They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

While "David" is clearly a knowledgeable technician and willing to try different approaches to…read moresolve an issue, the fact is that after wasting over 2 months and $1800- we still do not have functioning A/C on our second fl. The work he has done and that we have paid for is now likely wasted time and money as the issue was misdiagnosed. Worse is "David's" business practices...he is completely unreliable, unpredictable and non-communicative. He walked away from completing our job and I have not been able to speak to him or receive return texts. Very disappointing.

I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

Trustworthy, knowledgeable, fair pricing... and fixed everything (prior plumber could not figure…read moreout). He's amazing and I will never call another plumber from now on!!!

One why have a service contract if you're not gonna honor it and come out!…read moreTwo I did not demand for you to come out Laurie not jack. Three since I'm only six months into the contract my contract is now canceled. Send me back my six months worth of payments. Four this is for you, Laurie and Joe when you tell a person who has children that it's not your problem and you don't care just remember it comes back and bite you in the rear end. Five learn how to run a business Conversation now over return my six month premium

Poor customer communication and service. Terrible customer follow up. Rude nasty and…read moredisrespectful. Would never use them again. Thankfully,, I contacted boiler manufacturer directly and got service repair from someone else same day.

These guys were great they showed up on time and were very helpful and knowledgeable about what…read morethey were doing. They did a camera inspection of the sewer line which turned out was partially blocked so then they quickly ran a snake through a couple of tomes and then did a second inspection after the line was cleared. My only complaint was they were not very forthcoming about telling me the additional cost to snake the sewer line which ended up being double what I had originally planned for the camera inspection. To be fair I should've asked but still if you're expecting something to be $395 and then you get an invoice for $885 that's not cool - see attached In case you need to do some price comparison's

We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Near disaster. Started with replacing a sink connection which was leaking. Instead of turning off…read morethe basement connection. Turned off the main and drained the line. When everything was done the Hot water was muddy. Replaced the Hot Water heater and since they did not replace a 47 year old shutoff which they had used and was now leaking had to have Lilco find the gas leak and another plumber fix the problem. The second plumber said some of the connections were only hand tight!

457.00 to install a small bathroom sink faucet. Threw them out. Cost me 90.00. Lesson learned.Tried…read moreto stay in the neighborhood. Lesson learned ,avoid!