We had a leak in our bathroom sink. Plumbwell sent their plumber and he made it out like our whole sink was broken. Plumbwell gave us an estimate for $1200 for the repair. This was astronomically high in our opinion. We got another plumber to look at it and he fixed the leak within 30 minutes and it only cost us $350. HUGE price difference! Companies like Plumbwell seem to be in the business of up selling and price gouging. Needless to say, we will not be calling them ever again. The only positive thing about this company would be the secretaries who answer the phones. Quite lovely people. read more

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a photo) to finishing the job quickly and under budget they will definitely be our go to plumber read more

Bob from Plumbwell was wonderful! I woke up at 4am to a leaking water heater- a geyser it seemed. I didn't even know how to turn off my water main. I tried duck taping up the pipe where the water was leaking from. I surrounded it with towels, but nothing could be done till Bob came to the rescue. I called 10 plumbing companies. I left messages at all of them (24 hours they claimed... nope!) I was on the phone with the 11th when Bob called me back and said he could arrive within the hour! He did an amazing job and replaced these leaky bendable type pipes that have been there since I bought my condo with copper ones. He soldered like a champ. He didn't just replace the one that was leaking, he did the other one too. Also- he was very circumspect. Wore a mask (we are living during the Covid 19 era) and I felt safe at the distance and precautions he took. A+ work My home is saved! Bob even recommended I use a fan to help dry up the floor, which I probably wouldn't have thought of. I was able to pay by credit card YAY, (or check if I wanted) because who has cash in an emergency lol. read more

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"Funny" story. Discovered a pinhole in a line coming out of the dirt in a wall behind the tub. Asked a friend for a recommendation. After giving me the name and reading some great reviews on Yelp I called. Was told that Bob, the owner would be there (on a Saturday) in 2 hours. Bob and his son arrived right on time, saw the problem, gave me a price and got to work. This was not an easy fix as the leak was in a bent pipe very near the ground with very little access. They worked on it for over 3 hours and finally fixed it. Bob couldn't have been nicer, courteous, and neater. He also stuck to his original estimate even though the repair took much longer than he thought. The funny part. When I went to pay him I started to write the check to the business I had looked up in Yelp and it turned out that I clicked on a link to Plumbwell Services by accident. Sometimes you just get lucky! read more

Reliable, professional and knowledgeable. They make you feel like you are the only customer during the job. I was having a problem with a sink backing up and no other plumber could resolve it. Everyone snaked it and left. Plumbwell thoroughly researched the issues and stayed until the issue was resolved. Turned out the sink wasn't the issue. They came on their scheduled time. Jack and Andrew (brothers) were pleasant and honest. They gave me a cost estimate before they started the job. Very Reasonable Prices. It took over 3 hours to research and repair and they were determined to resolve the problem. They were neat and cleaned up everything before they left. I highly recommend PLUMBWELL. It's hard to find a plumber to call, especially in an emergency. They were helpful from my first phone. Understood my urgency, explained their schedule and was able to fit me in the next day. They do all plumbing services, Installs and repairs. Give them a call. read more

After a cesspool company discovered a leak in my main house trap, I contacted Plumbwell for a replacement. I was asked to text pictures of the trap and work area to Andrew, and I had an estimate by the end of the day. The team arrived the next day and replaced the trap. Although the work went well, the original trap was severely decayed and the team (Jack and Walter) found additional decay and holes in the adjacent fittings. They patched the holes as best they could and decided they needed to plan how to repair the additional drain pipes without causing unnecessary damage to the house. I scheduled time to meet with the owner, Bob, to talk about our options. After deciding on a plan, Plumbwell was patient as I ordered new materials and coordinated with my contractor for the extensive pre and post work. We scheduled a date to do the repairs, and the team returned as planned. They worked tirelessly over two days to replace the pipes and ensure I'd have minimal time without water. They did their best to protect the other areas of the house, and they did excellent work. They also spent a significant amount of time cleaning up both inside and outside the house. Overall, I am very satisfied with Plumbwell and I highly recommend them. This was a big job and I am very happy I had the right people for the job. read more

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Get estimates in writing or record phone conversations. We were given a quote for $275 to fix our squeaking noise on our shower. The owner (father) and my wife agreed that if other parts were needed it would be extra. We agreed! An employee came over and without even looking at what exactly was wrong called the owner's son and they wanted to charge us over $1000. We went back and forth with the son and prices kept changing $700, $500. Don't deal with the son. He wants to rip you off. They didn't even look to see if it was a simple fix or a complex one. Deal with companies that will honor their estimates. Make sure you have the estimate in writing. Pass on Plumbwell there are other more reputable companies to hire. What a waste of time. read more

We had an issue with a hot water heater. Bob, the owner answered the call and sent a crew over within a few hours. The crew which included Andrew was extremely professional, courteous and immaculate. They made sure to take extra care of our home with brand new drop cloths, booties on their feet, wrapping our existing burner prior to removing it from the home. They installed the new heater quickly and explained how to use it/their warranty, etc. They addressed all of our concerns. When the job was completed, Andrew made sure to have us check everything to make sure it was done to our complete satisfaction before leaving the home. We highly recommend this company! read more

Like the review below, I recommend securing your estimate in writing. The office is prompt, and the plumbers are good, but being asked to pay 25% more on the day of your appointment isn't a good feeling. To clarify, the scope of my work did not change from my initial phone quote, and of course my account of the initial conversation conflicts with the office staff's recollection. All I can say is to be sure to have the quote in writing, so there is no question. ********** Update: Upon reading my review, the office called saying they wanted to make this right by offering the original price that I recalled. Thanks! read more

Very Very happy with Plumbwell. My new plumbers! They worked around my schedule and were extremely pleasant and the work they did was fast and a good price too. I will call them again! read more

I had an issue with an outside drain. They arrived right on the scheduled time. Very professional and gave me a lot of tips to keep the drain clear. Would highly recommend. read more

Picking out a plumber to use is not easy, especially when you really don't know someone or have a solid referral. I recently had a leak in a pipe in a wall and was faced with choosing a plumber in an emergency situation. I chose Plumbwell Services based on reviews and my so-so experience with other Plumbers used over the years. I spoke to the owner Bob over the phone prior to them coming and could tell he was a good guy- so I hired them to come in and find the leak and fix it. Bottom line is this outfit was professional, knowledgeable and went the extra yard to help me out, without gouging me on price. Don't get me wrong- plumbing is not cheap, but these guys will do right by you and you can trust they know what they are doing. I don't often leave reviews but they have earned this one. Hire with confidence, and if you're on the fence call the owner and explain what you need done- he'll give it to you straight. P M Glen Cove NY read more

I am very pleased with Plumbwell services. The owner inspected the job to be done beforehand and communicated very well with me to understand the scope of work and options available. I felt in good hands and no upselling on his part. Brian is an exceptional plumber and is very helpful, friendly and knowledgeable. He really goes the extra mile. I would definitely recommend this company to anyone looking for a reliable and trustworthy plumbing company. I researched many before deciding on this one. read more

Great service they provided with fast fix quality pricing was reasonable highly recommended

Late review but these guys are great. Had a gas leak and my gas was turned off by PSEG. Andrew and team did an excellent job with the repairs including the paperwork to ensure expedited process. Highly recommended. Would recommend to others. read more

I have used Bob numerous times. They just installed a new hot water heater at a house I have in East Meadow. They are reliable, neat, professional and back up all of their work. I highly recommend them. read more

I was in need of the cast iron "trap" assembly in my unfinished basement. It's Been epoxy patched over the decades and a new leak developed in a hard to reach section of cast iron pipe , under a support beam. It was time to change it all, and finally do the job right ! I have used a home repair "app" on my phone on my last few home projects with pretty good results. This time the App hooked me up with cesspool companies. Then I saw a ad for Plumbwell in a local town newspaper. I got a very competitive price with two different options that would that would effectively correct the job in a professional and proper manor. The owner Rob, also noticed the old Cast Iron assembly was back pitched ( tilted away from the waste water's natural flow, Meaning there's always waste water just sitting in the pipe. Not flowing out. A Long story short: very fair price. 2 workers, worked about 5 hours. The Guys were amazing ! Super clean job replaced with pvc. I don't know too much about plumbing, but noticed their equipment seemed to be modern and new. I'm very happy. It's nice to see some new competition in Northern Nassau! I'm glad I noticed their ad in the Roslyn Newspaper. They will have my future business if needed. read more

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Fast Courteous service. Friendly staff. I would have no problems recommending this plumbing business.

Used them twice this month, one for leak under my kitchen sink and bathtub faucet leak. Very happy with their service.

Bobby, the owner, is a pro. Knowledgeable, fair and honest. Great team of plumbers who are patient, on time and courteous. Communication with their office is excellent. They took on a very difficult pipe replacement job in my home and I couldn't be happier with the job they did. They also fixed and replaced some older pipes. All looks amazing. Great company to deal with. Highly recommend. read more

I always had a dad you would do almost every home improvement situation for me as well as other various family members. Done right perfection doesnt even do it justice. Anytime I had to hire outside help it was always a disaster -crooks-liars and my dad always had to redo everything I spent a lot of money on. Dad has since passed away and now I find myself in a situation where I have to find respectable honest businesses and it's not easy in this day and age. 2 years ago I found my 7 year old tankless hot water heater leaking and it was under a 10 year warranty and the company would not supply me with the very expensive part that was under warranty "the coil" the hot water heater co would only allow a licensed plumber the have the part which would cost me a lot of money to have some do it for me when my brother could do it for me for free. So I went hunting for a plumber. I came across Plumbwell talked to Bob the owner and his son Andrew explained my situation and low and behold he said your brother can do it, I'll get you the part. What a GODSEND!!! Fast forward 2 years later that same hot water heater is leaking again and at the same time I had a emergency situation in my basement bathroom sump pump went. When it rain it pours. I called Plumwwell with 15 minutes someone was at my house all repairs were done perfect clean and honest. Bob and his son are the best!!! Girls in the office are the best!!! BTW It was after 5 pm when all this arose and they where here instantly. Bob employees are wonderful ( Chris and Gary ) and honest. This does not happen that often these days when no one has values and doing fast incorrect jobs to get in and out make a buck and over priced. I assure you all Plumbwell use this company you will have peace of mind. The job is done right the first time. they are honest and prices are fair. Looking for a company who operates with integrity and honesty this is the place If I wasn't employed I would want to work at this company! read more

I needed a plumber who could replace corroded pipes under the sink so a new dishwasher could be installed. Also decided to replace a leaky faucet, soap dispenser, and possibly the sink. I initially contacted a plumbing service I had used once in the past and scheduled appointment. No one ever showed up and no one ever called back to reschedule despite being assured twice that they would call. I'm so glad this happened because I found on YELP the BEST plumbing service on Long Island, Plumbwell. This will be a company I will use forever and recommend to friends and family. Where do I begin. Bob the owner is highly professional, trustworthy, honest, caring and takes great pride in his company and service. He explained everything and offered alternatives with pros and cons for replacing the faucet. He also researched and tried to find an unusual shaped sink that is no longer available.He is extremely patient as the job was tough due to corroded and frozen pipes. While it took more time, he made sure the job was done right. He also made sure he cleaned up and took all the corroded parts away. He guaranteed his work for 2 years and should there be a problem, he emphasized I should not hesitate to call back. I also need to compliment Sabrina who works in the office and does the scheduling. She accommodated my schedule needs and called as promised to confirm everything. She truly reflects Plumbwells commitment to high quality service. This was a WOW experience and I'm so delighted I found a plumber I can trust and have confidence in thanks to YELP's reviewers. I highly recommend Plumbwell and Bob to anyone seeking a plumber they can trust. read more

I stumbled open this plumbing service by a distant referral and allowed this business to bid on a difficult gas line installation project, along with other businesses. From the moment Bob came to give me the estimate - I KNEW I would hire him. And am I ever so glad I did. He and his crew are the most polite, professional and CLEAN workers I have ever dealt with. They constantly covered their shoes with cloth booties, spoke respectfully to each other while working and of course patiently answered any questions I had. Honestly, it's nice to have people like this in my home. I might add, they worked cooperatively and efficiently with the local TOWN inspectors (within Suffolk County) and their work passed inspection seamlessly. Use them. You will feel good about giving work to great people and you will be thrilled with their work. read more

Amazing company! The owner showed up quickly and fixed a major sewage leak in my basement. So efficient and well worth the price. He even had a cleanup crew come and clean up everything. I will only use them from now on!!!! read more

I want to give a hundred stars. EFFICIENT , IMMACULATE , HONEST PROFESSIONAL WORK ! I have gone through so many plumbers in this old house over the thirty so years and finally found a company who really are great at there profession and care about there clients. You don't get this anymore.A big THANK YOU to Sabrina MIKE and BOB.I totally recommend this company!!! read more

These guys are the real deal - prompt, reliable, clean. well-equipped, skillful and hard-working. In a past life I used to build homes for a living and I have dealt with my share of plumbers - often, these were not such good experiences. I only wish I had met Robert and his crews a long time ago, because he runs a company that knows what quality plumbing work should be. My job (2 large bathrooms...) was fairly complicated and involved moving plumbing around and dealing with many precise and challenging dimensions, not to mention the finish work which was equally unusual. Robert's crews never let a challenge deter them and were so upbeat in their attitudes and their approach to everything that my pain-in-the-neck job had presented them. They would leave the job each day making sure everything was neat & clean and would show up on time (rare in this world today) ready to get to work, pumped and got right to it. All the building trades contractors could take a lesson from these guys. Kudos to this company of well-trained men & women who know how to treat a customer with respect and it is very obvious that a lot of effort has gone into making sure that the job is done right. So refreshing to deal with a quality organization ! read more

This company is fantastic. Honest good job. Professional all the way. I now know I can call Bob anytime I need work done. The price he charged was great as well. The plumbers were professional & neat. A fantastic job from the office too. Sabrina took care of the paperwork and kept in touch with me every step of the way. I'm a very very satisfied customer. read more

Bob and his team just finished doing an oil to gas water heater installation in my home in Massapequa. I cannot praise them enough. Extremely polite, knowledgeable, and professional. I had a seen their ad in Newsday and made an appointment for Bob to give us an estimate. To my surprise, on the morning the estimate was scheduled I received a call from his office letting me know that he may be a few minutes late. I thought that type of courtesy had gone out of style a long time ago. Apparently not. The installation was done flawlessly even though this was not a typical install - Bob was able to move the heater to the opposite side of our laundry room which required routing of water and gas lines. I have never seen a more meticulous job! Highly, highly, recommended read more

I am not one to write reviews but I had to. I was recommended to Plumbwell by a friend. Bob and the entire team at Plumbwell were fantastic to deal with. They were very professional, extremely accommodating, clean and completed the job in a timely manner. I could not be any happier with the results. I would not hesitate to use them again and highly recommend their services! read more

They were very quick to respond. And Bob is very professional and friendly and always explains what he is doing.

Had the guys from Plumbwell install all the plumbing and fixtures for a new bathroom. They did a fantastic job. From day one, Bob (the owner) was at the job with his crew and went over everything. Every step of the way these guys did a great job. They are polite, efficient, fast and neat! The job was on the top floor of my house through my bedroom and each time they came there were drop cloths laid out to protect all my floors. Very pleased with the end result and would definitely use again. read more

We had trouble with our toilet. Each time it would back up . We were told by several plumbers, our toilet paper was too thick or we were using too many pieces. I looked on yelp. Found this company. They scheduled to come first thing in the morning. As scheduled, they arrived at 7:40! They used a 6 foot tool to clean out the line and presto its working! I will use this company again. Thx yelp read more