Shipping bday gift to grandson from Taunton to Wakefield. It was delivered to me in a gigantic box…read more(waste!) Mostly air. I as a 1st time customer am IMPRESSED. 1/2 he b4 closing he cut the box outside the boxes gift in half, taped it all up, slapped on the new label & had it ready for the FedEx pick up that was already late. Lucky Me! Relieved the FedEx chargers were $25ish BUT what struck me was when I checked the receipt he only charged me $2- for re-packaging (effort) Wowza try that at the post office. Best part is he did it all with a smile. Polite, professional and knowledgeable. That guy needs a raise. This place is gonna be a frequent stop for me. All the hours I've wasted trying to find boxes, wrapping in brown paper like a former postal worker would do, & a whole lot of tape when all I have to do now is bring it to Parcel & Post Plus. AND they offer USPS, FedEx,UPS. Great to have one person quoting all 3. Best value I've come across in a long time.

Great place to go to if you hate the long lines at the post office! Very friendly guy, but dont…read moreexpect the prices to be cheaper here than any other shipping locations.

Very prompt service. I was immediately assisted. Greeted…read morevery nicely & given confirmation that my package was in good hands. So simple! First visit here & I am definitely go back. I spent more time looking for parking then I did in the store. So fast & efficient. Thank you!

Nice people but surprised by the costs here versus other nearby UPS stores. Again, owners are…read morepleasant and store is organized, but envelopes sell for $3.50 that are $1 at the dollar store. A small envelope that's shopping for $8 from post office was quotes at $15.83 there. I had to pass. Fine for Amazon returns but I'll wait for the post office for shipping to save money.

I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.

This UPS location is one of the best around! I've yet to deal with a single person behind the…read morecounter that wasn't courteous and knowledgeable! They're very efficient too. Parking can sometimes be an issue but only during the holidays. The staff there always seem to be in a great mood and willing to help out. I definitely rate them 5 stars out of 5!

Personally I love this store, they're always so nice and welcoming when you come in. I lovethe fact…read morethat it's pretty much a one stop shop. You can handle your UPS needs, but also get some good food and play your numbers or just grab something from the convenience store. The older gentleman who's in the deli is so sweet and always smiles and says good morning to me, but then again I am here almost daily lol There is a lot of parking but there are also a few businesses in the plaza, so you might have to wait for a spot for a minute or two. Now the food, other than deli sandwiches their fried chicken is literally my go to as soon as I come here. I try to wait until around lunch times to get everything I need done, to ensure that chicken Js ready haha But honestly I love this store and the fact that they're constantly upgrading their services and systems. Like the kiosk to scan your own returns to expedite the process for everyone. Prices are like any other UPS store IMO, just better service.

I could not be happier with my experience at Intelligent Office - Boston. As an entrepreneur having…read morethe right image for my business is important and Intelligent Office delivers! From the 617 area code for my business number, which believe me is a big deal, to the Financial District Address to the ultra professionalism of the staff I know my business is in good hands which allows me to do what I do best, run my business! I would highly recommend that any business needing a mailbox, outstanding administrative support, conference rooms, part-time or dedicated office space should contact Intelligent Office - Boston. You would be doing your business a disservice if you didn't.

From the owner: Intelligent Office of Boston offers 14 offices, all with expansive windows, and some with views of…read moreBoston Harbor from our 17th floor suite. We also offer three conference rooms that can be configured in many ways to meet your meeting or training needs. Our building has many amenities, including 24-hour secure access, high speed Internet, underground parking, an on-site restaurant, and a prestigious address.

Avoid - Set up an installation with Sue in April and put down a deposit for a premium post to be…read moreinstalled "sometime in May". I have been reaching out since the start of June and received no response to calls, voicemails, emails, or even the website chatbot "talk to a human" function. It's end of June now and I'm fairly sure I've been scammed.

I reached out to request a mail post installation, spoke with Sue and paid the $250 deposit. When I…read morehadn't heard back a week later, I reached out and was told that Pat's truck broke down and they weren't sure when they would be able to schedule an installation. It's been over a month and I haven't been able to get in touch with them since (I've tried texting, calling, email, Facebook, and even scheduling a phone consultation through their site). They've been completely unresponsive. I've requested a refund but have not gotten anything back yet. I wouldn't recommend trying to hire Pat's Posts. I reached out to another company who immediately put me on their schedule for next week.

Why are the people at the counter so miserable here. There is only one lady at the counter that is…read morealways so nice and pleasant. The other two are just rude, annoyed and don't care that you know it. I don't use USPS often. That's deliberate as rates are crazy and service is terrible. And then you get snickered at, talked down to and just feel like you're spending money to get yelled at. The managers need to look at services training here and if one of the ladies is the supervisor, she needs to be retrained.

I agree with most other yelpers unfortunately. The employees at this branch are pretty rude. I…read morehaven't had too many issues personally, but I've witnessed them being obnoxiously rude to customers for no reason. During the height of covid, I guess they didn't have much coverage and the lines were literally out the door and around the corner. I waited patiently in line and luckily, I was one of the few people who was inside the office, when without warning, they told everyone behind me that they were closing the office for an hour for lunch. No warning, no signs posted. An employee came outside and screamed at everyone to leave. I felt bad b/c customers had waited a while already and on top of that, they were treated like garbage.

Very kind and good quality Employees go out of their way to…read morehelp you. Efficient and personable people

Terrible customer service. In August 2024, I delivered four pieces of furniture to this store for…read morepacking and shipping. Three arrived fine, but one, a floor lamp, arrived broken in two pieces. Since then, I've made more than a dozen attempts to get compensation, including several visits to the store, phone calls to the UPS complaint numbers, and emails. I have an official "claim number" from UPS, but the only substantive response is a verbal reply from the store manager that they weren't able to provide any compensation for the loss.

Easy 5-star review. I needed a document notarized and shipped. They were super helpful and patient…read more I appreciate it and I'll be back for my shipping needs in the future!

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!