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    The Pfister Hotel

    4.1 (461 reviews)
    Open Open 24 hours

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    Recommended Reviews - The Pfister Hotel

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    The lobby
    Selma L.

    We love it here. Very spacious and relaxing. Rooms are so clean and the pool has a beautiful view. Everyone here is so nice and accommodating. The lounge is perfect for snacks and breakfast. I would definitely upgrade to that package and the people working in the lounge were so sweet and kind to our whole family. Again the views are amazing. Really kid friendly.

    Club lounge
    Tommy P.

    We don't often find old grande-dame hotels to have been optimally modernized. Our experience with the Pfister Hotel was that everything seems to have been done perfectly. All the prospective trouble spots of modernization have been handled perfectly. Elevators felt as modern as those taking you to a five-star Vegas tower suite, floors are all perfectly level, air conditioning, plumbing and WiFi are as perfect as you'd ever want. And the Pfister nevertheless maintains its elegance - I'm not going to wax on about it, but it's a special place. The service is both friendly (you're in the Midwest - you call down to get a quick point of information and find yourself in a happy chat about what you need to do on your next visit - makes me smile to think of it) and utterly professional (you're in the Midwest). The place is clean as a whistle - everywhere. Housekeeping is as perfect as you'd ever want. Our grand tower king room (# 1907) was well appointed - everything we'd want with no wasted space but in no way cramped. The Club Lounge is convenient and pleasant. The Blu bar up top, the lobby bar, the various shops - all what you'd expect from a quality place. And the location can't be beat - an easy stroll to the Riverwalk, the Lake, the Third Ward, Cathedral Park - and safe as can be. There have been many times when friends encouraged us to stay in a refurbished hotel that turned out to be a faded rose from days gone by. The Pfister Hotel is not one of those - its bloom is as fresh as ever. We are eager to return.

    Sunrise view
    Kiley K.

    This place is incredible. They welcome you with a glass of champagne and can offer stays on the historic/haunted side of the hotel or the newer side. The views from the rooms are amazing and you must go upstairs to the pool room to see the sunrise. The hotel itself is beautiful and has a cafe with delicious pastries and a bar with great cocktails. Looking forward to the next time I stay here!

    Steven M.

    Historic hotel located in downtown Milwaukee. This was a five star experience from start to end. Built in the late 1800s, the Pfister maintains the charm from that era - from the high painted ceiling to the details in the fireplace mantle to the decor. It's quite aesthetically pleasing. The check-in process was seamless and came with a complimentary glass of bubbly. The lower level of the hotel offers a restaurant, bar, and coffee shop. There's also a spa and spa shop. Rooms are clean and spacious. The fitting center has a variety of cardio equipment, including two Peloton bikes, and dumbbells up to 65 lbs. The pool is located on the 23rd floor and boasts sights of the city. Additionally, there's a cocktail bar on the same floor with similar views. All in all, this was a quite pleasant experience. Definitely consider The Pfister Hotel if you're ever in Milwaukee!

    Andrea U.

    We stayed across the street at the Marriott because we are loyal to the Marriott brand and they have been very good to us. But we had to walk in and explore this historic hotel. The Pfister Hotel is a Milwaukee landmark and the "Grand Hotel of the West." It opened in 1893 & was built by Guido & Charles Pfister. It is notable for its Victorian architecture, innovative features for its time, and art collection. After decades of operation and eventual decline, it was bought by the Marcus Corporation in 1962 and underwent extensive renovation. In the 1980's, a 23 floor tower was added. Recently, the lobby, ballroom's & guest rooms were refurbished. Traveling Major League Baseball teams reporting paranormal encounters, possibly from the lingering spirit of Charles Pfister who died in 1927. It's believed he tries to rattle opponents helping the Brewers: Bryce Harper: In 2012, while with the Washington Nationals, Harper claimed he woke up to find his clothes tossed onto the floor and a table moved to the other side of the room. Michael Young: The former Texas Rangers infielder described hearing loud footsteps stomping around his locked room late at night. He reportedly addressed the spirit, saying, "make yourself at home, but do not wake me up," after which the noise stopped. Carlos Martínez and Marcell Ozuna: In 2018, both St. Louis Cardinals players saw apparitions in their separate rooms on the same night, prompting them to share a room for the remainder of their stay. Brendan Ryan: The former Cardinals player claimed he saw a light pass through his room and felt a sudden chill. Mookie Betts: The Dodgers star has chosen to stay at an Airbnb in Milwaukee rather than the Pfister, explaining that while he's never seen a ghost, he can't sleep in the "haunted" hotel. Artist-in-residence program: The hotel continues Charles Pfister's artistic legacy by hosting an artist-in-residence program, with a studio and gallery open to the public. I was disappointed that the gallery wasn't opened.

    Michele V.

    The Pfister is a Milwaukee icon! This beautiful hotel that serves as a restaurant, spa, wedding venue, and has amazing top floor bar. So gorgeous!

    Anna R.

    I've always wanted to stay at the Pfister, but living just 10 minutes away, it never quite felt necessary. I've always admired the hotel's rich history and how beautifully it's been preserved, so we finally decided to treat ourselves to a little staycation. And we're so glad we did! We checked in a little after 3pm on Friday. There was a small line since many guests were arriving around the same time, but the process moved quickly, and we were welcomed with a glass of champagne, such a nice touch! We chose to stay in the historic section of the hotel, and it did not disappoint. Our room was easy to find and incredibly spacious. It's been remodeled recently and looks stunning--modern touches that still honor the hotel's historic charm. I especially appreciated the automatic lights in the bathroom and nightstands, and the tapestry above the bed showcasing iconic Milwaukee buildings was a thoughtful detail. The TV was set to the hotel's own channel, looping highlights of its amenities and a short film about its history. We actually sat and watched the whole thing--it was so well done! Before dinner, we visited Blu, one of our favorite spots for a drink and light bite. The cheese plate was perfect, and the panoramic views of the city--visible even from the restroom, are simply unbeatable. We also popped by the pool to take a look; it's a great size and offers more beautiful views. While exploring the hotel, we wandered through the ballrooms being set up for Easter brunch and a wedding, which was fun to see. Everywhere we turned, there were little nods to the Pfister's history, it felt like a museum and hotel all in one. The staff was warm and welcoming throughout our stay. We truly loved the experience and would absolutely stay again. The location is right in the heart of downtown, making it easy to get anywhere, and parking was a breeze. A perfect city getaway!

    Club Lounge
    Caes F.

    Christian is an amazing attendant at the Pfister Club Lounge. The Pfister Hotel has a haunted section on the historical side. I felt so welcomed at the Lounge. Christian was incredibly kind and hospitable. I really appreciate his exceptional customer service and the professionalism. Breakfast with views was stunning. Love this Club Lounge.

    The Opulent Lobby
    Susanna L.

    Fanciest hotel in Milwaukee. Beautiful lobby and a bar with amazing views on the 23rd floor. Room was nice and clean. The only complaint is the banging doors in the circular building (newer part of hotel). Would stay here again.

    Ellena K.

    Worth every penny! There really is no better place to stay in Milwaukee. The atmosphere, history, and service at the Pfister is unmatched. Although, if you're staying in floors 1-8 (the original part of the hotel) if there's an event happening while you're staying consider that it will be very loud and you'll hear any sort of music, gathering, event, etc. We stayed on a weekend when there was a live band performing for a conference in the imperial ballroom and we heard every song they played even though we were a floor above the ballroom until midnight. We spent the weekend celebrating our anniversary and staff made it an absolutely unforgettable experience. So many amenities, proximity to downtown, and beautiful views. The room was decorated for the occasion and we so appreciated the complementary Champaign upon check in. Staff were extremely helpful with our baggage, navigating parking, and getting settled. The pool is beautiful. It has an older vibe, but it was very clean and you can't get a better view of the city. Especially gorgeous when it's snowing. There were lots of other amenities including the spa, fitness center, a few restaurants, and the rooftop bar. Our room was SPOTLESS. The bed and pillows were so comfy. We had fun just hanging out in our room with a beautiful view. Even though the hotel has a historic feel, the rooms are still modern and very classy. Lots of space in the bathroom and a double shower head in our room We loved our stay and are so happy we chose the Pfister. Didn't experience any ghosts or haunted rooms but maybe next time!

    Pastry chef sample
    Gerard S.

    The Pfister has always been a fabulous place to visit. At Christmas time it is extra special. With their tree in the lobby and all the decorative lights it's magical. This year they added a new community event welcoming everyone from all around to gather together and decorate a gingerbread house for the participants to take home and share with family and friends over the holiday season. Upon arrival you picked out a work station, the Pfister Pastry chef supplied the gingerbread house with the seams of the house already frosted and dried together. Frankly that's the hardest part. Guest up to a six person team gathered around the plain house and with all the necessary candy treats at our fingertips decorated your own family masterpiece. Perfect event for bonding family members of all ages. Everything is provided. All you have to do is show up and have fun. The Pfister staff does all the cleanup. When completed they box up your decorated gingerbread house and wish you a Merry Christmas and a joyful New Year It's like a Hallmark Christmas Town movie event. The Pfister even provides hot chocolate, yea and coffee Plus brownies, cookies and sugary treats that you sneak a nibble of while decorating your gingerbread house. Awesome event Magnificent experience Perfect opportunity for families to share time together during the busy holiday season.

    Lobby
    Leigh M.

    We were greeted with a glass of blush sparkling wine. The front desk asked if I wanted to be in the historic hotel or tower. I asked for her recommendation. She explained that the historic rooms were just renovated. I had a corner room. It was beautifully renovated. Beds were so comfortable. Best sleep in ages. Enjoyed the piano bar. We went to summer fest and the MKE art museum for a great weekend. Great location.

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    It's so beautiful. Went to the cafe to celebrate our birthdays. Great food and ambience. Wonderful servers.

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    4 months ago

    No customer service. Old and supposed to be haunted. Only AI support. Sooner stay in my car than there

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    Page 1 of 12

    Ask the Community - The Pfister Hotel

    Do they have a Keurig in the room?

    God I hope not. Last time I was there they had a real coffee maker in the room. Those Keurigs are so environmentally irresponsible and the coffee doesn't taste very good. But being one of those classy hotels, if you insist ahead of time, maybe… 

    Don’t See Your Question? Ask Away!

    Review Highlights - The Pfister Hotel

    While we did not go to the bar upstairs in the tower called Blu, I have been there before and it is wonderful!

    Mentioned in 52 reviews

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    The Iron Horse Hotel - The lobby area

    The Iron Horse Hotel

    (466 reviews)

    $$$

    Walker's Point

    This place is just COOOOOOOOL. You will NOT regret your stay!! My boss took a bunch of us here for…read morea team building. It has been my favorite hotel stay to date. Make the reservation!

    My stay at The Iron Horse Hotel was extremely disappointing, especially for a property that markets…read moreitself as a boutique experience. From the moment I walked in, the lobby was overwhelmed with a heavy, Axe body spray-like scent--so strong it felt like walking through a middle school locker room. I assumed it was temporary and that my room would be a relief, but unfortunately, it was worse. The room smelled musty, like a house that hasn't been aired out in years. To make matters worse, the wallpaper was peeling off the walls, which is unacceptable for a hotel at this level. Beyond that, the overall cleanliness of the hotel was lacking. For a boutique property, I expected a much higher standard, but the space felt worn and not well-maintained. The bed was hard and uncomfortable, and the towels were rough--far from the soft, high-end feel you'd expect. The most concerning part of my stay, though, was waking up at 1:45 AM struggling to breathe. It genuinely felt like a reaction to something in the room--possibly mold or poor air quality. I initially thought I was getting sick, but after spending a few hours away the next day, I felt completely normal again, which makes it hard to ignore the room as the cause. If you have any respiratory sensitivities, be cautious. I contacted the front desk to explain the situation and was told checking out early without being charged for another night wouldn't be an issue. I even offered to return around noon so they could turn the room, but was told not to worry since they weren't sold out. When I returned later that day, there was no note, and the staff refused to honor what I had been told, citing the late checkout time. While I understand policies, the inconsistency and lack of follow-through were frustrating. I also dined at the hotel restaurant, which didn't help the experience. The food was overpriced for the quality--my salad was warm, fries were room temperature, and clearly sat out too long. Dessert was equally disappointing; the lemon tart was buried under an excessive amount of powdered sugar, making it unpleasant to eat. It's honestly a sad day when I transferred to a basic airport hotel--Hyatt Place Milwaukee Airport--and had a significantly better experience. The bed was more comfortable, the towels were actually soft, and even the shampoo and conditioner were noticeably better quality. On top of that, the Hyatt was spotless, which only made the lack of cleanliness at Iron Horse stand out even more. Overall, this stay fell far below expectations. Between the condition of the room, air quality concerns, cleanliness issues, and poor service recovery, I won't be returning.

    The Kimpton Journeyman Hotel - King room city view

    The Kimpton Journeyman Hotel

    (169 reviews)

    $$$

    Historic Third Ward

    We spent our anniversary weekend in the summer here and booked through the Chase portal as it is an…read moreEdit hotel. It was a great deal as we used the $250 Edit credit and $250 Chase hotels credit as it is an IHG hotel. The rest of the hotel price we used Chase points that we had saved up. The booking includes a $100 credit which we used for valet parking and a $30 per person credit for breakfast which we used for two days. I called in advance to ensure a hypoallergenic room due to my severe allergy to cats since it is a pet friendly hotel. On check in the staff recognized my IHG higher tier status and offered a welcome gift of 600 IHG points or a $10 bar credit - we chose the points. We also told staff we were there to celebrate our anniversary and they kindly gave us two drink coupons which we used one evening at the rooftop bar The Outsider. We loved our room on the 8th floor, we had a south facing view with view of the lake and bridge on the left and buildings of Milwaukee. The bed was comfortable for us - spring mattress but soft. The hotel is nicely decorated but the room was slightly worn down in some places and a bit dusty. Perhaps we were lucky when we went and either didn't have neighbors or had very quiet neighbors but our room was quiet. We didn't even hear anything from the rooftop bar but I believe our room was on a different side than where the bar is - the rooftop bar shows a North facing view. The brunch at Tre Rivali had large portions and all the food we got was delicious - hours were 8am-2pm for brunch. I reserved our brunch tables on OpenTable just to be safe but the inside dining area wasn't busy when we went between 8-9:30am both days - a lot of people ate outside. We used the valet parking which was easy to use via their app and we only called our car when checking out and it only took 5-10 minutes. Overnight valet parking is $48 plus $3.79 parking tax. I checked out in person instead of via the app to ensure the Chase credits were used. The location of the hotel was perfect for what we wanted to do - near the riverwalk, lakefront, and many restaurants. Highly recommend this hotel for a nice weekend getaway!

    Our experience one-night at the Kimpton Journeyman was perfect. We've stayed at a handful of…read moreKimptons around the US (and even one in Paris) so we dig the overall modern-boutique vibe, generally hopping atmosphere, and, of course, the signature complimentary wine hour! We got all of that during our one-night stay. It's perfectly situated in the Historic Third Ward with easy walking access to anywhere you'd want to go in that part of Milwaukee. Our room was nice on a high floor with a decent view of the surrounding buildings. Everyone at wine-hour was friendly and seemed happy to see us. I enjoyed the wine...the snacks part may have been a little less in terms of offerings from what we experienced elsewhere, but halfway through my glass of wine I'm pretty sure I didn't care...it was a pre-dinner situation anyway.) There was always a lot of people and energy in the lobby throughout our stay. They have a very popular roof-top bar which attracts lots of people from outside of the hotel. We loved it here and would definitely stay again!

    DoubleTree by Hilton Hotel Milwaukee Downtown - Hotel Exterior

    DoubleTree by Hilton Hotel Milwaukee Downtown

    (129 reviews)

    $$

    Westown, Downtown

    Highly recommend. The staff & valet were so kind, helpful, and quick. The whole place was super…read morenice & clean. It's a great location, close to everything, and only a scooter ride away to certain things.

    3.5 stars Read on for my 'Pros' and 'Cons'…read more.. YOU MAY NOT GET THE ROOM YOU PICKED OUT ON THE APP Be cautious that if you book a room on the app before arriving, they might try to put you in a different (worse/noisier) room when you get there, telling you the 'view' is better. This happened to us and I overheard it happening to someone else checking in. The room they chose to put us in was facing the street and extremely noisy. (Not worth the so called 'view'). After unpacking and getting ready for bed and trying to bear it, we decided to ask to switch rooms (to the room we'd originally booked on the app!) We packed up and moved to a room facing the alley, although it still had *some* street noise, it was much better. I think they try to put you in the 'unsellable' rooms in hopes that you'll stick with it. We still had to wear ear plugs and run the A/C at night to drown out some street noise. You might argue that any downtown hotel would have have street noise, but I don't think this older hotel has very good insulation. Read on for the PROS AND CONS... PROS ~Friendly, accommodating staff, really can't fault them. Kathy in the breakfast room is especially friendly. ~Decent location, walkable to the airport bus stop, Avis, Harley Davidson Museum, River Walk, Pabst Mansion. Most attractions were a 15-20 minute walk. For sights further by the lake (i.e. Milwaukee Art Museum), we took a ride share. It would have been more convenient to be closer to the waterfront, but this is reflected in the price. (Which I thought was still expensive!) ~They gave us some drink vouchers to use in the bar as we were celebrating an occasion. That was a nice touch and we enjoyed the atmosphere in the bar and the friendly bar tender. ~Clean. ~Daily housekeeping service. ~We paid for the breakfast buffet as part of our tariff, which was in a dining room with a buffet all but one day (a Monday) when they had us pick off the menu as there weren't enough people to warrant a buffet. Despite the buffet, waitstaff serve your drinks, so factor tip into the price. Try to get a table with Kathy serving you. ~Standard room amenities like iron/board, safe, decent shower, pump toiletries, large TV, mini fridge. ~Three elevators that always came quickly. CONS ~Noisy, especially if your room faces the main road. A lot of noisy motorbikes, sirens, people blaring music. The hotel can't help this, but it didn't seem like the windows were insulated very well, perhaps due to the fact it's an older hotel that's been renovated. I would not recommend staying here on this factor alone. ~Small bathroom. We like to both be in the bathroom getting ready in the morning -- one shaving while the other is putting on make-up, etc. The bathroom was definitely tight. ~When we checked into the first room they put us in (we later switched rooms), the A/C was soooo cold. We couldn't adjust it, so they sent a technician out to fix it. ~When we switched to a different room, the TV didn't work, so a technician was sent out to fix it the next day. ~Older hotel that's been renovated -- you can tell by the popcorn ceilings. ~No pool. ~Still quite expensive for the location/noisy rooms. ~Breakfast is not completely self serve, so tipping is expected. (They take you to a table, take your drink order and serve your drinks). ~Decor has been updated at some point, but is still a little dated. Helpful?

    Dubbel Dutch

    Dubbel Dutch

    (39 reviews)

    East Town, Downtown

    Dubbel Dutch is a good place to stay downtown, if you like a historical place that is clean and…read morecomfortable, with no frills. They have their operation down-no interactions with staff for check in, check out on site. Room 301 south is a king room with a large space that I recommend booking. The Agency is the onsite cocktail bar that is worth booking and trying-see separate review to follow.

    We stayed at Dubbel Dutch while in town for a weekend at Summerfest. The boutique hotel is within…read morewalking distance of the festival which was very convenient and saved us Uber fees. Location, location, location! The hotel is built within a remodeled mansion and has the basic amenities you want in a hotel - AC, WiFi, modern bathrooms, plenty of outlets - while still maintaining its unique charm. I wish there were more surfaces in our hotel for storing my toiletries in the bathroom, a place to set things in the room (aside from the floor), a desk. This may be unique to our room, all the rooms at the hotel are different. Not an inconvenience, more a note to ownership for an easy usability upgrade. We had an issue with our automatic lock keypad at midnight after walking home from the festival. We texted the number and someone responded right away. There is not a front desk here so quick response to offsite staff is critical. The hotel contact was friendly and drove to us in 15 minutes to resolve the issue. Tips if you stay here - a) get pre-reservations at Agency cocktail bar set inside the hotel if you're into libations (including non alcoholic). It's a small space and super fun time, they book up quickly! b) when they offer you a dedicated parking space right outside the hotel for an additional fee, take it. We found this so convenient to have our car in the same spot for the full stay I enjoyed the stay here and would happily stay here again, particularly with any planned downtown activities.

    Kinn Guesthouse - Common space

    Kinn Guesthouse

    (43 reviews)

    Downtown, East Town

    This was the first time out family had the oppertunity to stay at a "Guest House", and we could not…read morebe more pleased with our stay. We loved this space and the amenidies. Our famlily loved the seperate stand alone entrance to our loft , this allowed us to come and go and not interfer with the restaurant guests. The kitchen and room setup was amazing. The room had exposed brick and high celings and was perfect for a family of 4. We utlized the scooters to get to numerous places in Bay View and Lake Michigan beaches. We could park the scooters on the curb outside the building and that was very convienent for us to come and go and have a scooter available The Sorella Restaurant that shares the building is amazing , we had a neapolitan pizza" and 2 pasta dishes and it was supurb and a fast easy for guests to have a great meal and not have to leave. This will be the only place that we will stay when we come back to Milwaukee in a few years. Thanks again for providing a wonderfull guest expirence.

    God, where do I start?…read more First off the place is sophisticated and well appointed. That's not the problem. I was there on a Saturday night and my room was just above the street, freeway side. There was non-stop drag racing, loud stereos and yelling till 3AM. At first I thought the window was open because it felt so close, like it was 10 feet away. Turns out there's just really poor noiseproofing. They do provide ear plugs but they didn't help. When i complained about it, (everything by text, BTW) they said they had never heard that complaint. The first lie of a series of other crazy lies. At checkout, Rosa said she would talk to the owner and adjust my bill. I thought.... great! Weeks go by and like 20 texts, still no credit. I called and talked to the owner. He assured me I would get the credit. Another week goes by. Finally they said they had issued the credit and sent me some "proof". My name and the words "-$100". What the hell was this? I still had no credit, having checked my credit card daily. Finally, almost a month goes by and I email the owner and say, I never got the credit. He said he didn't have time for this and they would void the credit card "credit" and mail me a check. It's been weeks and still no check. I figure these grifters need the money more than I do so I'll just let this review suffice. Stay at your own risk. Sketchy as hell!

    Brewhouse Inn & Suites - copper kettles

    Brewhouse Inn & Suites

    (214 reviews)

    $$$

    Westown, Bronzeville

    My wife and I like going to breweries and as part of our Dodgers weekend to Milwaukee I surprised…read moremy wife and booked a few nights at the Brewhouse Inn. I'm not posting pictures because everyone else has given you all you needed shots of the hotel. The staff has been great. The room, very nice. Here's the warning, if you have a car, don't park on the street unless you go on line and get the overnight pass. The parking police here are sneaky and as soon as that meter runs out they're there. Talk to the valet, he can give you the best options for parking. I'm paying more in parking tickets than what I paid for the car. Even with that, this place is worth stopping in and having a PBR.

    **1 STAR -- BED BUGS, NO ACCOUNTABILITY, AND ABSOLUTELY HORRIBLE CUSTOMER SERVICE**…read more **DO NOT STAY HERE!** I have stayed in plenty of hotels over the years, and this was easily one of the worst experiences I have ever had. Not because of a bad breakfast, an uncomfortable pillow, or a rude front-desk employee **I GOT BED BUGS.** During my stay in August, I discovered my room was infested with bed bugs. I had to deal with the disgusting reality of potentially bringing bed bugs home, deal with the enormous inconvenience and expense of cleaning and replacing personal belongings, and ultimately **pay for another hotel because I could no longer stay here.** You would think that reporting something this serious would result in an immediate response from hotel management. You'd be wrong. I have contacted this hotel **every single day for nearly a month.** I have left messages. I have spoken with employees. I have explained the situation repeatedly. I have asked to speak with someone who could actually resolve the issue. **NOT ONE PERSON FROM MANAGEMENT HAS BOTHERED TO CONTACT ME.** Think about that for a minute. A paying guest reports BED BUGS, incurs significant additional expenses, repeatedly calls the hotel for nearly a month, and the hotel's response is essentially **crickets.** I expected the hotel to do the bare minimum: refund my stay and reimburse me for the additional hotel expense and reasonable costs associated with dealing with the infestation, including cleaning and replacing clothing, luggage, and other belongings that were exposed. Instead, I've been completely **IGNORED.** The bed bugs were disgusting, but honestly, **the hotel's response, or complete lack of one, is what makes this experience truly outrageous.** Mistakes happen. Problems happen. Even serious problems happen. What separates a reputable hotel from a terrible one is how they handle those problems. This hotel chose to handle mine by **IGNORING ME.** Nearly a month of phone calls and messages without a single meaningful attempt by management to contact me or resolve the situation is beyond poor customer service. It demonstrates an astonishing lack of concern for guests and an equally astonishing lack of accountability. I paid this hotel to provide me with a clean and safe room. Instead, I got bed bugs, additional expenses, a massive headache, and absolutely no support afterward. **I wouldn't recommend this hotel to anyone--not even someone I don't like.** If you decide to stay here, I would suggest checking the mattress, box spring, bed frame, furniture, and every other possible hiding spot for bed bugs before unpacking your luggage. As for me, **this hotel has permanently lost my business.** **BED BUGS + NEARLY A MONTH OF BEING IGNORED = ONE STAR.** And frankly, **one star feels generous.**

    Drury Plaza Hotel Milwaukee Downtown

    Drury Plaza Hotel Milwaukee Downtown

    (60 reviews)

    $$

    Downtown, East Town

    My fiancée' and I chose the Drury Hotel for our stay (2 nights, July 2026) due to its central…read morelocation and prior yelp reviews (much better, by the way, than other high profile chain name hotels in the area). We were not disappointed. Early in the week (Monday-Tuesday), the rates were quite reasonable. Complimentary breakfast, dinners and drinks were plentiful with a nice variety. Parking is in an attached multilevel ramp. Checking in was simple, fast and straightforward. The staff was professional and very helpful. We did not use the pool or workout facilities. Additionally, the hotel is within a short walk to many places to visit in Milwaukee including the Art Museum. Taking all of these features into consideration, the Drury is a fantastic value. We will be staying there again.

    Drury Hotel was exceptional! As first-time visitors to Wisconsin, we immediately felt welcomed and…read morewell taken care of. Its location in the heart of downtown Milwaukee which made it easy to explore the must-see attractions, especially the RiverWalk. Our king room was clean, spacious, and comfortable, with a cozy bed, fluffy sheets, and a large bathroom. Having both a refrigerator and microwave was also a great convenience. The staff were incredibly friendly, always greeting us with genuine smiles. The highlight was definitely the amenities--especially the free daily breakfast buffet and evening happy hour, which includes up to three alcoholic drinks and a light dinner buffet. Overall, an amazing experience and absolutely worth every penny. Highly recommend!

    The Pfister Hotel - hotels - Updated September 2026

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