So first thing is the issues I see posted here are not just random and these mailings and payments…read morebeing posted in a timely manner are not a coincidence. Multiple times in the past three years, we have had Hays post our payment late or claiming we were "past due". Twice out of the last 4 months, our checks in the mail were claimed to be late!! Never in over 34 years of living in this subdivision has my water utility threatened to cut off my water supply! How hard can it be to check their mailbox, process my payment and post the credit to my account, well evidently, pretty hard? If you call and complain, they blame it on the postal service or the past holidays schedule and question your if you truly mailed their payment. It is a racket and other customers complaints verify the existence of shady practices.

Hays Utility is the utility service group that services and administers the water district usage in…read moremy area. While I've had my beefs with them previously about how they manage actual water control, this particular review is for their billing and treatment of customers. Take note, Hays Utility: this IS a big deal. Your customers DO NOT appreciate receiving a notice that states they are delinquent and will have their service cut off due to what appears to be a matter within your organization. Each month I receive a bill that is due on the 2nd of the following month. Multiple years ago I began using electronic payment methods through my bank (not through Hays Utility) to pay my bills. Every 20th day of the month prior to my bill being due I submit the bill to be paid in full; my bank will then cut a check and send it to Hays Utility (since they do not participate in EFT). Payment is then submitted by the 23rd of the month and received by the 25th of the month: a full week prior to the bill being due. I have lived at this location for over 25 years and never been late on any payment of my water bill. Open up my water bill this month to see a gargantuan bill! And in large letters: DELINQUENT. A note at the bottom reads: "Your water service is past due and is scheduled for termination." HOLY COW PATTIES! After a call to Hays Utility, here's what was determined: Apparently, a large group of electronic banking payments from multiple banks (Wells Fargo, Bank of America, amongst others) were never received. I was told "You're not alone. We're waiving the delinquency fee and your service will not be cut off." BUT -- I had to call my bank and put a stop payment on the payment check made nearly a month ago and now pay last month's bill along with this month's bill, despite the fact that last month's bill amount had already been deducted from my checking account. "No big deal." That's was Hays told me. Yeah, right! When I called Wells Fargo, they admitted this seemed "awfully suspect." Add that to the fact that I have to wait at least 5 business days for the disappeared payment to be credited back to my account. The reason for my review: If Hays Utility knew (as it was admitted to me) that this was an issue at the end of last month -- I was told it was all bank payments that came through at the end of February -- then why weren't we notified prior to our next bill? A long-standing customer that has a stellar credit record will have their water shut off when you admit there was an obvious problem with other bank payments? This does not appear to be an isolated issue -- and you should not have treated it as such. For those of you that have Hays Utility as the administrator of your MUD, watch your bill carefully. They will assume no responsibility should an error occur. Although I am grateful that they waived the erroneous late fees, I'm betting that they're just as grateful they did in order to avoid the legal fees I would have thrown at them. As it is, I'm requesting in writing that our credit history has not been affected.

Exceptional customer service!…read more I had a wonderful experience working with Champion Energy. Everyone was friendly, responsive, and genuinely interested in helping. A special thank you to Katherine, who provided some of the best customer service I've experienced in a long time. She was incredibly kind, professional, and went the extra mile to make sure my questions were addressed and my needs were taken seriously. Her dedication and willingness to help really stood out. It's refreshing to see a company that empowers its employees to take care of customers. Based on my experience, I would absolutely recommend Champion Energy.

Love this company. If you want to save some money when you sign up you can use my code ESEBEK001 to…read moreget $100 off of your second bill.

Entergy is one of the worst companies and would not recommend it if you have a choice. I don't have…read morea choice and the biggest problem is when you try to pay the bill it won't let you pay by phone on their app and then when you go online Even when my computer remembers the last password it says it's not valid then when I try to call all they have is automated and no real person. This has happened 3 months in a row and each time I pay my bill not on time. Their whole billing is not user-friendly almost like they don't want you to pay??

Entergy reliability is the worst. currently experiencing an outage---weather is great --now on…read morehour 7 with electriciTy. Entergy's power grid sucks--our neighborhood always gets hit even when not weather relate.

here in West Lake Houston since last month we always have power outage. I don't understand it's…read morealways happening lately even without rain or storm.

Thank you CenterPoint for helping me to learn how to start and use my home generator. I have never…read morehad to use it until now and the fact you couldn't get power restored in my neighborhood for 10 days gave me the assurance that I can get by with a portable generator running my central AC and 2 fridges and a couple of room lights. You are the best! Hope Jason gets a bonus for his handling of this major power disruption. He has really helped the generator business in Houston grow!

The epitome of chaos and mismanagement. They are beyond incompetent, from a bad web site, rude…read morebehavior on the phone to erroneous billing. This place is a disaster, it is so frustrating that you get stuck with your water utility people and have no choice in the matter.

Found tri eagle online The application process was…read moreeffortless Today I called Csr to ensure they received my application for new service. The phone connection was terrible due to outsourcing. I was transferred 3 times to ask one question due they can only follow a script The website didn't say they were not state side. I wouldn't have submitted an application if the information was transparent. Currently on hold to cancel the service before my effective date Alana assisted with cancellation. CSR is reached a 877 Hopefully there will not be an issue Apply at your own risk

Oh my; I had this light company for many years and I even recommended them to many of my friends…read moreand family. As of last year, I had to find a new light company because this company started to over bill me. I contacted them on many occasions , but it was to no avail. They only offered 10% refund which I rejected. I do not owe them I paid their bill in full . They sent my name to a collection for $100 which I do not owe o them. I contacted them today to have them remove the $100 which I do not owe to me , but all efforts were futile. People do now use this company thy are fraudulent. They will increase your electricity even when you are not at home and you are not using any appliances and ac or heater. They overfilled me for over three months and they sent my name to a collection agent . Do not use Trieagle energy for your electricity needs. They are horrible and customer service is a joke

For some reason, about every eztagstore I have visited was always accompanied it's really nice and…read morehelp the people behind the counter. I wish Harris County Courts and as such would follow models like this. Parking at this particular location is tight and busy.

Replenishing account and they suspend your account where you cannot add a card to pay…read more Then you call in give them a card and they keep that payment , and same thing happens again. With gas's prices and what they charge for a roadway system that has been paid for for years is outrageous.