These employees have no sense of urgency or any concerns about guests waiting while they take their…read moretime doing nothing??? Or act like doing SOMETHING! Tried to pick up my glasses 3 times but long wait., even though the waitlist said 10-15, it was longer and gave up.. So discouraging trying to do anything in this department...

Had a good experience here. Ended up spending a pretty penny on a pair of glasses. The staff was…read morealways helpful and friendly. Can get busy.

Dr. Fouladian is outstanding. He took the time to thoroughly explain everything during my exam,…read moreanswered all of my questions, and provided excellent care. The entire staff at Westwood Eye Center was friendly and professional. It was a great experience overall. I highly recommend Dr. Fouladian and his team!

I dropped off my $600 Chanel sunglasses on August 22nd to have prescription lenses put in. I was…read moretold it would take 7-10 days. It is now September 11th--17 business days later--and my glasses are still not ready. This business has repeatedly lied to me. On Monday, I was promised my glasses would be ready Wednesday. I called Thursday, and they still were not ready. At this point, this is no longer just a delay -- it is the unlawful withholding of my property. Under California Penal Code §484 (theft) and California Civil Code §§1708, 1710 (fraud and deceit), keeping property without consent or through false promises is illegal. Businesses are also bound by consumer protection laws (California Business & Professions Code §17200, Unfair Business Practices) to act honestly and return customer property. I will be taking legal action: Filing a police report for theft Filing a credit card chargeback Filing a formal complaint with the California Department of Consumer Affairs and the Better Business Bureau Pursuing a lawsuit for damages, fraud, and unlawful business practices This place is dishonest, unreliable, and unprofessional. They lie, delay, and withhold valuable property entrusted to them. Do not trust them. Do not leave your glasses or any belongings here.

These guys were awesome! Very professional, got me fitted for new contacts and glasses. would…read morehighly recommend!

I have been going to Dr. Hodes for many years, probably 10 years since we moved to LA. He is the…read morebest --- thorough, knowledgeable and totally down-to-Earth. His staff is very accommodating and professional. I know when I book an appointment at Hodes Optometry I will walk out completely satisfied. David Kaplan

Wonderful dedicated business owner . Only wish I found her sooner. She really knows glasses…read more.

If you're going to invest in luxury eyewear, you owe it to yourself to buy from Susie. She's a…read moredelight and has the best inventory in the city. It's such a treat to visit the store, which is a beautiful slice of coastal Santa Monica. I'm already saving for my next pair.

I lost my glasses this morning. Dr Irina Yakubin made time to see me same day, and Rebecca, Emelia…read moreand Andy treated me like an old friend. Did not pressure me into buying the most expensive frames, just asked what I wanted and what style and gave me lots of choices and a few recommendations (because I have zero style sense!). I DID end up spending a fair amount of money because (of course) I chose not one but two sets of very nice frames and progressive lenses with tint. They made me one pair of reading glasses while I waitied, and the progressives will take a few days. Don't go anywhere else!

Needed a repair and shopped for some new frames. The girls at Montana Eyes were extremely kind and…read morehelpful. Would highly recommend for the kind service and great selection. Parking in the back too!

Staff were extremely friendly and helpful and the doctor was fantastic. They helped me save on a…read moreyears long supply of contacts and the contacts arrived very quickly. I'll definitely be back next year.

Initial Review 3/5 -…read more Docs are great - professional, thorough, on time. The sales staff? I flat out told the guy I wanted the same glasses - classic Ray Ban Wayfarers in matte black - I already had and they made for me a couple years earlier. He said they no longer made them in matte black. So I asked for them in glossy. He spent another 20 minutes digging around and said they no longer made those either. Now, this set my spider sense off because Ray Ban not making classic Wayfarers is like McDonald's no longer serving hamburgers. So I politely say I'll look around and get back to them. I leave, spend two minutes on the Ray Ban website, and find the exact glasses I was asking for. I call the office back, get another sales rep, and tell him I was just in and wanted to order these glasses. He finds them instantly - same number that was on the glasses I showed the original rep. The new guy tells me I'll have to work with the original salesman - the guy who didn't really know what he was doing - and I'm kinda like "Do I have to?" He politely chuckles and assures me I'll hear back from the other guy within the day. Two days later and I never heard a peep. Get your eyes checked there but buy your glasses elsewhere. I practically spoon fed the guy a sale and couldn't even a call back. Disappointing. Updated Review 4/5 - I was contacted by Dr. Zelaya less than 24 hours after posting this review to make this situation right. I was given a quote for the order, clear communication, and assured that the consumer service issue would be addressed with the staff. I decided to order my third pair of glasses through their office.

Look no further for an amazing ophthalmologist. Probably the best eye exam I have ever had, and…read morehelped me find the perfect prescription. I now understand why he has such amazing ratings online. Thank you Dr. Cucher!

I'm a new patient here and they won me over. The doctor and staff are super friendly and nice. Dr…read more Cucher has a great sense of humor and takes the time to explain things and perform a thorough exam. I never felt rushed. I ordered some contacts and felt the pricing on it and the exam were all reasonable. This is a hidden gem on Westwood blvd. I will be coming back here for all my vision care needs.

Eyes of the Marina is the most incompetently run, not just optometry business, but business period,…read moreI have ever encountered. I went there because I thought with my new EyeMed membership, I would get a good deal on some new glasses. Things started out bad and went downhill from there. I showed up for my appointment to find that they had no record of it, despite that I used the online system they insisted on and received a text telling me the exact day and time to come down. They apologized and eventually saw me anyway. Things continued in this vein, as the office staff was unable to figure out how to use one of the pre-checkup machines, and after 5 attempts which caused me some discomfort, ended up using a different machine. Not sure why they didn't use the machine they knew how to use in the first place. Again, the doctor himself and the checkup all went fine. But once things got back in the office staff's hands, more trouble. About a week later, I got a call saying my contact lenses, which I had also ordered, were ready. I trekked down there only to find that no, there was a mistake, they're not ready, come back next week. I came back the following week, and after taking a while to find them, the woman who was helping me showed up with a bag of about 8 contacts. "Are these all mine, or different prescriptions for me to try out?" She looked through the bag, then just grabbed half of the contacts, took them out, handed me back the bag and said "these are yours." What? Then she asked if I needed any saline solution or a case. I said yes, since I hadn't had contacts in years and didn't have any of that stuff. After making me wait another 20 minutes she came back and said "yeah, sorry, we don't have any of that." Meanwhile, weeks went by with no glasses. Finally I called and they said, "they're here, come in at the end of the day and pick them up." I came down, no glasses. Come back next week. I come back the next week, they first start trying to put my lenses into my frames when I arrive. After 30 minutes to an hour they explain "sorry, they cut the lenses too thin, we can't get them into the frames." We'll call you when they're ready. Couple more weeks go by. I call. "They'll be ready next Thursday. We'll text you." Thursday comes and goes, no text. Another week goes by. I call. "They're not here yet, but I put a rush order on (ha!) and they should be in any day. No text, so I call the following week. "They're here, our person is going to put them in the lenses first thing tomorrow, we'll text you." No text. I call the next day. Again, "you're first on the list, they'll be ready tomorrow." After three days of being "first on the list," I finally got my glasses, which are fine, but far from a perfect fit. On top of all this, not only were they not cheaper than my normal optometrist, they were nearly twice as expensive! Never, ever going back here.

I went into Eyes of the Marina today because I am shopping for new sunglasses and it's right across…read morethe street from me. There was a great selection of glasses and I was warmly welcomed by Kat. I'm going to go back and purchase glasses from this store. Kat was very helpful and she even fixed my Ray Bans for me that were a little bit loose. I really recommend this store for the excellent customer serice and selection.