Most everything you need for your pool and spa. If they don't have they will order it for you. This…read moreis our go to for our pool maintenance cloudy and we can't get it clear bring a sample test it exactly what you need to clear the problem. Excellent customer service! .

I bought my spa from Leisure Times in 2006. Still running great thanks to my hard work and the…read moreincredible help from the owner Tim and his guys. I bought a mother board on line to save a few bucks and Tim took the time to walk me thru my problem, made up a replacement jumper at no charge and stayed with it until I got it going. Wasn't even his part! I recently had a leak and Tim and the southside guys probably spent an hour and a half helping me. Think I spent $8 on a gasket. If you like to maintain your own stuff, these guys are the best. And if you want them to service it, lots of experience. They know what their doing, their honest and their prices are great. I don't write these reviews but this company deserves the attn. Gerald Ray

I felt so reassured here. I bought an inflated hot tub and was so lost on chemicals. First, I…read morecalled and talked to a woman that was so helpful and reassuring and kind. Then I took in my water sample and the manager helped me. He was so patient and kind and explained everything. He didn't try to sell me things I didn't need and gave me great advice. I was worried before I went they would think I was stupid, but I never got that feeling at all once I called or got there. It made me feel better about being able to manage this and get advice.

Helpful, friendly staff…read more Wide selection of products. Frequent sales.

I am definitely new to pool owning/operating. We bought our above ground pool two years ago from…read morehere and had a great experience with the buying and setting up process. While there have been a few bumps, honestly it may just be user error. I saved myself a lot of stress and hassle by calling the service department anytime I had an issue. They're very friendly and knowledgeable, and if they don't know, they figure it out. This most recent time, I talked to Becky. Her customer service is amazing, and she definitely kept me from breaking down over my pool pump going out in the middle of this 100 degree weather. If you need some advice or a part, call her and their service team. Much appreciated, and will always use them when I need anything for my pool.

We purchased a 30ft above ground pool. The day before installing, they informed us that we needed…read more9 tons of sand (additional cost) we had been told that the price included all installation needs. Wrong!! They showed up to install the pool at 5 pm on a Tuesday evening. They did not use all the sand asked for and left it piled on my grass. The installer was very unprofessional with me when he said we may need more sand, why the did not use what was there he said it would not help. They were unable to complete the installation and left at 1030pm, said they would need to return to complete. We waited 2 days an not on person showed up to finish. They had not even installed the skimmer and return for the filter system. Matt Hale told us to start filling the pool and he would get someone to install the items. The liner had not been stretched and there were creases and wrinkles all over. Being on a water well filling was taking a long time. Lord and behold the storms came and the pool collapsed. We contacted Family Leisure about this and Matt Hale said that it was not their problem anymore and to file a claim with my homeowners insurance. Family Leisure did say they would come and change things out for $4,700.00 pluss. Needless to say I will never use or recommend this company again or to anyone for the service we were provided. Absolutely a disgusting way to conduct business. John C. Guy

Had new liner installed took a little while to get them over because of busy time of year but did a…read moregreat job and fixed all the other little problems we had would recommend

Jorge is awesome! Highly recommended!…read more The pool has never looked better! He does what he says he will do.

No response and any lack of action by staff on voice messages when owner is only person who can…read moretake action. We paid $10,000 down payment they came to do concrete estimates and never replied with info nor returned calls. Had to claim fraud in credit card to get my money back after months of trying to work with them. Beware!

We purchased our pool in 2021. Our pool is 35' with the deep end at just over 6'…read more The week after install, our pump stopped working. We called Aqua Haven to be told we would need to contact a repair person. When we attempted to set up regular service, we were told they didn't have availability. When it was time to close the pool, we were told they didn't availability. When we reopened the pool this spring, it had "floated," due to a leak. When we contacted the service department at Aqua Haven, Cody took the case and told us within days that our warranty was void because we used someone else to close the pool. We contacted multiple other repair companies and were quoted absurd amounts to fix our four year old pool. We are having it removed instead. 50+K for a few summers of swimming. Aqua Haven has great service until the day after install. Then you are on your own. Know what you are getting into.

While I'm generally satisfied with the service received, they employed deceptive pricing and…read morebilling. When I was contacted by the business I was quoted $110/hr plus - specifically so I would be aware of the full cost/charge spectrum - the cost of any chemicals consumed. Upon receiving the bill, the time billed was well over the time the Technician was working on the pool. I challenged this with detail to the time he was here. In response I was nonchalantly told that the distance to my residence from their office was 'such a long drive' (Norman to NW OKC) so the time to get here was included. It was very easy for them to casually demand that after the fact, but apparently hard to think that was a cost customers should be aware of upfront. As I had been taking cost estimates from other providers for this job, this omission deceptively skewed their cost profile against their competition. As far as I'm concerned, they employed deceptive pricing and all around poor businesses practice. Will not recommend to anyone on a moral basis.

Definitely recommend Spartan Pool. Bailey in particular is to be commended on his sales acumen…read more Not pushy, just makes you feel welcome and his product intellectual capital shows. Quality product. I also have a multiple of close friends that have had pools designed and constructed by Spartan. All are satisfied.