found out the day before we were set to arrive that we would be charged 20$/night to park our car at the parking garage attached to the hotel. We looked for other locations to park and there was a 10$ location a block away and a 5$ location 3 blocks away. I found it ridiculous that customers staying in the hotel would be charged to park there. We called and asked about that and I was told that there are no hotels in Milwaukee that do not charge for parking. My family and I come to Milwaukee once a year at the same time every year and have never paid for parking before. The employee I spoke with was not very helpful. I contacted the Hyatt 1-800 number and was told that the parking garage was a third party garage and the hotel had no control over parking costs. I also asked about their costs for internet usage in the rooms. I was told it would be 9.95/night. I was not pleased by this at all. Again, I have never stayed at a hotel that charged you for WiFi. This all happened before we even arrived at the hotel. Once we did arrive at the hotel I was impressed by their lobby. It is very beautiful and a neat place. That was the end of my being impressed. Once we got to the room we were greeted by 3$ bottles of water, 15$ breakfasts and more. While getting information about WiFi we wondered whether or not we would need a second password for our second laptop. We called to the desk and found out that we would be charge PER ITEM and that the charge was actual 10.95$. So the WiFi that I was already surprised we would be paying for just went to almost 22$/night. I was also less than impressed by the cleanliness. There was a dried up contact lens stuck to the side of the vanity, multiple stains on the carpet (don't worry we took pictures so we don't get charge for damages) and there was a strange odor in the room. I feel like we got a good deal on the hotel room and since then we are being nickel and dimed for everything we do. I am worried that if I turn on the heat I will be charged for that as well. I would not say that this is a 4 star hotel. Hopefully it will improve tomorrow, but I do not have high hopes.Its unfortunate that we have received better service from places like Super 8, Motel 6 and Holiday Inn. read more

I've never been an overnight guest, but the event space at the top of the building was very nice. You'd be hard pressed to find a better view of the city. The service was very accommodating. If I needed a larger space for events, this would be on my list. read more