I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

My Deka made in the USA Motorcycle battery for my Harley Davidson lasted for 4 years and 3 months…read morewith no problems. I bought another one from Battery Warehouse in Frederick Maryland. They are a great place to do business.

I have done business with this company for almost ten years. I have bought three Deka batteries…read morebecause they were recommended to me by a solar panel manufacturer. The first battery performed well and lasted for four years. However, the second battery only lasted two years, and now the most recent battery purchased in July 2018 has also failed. The situation with this company has gone from marginal-to-poor. The gel batteries, which cost about 150 dollar with the tax, are of low quality and don't last. In addition, I received very poor customer support from the sales outlet in Glen Allen, and also the manufacturer, EastPenn Manufacturing. I do not recommend this brand of battery, the manufacturer, or this sales outlet. You can go to Batteries Plus and buy a Duracell gel battery for much less, about 130 dollars with tax.

My IMA light came on in my 2012 Honda Civic Hybrid and Hybrid Battery Pros was able to get my car…read morein the next day and run a diagnostics. They confirmed it was my inverter and not the battery itself. They took the time to find the part for the right price and was able to fix it for almost half the price that the dealership would've charged me. Todd is awesome! He really works with you and keep you in the loop. Highly recommend! Will definitely be back if I ever need.

The Toyota dealership wanted $2,500 for new batteries for our Prius. I did some research and found…read moreHybrid Battery Pros in Ashland. Todd installed a reconditioned battery in our Prius for less than a thousand, with a six month warranty. He also has longer warranties if you'd like that. He did a great job and we're very glad we found him. Just like when I had my windshield replaced, he came out and changed the battery at my work. I was so worried about the trouble and expense of replacing the battery, he solved my problem and made it effortless for me.

Quick and responsive input to find a battery for our UTV. Fast service on site. Nicely done!read more

I am BEYOND grateful to Central Battery! This last summer Ryan was so kind and amazing to do a…read morebattery check for me (I use my car a lot for work), years ago Jack absolutely saved me when my previous battery died and he put in a brand new one in for me, it was my first time purchasing from Central Battery. Recently I had the complete honor of working with Jack again to get new one in. Please, please use Central Battery if you can, it is one of those things I simply don't think about until the time comes and I can assure you these guys are the best of the best!!

I pre-ordered a battery for my car and arrived around 5:20 PM. I asked if someone could assist me…read morewith installing my battery, as installation was advertised. I was told that they had a corporate policy that would not permit them to change any batteries prior to one hour of closing the store. My wife had to come and jump my car. Once my car was running, I immediately went to Advance Auto Parts where they installed my battery in less than 10 minutes. My first impression was a lasting impression, to never go to any Batteries Plus store.

Don't go here. They are not helpful. They are not friendly. And if they don't feel like doing the…read morework, they will turn you away. My husband called ahead about a battery after a car battery died on a Sunday... And they turned him away. Car dead in the lot. What was you supposed to do? Ridiculous. Customer service.

I must respond to the caution comment. You must be mistaken Richmond Roadside Assistance is in the…read morebusiness of providing emergency roadside assistance to pedestrians in need , they do not sell vehicles. So I would like to praise the work and service their employees provide. I have only experienced the most respectful , knowledgeable , honest technicians I have come across. They are prompt, professional, and get the job done!!!

public warning, beware, caution caution. one of my good friends, a great guy, just got ripped off…read morebad by this company. hes to good of a guy to do this, so i am because you cant do this to people. theres consensus for your actions, and karma. he sold my friend a car claiming he installed a rebuilt engine in it and its a great car. 7000.00 for it and engine blew before he drove 45 miles. on top of that he prepaid these guys over 1000 for work. well 2 months goes by and work never got done. since he went to another shop to do work, these guys wont pay money back saying he shouldn't have got impatient and go somewhere else and there keeping his money. can u believe that. its not right. go somewhere else if u need a mechanic seriously

I went into battery barn today, August 3rd, to grab a replacement battery for my Ninja ZX10. The…read morebattery had become a bit rusty and was probably my fault but regardless the team at Battery Barn was able to help me out and was super friendly. Getting this battery was important because my best friend Mad Maxx funeral is approaching and I HAVE to be there on my ninja to show respect for a fallen brother. I paid about $50 which is very reasonable in today's market.

In life you will have a battery issue. So glad that they were polite, knowledgeable and helpful. To…read moresay the lest, looks like whatever your battery need is they will have it or direct you you to where you can find it. The selection is vast and the value was extremely reasonable.

Live out of state (NJ) can not say enough about the excellent service from the time I walked in the…read morestore until the time I left. Greeted with a smile and they explained everything to me, costs etc. (no hidden fees)about fixing my cracked I phone screen. Fixed in an hour and emailed me for pick up. A shout out to Jeff and coworkers for the excellent customer service! Stores hours are great..... Joyce B. Fay Medford, NJ. 01/29/18

What an absolutely BRUTAL experience I had with the Batteries Plus branch on Williams St. in…read moreFredericksburg, VA! I called ahead and spoke with two people, one the manager, about programming an automotive FOB I had purchased. The Manager told me she could program it and to come in. So I make the 30 minute drive to the store, give he my master key FOB and the new blank OEM Fob to program. She looks up the car programming information, confirms they can program it, and rings up a $75 programming charge, which I think at the time is reasonable. The exchange is very quick and she sets out to program the car... About 30 minutes later she comes back inside and says, "I can't get the FOB to accept the programming." And proceeds to hand me back my Fob. I ask her if she intends to refund the programming charge which she only now tells me, "That is not refundable since we are programming your Fob. But we can program the Fob we sell for this car, but its not in stock." [Thanks for sharing your policy UPFRONT on your policy of 'no guarantees on programming third party Fobs (which most all are btw)'!] SO I order a new Fob from them for ANOTHER $75 and drive 30 minutes back home to wait a week until the new Fob shows up. When I get home I discover that a slew of electronic systems in the car have been reset, no doubt to some programming gaff. I am able to straighten them all out and figure I would bring this up when the new Fob arrives... A week later, the new Fob comes in and another individual phones to tell me the Fob is in. Before I drive down I ask him, "If this Fob does not accept your programming, will you refund the money spent on the programming which I had paid previously?" He goes away and huddles with his Manager and says that since the programming was paid for the other Fob, they would not refund the programming then either - and this is the Fob I just ordered from them! But he says, "If it the new Fob does not accept programming they will refund the money on the new Fob, but not the programming." I explain that makes no sense and that perhaps its best they just refund the money on the Fob so I can save the hour long round trip since my risk remained the same that this was a continued dead end to program a viable Fob. The counter guy on the phone then tells me that I have to come back in anyways to run the card to return the new Fob charge. I then tell him that since I have to drive back down there now they might as well try and program it since there is nothing to lose at this point. I tell him I will be in in about an hour... So back I go, and 30 minutes later I walk in the door only to be immediately told that they will not attempt to program the new Fob and will only refund my money for the Fob! Seems they had reservations that they could program the car after all - even with their own Fob. They could have said that in the first place. Scam! alert!! What an absolute waste of time and money believing anything that comes out of the mouths of this bunch. It is simply incredible the level of incompetence surrounding this store. I have been to other Battery pus branches over the years and this is easily the WORST I have ever been to. My advise to all reading this review is to: 1.) Ask (many, many) questions upfront because they will not be forthright or upfront with you. 2.) Believe nothing they say, and fact check everything they tell you. 3.) Save your time and money and find an honest vendor that actually gives a damn. These folks absolutely could not care any less - though they do work at that. Hard, hard, hard PASS!!!

The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

Great service! I did get an immediate response with an estimate for the repair. The screen on my…read morephone had turned off. They said it was because I had dropped it. I said I dropped the phone over two years ago but they said it does take time for the damage to get worse over time. I suppose that's what happened in this case. They ordered the part and it came in within two days. Once they called, I asked if I could bring the phone in that day and they said yes. They got it repaired in one hour. Great friendly service.

We always find what we need at Batteries Plus in Charlottesville, Va., and the staff is so helpful…read more Recently, In May, I was buying batteries (on a good sale) and having trouble with my cell phone - a problem that even Tracfone was unable to solve. I asked THOMAS about it and he correctly solved the problem in just a few minutes by telling me what to do - without charging me for the advice (!).. As soon as I got home, I followed his advice - and guess what - my Tracfone cell phone is now working perfectly and doing what I want it to do. THOMAS was a lifesaver!! Thank you so much - and also for being there when we need good batteries. Annie and Mack Rowe, Madison, Va.

I usually have pretty negative experiences with watch/ battery places.. but this location is…read moreamazing. The wait time is never really long and their service is awesome!! I went in to replace my watch battery, not knowing anything about the model or make.. but he took care of it on his own, VERY QUICKLY and PROFESSIONALLY. I also went in (a few months later) to change the battery on my car keys, and had a similarly positive experience. They were also very clear and upfront about the price estimate, which i appreciated very much.