Have been going for 35 years: wonderful, compassionate care. Dr Hyduke in particular is very good…read morewith cats

Been going here for over a year now and am extremely happy with the services provided. Prices are…read moreextremely reasonable and everyone is very friendly. I highly recommend them.

My dog was diagnosed with Anal sac adenocarcinoma while my mother was on hospice, so we decided to…read moremove forward with surgical removal of the tumor (at VRC's recommendation) because we didn't want to lose two family members at the same time. Prior to surgery, the doctors at VRC indicated that successful surgery would get us 1-3 more years with our pet. During surgery, they were able to remove most but not all of the metastatic growth so it was recommended that we move forward with chemo and radiation which would extend his life by 3-6 months instead of the 1-3 years initially stated. Well, our dog died exactly a week after surgery, 1.5 hours after my mother passed. The exact situation that we were trying to avoid unfolded as our worst nightmare. Unbeknownst to us, VRC operated even though our dog was anemic, and as a result, he spent the last week of his life in pain and internally bleeding. The morning of his passing, he was vomiting up blood clots and there were clots coming out of his nose. He was in shock and urinated all over my husband as he carried him to the car to rush him to our closest Vet ER (not VRC). At the ER, we were told it was too late so we made the impossible but humane decision to hold our dog until his last breath. After arriving home, we couldn't even mourn the two deaths we just experienced because we had to clean up the blood from our carpets, curtains, floors, walls, etc. before our young children got home from school so we didn't traumatize them. We paid VRC over $10k and all they did was kill our pet in the most traumatic way. On top of that, they haven't once reached out to check on our pet (he was supposed to have his sutures removed two weeks after surgery but obviously we didn't get to do that, but no one called to find out why) or express their condolences for our loss. I would and could not ever recommend this vet practice to anyone. So disappointing and heartbreaking.

Yes it's pricey it's a 24/hr ER. Duh. It is 100% worth it. Dr. St Clair was absolutely amazing and…read morehelped me to stay calm during a very stressful emergency with my pet. They are very transparent about pricing and she gave me several different options in different price ranges. She explained everything thoroughly and made sure I understood. When I ultimately had to transfer him to a different hospital for surgery due to pricing, they totally understood and assisted with the transfer. And they even followed up to see how his surgery went.

Our dog Gwen was diagnosed with locally aggressive soft tissue sarcoma by Penn. It was located…read moreright by her eye. We were devastated. I think highly of Penn don't get me wrong. But, I was surprised to learn they do not have a surgical oncologist on staff. The Penn Dr. recommended Dr. Jennifer Reagan at Blue Pearl Malvern. She had a CT at Blue Pearl to be more informed for surgery. The CT report led us to the decision it would be wise to be as aggressive as we can to fight this. Gwen lost her right eye and a lymph node to this process. Dr. Reagan and the nursing staff kept communication very open from day one to the end. Everyone was good to us from the front desk staff to the Dr. herself. If you are an animal lover, you can tell when other people are true animal lovers. All the staff interacted with Gwen in that way and that provided much peace of mind. Gwen has had two follow ups at local vets since she has healed. Both vets commented on the quality of her stitching especially the eye since it was a long area. Gwen's pain was managed so well by the hospital I think the surgery was harder on us than it was on her. The days after coming home she was in high spirits and only concerned about where her groundhog friends were. I am thoroughly pleased with the level of care received. Recommend.

They do not care about the animal.. only money. I told them flat out what I had to pay. They agreed…read moreand then came back with nonsense and said I had an outstanding bill after the procedure was done and I told them I had NO MORE MONEY. All they said was to put my animal to sleep if I couldn't pay for the $5000 surgery they wanted to do, while leaving my poor little guy with an obstructed bladder to suffer for 5 hours!! FIVE HOURS!!!! Then when they finally did the procedure to unblock him with minimal care and said that his bladder was overly bloody.. you left him sit for FIVE HOURS!!! Horrible place. I do not recommend

Amazing vet. Decades of superior care. Knowledgeable, patient, understanding…read more The office staff is courteous and helpful, as well.

Dr Prier is wonderful! The staff is super nice and helpful. I'd definitely recommend!read more

Dr. Greg Hahn has been my vet for 20+ years. He has cared for 9 cats and 4 dogs that have lived…read morewith me. Dr. Hahn is knowledgeable, compassionate and very open with options, etc. As long as I live in this area, Dr. Hahn will be the one who cares for the pets who share my home.

Dr Hahn has been our vet for 15+ years. We have had 3 Labs, a Pitty , a boarder collie mix plus 7-8…read morecats over that time that he has helped us keep each healthy & happy. He is very proactive & honest with his care.

Dr.Prier and his team offer a lived wealth of knowledge about pet care, plus compassion and honesty…read moreabout what they see going on. It's a healing experience to take my pet to their wonderful, home-like environment. It is clear that everyone is welcomed, and treated with care and respect. I am thankful for their ability to so easily communicate in a straightforward and kind manner. Every time. They are an outstanding team. I feel very fortunate to be able to take my cat to them for care. Thank you all!

Dr. Prier is a wonderful veterinarian. He's taken care of both my dogs, Abbey god rest her soul, my…read morenew puppy Odie, and the old cat. He's fair and honest, he won't steer you to expensive care knowing you can't say no because you love your pet. He goes out of his way to see you when it's urgent. You can call him a hundred times with questions. If you're in the area and need a doctor for your pet, he's highly recommended. I would trust him with my dog's care without question.

Very caring staff. Knowledgeable and compassionate doctors. I trust them with my cats' care.read more

We brought my dog in for grooming today. She was in perfect health and had no issues when brought…read morein. We are overprotective of our dog and have canceled grooming appointments in the past for very minor health or physical issues. When we picked her up today she was coughing and having breathing problems. So much so, that we rushed her to her regular vet to be examined. Then we also discovered something is wrong with her leg after the grooming. She is now staying at her regular vet for observation all afternoon to make sure she is ok. We called Whitelands Animal Hospital to find out what happened during her visit to cause these issues that did not exist before her visit to them. We spoke to Dr Frost who was immediately very rude and defensive. Instead of addressing the issues, she berated us saying we took forever to pick her up. As they know, we live 15 mins away and immediately left the house to pick her up. There was no delay in picking her up. Perhaps they should call 20 minutes before a dog is finished to make sure there is no wait in pickup or ask owners to stay very close by if they don't want the dogs waiting around. We never had an issue with picking her up in that timeframe previously. Dr Frost also refused to accept that anything may have happened during the grooming to cause the injury to my dog's leg. She said my dog barking caused her breathing issues. Our vet does not agree. It is very concerning that a doctor would be so defensive and completely refuse to investigate what happened any further. This is negligence. We will not be giving Whitelands Animal Hospital any future business and if you care about your animals and their wellbeing I would not feel safe leaving them in their care.

The Vet and staff are both smart and loving. The facility lacks something. For some reason…read morecertain doctors are only available a few days week. This means if your pet needs something on the other days they will not be seen. In this way pet care is not prioritized. Why can't a pet be covered by other doctors if your doctor is not available? For the cost pet care could be more central and in this way it seems that care is delayed. Is it more about making money than caring for your pet? Idk, something is not quite right even though many things are good.

Exceptionally compassionate and soothing. No time limit to talk about my cat. Had plenty of time to…read morediscuss all options. No pressure to select their services. Dr. Ducker was wonderful.

Dr Perkins has been my vet for over 30 years. I travel to see her. Very smart and doesn't recommend…read moreunnecessary testing.

They do a wonderful job caring for my dog when I go in (which is often because he's old). They…read morerefer to notes, the vets will call me back when I have questions about his meds or a diagnosis. They're great