A cart in the food court. Basic service nothing too special. I had a waffle cone with cherry and rocky road. The RR was very rich I couldn't finish it. The Dark Cherry Trouffle was fantastic. $10.55 for the double cone. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Ontario, California

It's a reliable 4-star spot for anyone craving classic flavors. Their Cookies and Cream is always a winner and tasted very refreshing on a hot day. read more

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Love this ice cream brand! Very smooth and creamy! This kiosk is located inside the Ontario Mills Mall Food court! I love dulce de leche flavor!!!! So got the Dulce de leche Milkshake!!! Prices rocketed since after pandemic... but it's always worth tasting one. Service was quick and whoever takes your order will also be the ones to prepare it!! Nice ! Well what can i say ! You scream ICE SCREAM !!! read more

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Stopped by on Saturday, 11/25/23 (day after Black Friday). Super crowded and long line - located inside the Ontario Mills Outlet Mall (near the food court area and in front of Adidas). I ordered: - 1 Blended regular smoothie (Pomegranate Berry) = $9.39 - 1 Blended regular smoothie (Wild Berry) = $9.39 SUBTOTAL = $18.78 TAX = $1.65 OVERALL TOTAL = $20.43 So yummy! However, I had no clue each smoothie was nearly $9 since the menu doesn't disclose the actual price (unless I didn't see one anywhere). read more

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Somehow last weekend, I was craving a diff type of drink other than a cold brew, I ended up trying 'Haagen-Daz' from Ontario Mills' Outlets' food court. I was walking towards 'Yong Kang Street,' but this ice cream shop was literally staring at me as in, 'eat me, eat me.' I normally get a boba drink from 'Yong Kang Street,' but last weekend, I switched over to this German brand ice cream shop. I browsed their ad pics off their display wall and went for the 'Belgian Chocolate Milkshake.' Surprisingly, this milkshake wasn't that badly sweet and was manageable. It took awhile to finish it with some of the 'Yong Kang Street' shrimp fried rice I ate. While the milkshake was sold reasonably, the ice cream 1/2 scoop was overly priced. It's been a week, I can't recall what it was but posted a pic of the receipt with my milkshake with The review. I will likely return for another 'Belgian Chocolate milkshake.' read more

Häagen-Dazs - Here too - Ice Cream & Frozen Yogurt Near Me - Ontario, California

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We've been to this location twice now and the product and service have been pretty good both times. It's hard to add chocolate and whipped cream to Haagen-Dazs ice cream and be disappointed by the result. Sometimes service is slow. read more

The review is strictly for the ice cream quality. The customer service was good. I ordered a cone of rocky road and was so underwhelmed by it. The ice cream was bland, the almonds felt old, and I can't recall ever having a single marshmallow. I've literally had way better ice cream from Baskin Robins and even the supermarket. It's definitely a rip off and I'm not going to return. read more

You're outta your mind! $9 for a med frappe! Starbucks is better and cheaper. 1 star! It wasn't that great. If it was spectacular- maybe worth the overpricing, but no. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Ontario, California

I got here at 8:40 asking for a milkshake and was told they stop serving drinks because they were closing soon. I asked when they close she said 9. I asked what time they stop serving drinks and instead of knowing offhand (which made it clear that it wasn't a rule and she simply didn't want to wash the blender) she looked at a clock and then hesitated before saying 8:30pm. poor business practice to turn away customers Because you don't want to do your job. read more

What a nice surprise ! The best ice cream is Haagen Dazs and what better for a treat than that. I got an ice cream- cookie sandwich that the cookies were brownies! Yes - brownies! So good The ice cream they put inside was like 1/2 of a pint. A lot of ice cream. It did cost $6.50 but it was totally worth it. The employees are super friendly and helpful. I can't wait to go back and try something new. Or maybe get the same thing, it was that good. read more

If you want a yummy treat, look no further than Haagen Daz! They have many delightful treats. My favorite treats are the Dazzlers. I had the Peppermint Bark Dazzler. It was very filling and tasty. It had layers of chocolate cookies, hot fudge, and peppermint ice cream with Whip Cream. Worth the price! I also love this specific location because it is well organized and the workers are very kind. They do not rush you when ordering. They are very patient with my kids. They let try out as many flavors as you want before ordering. All of their flavors are tasty and rich. They have quite the variety. This is our must hit spot in the food court. It is in a prime location for everyone to stop and see. Will be back again soon! read more

Häagen-Dazs - Peppermint Bark Dazzler - Ice Cream & Frozen Yogurt Near Me - Ontario, California

Every time I come here it's an issue . The customer service is bad and associates always seem annoyed to help customers . Work somewhere else if you're not happy with your position . I wish they had another location besides this one that I can go too . 0 stars !! read more

Peter helped us with our orders. . He was pleasant and friendly. Peter offered some samples to my kids hearing them contemplating on what to get. He had all of our orders accurately. I actually prefer Hagan Daz Frappuccino over the other company.. Maybe Peter made it perfectly.. definitely coming back again for (peter's Frappuccino) read more

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The ice cream is good... but the service was not. I must've waited for a whole 5 minutes before someone acknowledged me and they started taking the order of the guy behind me before even saying hi to me... The price was also not good. I paid $8 for 1 kids cup with sprinkles. Adding sprinkles was $1. So it's $7 for a kids cup of ice cream. That's insane! read more

Today's sundae was not so good, took advantage of our BOGO 50% dazzler and the pineapple and strawberry fruit in my banana split was bad, pineapple was sour and strawberries were so soft! Check your fruit before you leave them if you order a banana split, super disappointed in Haagen Dazs this visit! read more

I don't go out of my way to put out reviews on Yelp, but I want to clear up any confusion that potential customers may have when coming in because I don't know what this Amber woman is talking about when mentioning the poor customer service or employees that are "high". Firstly, Amber, you live in a legal state and cannot use that against any employee, and secondly, all the employees at the shop have been very nice, quick, and accomadating towards me, even when the shop is busy. Makes me wonder if her name is really Amber or Karen . I stop here with my friends and family whenever I'm at Ontario Mills to enjoy delicious and high quality ice cream, highly recommend!! read more

Three people working at 6 pm on Tuesday 1-4-22 I was the only one in line and there was nobody waiting on an order. I stood there for almost 10 minutes and they all ignored me. After about ten minutes they said they would be with me in a few minutes and continued to just talk to each other. Pretty disappointed in the customer service. read more

this is great store in Ontario mills 100% recommend trying the dazzlers mhmm just wonderful

- Raisin with alcohol = can taste the alcohol and I like the raisins because it as a unique texture. - Cookie dough = I like the chunky sugary bits, but it could have more. OVERALL Is it the best ice cream place? No. There are many near my home that are fantastic such as a place that uses nitrogen gas, another that offers rich and creamy rocky road gelato, and other places that add pieces of blueberry muffins and pretzels. This is a solid choice, but only if you can't go anywhere else. I've had some of their other flavors in the past and they were 3 or 4 stars, especially when you compare them with what else you can buy for your money. They certainly can't compete with what's out there today. read more

Häagen-Dazs - Decent ice cream, but not exceptional. - Ice Cream & Frozen Yogurt Near Me - Ontario, California

Had banana rum jam and loved it. This kiosk had been here since the mall opened and it's still going strong. The line moves fast and you can't go wrong with Haagen Dazs quality. read more

Häagen-Dazs - It's an alcoholic version of chunky monkey...minus the chunky. - Ice Cream & Frozen Yogurt Near Me - Ontario, California

Yuuum. I got the mint chip dazzler yesterday, and it was very delicious. A bit pricey though ($7ish). There is a good mixture of minty-ness, cream, chocolate, and Oreos. It's recommended that you share this with a friend though, it's a lot for one person to eat in one sitting. One thing I don't really like is that when you're standing in line, you cannot see the menu with the prices. But other than that, this place is good :) read more

Häagen-Dazs - The mint chip dazzler :) - Ice Cream & Frozen Yogurt Near Me - Ontario, California

I went and ordered a strawberry ice cream for my son. He proceeded to say that it tasted like a sorbet. When I asked an employee to change it she refused, that employee was also the manager at the time and said that to change it, I would have to be charged again, even though she was the one who made the mistake. read more

Best ice cream and customer service ever in Ontario. Classic yet amazing flavors that my family absolutely enjoyed! Especially the caramel cone shake that we loved. I don't know what was sweeter, my raspberry sorbet or the worker who helped me and my family right away, Rachel P. Thank you Rachel! read more

I waited in line for 10 minutes. No one addressed us even though there were 3 ladies behind the counter. Super rude and unprofessional. Customer service, cmon. read more

Haagen Dazs has the best ice cream in the universe! My favorite flavor is coffee. This location makes the best sundaes!!!

Really good ice cream, Sarah was really nice and kind and pretty cute to, she deserves a promotion for making my day

**A little something to know** I am a fan of their milkshakes. I don't know how many times I have gone there for a fix in the past. During one of these milkshake expeditions I noticed to clerk (for lack of better words) adding something extra besides just milk and ice cream. I asked her what it was and she told me it was SYRUP!! Supposedly this makes it taste better after they mix the ice cream and milk. I had not felt it was too sweet before, but since then I have opted to have it without. That's too many extra calories and too much sugar. Just ice cream and milk please. read more

Just spent my Labor Day at Ontario Mills, walking around with my family. We passed by many yummy food places, but my family decided to stop by this Haagen Dazs. Their customer service and ice cream did not disappoint! We all left with big smiles and amazing milkshakes. The worker named Rachel gave my family service, she was super patient and nice. Even when the place was busy, she still made all our drinks quickly. Haagen Dazs needs to give her a raise or something because she was the most amazing worker I have ever encountered! :) read more

I don't expect phenomenal customer service from an ice cream shop in a mall, but common courtesy would be nice. Not one employee made eye contact or even acknowledged we were there. It took them 10+ minutes to complete the order in front of us, and one employee was doing everything she could to move as slowly as possible. I'm not kidding when I say you'd have to try realllllly hard to move that slowly, and it made me question whether she was high. Another employee walked out using her cell phone and pretended not to see anyone as she slowly retreated out of view. The slow (high?) employee had finished making the order that took forever and began messing with the whipped cream container, trying to empty it over a trash can instead of assisting customers. I tried to give her the benefit of the doubt, but after watching her mess with something insignificant for a couple minutes, it was obvious she was trying to avoid doing anything to provide even the bare minimum of expected service. We walked away because I refuse to give my business to anyone who doesn't even have the decency to acknowledge their customers. read more

Great location and easy access for all shoppers. Good service too. Banana split was tasty . Coffee frappe was wonderful too. 2 best items to taste here on the go. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Ontario, California

I'm not big on coffee but when I crave a cold coffee this is definitely the place to go to. I order a Mocha Frappe made with actual coffee ice cream. It never fails to impress me. Not once have I been let down or disappointed. I'm sure most would not expect to receive this type of review for a coffee at this location. However Starbucks for now is simply over rated with the amounts of sugar and carbs in their drinks. read more

Line was very long but staff was very polite and apologized for the inconvenience , prices are decent not the best but it is inside the mall so it's expected to not be cheap ... read more

Häagen-Dazs - Venally kid cone not too bad for $4 I guess - Ice Cream & Frozen Yogurt Near Me - Ontario, California

How can you go wrong with Haagen Dazs? The cone was fresh and yummy. The ice cream was creamy and exactly what I needed. The mall was a bit warm so I needed to eat faster but I guess I'll just have to practice because I made quite the mess with my melting ice cream. Staff was friendly enough. read more

Maile S was my cashier. I saw the stand within the mall and right away she offered to answer any questions I might have and once debriefing on the different smoothies, provided feedback and opinions to help make my purchase satiable and enjoyable. Super glad and thankful she helped me pick out my choice of drink. Loved the pomegranate smoothie! read more

These girls are awful!! Waited 5 minutes to even be acknowledged! Was given attitude while they took my order and while there's a line of 15 peo people all of these girls are in the corner gossiping while one is making a sunday... So rude. I font post bad reviews and to post this means how awful my experience is read more

My boyfriend and I just left this location and we had the pleasure of being assisted by Nick. He was the absolute best!!! Please give him a raise!! read more

Great service, would come again! The workers were very friendly and the ice cream was great. I was attended to promptly.

I like it so much! especailly the choclate and vanilla tast。 15% discount is also great! but not to eat too much

Line is very slow , they take a long time to take your order, and my shake tasted like pure milk,they're super watery. We ordered 3 shakes & they were all watery. I paid 8 bucks for milk.. it was supposed to be cookies and cream read more

Love their ice cream! Always like coming here! Come get your ice cream! Especially in the summer days and why not in hot winter!